Baxter Ford (formerly Performance Ford) Reviews

Matt Gembol was super easy to work with! So glad I went to Baxter

I have been looking on the Baxter Auto website for months and seen many cars I liked finally the time came to go look at cars. Found the salesman I liked went to an other dealership to look at some more cars came across another sales person who just didn't fly in my eyes was very frustrated by the time we left. Went back to our original salemans he did great at helping find us the car we purchased but turns our one of the Baxter dealership will not negotiate prices so I called Michael Anderson and told him what I wanted. Asked him to hold the cars for me and he got the cars for me and sent me pictures. He probably thought this lady is crazy but he went along with all my questions and once I said Yes to two vehicles yep you read that right two vehicles we started the negotiations. Michael Anderson then said he would drive the cars to me. I than thought he was crazy had to ask him twice if he was serious. Did the negotiations and got a good deal for two vehicles. After settling the paperwork Michael and two coworkers drove us our vehicles. Definitely will recommend him to anyone who asks about buying cars and will go back to Baxter next time I'm car shopping.

Let me say I am not one t give second chances but Michael changed things around for me!

Based on being treated unfairly by another local shop, I turned my Clutch issue/s over to Loden. Oh my goodness! What a refreshingly positive experience. He helped to get this work completed very rapidly. They paid for my ride to their facility and even stayed late on a Friday to see that my vehicle was picked up. Nicely done.

This is the place for a a Ford work in Omaha.

This was my first time going to a dealership for a car, and being a single lady who had never bought a car before I was feeling overwhelmed. It didn't help that I had already been to a few other dealerships that had left me feeling a little frustrated. But as soon as I walked in Roberto came over and just chatted with me and made me feel so comfortable about the whole process. He was very understanding, and didn't make me feel stupid about knowing next to nothing about cars. He was very patient with me on the test drive even though I am pretty sure I gave him a gray hair or two. I LOVE my new Ford Edge, and I think it is great that we found it in the exact color I wanted! I am pretty sure I never would have picked the Ford Edge if Roberto hadn't helped me figure out what I wanted. If you are new to purchasing a new car, I would highly suggest Baxter Ford and ask for Roberto to help you!

John Carnes helped us today with our purchase with a 2014 Titanium Ford Escape. He was very helpful and knowledgable about the vehicles as well as details. John was very personal and made sure we were purchasing a car that fit us and our needs. I would recommend him for anyone out there looking for a car and a salesperson that will deliver!

I have just left Baxter Ford with my new to me Ford Escape. I would like to thank my salesman, Gary Carr, for being so patient with me. The only criteria I had for the car was: an SUV with 4-wheel drive and low miles and within my budget. Gary brought me every vehicle that fit this criteria. We test drove many cars and as we did we compared and contrasted them to help narrow down the search. He was honest as we talked and I appreciated his feedback as I was making my decision. I would also like to thank the rest of the gang, Patrick, Matt and Kenny, for listening to me and helping me feel comfortable with my decision.
Thank you Gary, I will definitely recommend you to anyone I know who is looking for a car.

My wife and I dealt with Ron Archer last week. We bought a 2018 Ford Escape SE. We have been very pleased with Baxter and with Ron, as well as the rest of the staff there. Ron was easy to work with, knowledgeable about the vehicles and automobiles in general. I was particularly delighted with our discussions of the evolution of automobiles over our lifetime; this made buying a car through him very pleasant. That may not seem important to some, but to us it was. His patience and demeanor were excellent. We got a great vehicle at a very good price. We are happy.

Hayley was my salesperson and she was amazing. She knew what she was doing and respected what my wants and needs were. I had to bring my daughters, ages 9 and 5, with me and she was very patient and respectful of their presence. My daughter left saying she wants to be a care salesperson when she grows up!

Professional staff that allow you to enjoy the experience of shopping for a car. No pressure tactics and curtious staff.

I was looking for a vehicle and Baxter had what I was looking for. I live in Kansas City and thought it may not be worth my time for the trip. I did not expect Baxter to step up the way they did. Brian was incredible and they made it more than worth my time. From working out numbers by phone, filling out paperwork electronically, to taking delivery of my vehicle, worked flawlessly. It is rare for a company to give the kind of care and attention to detail that Chip Kinder in finance and Brian Dahlberg in sales has given this transaction. They are a true reflection of the kind of company Baxter really is and it is great to know that companies like this still exist. Thanks to everyone for stepping up and making what could have been a complicated transaction geographically, extremely smooth and well worth my time. This is how car buying should be!! Thanks again!!

Great service, can always get us taking care of on short notice to fit our schedule.

Buying a car is worse than going to the dentist to me and my Dad was one and I was his worst patient (literally). Before being on premise I told my sales person what I was looking at, he made sure that the vehicles would be on premise and those that weren't would be brought in. I stated that I didn't want to be there for longer than 2 hours I was out a
In 2 hours and 15 min. WHO KNEW!!!!!! I found buying my 2012 Subaru Outback an awesome experience.

Kurt Rinke was my salesman...couldn't be happier with his service and I'm in the service business.
Brett took care of product I wanted added..stellar
Calvin took care of all the financing and was FAB to work with...Get that man some new art for his office.

Thanks so much for everything guys it's much appreciated.

M

Do not buy a used car from this dealership. I've had my vehicle for only 7 months and it's just one thing after another and they are no help in trying to fix it. They did not tell me all the problems that were wrong with this vehicle. In fact, they told me the brakes were at 90% and 4months later they needed to be replaced along with the rotors. After taking it in to replace the brakes, I was also informed I needed to replace the sway bar. And now, my car won't even start and they want to charge me $100 to tow it from 204th to 192nd. So disappointed.

I ve just bought a mustang 2018 and I ve had a great experience. Jake did a great job providing me with many options to look at and truly knew what I was looking for.

Bought a used car from Derick Jacoby. He was super helpful and made the process a breeze. They did great to cater to my situation. Brett in aftermarket got me what I wanted to make the car more me. And Chloe in finance made the loan and paperwork process smooth and pleasant. Great job all around!

Had a great experience here! Scott Orrick spent 2 days just find me the best possible deal to get me in the car I wanted and the price I needed. I would recommend giving him a call if your looking for a vehicle!

Alan answered all my questions, was so kind and was so great to work with. Best dealership that I ve been to!! Thank you so much!

Very slow and deceptive , never answered questions directly, don't trust as far as I can throw them, will not go back if I can help it!!

Amos Foresta did an awesome job getting us set up with a great used vehicle. He was straight forward and down to earth.

Amazing response and stock. Was in, found my new vehicle, and was financed and out the door.

Rodney Bates was excellent to work with. He took the time to understand what we wanted & was able to over deliver or service

Exceptional service EVERY time! Quick and easy. Clean environment and awesome waiting area with coffee, snack, and plenty of space to work remotely!

I am so impressed with Jacob Bird and Mehdi Parsa. They were so professional and made me feel at ease. I would recommend going through both of them. They are honest, caring and made this so seem less. I bought a 2012 Honda Pilot and absolutely love it. Mehdi and Jacob really had my back and I am forever grateful for them.

I had a great experience with Scott Orrick. He did not rush me and made me feel comfortable as we arrived at a fair deal. Sales manager Cole Bopes was also fair in dealing with me. I would highly recommend Baxter Ford for your future car!

Ambrose and Dustin we're great in helping us pick out our new vehicle!

I had a great buying experience with Dustin Lair! He took the time to explain everything, let me test drive multiple vehicles with no pressure and did his best to get me a good deal. Him and the other staff were all very pleasant and it was a great experience. I will recommend Baxter to others in the future!

I purchased my vehicle from John Carnes - he is a very professional, helpful, willing to go above and beyond to help a person out! He sat down with me explained everything in detail!!!! Baxter needs more sales reps like John!
I will be back to purchase my next vehicle from John!
Thanks John I love my car!!!!

Took a work truck in for transmison not working properly and they say they can't get it to do what I took it in for, so an hour later I have to have it towed do to the transmison not working

Awful experience and rude people! Have a 2014 Ford Raptor with the roush package with 23,000 miles blow a transmission. The west ford dealer told me they could not help me. They then printed directions to the other ford dealer across town and told me "good luck"! I then drove it 30 mph only having third gear to the other location. That was October 12th, at around 2:00 pm! I was on an elk hunt heading to Colorado and had to rent a truck to finish my trip! They just called today October 27th and said they figured out the problem and were going to order the parts today!

Baxter Ford took care of me when purchasing a Ford Explorer and the service and oil changes. Everyone from the staff was friendly and helpful. Tim Kennedy, Matt Rawley, and Sydney Burke were all very helpful. Would highly recommend this place to anyone!

Baxter Ford West Dodge is an amazing dealership! Steve and Tyler were awesome. Got us in and out quickly and in a gorgeous vehicle. Great service, great prices! I wouldn't go any where else!

I have a recall-related maintenance appointment set up with them, called them this morning to ask when my appointment was for because I have forgot. The lady on the phone was rude; she failed big time in building rapport. I said 'good morning' to her but she didn't say anything and I thought the call dropped so I asked if she could hear me, she said yes and that what did I want. That is terrible customer service. I hope their maintenance staff are nicer.

Revising my review:
The maintenance staff were nice and professional. I had a great experience, thank you.

Juan, was very helpful with the questions I had about a vehicle I was looking at, very knowledgeable on all the features and marketing. Would highly recommend him to my family and friends!

We worked with Kevin Putman at Baxter and had a great experience buying our new Expedition EL. They didn t have what we were looking for on the lot and he went above and beyond to find what we wanted and get it delivered in a short amount of time. Great experience!

I had a wonderful experience while I was car shopping at Baxter. A young man, Matt Bax was extremely helpful in my decision making. I definitely will tell my friends and family to shop at Baxter! Thanks Matt!

Beware! The contract reflected a different interest rate than promised and taxes are not included in monthly payment, again not as promised. One good thing...I kept declining the extended warranty, so they dropped the price for it from over $100 to $20/month! After I submitted the Ford survey, they contacted me saying they would resolve the issues but they haven't followed through and its been 50 days since...

If you are looking for the best deal I would recommend Donovan Roehr! He is an honest hard working sales man.

Super shady. Made up a story that my trade was worth $2,000 less than either of the book values appraisal because the 2015 model has 0% financing. Uhhhhhh, I'm sure Kelley Blue Book and NADA might have heard that. Also wouldn't provide a sale price on the vehicle I wanted. Kept talking in math riddles. I asked several times for the sale price. Nothing. They are swindlers. Pretty much the worst dealership other than Woodhouse. If you want to get screwed over by all means talk to Baxter Ford.

Meg went above and beyond to assure that I was taken care of at Baxter. I have never received such amazing service and dedication. She made sure all my needs were taken care of completely. I would HIGHLY suggest speaking to Meg at Baxter for your next vehicle purchase. Thank you Meg, you re the best!!!

All aspects of our experience at Baxter Ford West Dodge Omaha was great. Everyone was super helpful along the way! Juan was great! Chip was great! Everyone was great!

Best disorganized place I have ever seen. Great people though.

Previously I have had two bad experiences with Baxter not specifically this store but this added to my third! I will likely never go to a baxter again! I went to trade my 2014 Ford Explorer and was hooked up with a Salesman named Eric, he was very helpful and getting the cars that I was interested in to test drive he even went to Lincoln to get one! I came in on a Monday test drove a Toyota Highlander and an Infiniti QX60. I went with the infiniti however by the time we were done talking numbers it was 9 p.m too late to do any financing. They let me leave in the Infiniti and I was supposed to come back Saturday morning when I had time to complete the process.

Throughout the week I was in contact with Eric frequently. He was more than helpful to get any information that I was needing. The Infiniti came from the Infiniti lot next door and was a certified vehicle on on their lot. I knew purchasing it from Ford I would lose that warranty however I was willing to pay the asking price for the vehicle because I felt it was fair. I told him since I was paying the certified price I wanted a warranty similar to the CPO at no cost to myself. I think that was a fair request considering I was paying the price of a CPO vehicle! He said he would work on that but wasn't sure if it would happen.

We came in Saturday morning to finalize the deal and the management team completely ruined the sale for Eric! They wanted me to purchase an extended warranty which I was not willing to do because I could just easily go next door and purchase the vehicle there and get that CPO warranty with no problem. I was then told that that vehicle would NOT be going back to Infiniti for me to purchase!! To me that is bad business but like I told them that was fine they had a whole lot of Infinities over there and I would just purchase another one!

I went next door and ended up purchasing another Infiniti QX60 it was one of the smoothest transactions I've ever done! I didn't have to haggle for an hour about my trade they gave me exactly what I was wanting with no back and forth!

I truly feel sorry for Eric after all the time he put into this deal and lost it due to his management team being willing to lose a sale over $1, 500! I am more than happy with Infiniti, they are nothing like the rest of the Baxter Auto Group family! They are amazing over there! I will definitely be going back to Infiniti next time I am in the market for a vehicle! Also to top it off I did end up buying an extended full wrap warrant on top of the CPO warranty I was already getting from them!

I highly suggest staying away from most of the Baxter auto group Lots! I would be more than happy to go see Eric for a vehicle purchase again in the future if he was at another Auto Group lot!

Jace Catlett was my salesperson and he was awesome! He made the car buying experience very enjoyable and helped me find my dream car, with all of the key things I was looking for in a new vehicle. The rest of the team was great as well and helped me through the whole process.

Our Salesperson Alan was very professional and helpful. Brett in Aftermarket was amazing and Cole in Financing was extremely thorough and helpful and the whole team made the process smooth and easy. Will definitely be using Baxter again in the future!

Purchased a car from Kyle and he was great with us. Very helpful and HONEST. Kyle helped make the experience go nice and smooth. He even went to the detail area to help get our car ready and get us going as quickly as possible. We would definitely buy from Kyle again!

Nick in the service department was great. Discussed all my concerns and answered all my questions. Will 100% return.

I have never had a bad experience at this location! They are more than accommodating to help make up for their other locations poor customer service experience. I appreciate their kindness and willingness to listen to all my concerns I have about my car.

Solid experience. Baxter was willing to take the time to negotiate and make the deal. I would shop here again if in need of another Ford.

We were in a bind and needed a vehicle fast. Having bought our previous vehicle from Baxter I knew they were the people we needed to call. They made buying our car so easy. We worked closely with Cedric to find the car and Eric showed us all the ins and outs of the car. Both, were beyond knowledgeable and helpful. I would highly recommend Baxter when purchasing your next vehicle.

Amazing people to work with ! My sales rep Ryan Flynn went above and beyond to get me into the vehicle I want along with the right payment plan . He understood what I was looking for and went to work . They have my business going forward

Recently brought a Honda Accord EXL, and I am very pleased with the whole process. I worked with one of their salesmen Joe, he was very patient in telling me all about the car, answered my many questions about the car. I am loving my car and would recommend Ford Baxter to all my friends !

My son and I had a Great experience at Baxter. Dave Ortiz and Joe Luellman are great sales representatives! Jason Foresman made sure the price was worked out and Sandy was awesome in finance and explained everything to my son since this was his first car buying experience. It was clean and ready to go when we arrived which was important.. Thank you for everything that you did..

Took our 2013 Ford Explorer in to address a recall notice. After this service we found that our steering was off. We then had a reputable mechanic look at the issue. So Baxter Ford was going to let my wife and kids drive around with an unbolted steering column. Let this sink in before you take your vehicle to Baxter. I've contacted Ford corporate and have relayed my experience on every social media outlet I could find. This is my 4yh vehicle, but your utter disregard for your customers safety has given me a new mission, let everyone know how incompetent you are.

This is my second time leasing with Baxter Ford and I will continue to go back in the future. Justin Miller was my leasing manager, and he put in a lot of effort to get me the best detail and terms for my lease. I was impressed with the process and the end result. Very customer-oriented!

This location provided a very pleasant car shopping experience for me. My car engine recently blew up and was seeking something fast. Matthew Nerz assisted me and fulfilled all of my needs. The car was presented clean and quickly! I took it for an overnight spin and got questions ready for the deciding day. Matt kept good communication with me, and other members of Baxter to make things progress fast and smooth. Now I m in a new vehicle with the financing I was after and am super excited! Thank you Matt, Allison and the rest of the crew!

Buying cars and trucks at dealerships can often be an exhausting process. It's kind of like making sausage and can be a messy and unsatisfying experience. Thankfully there are shining lights within the dealership that save the day with their genuine friendliness and caring concern for their customers. Jeff Novack at Baxter Ford West is one of those kind of bright lights. Jeff and I worked together for months and while something always seemed to get in the way of the sale closing, Jeff consistently took care of me and my wife like a true friend would. I cannot say enough about how Jeff treated us and worked to get us into the right vehicle at the right price. He was terrific and Michelle and I will certainly purchase another car with Jeff's assistance regardless of which car dealership we find him. Any dealership would be very lucky to have him. Michelle and I thank him from the bottom of our hearts for his patience, his understanding and most of all how he treated us while we worked out personal challenges we faced through the automobile buying process. Bravo Jeff....
Keep up the great work.

Sean Thies and Baxter South made car buying easy! My daughter and I went in to look at a car we found online. No hassles, no back and forth negotiations. My daughter made a reasonable offer (based on Kelly Blue Book) and it was accepted in less than 10 minutes. I would recommend Sean and Baxter South to all my friends.

This is the second vehicle I have bought from here! Couldn t be happier! Able and Chip made everything easy and helped find the perfect vehicle for my wife! The Escape we got is awesome! Thank you gentleman for taking care of us and making the decision easy!

The best always ask for Jojo she's the best and so kind and very helpful

I went to Baxter Ford in search of a new vehicle and was very pleased with the assistance I received from Rick Ipson. Because of the experience I had I would recommend all my friends to Baxter Ford.

Molly Mahannah

I recently leased a 2016 F150 XLT with help from my new friends I made saleman Ambrose and sales manager Kenny. My experience was absolutely phenomenal and with fair pricing and customer service. These gentleman will definitely get first dibs on my next vehicle transaction. Thank you

I am not big on buying a car through a dealer but had a great experience with Baxter (west). Cole Bopes was so attentive and helped me do everything needed without wasting my time or trying to hard to get my buisness. Loved the experience!!!

Agreed on a vehicle with one of their sales associates and he told me he would get everything put together the next morning. Half the day goes by and I finally get a call back saying they sold the vehicle to someone else. Waste of time.

I am writing this review for my father who is not so tech savvy. He recently purchased a 2014 F-150 from Baxter via Ryan Flynn. He gave a price and they were able to get their truck within a few hundred dollars of his price without hassle. We received a very good deal on a new truck and very good service from Ryan. He was extremely easy to work with and very helpful. I suggest you ask for him if you go up to Baxter as he will be eager to help you.

I had an enjoyable experience at Baxter, mainly due to Ryan Flynn and his excellent service! No pressure, just honest and open throughout the whole truck-buying session.

My 2nd biggest purchase was almost a great experience. Tyler Genovesi was not pushy at all. Instead, he was very helpful in finding a car for me by simply asking me what I wanted and not what he wanted to sell me. If it wasn't for the finance guy keeping me in a room for over an hour just trying to up sell me extra insurance, this probably would have been the best experience. I would recommend Tyler to anyone and I would make another purchase from him in the future if I ever need another car as long as Baxter has the car that I want. He paid very good attention and showed great professionalism.

We had a great experience at Baxter Ford. Our salesperson Earl Davis was so awesome and patient in helping me find a car that will best fit my family needs and really made me feel comfortable in making my decisions for short term and long term needs. I really appreciate the experience and will keep him in mind on our next future purchase.

It was absolutely awesome great service I love my new vehicle and my boys love it perfect for our family

Baxter Ford West did a great job servicing my Truck - I will always take it in to them because of their care and quality

I came in with out an appointment .I was very comfortable in the two hrs it took to change oil. next time I will make an appointment.I was still happy.

I bought a certified mustang i bought my mustang in October 2018 and got the platinum warranty which wasn't explained to me. I contacted Chip back in March said would mail it or email me a brochure. Nothing followed up with him May no response. I emailed the dealer last week and following week no response. Horrible customer service . Don't care about there customers stay away

Great service !! Always looking ahead at possible needs for my vehicle without pressure sales !!

Our experience at Baxter West Ford Dodge was extremely satisfying from start to finish!! Ambrose assisted in finding the perfect vehicle for us. He kept us advised on the movement of the vehicle to the dealership. Ambrose and Jodi thoroughly explained and demonstrated the special features of our car before we drove it off the lot. Andrew expertly led us through the financing and after-market aspects of our purchase. I highly recommend this dealership!!!

I was pleased with the salesman Brodie and his help with choosing the vehicle I purchased. I will in the future not buy one that has not been inspected and detailed for sure.

This dealership is awesome. I had such a great experience with the salesman Dana. He was great. Very kind and super helpful. I will recommend to everyone!

Great service department and they treat you like family

I had a great experience at Baxter Ford West Dodge! Donovan Roehr was very helpful and got me into the perfect car for me! I am very very happy with my 2016 Ford Escape!! I highly recommend shopping at Baxter Ford with Donovan!

The Baxter family of car dealerships is awesome. All the salesmen are very caring and will do anything it takes to make you happy. I can especially speak to how wonderful David Brock is. This past weekend we had narrowed down our car search to 2 vehicles, including the Ford Edge. David did everything thing he could to make sure we had the vehicle that was perfect for us. 5 stars all the way!! You guys rock!!!

The people were friendly and helpful. Our salesman, Abel, was very knowledgeable. The process took a little longer expected (3 hours), but I m happy with my vehicle and the service I was given.

Leasing a car for the first time made easy working with this team at Baxter - thanks to Jake Schwarck for his outstanding customer service and patience throughout the process! Jake really went above and beyond walking me through every step of the deal and was also generous to continue offering his advice and professional assistance even after I drove off the lot! I am very grateful to have worked with Mr. Schwarck as he played a major role in making this big transition to car owner a smooth one.

I had excellent service. I had a transmission light come on my dash and my vehicle was operating totally different. I took it to Baxter Ford West Dodge with out an appointment. My mechanic Roy helped me get my vehicle fixed within 2 hours. The good thing was that my problem was more of a computer issue with the transmission and it was covered 100%. Thanks again to Roy for your excellent service!!!

Received amazing customer service when I brought my vehicle in for an oil change. Huge thank you to Breezy and Nick!

Fixed car in timely manner, very curtious and professional.

I recently, June 1st, complete the process of purchasing a new F150 Lariat from Baxter Ford. The entire process was as seamless as it gets. I would like to issue a public THANK YOU to Ambrose Lurk for being a super associate to work with. I've been working around Ambrose for almost 20 years, but never had he chance to work with him as a sale associate. Great job Ambrose. I would also like to thank Tyler for hooking up my Ford Pass app on my phone. As an old guy I may never completely figure it out. Super job Mr. Tyler. Last but not least I would like to thank Mr. Matt, he works behind the scene to make these deals happen. He made this one happen without a hitch. I got what I wanted and needed and so did Baxter Ford. It may be a while, but I will be back for another Ford. Great Job Baxter Ford!!!!!

Joe L. did a great job on our recent purchase. Staff very friendly and helpful too

Always very friendly and personable. Nick is great in the service department.

With the help of Eric Maynor I leased my second vehicle from Baxter Ford. Eric was a huge help and very easy to get along with. Buying or leasing a vehicle isn't my favorite thing to do, but with Eric guiding me all the way through it, made a big difference. The deal I got, I feel was very fair and it didn't take all day. If your thinking of buying or leasing a vehicle give Baxter Ford a try, and ask for Eric. He's the man!!

Ron Archer, my sales person, was extremely knowledgeable, very informative and quite helpful. Better than that, he was not "pushy." Even better, he came in to work on his day off to accommodate me and my erratic travel schedule to complete the transaction.

Joscelyn, was very helpful and very friendly and helpful during my visit to the service department. Kept me updated every step of the way while my car was in service. Will definitely recommend them and Baxter Ford to everyone!

I was in quite a pickle and Brian and Andrew took care of everything. I felt like they were able to answer all of my financial questions and I was prepared to drive home with my new car. Thank you, team.

Great service. Took care of a quick service need and ordered parts for a second quick fix. Loden was my advisor throughout both trips and was courteous and appreciative of my time and business. As promised he reached out to me once the part came in. They also wore masks and offered to out a chair outside for me if distancing was a concern. I ll be back!

I pay them $14,500 and they refuse to hang the plate on my car? The car does not have holes in the front, so I called after I got my plate and asked them if they could hang the plate for me because I got the car from their place. And they told me to look for someone else on the street to do it? it's ridiculous!

So I want to begin by saying.. the process up until Baxter Ford obtaining your business is such a fantastic and easy experience! However, everything after that is is such a terrible and unbearable travesty, that it makes us wish we had went through a different dealer. Any point in time that you need service done to your vehicle, it s like pulling teeth. The customer service is awful.. When calling the main number and the secretary answers the phone, she says nothing and transfers you off like you re an inconvenience to her day. The service department is unhelpful and rude. They provide you with the minimal information and then hang up on you. We had aftermarket options put on the car after purchasing it, the service department proceeded to ruin parts of the vehicle during installation then try to pass it off like they did nothing wrong until confronted, in which replied oh yah that ... if you re looking to purchase a new vehicle and then want to try and make use of the extra money you pay for your upgrades, warranty, or rely on any service done by professionals I do not recommend Baxter Ford. Take your money to someone who actually cares about your business.

Update: They care so little about your business that even their response to this review is generic.. Just goes to show how disappointed they are to hear about your bad experience after you gave them 30,000$...
Seriously take your business elsewhere. Also, 99% of these 5 star rating are forced... So pay attention to the bad reviews that s where you get your real information.