So I want to begin by saying.. the process up unti...

So I want to begin by saying.. the process up until Baxter Ford obtaining your business is such a fantastic and easy experience! However, everything after that is is such a terrible and unbearable travesty, that it makes us wish we had went through a different dealer. Any point in time that you need service done to your vehicle, it s like pulling teeth. The customer service is awful.. When calling the main number and the secretary answers the phone, she says nothing and transfers you off like you re an inconvenience to her day. The service department is unhelpful and rude. They provide you with the minimal information and then hang up on you. We had aftermarket options put on the car after purchasing it, the service department proceeded to ruin parts of the vehicle during installation then try to pass it off like they did nothing wrong until confronted, in which replied oh yah that ... if you re looking to purchase a new vehicle and then want to try and make use of the extra money you pay for your upgrades, warranty, or rely on any service done by professionals I do not recommend Baxter Ford. Take your money to someone who actually cares about your business.

Update: They care so little about your business that even their response to this review is generic.. Just goes to show how disappointed they are to hear about your bad experience after you gave them 30,000$...
Seriously take your business elsewhere. Also, 99% of these 5 star rating are forced... So pay attention to the bad reviews that s where you get your real information.