PGT Industries

3 · 242 reviews
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William Lewis
Reviews 1
2020-09-28 06:44

I am a Fl. reg architect practicing for the past 3...

I am a Fl. reg architect practicing for the past 35 years. We installed PGT Impact glass windows almost two years ago. Vacating our home during Irma with a false sense of security that our new windows would protect us. Upon arriving back home, every sliding door unit failed. The master bedroom b...

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Tyler Richmond
Reviews 1
2020-09-25 19:26

Windows look beautiful. Unfortunately, we haven't ...

Windows look beautiful. Unfortunately, we haven't even moved in yet and they are falling apart. Frame around windows is separating, weather stripping comes out every time you close the window. The lock on the sliding glass door is stuck and won't lock. Have notified distributor (ABC supply) but rece...

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Hampton Massie Jr.
Reviews 1
2020-09-19 06:25

PGT is a great company. I've worked on the laminat...

PGT is a great company. I've worked on the lamination lines at PGT. Job wise, the people I have worked with including the bosses treated me as if i was apart of thier family. Its the best job i have worked for so far. As far as they products goes they put 100 percent into what they build.

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joseph taylor
Reviews 1
2020-09-19 06:01

I have a house full of pgt windows they are all do...

I have a house full of pgt windows they are all double pane windows and I have 17 windows all have bad seals..was quoted 8,000 to replace glass so if your interested in these windows and doors make sure u set money aside each month so that you can fix them later on down the road..

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joe hudson
Reviews 1
2020-09-14 15:30

Windows and doors have always been top notch. gara...

Windows and doors have always been top notch. garage sliding screen doors not so good. Low quality materials, missing latches on most of the units purchased. scratches and dents on the panels. Customer service is customer no service.

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Peter Vandenbergh
Reviews 1
2020-09-12 04:06

My experience was poor overall. They ship product...

My experience was poor overall. They ship products that are not subject to quality control, when speaking to the "Consumer Affairs Person " at PGT he told me "That they do not have the time to check all the products that they manufacture". So I guess that means that they sometimes ship defective m...

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Rob Godfrey
Reviews 1
2020-09-08 03:32

I will never be able to live anywhere without PGT ...

I will never be able to live anywhere without PGT windows now that I've had my windows and doors replaced with PGT Wingard windows. It's so much quieter in the house and our south facing rooms are so much cooler than there were with the old windows. Now that hurricane season is approaching I feel so...

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Pat Merl
Reviews 1
2020-09-06 17:31

My mother bought PGT's high impact windows and she...

My mother bought PGT's high impact windows and she's had nothing but trouble with them since they were installed. They are very difficult to open and more difficult, if not impossible to lock after closing.

The windows come off the track whenever we open and close them. As a result, you cannot lo...

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Glenn Rockman
Reviews 1
2020-09-02 07:25

We purchased PGT sliding glass doors in November 2...

We purchased PGT sliding glass doors in November 2012 and thought we were choosing a top-of-the-line, hurricane-proof product. Well, after just two years, two of the four door panels proved that they couldn't even withstand a bit of humidity, as condensation and strange spots began to appear in the...

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David Williams
Reviews 1
2020-08-28 15:07

After getting contacted by a salesman because I re...

After getting contacted by a salesman because I requested an estimate for a new rental house I own, the sale guy transferred me to some service confirmation manager for verification. She preceded to tell me that they would not give me an appointment unless my wife was there. I said what? I am the ow...

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Gene Nussbaum
Reviews 1
2020-08-26 19:26

We purchased our home and many of the windows are ...

We purchased our home and many of the windows are PGT. As we were not the original purchaser the warranty did not cover our issue. I used their website contact form three times and no one had the courtesy to respond.
A former employee of PGT looked at the windows and found the problem, but when he ...

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Rebecca Johnson
Reviews 1
2020-08-26 13:59

Terrible with any type of warranty need. Most unhe...

Terrible with any type of warranty need. Most unhelpful "Consumer Affairs" department I have ever seen. Do yourself a favor, and buy your windows elsewhere. You will never get help with any warranty issues from these people. Customers and customer retention is not their concern. Anything they can do...

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Yuvi Yuvi
Reviews 1
2020-08-25 20:33

I bought 2 doors both the same and both have issue...

I bought 2 doors both the same and both have issues with locks not closing. They are super tight to close and open. I am still waiting on a call back. No one can assist and they just tell me that someone will be contacting me. I spen 4k on these doors and cant even lock them correctly. Very disappoi...

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Josh Ciaramitaro
Reviews 1
2020-08-24 08:52

I have been reaching out to this company for 4 mon...

I have been reaching out to this company for 4 months and not gotten one single response back from them! Sent in contact forms via the website, emailed directly and been trasnferred to so many voicemails it is embarassing for this company. I will be contacting the BBB regarding them as I am attempt...

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Marc H. Pearl
Reviews 1
2020-08-23 22:49

BUYER BEWARE! Their PGT WinGuard line is advertis...

BUYER BEWARE! Their PGT WinGuard line is advertised and represented to be hurricane impact shatterproof windows. Their promotional advertisements show a 2 x 4 being shot at the windows to prove they are shatterproof. Well, that's false advertising and grossly misleading. I had my brand new wind...

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Dror Max
Reviews 1
2020-08-23 03:37

The worst company to deal with, they went public a...

The worst company to deal with, they went public and became worse, bought out 2 other companies (CGI & WinDoor) and ruined them too, no one will give you straight awnsers and they hide from all issues, products don't even stand up to regular wind and rain so don't think you'll be ok in a hurricane. ...

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N8 Conversations
Reviews 1
2020-08-21 18:50

Windows for life; Literally. There is no question ...

Windows for life; Literally. There is no question why PGT dominates the market. Quality, quality, quality. PGT hasn t missed anything in their products, and customer service, and process improvement . PGT is community conscious; volunteering and giving back. Innovation is their thing; Rest easy know...

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ron mmm
Reviews 1
2020-08-21 07:37

PGT makes beautiful high quality French doors.

PGT makes beautiful high quality French doors.

If you live in Florida good luck finding a contractor that is capable of installing them. My first contractor was a carpenter and what a horrible install. Then I hired a company that only does doors and windows to remove and re-install. Do these cont...

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TED ZRINYI
Reviews 1
2020-08-21 07:33

I would rate them with zero stars.

I would rate them with zero stars.
These PGT windows are about 3 years old. They are located on my lanai and have never been exposed to any sun, rain or strong window cleaners and also were further protected by the screens, which were removed to take these photos.

As you can clearly see in the p...

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Pete Keller
Reviews 1
2020-08-20 06:45

Buyer Beware! I thought I was getting a decent pro...

Buyer Beware! I thought I was getting a decent product, but as it turns out there is a problem with their manufacturing of the glass. I noticed when I was cleaning the glass an imperfection at the top, bottom and ends of the glass. You have to sometimes look on an angle to see them. Its the laminate...

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Mary Forristall
Reviews 1
2020-08-18 14:39

Great company! I just re-did all of the windows an...

Great company! I just re-did all of the windows and doors in 3 houses. The installer was Clearview Windows. I specified only PGT hurricane impact, Low E windows in white vinyl. I am so happy with the product and the installation. Highly Recommend this company

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Lea Buckley
Reviews 1
2020-08-17 16:25

All I have to say is WOW! Do not use this company ...

All I have to say is WOW! Do not use this company for anything. We replaced an entire hotels windows with this company, when you put the window up it falls out and is hitting people in the face because the clips are to short. I spoke with Shawn at PGT windows, not only was he very rude to me, he ju...

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Joe Soprano
Reviews 1
2020-08-12 08:25

One of the worst factories to work for. They are c...

One of the worst factories to work for. They are constantly laying off people left and right all the time. Maybe if their products were better quality, then more customers would want to do business with them, resulting in more jobs.....

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ECIII
Reviews 1
2020-08-12 08:24

I had PGT Win Guard windows installed in our house...

I had PGT Win Guard windows installed in our house in 2006. Within a year or two a few windows developed a fog-like film. I eventually decided to have those windows repaired. I called PGT several times to inquire if I had any warranty protection. I had to call several times because the first time...

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Steven Clavette
Reviews 1
2020-08-05 10:15

Built a new home that closed in 2015. Did my res...

Built a new home that closed in 2015. Did my research on windows and visited their plant, took a tour, and met with staff to discuss the best window option for our home. PGT was great. Unfortunately, one of their dealers, 84 Lumber is a joke. Do not buy from them. They supplied and installe...

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J Johnson
Reviews 1
2020-07-28 15:08

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Our Pgt windows were and still are the best decision we made while building our new home. We purchased the vinyl with the bronze exterior and the white interior. The windows are great at blocking outside noises and noisy neighbors :/. They have so many specialty sizes and the windows tilt inwar...

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Chris Connor
Reviews 1
2020-07-27 10:27

My newly installed sliders are the "Low E- Energy ...

My newly installed sliders are the "Low E- Energy Shield Max" ,and are supposed to( according to the spec) be gray color. However they have a distinctive purple hue to them looking from the inside out, as well as from the outside in.

Curious if anyone has had a similar experience and knows what t...

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Joe Young
Reviews 1
2020-07-24 17:13

Ordered $30,000 worth of windows from PGT... call...

Ordered $30,000 worth of windows from PGT... called to ask for specs on the door so we could frame our opening prior to the 6 week lead time... and was told they do not provide that information. Terrible experience and I haven t even received the product yet. SHOP ELSEWHERE!

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Kathryn Reeves
Reviews 1
2020-07-23 00:01

Working here as a covid screener this week super e...

Working here as a covid screener this week super early at 5:30 at AP2. For E Screenings a Premise Health company temp help. :-) good down to earth peeps..hard workers making quality glass doors and windows doesn't get any more.Merican than this need more quality workers having a drive thru job fair ...

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rich Lingrel
Reviews 1
2020-07-22 10:03

I am a window cleaner for 10 years in SW Florida. ...

I am a window cleaner for 10 years in SW Florida. Worst windows out there. I've had 4 customers in the last week with new pgt hurricane glass and they all have issues with dirt and imperfections in between panes. And no help from PGT. rip off. Buy Andersen.

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BadBass88
Reviews 1
2020-07-21 20:59

I would hire people who live close by and who actu...

I would hire people who live close by and who actually want to work regardless if he or she has any experience in the business of manufacturing because I actually have a heart. Training new people isn't hard. Plus it would help the locals in the area of nokomis but that's just my opinion. My whole i...

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Carlos Huertas
Reviews 1
2020-07-15 17:53

This Company is a super Company with a lot of Prof...

This Company is a super Company with a lot of Profecionalismo. 100% Excellent Service, Antendio Noel Cruz speaks Spanish he told us step by step About the Product, we are extremely grateful 100% With the Impact Window product, I recommend it to the whole world , and when they go ask x Noel Cruz.

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Joe Tienstra
Reviews 1
2020-07-12 14:29

Put in PGT windows when we built our custom home i...

Put in PGT windows when we built our custom home in 1997. Now want to upgrade to hurricane glass. Called their "customer service" number and got put on hold for 30 minutes; then a recording came on that they could not help at this time and call back later. Called back and got a flippant receptio...

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Stair Climber
Reviews 1
2020-07-11 09:11

In May of 2018, we had PGT impact windows installe...

In May of 2018, we had PGT impact windows installed. Specifically: Winguard Vinyl, lowE, argon gas with grey tint and ogee grid. We wanted the benefits from lowE, but wanted to downplay any green cast that might show. Therefore, we chose lowE with grey tint instead of clear glass. The grey tint ...

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Shane Stebner
Reviews 1
2020-07-10 04:33

Bought my home 2.5 years ago. It's a 2004 and had ...

Bought my home 2.5 years ago. It's a 2004 and had PGT doors and half of them leak air badly from warping. My aluminum french doors are the worst. I looked up the warranty on new ones and it's 10 years so I assume these aren't warrantied for life and I need to pay thousands for new ones. Not happy.

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Tammy Campbell
Reviews 1
2020-07-06 10:45

Thank you PGT for helping out by bringing badly ne...

Thank you PGT for helping out by bringing badly needed supplies to Bay County. Now 8 days out from Hurricane Michael, we are still without electricity, but the awesome generator you gave me is powering an air conditioner, lights, phones, and water pump so that we can stay in our house during this o...

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R M
Reviews 1
2020-07-05 17:22

If you purchase the right product through a knowle...

If you purchase the right product through a knowledgeable and reputable company you get what you pay for. I was shown many different brands of windows and doors and choose PGT based on the company that was selling it. There are so many options that are offered from builders grade to quality upgrade...

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Radboy McGee
Reviews 1
2020-07-02 12:56

Beware of PGT's purchase called New South Window S...

Beware of PGT's purchase called New South Window Solutions. They were NOT a solution for us.

I was excite that PGT was purchasing New South Windows. Big company with years of experience should be good for a company. New South is a disaster to it's customers, just check the BBB reviews / complaint...

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Nick Lo Schiavo
Reviews 1
2020-06-26 06:04

If you own a Florida home and are replacing Window...

If you own a Florida home and are replacing Windows then you have to trust the company who invented the hurricane window and who makes products to withstand the tropical climate. Northern made products simply cannot provide you with the benefits and/or performance that a Florida engineered product c...

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Stephen ONeal
Reviews 1
2020-06-17 00:50

Lousy product. Purchased PGT impact doors for my h...

Lousy product. Purchased PGT impact doors for my home. Nothing but issues.
The latest is a French door installed 7 years ago. Locking mechanism failed in locked position. Only way to get doors open is to cut the opposing door s upper and lower locking pin with an Electrict saw that will also damage...

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