I have been reaching out to this company for 4 mon...

I have been reaching out to this company for 4 months and not gotten one single response back from them! Sent in contact forms via the website, emailed directly and been trasnferred to so many voicemails it is embarassing for this company. I will be contacting the BBB regarding them as I am attempting to have them honor their warranty on my very EXPENSIVE windows that are having issues. Hurricane season is right around the corner and yet they have given no respect what so ever. They refuse as it seems to return my calls, messages and voicemails. Operator can literally do nothing for me. BBB will be stepping in. If customer service means something to you, then stay away from this awful experience I have had.