After getting contacted by a salesman because I re...

After getting contacted by a salesman because I requested an estimate for a new rental house I own, the sale guy transferred me to some service confirmation manager for verification. She preceded to tell me that they would not give me an appointment unless my wife was there. I said what? I am the owner not my wife, it is a rental unit. Nope she said, your wife has to be there. I truly feel bad for the sales guy. It is hard enough to get a lead but then to have it squashed be some sort of weird requirement.....I bought them from Lowes 2 hours later....Over $17K you lost out on. My wife was not even present when I bought them....don't her.....lol