My experience was poor overall. They ship product...

My experience was poor overall. They ship products that are not subject to quality control, when speaking to the "Consumer Affairs Person " at PGT he told me "That they do not have the time to check all the products that they manufacture". So I guess that means that they sometimes ship defective materials and do not seem to care. These are Impact resistant windows and sliding doors that are very expensive, and we waited six weeks for manufacture. Now with holes in the wall we are waiting for parts. These people need to get their act together. I was a long time resident of Sarasota county where they manufacture these products and watched this company grow quite large. They need to revisit the concept of quality control and learn how to apply it to their products !!