BUYER BEWARE! Their PGT WinGuard line is advertis...

BUYER BEWARE! Their PGT WinGuard line is advertised and represented to be hurricane impact shatterproof windows. Their promotional advertisements show a 2 x 4 being shot at the windows to prove they are shatterproof. Well, that's false advertising and grossly misleading. I had my brand new window laying on the ground waiting to be installed, no more than 15-20 minutes. When I went to install it the exterior pane was shattered. I guess from heat buildup, as it shattered with no one around it. God knows it certainly wouldn't hold up to a hurricane. Customer Service says "only the interior pane is shatterproof" and that it was not a manufacturer defect so not covered under warranty! I am still waiting (4 weeks) for a supervisor to contact me. Inferior manufacturing and awful customer service.