Terrible with any type of warranty need. Most unhe...

Terrible with any type of warranty need. Most unhelpful "Consumer Affairs" department I have ever seen. Do yourself a favor, and buy your windows elsewhere. You will never get help with any warranty issues from these people. Customers and customer retention is not their concern. Anything they can do to skate around standing behind their "lifetime warranty, " they will certainly do. God forbid you not have a sales order number from years past.