Losani Homes

The staff was quite friendly and helpful. They hav...

The staff was quite friendly and helpful. They have a lot of elegant and modern home Designs to choose from and are quite flexible with custom preferences.

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My experience with Losani Homes has been such a po...

My experience with Losani Homes has been such a positive and pleasant experience. The representatives are knowledgeable and thorough, and answered any questions we had. Meeting with the Design Team to pick the selections for our home was much easier than anticipated. They took our vision and crea...

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Big company, but still care about people. 5 stars

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Our company rents a unit from Losani and they are ...

Our company rents a unit from Losani and they are the most inconsiderate landlords I've ever encountered. For years we battled with carbon monoxide leaking from an adjacent unit due to improper sealing of the ducts (Losani failed to properly seal them for years). Their contractors constantly show up...

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I recently purchased a new home at Vista Ridge, th...

I recently purchased a new home at Vista Ridge, the experience I had at the Vista Ridge Sales office was on a very high level. My initial correspondence with Ross was very impressive, he was extremely prompt in email response and professional. I set up an appointment to drop by and put a deposit dow...

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I agree 100% with there needing to be a negative s...

I agree 100% with there needing to be a negative stars review. I've been renting with Losani home since April (single mother/4 young children) they rented me an unfit home that has done nothing but fall apart. And after having my septic bed back fill into my home... it's now been 27 days and my base...

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WORST BUILDER EVER. AVOID THEM!

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Hi,am sharing my wonderful experience of customer ...

Hi,am sharing my wonderful experience of customer service by Losani staff ANGELA PASSALENT regarding a Tarrion complaint of Fallingwater(28-35 Midhurst Hts.).She dealt the issue in an utmost professional manner and trying to take care of each issue with keen interest and fellow feelings.We would sug...

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Losani homes has provided exceptional service duri...

Losani homes has provided exceptional service during the purchase of our new home and during the home's warranty period - Angela Passalent from Losani homes and all other staff we have dealt with in the past have been super responsive and efficient. Thanks Losani homes.

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2018 marks our 20th year working with Losani Homes...

2018 marks our 20th year working with Losani Homes. Whether it's on the job site or in the office their professional staff have always been reliable and prompt. Losani's attention to detail and quality of work is top notch. I look forward to working with Losani Homes for many years to come.

A.T M...

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Worst builder in country. Its been almost 3 month'...

Worst builder in country. Its been almost 3 month's we moved to our new house and we are living without working kitchen. They never keep there promise. Poor workmanship on home and even the contractors they send to fix things hates Losanis policies.
IF YOU WANT PEACE AT HOME DONT BUY HOME FROM LOSA...

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We recently purchased a house at Vista Ridge. Our ...

We recently purchased a house at Vista Ridge. Our Sales Rep Ross Mogridge provided us with exceptional customer service. All our questions were answered in a very timely fashion. He is very professional and such a pleasure to deal with. We just wanted to let any prospective buyers know the level ...

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My husband and I purchased our first new build in ...

My husband and I purchased our first new build in Central Park with Losani homes and we are extremely excited! From the initial process of purchasing, we received detailed information on all sales events. Our design appointment with Ashley was wonderful, she was extremely helpful and we are really h...

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Almost 6 years ago I purchased a losani home in th...

Almost 6 years ago I purchased a losani home in their Ridgeview Community. I was a first time home buyer and my experience was wonderful. I never had any issues at all with construction. The few flaws that I had at walk through we re all resolved within a month. I recently sold my home and received ...

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This family profits off of destroying beautiful co...

This family profits off of destroying beautiful communities by buying green space and building unaffordable homes.

They are a cowardly family with no backbone.
Canada has no place for greedy freeloaders such as them.

Keep losani out of your town at all costs.

Try are horrible horrible peop...

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My wife and I purchased our first home from Losani...

My wife and I purchased our first home from Losani Homes back in 2017 at Augusta Glen and we have had a great experience! The design, construction, and warranty teams were all professional and understanding of our needs. Above all, they are all friendly and great people to deal with. All deficiencie...

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Poor client service and workmanship.

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Overall very good quality work in house compare to...

Overall very good quality work in house compare to other builder. Finally, they completed all outstanding item after I went to Tarion. Angela (Representative) who took over all remaining item for completion and finish most of that work.

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Busy Busy design center - obviously selling lots o...

Busy Busy design center - obviously selling lots of homes

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Good work

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In and out in 30 minutes

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I had a great experience with Losani. Quality of b...

I had a great experience with Losani. Quality of building is better than other builders in the area. Amazing service; they reply to your requests by email in a short time and get someone out to your house the next day. I would buy with them again.

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Great customer service, outstanding build quality....

Great customer service, outstanding build quality. It was a pleasure working with them, throughout the whole process. From purchase to picking out finishes at the design centre, everything was thoroughly explained (beginning to end!)

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Multiple time Losani home buyer. Great selection, ...

Multiple time Losani home buyer. Great selection, modern finishings and flexible timing the design office. Ashley was a great help to design our home. Brad was a great Site super and built a quality home for us. Mr. Davide. D and Brad helped us for on site construction challenges for our custom home...

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I bought my first home from Losani that I'm living...

I bought my first home from Losani that I'm living in now, and have purchased another to be built. Good quality homes, and the price was more reasonable compared to the other builders in the area when you consider all the included upgrades.

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I am a homeowner with Losani Homes. The workmanshi...

I am a homeowner with Losani Homes. The workmanship and finishing on this home I find is amateur compared to other builders. Using compressed wood floorboards guys.. really? I find after 4 years of usage my floorboards are cracking. Now I cannot even claim this as a Major Structural Defect as part o...

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Losani homes does not honour what they sign into t...

Losani homes does not honour what they sign into the contract, allowing you instead to walk away if they decide not to. Will come up with a multitude of reasons to not fix warrantee issue in the home. I will never buy another home from Losani and 6 years later still tell everyone I meet that there h...

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I wanted to give zero stars, Losani is greedy buil...

I wanted to give zero stars, Losani is greedy builder makes concrete jungle. Losani community has no green space that community can use. this builder use every inch of land to make money. Also don't get fooled by their marketing and sales, false promises. Once you signed contract (which is 100% in f...

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Extremely quick and attentive service to any probl...

Extremely quick and attentive service to any problems I had with my home. I was initially quoted a one-day turn around time to remedy an issue I experienced but was surprised with the issue being fixed in the same day even though external issues prohibited the problem from being solved at all during...

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I have booked home with Losani Homes paris the s...

I have booked home with Losani Homes paris the sales person there Tamara and Naomi they were very Helpful answered my all the questions and had no problem with them they were awesome .

There is a fake review posted on my name I don t understand how this has happened And why someone will do th...

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Great

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We closed our house last year in 2019 in Central P...

We closed our house last year in 2019 in Central Park, Stoney Creek. We are very happy with the overall experience with Losani Homes starting from design center to closing and to the completion of our 30-days list and currently in process of year-end repairs. The quality of material and workmanship ...

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Very nice place and if you're buying a new home yo...

Very nice place and if you're buying a new home you can go there to choose your tiles, hardwood floors and kitchen sinks and many more

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Purchase process was absolutely amazing. Staff and...

Purchase process was absolutely amazing. Staff and service was great until just prior to possession where deficiency list work was redone poorly or not at all. Losani site crews were great, but office and administrative staff continually delayed on repairs until they were able to push it onto tarion...

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I can only advice future customer that, please do ...

I can only advice future customer that, please do not buy house from Losani. They are totally crap. They are forcing their customer to change their decision. Customer time is no matter for them. For quality, my foot. Nothing they give specific. Just regular chip material.

I have few points to sup...

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There should be a negative star option. Please av...

There should be a negative star option. Please avoid this builder at all costs. Everything seems great at the beginning. Staff are courteous and respond quickly but then construction starts. The silo s of the company (Sales Center, Design Center, Construction) cannot get anything correct, and a...

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They don't care about health and safety!

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I've recently purchased a home at Losani's Simply ...

I've recently purchased a home at Losani's Simply Grand neighbourhood. The entire purchasing experience has been great so far and I'm looking forward to seeing the finished product! The entire team there is very helpful and committed to making sure all your questions are answered, and finding you th...

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More

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I purchased a townhouse from Losani Homes in 2016 ...

I purchased a townhouse from Losani Homes in 2016 and had it closed in 2019. Losani has an excellent sales team. At decor center, the twin sisters and our consultant Ashley helped us a lot. Also appreciated very much for that Losani kindly offered some extra job done for us. With the issues after c...

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Low quality materials!

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Price and quality are average in the new housing i...

Price and quality are average in the new housing industry. Customer service post sale is terrible. Once money has exchanged hands your pretty much on your own to fight to have deficiencies completed. Tarion is useless as they let the builders essentially take 1year and 4 months to complete the small...

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All round professional and prompt service from sal...

All round professional and prompt service from sales and design through construction and service

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Losani Homes are quality built with integrity plus...

Losani Homes are quality built with integrity plus.Their pricing is well within most buyer's budget. Designs are futuristic blended with enduring classic styles. The entire Losani team work together to get the job done above & beyond any home buyers expectations. Yes.... I am looking forward to purc...

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Wonderful service during our first home buying exp...

Wonderful service during our first home buying experience. Everyone has been extremely helpful during the process and have made the whole experience great!! I would highly recommend Losani homes to anyone who is in the market for a home!!

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Horrible builder!!!!!

Horrible builder!!!!!

House was built with kitec plumbing, my neighbors and myself are stuck spending 10s of thousands of dollars to replace the plumbing. Unable to fix my hot water tank until I spend that money to replace all the pipes In the house. The House is about 8 years old, what a joke.
...

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Top shelf professionals, excellent service. What a...

Top shelf professionals, excellent service. What a pleasure to deal with!

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My wife and I have purchased and new home two year...

My wife and I have purchased and new home two years ago and we are very happy to call it our home. The design appointment was the hardest part but with the help of the designers they were able to simplify the process. Our home was delivered on time and as expected. Thank you so much!

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I lived at a mixed apartment-commercial rental pro...

I lived at a mixed apartment-commercial rental property managed by Losani Homes. At first, the staff I encountered were friendly and professional. During winter, snow has been cleared at a reasonable rate. The parking lot can be a bit busy during business hours, but I was at work then. Some of the f...

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We bought a home from Losani and since then it's b...

We bought a home from Losani and since then it's been the absolute worst. We are less than one year in and already so much has gone wrong.

We have water issues on every floor of the house. The service technicians dismissed our soaking wet basement and argued angrily when we pointed to the wet-spo...

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Losani All the way!!!!

Losani All the way!!!!
My husband and I purchased several homes from Losani, most recently in their new Beamsville community Vista Ridge. The purchase process was very smooth and the customer service was outstanding. The Losani team is very professional and we appreciate all their help in helping u...

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My wife and I very recently moved into our first L...

My wife and I very recently moved into our first Losani Home. This is our third new build and by far the best. The quality of the home is head and shoulders above the other two builders we have bought from. A production home will never be a 100% perfect, there not meant to be, there production not c...

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I recently purchased a home in Ancaster and have h...

I recently purchased a home in Ancaster and have had a very good overall experience. Both sales and warranty have been very consistent with delivering what they promised.

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I purchased a new town house in Paris Ontario in 2...

I purchased a new town house in Paris Ontario in 2018 and did an interim closing on October 2019 and the closing was done in March 2020.

During the PDI I noticed that the garage man door had a deck on the garage side due to the grading and extended into the garage to accommodate 4 steps. I was to...

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D.A. Drywall has worked along side Losani Homes as...

D.A. Drywall has worked along side Losani Homes as a trade partner for approximately 20 years. We are grateful to be a part of their team. We value our relationship with this excellent builder.

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Angela Passalent is the BEST warranty coordinator ...

Angela Passalent is the BEST warranty coordinator at Losani Homes!! I couldn't have asked for a better person to have helped me. I have been dealing with her for all my warranty issues and honestly she is super kind, helpful and is always responsive and goes above and beyond with assisting me with a...

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We recently moved into our first home, which was a...

We recently moved into our first home, which was a new build by Losani. All the Losani staff were very helpful and made the whole process a wonderful experience. Thank you Losani for building our dream home!

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My son just purchased a new home from Losani homes...

My son just purchased a new home from Losani homes...really nice place

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We built our first home with Losani and have been ...

We built our first home with Losani and have been extremely happy with it. We have purchased a second home with them and like the first time, the process has been smooth and pleasant. Everyone we have come in contact with has been very helpful and pleasant. Their standards are far superior then any ...

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This is my 2nd home in 10 yrs purchasing from Losa...

This is my 2nd home in 10 yrs purchasing from Losani Homes. My 1st experience was wonderful from start to finish. The level of service was great from initial contact with the sales team, to the designer, to site staff and lastly the service team who were all so attentive and responsive. Great design...

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After overall experience with our new build house ...

After overall experience with our new build house I recommend to stay away from Losani. They had good guys in their team, who took care during construction process. But they all gone in August, as I was notified. Current guys are working for Losani but not for the end-customers.
Follow PDI issues i...

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0 star out of 5. It should have been negative.

0 star out of 5. It should have been negative.
One of worst service experience team they have. I sales representative say one thing and another one say something else. I am Losani loyalty member and facing so many problems , not sure how they will treat others . Their legal team one of worst. You ...

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We ended up getting a Losani home in Summit Park a...

We ended up getting a Losani home in Summit Park area, thank you a hundred times!!!

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My husband and I recently purchased a single famil...

My husband and I recently purchased a single family home at the Vista Ridge community in Beamsville. The buying process was easy and the sales team was helpful in finding the right home for us. We have heard good things about the builder and they offered great standards. We have already had our desi...

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Great Builder! Knowledgeable staffs in purchasing ...

Great Builder! Knowledgeable staffs in purchasing and design centre.
Many upgraded materials are standard features.
Also they offered me reasonable down payment.
I highly recomend you especially first home buyers.

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One of my regrets in life is purchasing home with...

One of my regrets in life is purchasing home with Losani. Very overrated company. Once you sign papers u will be gouged and gouged and gouged with upgrades. It's just a negative and pompous vibe all around. They charge lot premiums for what is considered standard. I don't know what I was thinking. ...

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Still no answer from anyone at Losani homes in reg...

Still no answer from anyone at Losani homes in regard to our grading.

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Unbelievable customer service. Losani member David...

Unbelievable customer service. Losani member Davide. D went above and beyond providing customer service. We recently bought another Losani home and we brought forward an issue that Losani didn't have to do anything about (in a legal sense) but to try to make their customer happy, Davide D went out o...

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Excellent infrastructure

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Excellent quality, outstanding customer experience...

Excellent quality, outstanding customer experience from beginning to end.

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Losani is so cheap, they don t put 2nd asphalt on ...

Losani is so cheap, they don t put 2nd asphalt on your driveway. They left everything for you to fix. Eg. Fence, driveway, side walk ..... compare to Rose Heaven Homes, RH are much more better!

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The service and experience I had with Losani was t...

The service and experience I had with Losani was top shelf. I would recommend them to anyone

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Riviera Electrical has been a trade partner of Los...

Riviera Electrical has been a trade partner of Losani Homes for many years now and words cannot express how much we value our relationship with this great builder. We have been treated with respect every step of the way and enjoy being a part of the quality homes they deliver to people. Their staff ...

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It was a pleasure purchasing multiple properties w...

It was a pleasure purchasing multiple properties with Losani Homes over the years, but one of the best things was the person who was assigned to be our Warranty Coordinator. Her name is Angela P. She made everything about our families home purchases regarding warranty issues so smooth and stress fre...

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concrete jungle

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Quality!

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Terrible Service... I have been waiting for 3 mont...

Terrible Service... I have been waiting for 3 months for an electrician to return to the house I moved into in February. You can call and leave voicemails with the company but they will never reply.

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I have been living in my townhome in Binbrook sinc...

I have been living in my townhome in Binbrook since January of 2016 and it is now August of 2017 and I still don't have a front lawn. To make matters worse all the dirt in the front of my house has turned to mud with all the rain that we have had and now my driveway is a mud pit. its been over a yea...

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We are a small Canadian advanced manufacturing com...

We are a small Canadian advanced manufacturing company that deals with cutting edge technology on a day to day basis, so it is very rare for myself to be taken aback by innovation, but I can honestly say I was blown away by my new Losani home. Nothing about this company s mentality is that ll do , ...

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I bought a home from Central Park and the experien...

I bought a home from Central Park and the experience was amazing. The staff was very friendly and very knowledgeable. They helped through my home buying process. At first, I was very nervous but the Losani staff made me feel right at home. They were very helpful through the entire process. The staff...

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There should be a zero star option. Thanks to Losa...

There should be a zero star option. Thanks to Losani I found out that getting a new house is like hide and seek. They are going to hide all kinds of problems and terrible worksmenship, and you need to seek them out before 30 days. Anything you don't find is out of pocket. They are NOT good to deal w...

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Great company to deal with. Very friendly and com...

Great company to deal with. Very friendly and committed to provide excellent customer service! A++++++

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Fleet Contracting has been working with Losani Hom...

Fleet Contracting has been working with Losani Homes for several years now as an excavation contractor and we have a great working relationship with this builder. We are treated very professional and their staff are always willing to help. We would recommend Losani Homes to anyone wanting to do bus...

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Terrain Group has been working with Losani Homes f...

Terrain Group has been working with Losani Homes for over 10 years as their landscape contractor. It is amazing to see how far Losani Homes has come in such a short period of time and we are very grateful to have been apart of this process. Losani Homes has always treated us respectfully and their...

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I called losani warranty help and I spoke to Angel...

I called losani warranty help and I spoke to Angela, one of the best customer service I have ever had.she helped me get exactly what I needed. Thank you again!

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I just wanted to take the time to express the amaz...

I just wanted to take the time to express the amazing service and professionalism my wife and I have received from losani homes. As we continue to sit and watch our dream home being built I look back and realize it could not have happened so seamlessly without the assistance of Chelsea (Sales Manage...

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Losani Homes - doing the asbolute bare minimum whe...

Losani Homes - doing the asbolute bare minimum wherever and whenever possible. Whether it's their brand new homes that don't even pass inspection or their disgusting fields of trash they leave behind they just can't seem to finish the job, ever. Lots of pictures for evidence if needed.

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Cheap low quality Chinese garbage masquerading as ...

Cheap low quality Chinese garbage masquerading as quality. These guys are either ignorant of what it takes to build a proper house, or willfully negligent. Had to have tons of plumbing ripped up and out and replaced. Roof leaked, had to be repaired. Nothing but problem after problem.

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We enjoyed the building process from point of sale...

We enjoyed the building process from point of sale to closing day. We could not be more pleased with the quality exterior and interior finishes of our new home. Losani homes is a step above the rest in the new home industry.

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We recently purchased a home in Losani's Fallingwa...

We recently purchased a home in Losani's Fallingwater development. Although there were many positive factors in this process, Losani fell short on some key things which prevented me from selecting a higher rating.

On the bright side, Losani's warranty team was effective and fair in ensuring that ...

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One complaint is the lack of coordination with the...

One complaint is the lack of coordination with the trades. Right now on Soho Street in central park communities we have an issue with our grass. The sod company laid sod before the fence people.. The next day after laying sod the fence post guys drove through the grass with their heavy machines and ...

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Losani is a great builder!

Losani is a great builder!
I grew up in a Losani home on the Stoney Creek mountain.
We bought our first townhome with Losani in the Paramount community. We were so happy with the home and experience we ended up buying a single detached in Fairgrounds from Losani.
The service has always been great...

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We have been working with Losani Homes for over 15...

We have been working with Losani Homes for over 15 years and they are a great builder to work for. They are a family run business that values quality and commitment and has pride in their quality homes.

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Our purchase of a Losani home in Ancaster has been...

Our purchase of a Losani home in Ancaster has been nothing short of amazing! This boutique development is lined with stunning Tuscan and Contemporary single family homes highlighting the pride of ownership within this community. We were able to purchase on a rare wooded lot in the heart of the city....

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I bought my home from Losani in January 2016 and I...

I bought my home from Losani in January 2016 and I am extremely disappointed in the poor craftsmanship, construction and customer services of Losani Homes. During the PDI, we noticed a plethora of defects and attempted to address them with Losani. Till this day, we are seeking to address our concern...

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Ignore all 1 review persons. They are bots and ar...

Ignore all 1 review persons. They are bots and are biased.

Utterly horrible house and customer service.
1. Tiles are crooked, unaligned drastically and caused injury to feet getting in and out of bathtubs.
2. Our windows had cracked several times due to setting and took over half a year to get...

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We purchased our home in 2015 and just moved in, i...

We purchased our home in 2015 and just moved in, in November 2018. The original move in date was set for April 2017. Lots and lots of delays with a lot of unanswered questions. When we did our PDI there were numerous deficiencies that were not fixed (and still aren't) and same goes for our 30 da...

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I agree with Rayne Lang

I agree with Rayne Lang
that there should be a zero star option.
Companies like Losani worth a Zero or negative stars
I was hoping actually to have read these reviews before purchase maybe it was to help me not to buy from this builder at all

Please if you are still thinking , don't buy from ...

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Absolute worst home builder customer service out t...

Absolute worst home builder customer service out there! Our home is only 2 years old. Soffits are falling off the roof. Multiple attempts to contact builder. No response. Even when you show up at their location they still blow you off. We will never purschase a Losani home ever again!!!! Crooks!!!!

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