a

I can only advice future customer that, please do ...

I can only advice future customer that, please do not buy house from Losani. They are totally crap. They are forcing their customer to change their decision. Customer time is no matter for them. For quality, my foot. Nothing they give specific. Just regular chip material.

I have few points to support this.

1. Very bad material used in framing. We realize after our Framing appointment completed with him. We already signed document by that time, so we did not fight with them. Still send an email to the appropriate person and did not receive any answer from them. Even we called them and she said, she will forward that email to site manager and again, we did not receive any answer from them.

2. Because of Bad Plumbing and Heat pipes planning, they ruined my living room. In my living room, there is one big pillar just besides kitchen. Losani did not inform us when we purchased and when we went for framing appointment, we did not realize that its too big, because everything was open. But when they start drywall, we realize and we personally went to the site before tapping completed and talked to site manager and engineer. They did not want to think twice and they explained us everything in that way to hide their mistakes.

3. On 8th August, they contacted us and told us that, for ensuite bathroom, small tiles are not available for wall, which we selected. They gave us two option, one is to book an appointment to change tiles and another is fit same big tiles which we fit on floor. we told them that, please book an appointment with condition that, either we changed both tiles, floor and wall or we do not want any change. They did not say anything and book an appointment for Friday late afternoon. we again request them to please do not install any tiles in our Ensuite Bath. This happened by 9th August. In the evening, we went to my new home and make sure, they did not do it. Again when on 10th we went to my home, they installed floor tile in our bath. and on Friday, when we reached there, the manager said, now we cannot replace it, because its already installed, you have to select something else only for wall or we will install the same. We were totally pissed off, but we do not have any other choice.

4. After all this, they did their level best effort to crushed my dreams. Closing on 19th September and they setup PDI on 14th sept, 2016 without inform us and then send an email that, we are scheduling PDI walk with you from 9-11 on 14th of September. Looks like they are informing. They are not even setup the appropriate time, which is good for customer. I even called them to ask and they told me, they will not change this at all.

Now, I have no worse words in my dictionary to speak for them. I cannot provide negative rating over here, otherwise, I will do that too.

Please beware to buy anything from Losani.

Comments:

No comments