I lived at a mixed apartment-commercial rental pro...

I lived at a mixed apartment-commercial rental property managed by Losani Homes. At first, the staff I encountered were friendly and professional. During winter, snow has been cleared at a reasonable rate. The parking lot can be a bit busy during business hours, but I was at work then. Some of the finishes in my apartment didn't seem to have been "finished" properly, ironically enough, such as the fire sprinklers in my ceiling, but I did make the necessary comments in my move in sheet and wasn't held accountable. Furthermore, I do have difficulty with understanding why LH has not advocated for the building to get a recycling program. My biggest difficulty came when I moved out. When I gave notice, my property manager went on maternity leave. Her replacement left soon after (i.e. days later) and I wasn't informed. Three weeks went by - at this point I'd moved out completely as agreed upon, left my keys, and moved hours away - and I couldn't get through to anybody who would help tell me anything about my apartment. The receptionist took two messages, I left several voicemails, nothing happened. Finally a replacement started one month later and I was told no effort had gone into leasing my empty apartment and that I should've given up paying utilities long before. Though I paid first and last month's rent up front, my cheque for this month has been cashed unlawfully. I will be seeking reimbursal as soon as possible but I should not have to; one would think such a large company would be organized enough to know when and when not to cash tenants' cheques. I'm incredibly frustrated and disappointed even as my experience comes to a close, and I hope everyone thinks twice before renting from Losani Homes.