HP

I wouldn't say I'm thrilled with their technology,...

I wouldn't say I'm thrilled with their technology, but overall it's not bad.

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Three years ago, I purchased a high-end HP envy la...

Three years ago, I purchased a high-end HP envy laptop for $1600. One year post-purchase I had a hardware issue with the motherboard. The laptop was still under warranty, so I sent it to get repaired. 6 months later, I had another issue with the motherboard. It was still under warranty, so I asked m...

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This has been the worst experience we have Ever ha...

This has been the worst experience we have Ever had. Tech support turned into a scam experience. No follow up no help they don t deserve any stars.

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I am so disappointed with HP with the amount of mo...

I am so disappointed with HP with the amount of money spent you would think HP would have better procedures handling everything from making the product to shipping... I bought the HP Spectre with custom configurations and spent almost 3000 dollars. I made the purchase back in May and here we are aft...

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This company has put out inferior products. I've ...

This company has put out inferior products. I've stopped using your printers, and I'm typing on a laptop that was sold with an attachable fan to keep it from overheating. It still overheats horribly, and who can carry a cooling attachment to the coffee shop that doesn't work? To send a laptop to ...

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Bought $200 3-year no-fault warranty. First issue...

Bought $200 3-year no-fault warranty. First issue after 2.5 years, faulty material falling apart. I call and they demand $14 more. Classy!

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Printer ink Standartisation prevention, to rip off...

Printer ink Standartisation prevention, to rip off customers

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HP printer customer service, in India, asked to ta...

HP printer customer service, in India, asked to take control of our pc to fix our new defective all-in-one printer.
My 95 yr old Mom agreed and the monitor screen lite up like the 4th with all the lowered firewall viruses and computer crud out there !!
Took a tech 40hrs to clean the pc and HP cont...

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Do not buy HP s touchscreen printers! I purchased ...

Do not buy HP s touchscreen printers! I purchased a brand new printer 5 years ago and the touchscreen no longer works. I called Tech Support and they told me I have to purchase another one since the 1 year warranty is expired and that my printer s hardware was out of date!!! What?! After 5 years of ...

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They make excellent products.

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HP Instant ink is a JOKE. Received our first black...

HP Instant ink is a JOKE. Received our first black, blue and yellow cartridges but not red. Put off printing for over 3 months since we were out of red. Finally went and bought red at the store. Called to cancel due to their incompetency and they offered to wave one month fee (2.99) which is no wher...

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Sir. I have got massage in this company of. HP CAL...

Sir. I have got massage in this company of. HP CALL CENTER AWARD and I have win prize and HP CERTIFICATE. is this right.ya wrong.mr Harry Boris

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Ink prices are very high. That is hard on the poor...

Ink prices are very high. That is hard on the poor, and not very socially responsible.

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Ga akurat

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Really bad service from your Bangkok office. Brand...

Really bad service from your Bangkok office. Brand new lap tops and endless problems within the first month and HP staff in Bangkok, Thailand. Staff is so rude and not helpful at all. Will never buy any more stuff from HP and will post on different social media about the worst service levels of HP. ...

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Really satisfied by the HP support they provided m...

Really satisfied by the HP support they provided me for my Laptop.

"John"

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Zero stars if it were possible! Screen broke so I ...

Zero stars if it were possible! Screen broke so I did online chat--DONT DO IT! THEY WILL LOG YOUR INFO AND NOT ALLOW YOU TO PURCHASE THE ACCIDENTAL PROTECTION WHICH CLEARLY SAYS IT CAN BE BACKDATED--THEIR SERVICE PROVIDERS DON'T KNOW ANYTHING AND WILL NOT BE OF HELP. THEY WANTED $600 TO REPAIR A C...

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I had my printer off for a few months, then turned...

I had my printer off for a few months, then turned it back on and was out of ink immediately. I waited 3 weeks before calling customer service to get some ink delivered, because I thought it was supposed to be automatic. Customer service assured me that they would fix the problem and rush me some in...

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Awful experience with customer/tech service. The r...

Awful experience with customer/tech service. The reported static noise problem on laptop Envy x 360 was not repaired properly - the static noise reappeared a couple of months after expiration of warranty. Per internet posts, HP new about it and continued selling the faulty laptops.

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Bought a 9025 Office jet they hide behind the phon...

Bought a 9025 Office jet they hide behind the phone it is a poor product steal from the consumer and will not resolve the issue. Don ever buy an HP product.

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A good experience.

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I WOULD GIVE ZERO STAR IF I COULD.

I WOULD GIVE ZERO STAR IF I COULD.

They refuse the let me print a black and white document after I spend $50 to replace black ink!!!!!! They ask me to spend $150 more for color ink before I can print black and white documents.

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Printer worked fine until I changed the ink to GEN...

Printer worked fine until I changed the ink to GENUINE CARTRIDGES and then not only did the paper get into "constantly jammed/never print again" mode, but the SCANNER gets stuck in a mode where it scans 68 pages in a 10-page feed, and then takes HOURS to cancel the scan.

COMPLETELY. USELESS.

I...

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You win. Hearing FIFTY times all of our agents ar...

You win. Hearing FIFTY times all of our agents are busy at the moment, please stay on the line in a matter of 10 minutes got me off the customer support phone. I regret giving you any money. I ll consider a refund because I m terrified that I may have to endure that again after the 14 day grace pe...

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They only thing i can say about hp probook and hp ...

They only thing i can say about hp probook and hp support is "they will call you tomorrow"
waiting almost 10 days here

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Historic place

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They Should ve Stuck With Printers.

They Should ve Stuck With Printers.

For about twenty years, HP was my brand for printers, scanners, and then the all-in-one machines where I could fax as well. It was a perfect relationship of quality and service, worthy of a brand loyalty I rarely give. However, blind loyalty got me burned. Agai...

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Its computers are like crazy

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HP is cheap trash that fills our land fills. do no...

HP is cheap trash that fills our land fills. do not buy anything from HP

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Bad Warranty/Customer Service Issues! Unfortunate...

Bad Warranty/Customer Service Issues! Unfortunately I have had the mis-pleasure of dealing w/ HP on and off for 3yrs. Three different Hard Drive issues with HP all in one Pavilion 23 desk top and 2 Hard Drive/ Software issues 14 inch Laptop. Now that my HP Pavilion Desk Top is coming up on 3yrs old...

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HP does not stand behind their products. I sent in...

HP does not stand behind their products. I sent in a laptop that would not power on. The will not fix it because it has physical damage. Supervisor told me any dings, scratches, dents, etc will void the warranty even if they have nothing to do with the issue. She said I should take it to Best Buy or...

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The support team for HP is very unsupported. All m...

The support team for HP is very unsupported. All my products are HP and I called yesterday for some help printing Avery Labels. The printer was working fine yesterday and now it is not so I called to revive my computer as it was before the phone call yesterday and they would NOT assist. Refused to l...

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the field tech in Oklahoma City was irritated beca...

the field tech in Oklahoma City was irritated because she was hurting and still had to work she told us we had to do something to the equipment she never one time asked any questions on what happened before we will seeking other contracts and cancel our relationship with this company

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Searching for a better printer to work with univer...

Searching for a better printer to work with university classrooms.

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Waited all year to finally decide and purchase a c...

Waited all year to finally decide and purchase a computer on Cyber Monday. Yesterday, almost a week after completing the online order my computer was supposed to be delivered, it did not arrive. I contacted the company to find out that my order was canceled due to the item being out of stock. Howeve...

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I purchased a 27 inch curved HP monitor that only ...

I purchased a 27 inch curved HP monitor that only worked for 11 months. I have called their customer service number twice as well as utilized their online chat support and all they can tell me is there is nothing they can do. So please know, if you purchase an HP product and it stops working, ther...

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I purchased a photosmart printer from HP several y...

I purchased a photosmart printer from HP several years ago, have had nothing but problems, purchase brand new HP cartridges from HP and they stop working within weeks. I use all the instructions to try and get them going, no luck. Have tried to reach out to HP multiple times, a huge process to get...

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Stay away from the ink program. They charge you e...

Stay away from the ink program. They charge you every month and are supposed to be keeping track of ink in your printer. What a joke. Im out of black ink and have been for over a week. Allegedly My shipment is due next week. A little late HP. I will never recommend their products or this servi...

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Terrible support. I tried twice to order a laptop ...

Terrible support. I tried twice to order a laptop online. They cancelled both orders and told me to call. I did so, and after wasting 15 minutes of my time, I asked them not to hang up until I confirmed the order was correct on their end. They hang up, and I get an incorrect price which is $300 more...

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WELCOME SSS GERMANY TO USA

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HP has always been an innovative inspiration for m...

HP has always been an innovative inspiration for me. I like their products and they are always well designed and fairly priced. However I think thier being overly ambitious with their insta ink project. The printers are always buggy and loosing connectivity. My printer has been double printing pages...

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Honey

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FOR THE LAST TWO DAYS I HAVE BEEN TRYING TO SPEAK ...

FOR THE LAST TWO DAYS I HAVE BEEN TRYING TO SPEAK TO SOMEONE ABOUT THE UNSATISFACTORY REPLACEMENT PRINTER THEY SENT ME.
I HAVE BEEN TREATED AS THOUGH I, JUST ONE CUSTOMER, WAS OF NO VALUE.
WHEN I TRIED TO COMPLAIN ABOUT MY SERVICE AND THE WAY THE TECHNICIANS, OR WHAT EVER THEY ARE CALLED, AND THE...

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i think i have to say a very big thanks to the cus...

i think i have to say a very big thanks to the customer service of HP because they know how to treat to a customer global even at Greece and very special thanks to Mr Jeff Christopher that he helped me and support me.Hp helped a sailor purser in a very very very hard time in his life (without...

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Disappointed in customer service. I mostly buy the...

Disappointed in customer service. I mostly buy there printers and they have worked well for me. Lately when I have warranty issues it seems they will do anything to make the customer pay by avoiding to have to use the warranty.
If they made changes in the warranty process, they would be a good opt...

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Avoid HP printers at all costs! There are plenty...

Avoid HP printers at all costs! There are plenty of youtube videos of customers smashing their HP printers into the cement. After billions of wasted print alignments the rage sets in. HP printers are engineered to fail on purpose. Pollute the environment by wasting lots of Ink, printer parts an...

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@HP Your company is truly a terrible company. A co...

@HP Your company is truly a terrible company. A computer 7 days old won't turn on your solution mail it to you leaving us without a computer for our employee. We won't be buying any more HP products or computers for any of our offices.

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I t was very good experience tyler was very helpfu...

I t was very good experience tyler was very helpful and was alos patient with me as i am old. My computer is working fast and good now & mydata is protected. Thanks a lot for helping me out with my problem.

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Must not buy HP printer. Worest technical service ...

Must not buy HP printer. Worest technical service provider in INDIA. We are from Jaipur, our printer model M005 has only paper stuck problem, which we can't resolve. From 8 days we are continuing trying HP service centre no. including toll free. Till today I don't receive any assistance from them. T...

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I was always happy with hp products and customer s...

I was always happy with hp products and customer service. I was always recommending a hp computer for years with my family,friends,and anyone else looking for a pc until today.

I sent my hp omen into hp for warranty repair, pc not even a year old.

I dropped my desktop tower at fed ex on Novemb...

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Try NO CUSTOMER SERVICE, and they resell returned ...

Try NO CUSTOMER SERVICE, and they resell returned products that are broken.

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I love HP. Sir I have got message in this company....

I love HP. Sir I have got message in this company.of HP CALL CENTER AWARD and I have to win prize and HP Certificate. Is this right. I wonna know about this.And I got my prize please send me and Mr.HARRY BORIS will Coming India tomorrow for reaching prize may I contact him.

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