Do not buy HP s touchscreen printers! I purchased ...

Do not buy HP s touchscreen printers! I purchased a brand new printer 5 years ago and the touchscreen no longer works. I called Tech Support and they told me I have to purchase another one since the 1 year warranty is expired and that my printer s hardware was out of date!!! What?! After 5 years of light use??!

I should ve never got rid of my old HP printer from college it was very simple, no touchscreen etc., nothing fancy and it lasted for years and I gave it to a friend since I thought I wanted to upgrade !!!!!! I m disappointed that I valued my past experience with HP s product quality so much that purchased 2 of the newer models only to be told it s out of date now !

I m more than sure that HP knows this printer is faulty and needs a recall so I m going to file a formal complaint.
Printer: HP OfficeJet 4650