Totally dissatisfied. Desperate. Purchase of goods and services, in April / May 2016, for an equivalent of 4500.00. I regularly, but I know, early in July, a failure in one of these assets (top conditioner of the Daikin series - blueevolution -). I ask for technical assistance but an appointment i...
perfect both for sale and for assembly, excellent after-sales service, ready to listen and make all my requests come true. I have already received the various documentation of the boiler I wait only the test. Thanks Climanet!
excellent boiler installation and after-sales service. We had a small loss on a flexible resolved in a short time by the installer promptly intervened. Excellent telephone service. I will definitely recommend to friends and relatives.
The guys at Climanet have installed the air conditioner in the office where I work. Despite the logistical problems, they found the best solution both on a practical and aesthetic level. In a few hours everything was installed properly. Council to contact climanet both for the price (advantageous) a...
qualified personnel, installers who are very careful not to dirty the floor and walls as soon as they are just set up.
Company of reliable reliability and competitiveness.
The best estimate and the best configuration of the system between the three respondents.
Punctual inspection, administrative management and a special applause to the installer Giorgio ... competent person, polite and extremely helpful.
Maximum...
They have a very questionable organization. Which depends on the "head", before who physically comes into the house. In practice, the sales agent (perhaps very good at his job of selling) is also responsible for carrying out a real technical inspection, but ... he does not have the relevant technica...
Update.
I returned to contact Climanet for a second, rather important job. Unfortunately, the salesman in charge of the inspection did not show up at the agreed time (in an apartment where I do not currently reside), postponing the appointment for the first time for an hour and not showing up again...
Very professional people capable in their work from office girls to good installers great team
Orsola good morning. Since I purchased two air conditioners, I have always been followed by my every request.
Today is the second appointment that they give me for an inspection and even today no one showed up. Naturally without even warning. Two lost afternoons!
Kindness, cordiality and professionalism of all the Climanet staff, I explained very well the operation before the purchase of the Vaillant Ecotec Pure boiler, the administration always courteous and the installer was perfect apart from a small problem on the vsmart however solved.
Installation of an air conditioner in central Rome. Very good air conditioner, unfortunately there should have been two but given the lack of professionalism of the technicians only one was installed: overwhelming people and without any professionalism. They carried out the work very badly, piercing...
Parking a Smart (a Smart!!) the Climatonline way! If they work the way they park (i.e. showing that much respect for the people around them), then I'd rather call another company!
unfortunately no punctuality in the delivery of the documentation
after maintenance was carried out on June 3, 2016, I still did not receive the implant booklet (they told me to call back after August 16th)
and for APE certification how do I do it?
They advertise advantageous offers but then to receive the product there are endless times. Better to spend a little more and go elsewhere than to save money and not know how much you will be without heating and hot water.
I'm sorry to have to pronounce myself but my experience in installing a gas water heater has been negative in all respects. 1. technician who made the inspection did not verify that at the point where the coaxial pipe (gas discharge + air load) was to pass there was a supporting column, so when the ...
Fast in the estimate, inspection and installation phase, the price would be almost the best on the market. For installation relying on third party companies it depends on who happens ... and they must trust what they are told by the "technicians" ... but in the end a problem created during the insta...
I PURCHASED A JUNKERS BOSCH THERMAL SOLAR PANEL FROM CLIMANT.
AFTER 3 OR 4 YEARS I CONTACTED THE SERVICE CENTER AS LITTLE HOT WATER WAS GIVEN FROM THE PANEL WITH VERY FEW PRESSURE.
THE PANEL USED THE TOTAL WARRANTY FOR ALL FOR 10 YEARS (WRITTEN ON THE QUOTE). THE CUSTOMER OF THE SERVICE CENTER REF...
Bad, I bought a boiler they told me that at most 7 days was installed, 8 days passed and the boiler still has to get to them then they will call me and give me a date, basically they sold me a product they did not have
The worst could not happen to me, unfortunately I had to accept that the work was done despite the inconvenience created. I don't say about the Milan installer because the company knows what I'm talking about, I hope I never meet them again in my life. Nothing to say about the staff arrived from Rom...
Efficient staff in the assembly, punctual and very technical quotation, welcome in a kind and professional office
Hello I installed a boiler with this company in Rome in December and now we are in February and I do not know why it is not possible to complete the intervention, it is possible to talk to someone about it.
Unreliable company I do not recommend it
I have always used this company. I renewed the air conditioning system by installing a trial (due to lack of space) bluevolution with split ftxm.
The Climanet service? IMPECCABLE ... as always.
if you are a condominium DO NOT rely on this company. never punctual, they do not respect neither appointments, nor the basic rules of good manners. and if something goes wrong ... it is certainly not their fault!
I have read the company's response now, I can assure you that what I described is t...
Bad assistance. After a week of intense phone calls, not only did nobody come, but we don't even have an appointment for the next few days.
We stay warm after spending 3,500 on installation!
Absolutely to be avoided for the lack of professionalism of those who handle the calls and his rudeness ... You see that he does not want to work and can not handle his bad mood. In addition to this they call me the same day to cancel an appointment for I do not know what their problem, I fix anothe...
An excellent company, great reliability even for the most difficult jobs! Normal prices
Bad ... I bought the boiler and air conditioner in the summer, to get the invoice for the air conditioner I had to call 1000 times and it finally arrived at the end of December. In mid-December I then bought two more air conditioners, enticed by the discount on the invoice and today, January 19th, I...
Hello, today the air conditioner Marcello came to assemble me. I can say with certainty that the work performed has respected all the rules: precision, cleanliness and quality. The air conditioner is a 13000 btu Toshiba recommended by the manager Massimiliano. Both the indoor and outdoor unit is qui...
There is nothing positive better to stay away from these people.As he said (Buffon: they have a garbage can instead of the ).
Serious and efficient company, ready to satisfy every customer request. Very high professionalism in offering products worthy of maximum satisfaction. Thanks CLIMANET
Dear CLIMANET: this morning Mr. Sergio, your operator, came to install the DIATKIN air conditioner we bought from you.
I would like to inform you that your Operator was very punctual, efficient and kind and did his job diligently. effectiveness and our full satisfaction
Our experience, totally sat...
Bad company to rely on to make an independent heating system, there is discrepancy between what is agreed at the time of the estimate and the workers who do the work, if I was not behind and after a thousand litigate was done what I wanted , there was a great story to close three pipes and wall them...
At the end of October, the installation of a boiler that we had purchased from Climanet Rome a few days earlier was carried out at our home. The installation was incomplete, no essential and regularly purchased valves were delivered to us and a different thermostat than the one purchased was install...
Fast delivery. Installation not in accordance with ungrounded. In the estimate I had proposed to make the preparation of the plant but the seller had told me 'we do all of us'. Obviously I did upgrade the electrical connection in accordance with a hard way after installation Climanet.
great company, you can see the experience of 24 years, they installed a daikin daikin brand radiant floor heating system in my offices connected to a new generation bosch condensing boiler, they also installed a panel solar thermal 200 liters for hot water and a 6 kw photovoltaic system on my roof i...
Competent, professional and helpful. They quickly resolve the inconveniences that may arise. Satisfied!
I am very satisfied with the purchase made at climanet in connection with the installation of a Bosch boiler. the work was performed with precision and technicians were polite and professional. I advise everyone to make use of the professionalism of this company
we built an independent heating system a few days ago, I have to thank the climanet for the competence and professionalism of both the sales and the technical part, a precise and well done job.
During an installation of a condensing boiler, the inspection was done with a trained person (who, however, apparently does not communicate with the technicians as the estimate was incomplete) while the installation was carried out by unqualified but above all rude and uncivilized (I found their cig...
SMALL UPDATE 11/06/2019
YOU ARE A COMPLAINT! after having tried several times to turn on the heating, we contacted you and as usual you washed your hands because you are responsible for the technical service! Fortunately, you don't mind the assistance! THE TECHNICIAN OF THE OTHER COMPANY HAS OPENED...
Although the materials installed are of a good standard, I hope you will never have to intervene with the assistance of CLIMANET (in-store staff dedicated to servicing) for any malfunctions. You will find yourself bounced to the right and left by rude staff who are relieved of any responsibility by ...
I recently bought and had an air conditioning system installed in my house in Prati.
Great service, clean, precise, punctual, attentive to the walls just painted, and the machines are perfect. I will definitely do the annual maintenance by Loro next year. thanks a lot
Stay away from the Climanet, I had three Junkers condensing boilers installed, not installed by them but they contract the work outside technicians with dubious skills. We had to tighten the fittings because they lost water. At the time of the contract they talk about quality martial arts and when t...
I bought a bosh condensing boiler 3 years ago installed to perfection with punctuality and professionalism. Yesterday I was installed a Toshiba air conditioner, after inspection, all perfect work performed with professionalism, cleanliness, and seriousness. Congratulations to Cristian it seems to me...
Very renowned and professional company in the field of air conditioning. Personally I have used a very efficient service with time and a workmanlike manner. The prices applied are honest. There are different promo brands of the treated brands but in the end I chose between the two best models, also ...
after years that I intended to install an ventilation system in my apartment I decided to buy it and install it from them. Competitive pricing and courtesy and professionalism of all departments.
after you have changed my appointment three times in the space of three weeks to claim a fourth app. I decided to change supplier.
I have not commented in the previous note because I do not know how you work, but in addition to the skills it takes a minimum of seriousness towards an attractive cust...
bought Vaillant eco pure vm 246 boiler + chronothermostat + 6 thermostatic valves 2000 installation in 4 hours with various problems the technicians do not start the boiler badly mount the condensation tube leave the gloves because they "ran away" I had to call VAILLANT and call come "paying" the ...
Serious company starting from the commercial to finish with the owner Mr. Di Franco, who does not scruple to pick up the phone and take the situation in hand when there are problems with customers instead of leaving the secretary or the classic "staff" to do by filter or the usual Italian-style barr...
a piece is missing after a few days of installing it. They force me to pay 65% off and more with installation and technical in addition. alluncinante
REALIZATION OF THE HEATING SYSTEM, IT HAPPENED IN THE NEW VILLA.
WORK PERFORMED BY THE INSTALLERS.
CONDENSING BOILER OF THE JUNKERS BOSCH 24 KW.
I confirm the excellent opinion of this company. I needed a small warranty intervention and they intervened promptly, always showing professionalism and courtesy. Thanks
I recently changed the boiler with Climanet. Extremely positive experience, due to the competence and courtesy shown by all the i...
To avoid. Mounted two Hitachi air conditioners (12,000 and 9,000 btus) in 2013. The 9,000 has never worked properly due to a leak. In the month of August, given the great heat, telephone at no. green to ask for assistance: they told me that they would call me back for the appointment .... I'm still ...
We bought a boiler that immediately after installation went out and never started again, the Climanet technician came 2 days later and confirmed that it was broken, the Bosch technician came back 4 days later and reconfirmed the pump failure and data sheet after 5 days, Climanet replied that they wo...
Showroom climate and boilers, the girls at the reception are really professional.
Incompetence and discourtesy. Trial mounted less than a year and already called 4 times. The last turned the failure to another Daikin center. Not to believe how they still work. I strongly advise against it and if any manager has the decency to contact me I would be grateful. I already know they wo...
perfect, very satisfied with the installation team.
very nice educated and professional. Rated 5 stars
The contract (and the payment made) included black on white transport and testing of the air conditioners, which instead were left on the ground floor without testing being carried out. Despite numerous reminders via email and then phone, we were never even contacted. Finally, a document was sent to...
They managed dimensioning and installation with professionalism and accuracy! Excellent service
They installed the boiler at 5 in the afternoon they understood what my problems were and they intervened immediately I was left without water, in a day since I made the inspection they installed the boiler. Well done from the seller to the installer to the secretaries who followed me step by step. ...
excellent service offered, excellent the boiler that I bought through the advice of their consultant. The test was carried out 15 days after installation. I will certainly recommend them to my parents who will have to replace them.
Professional and punctual, I have always had immediate feedback and the feeling of being in good hands, from the contract to the end of the work.
Well done
Bad experience, assistance that always sends you appointments that never come. Assembly errors solved after several phone calls, assembly carried out quickly and quickly, as soon as the assembly was finished the filter was leaking because it had already failed and was always replaced after several c...
Vettonia. They installed a new boiler causing a loss of water and consequent damage at home. Unclear and not honest (they disappeared where I caused the damage.) Bad assistance, owner is denied on the phone ... a real nightmare. Never again from these rascals!
Thanks Climanet, professional, kind and helpful. Also the super affordable price. The lowest price I have found and the work done perfectly. Well done.
Excellent service both for courtesy and for professionalism.
A bad experience, they make themselves beautiful with the 10-year warranty history but they don't tell you that this is conditioned by the fact that every year you have to contact them for annual maintenance at a cost of 50.00. The warranty practically costs me 500 (50x10). Not only that, for ev...
Absolutely to be avoided .. I have mounted a 24 kw boiler instead of a 30 and after several phone calls over a period of more than a month still do not solve the problem .. every time they say they have to hear the general manager .. . Considering that I have paid more than I should insist on making...
Above all kindness and professionalism then we discussed the price, quality and offer. I had a great time and proceeded with the installation. I recommend it to everyone to avoid unpleasant surprises.
Our judgment is very bad.
My daughter was fitted with an air conditioner that immediately showed signs of malfunctioning two months to have a technician "between incorrect e-mails and badly transcribed phone numbers" we had to do personal research to contact the technician ... And if all goes well ...
REPORTED BELOW FOR THE RIGHT INFORMATION OF POSSIBLE FUTURE USERS, THE MESSAGE FORWARDED TO CLIMANET TO COMMUNICATE MY TOTAL DISCONTINUATION ABOUT THEIR OPERATIONS.
"Hello, unfortunately I have not found the option to post my review on your page but not bad because I will post it on another site an...
Except the seller Bruno, everything else was a disaster especially the installers two people without skills and politeness even with often lowered masks, but specifically they first mounted the boiler but they did not have the thermostat mounted by mistake to a customer who did not had bought, then ...
bad experience!
the quality level of the supplies is very low, also because they use subcontractors who work hastily and badly: air conditioners mounted and delivered with the pipes closed and not working, heating systems remodeled several times and never completed with the pipes without the insula...
Avoid them absolutely. We wanted to switch to a gas water heater to put on the balcony, the representative came, an elderly gentleman who, seeing us inexperienced and in emergency hot water, with chatter as a seller and smile assured us that Junkers is the brand for us, omitting that, however, when ...
there is too much discrepancy in people's opinions, the reader does not understand if the quality of the services offered is positive or negative.
Bought various devices convinced by the offer 10-year warranty.
At the first phone break to the assistance and serficamente answer me that the guarantee is on the assembly! I protest and to my complaints they send me a technician who for 50 dusts me all the conditioner and tells me that a piece o...
Apart from the Sales Director who is very good, the rest of the people I have dealt with are not up to par, depressing the good work done by the Director.
Poor skills of those who carried out the inspection before installation, poor skills of the installers, poor after-sales assistance skills, poor...
excellent judgment. Air conditioners installed 2 days after signing the contract. clean and accurate work, thank the consultant and technical support / installative. Very kind and efficient, I will certainly recommend you.
I have to say very well, professionalism, punctuality and installation carried out perfectly, I am really satisfied.
Fantastic! I bought a boiler on offer, they followed me from start to finish and I could ask for all the information I needed. furthermore, the price of the offer included everything: transport, installation and scrapping of the old boiler. Real professionals!
Precise and coincided ...... new boiler installed and it is as I expected. Clean in the installation and the new Bosch, a guarantee.
Satisfied with the choice.
Bad, called on the phone due to a noisy internal machine due to a manufacturing defect. Since the 1-month warranty has expired, even if it says 10 years of warranty, they want 50 just to come home to see the problem. Moreover, they mounted me a 9000 btu Daikin machine (similiar siesta) which is to...
High prices, low propensity to advise the customer, try to sell the models they already have available without taking into account the customer's needs.
My wife, hairdresser, bought from them an ecological, expensive heat pump of the Ariston .... But, in the installation of the same, despite having requested several times, they did not put neither the limescale filter (as they said that there was no need in this machine, nor the safety valve). When ...
I was contacted to do the commercial at the Milan office in May and contacted again in July for yet another interview. Made visits to customers together with the manager with a rental car. The last day with my car ... I don't know why. With the manager, I stayed with the agreement to go for a course...
Excellent value for money. Reliability and timeliness of the service offered. Advice