CLIMANET Review

Totally dissatisfied. Desperate. Purchase of goods and services, in April / May 2016, for an equivalent of 4500.00. I regularly, but I know, early in July, a failure in one of these assets (top conditioner of the Daikin series - blueevolution -). I ask for technical assistance but an appointment is made no earlier than a week. there are mistakes about the time on the set day. the intervention is carried out only partially. I realize that the charge they are making is not with gas r32 (as prescribed by DAIKIN) but with r410. the completion of the intervention has been postponed until a later date because officially "the company does not have this new type of gas in storage". I am still waiting for some signs of life from this "assistance service". SHAMEFUL!!!

perfect both for sale and for assembly, excellent after-sales service, ready to listen and make all my requests come true. I have already received the various documentation of the boiler I wait only the test. Thanks Climanet!

excellent boiler installation and after-sales service. We had a small loss on a flexible resolved in a short time by the installer promptly intervened. Excellent telephone service. I will definitely recommend to friends and relatives.

The guys at Climanet have installed the air conditioner in the office where I work. Despite the logistical problems, they found the best solution both on a practical and aesthetic level. In a few hours everything was installed properly. Council to contact climanet both for the price (advantageous) and for the professionalism and speed of the staff.

qualified personnel, installers who are very careful not to dirty the floor and walls as soon as they are just set up.

Company of reliable reliability and competitiveness.
The best estimate and the best configuration of the system between the three respondents.
Punctual inspection, administrative management and a special applause to the installer Giorgio ... competent person, polite and extremely helpful.
Maximum satisfaction.

They have a very questionable organization. Which depends on the "head", before who physically comes into the house. In practice, the sales agent (perhaps very good at his job of selling) is also responsible for carrying out a real technical inspection, but ... he does not have the relevant technical skills (rightly! Because his job is to sell and make contracts, and is not intended for installation and technical evaluation of the site). Result: the actual characteristics of the installation site are not well evaluated, resulting in:
1) misunderstandings (installers arrive who, through no fault of their own!, Are not informed of the particularity and refuse the installation),
2) delays (by reporting everything to Climanet, the definition of a further appointment is very difficult and extended over time),
3) additional costs (those requested by the other installer who is finally sent after a long time but ... always absolutely not informed of the particularity, in situ he says "this small modification costs an additional amount, to me personally from you" !! ).
It seems that the inspections are not analytical and realistic, it seems that the installers are not informed (as if it were enough to stick and stick in every house, always in the same way !!) and then ... it seems that they do not have the right economic treatment from Climanet (!!!) and claim against the customer, who in reality would have the right to install only and exclusively on the basis of the estimate (certainly not very low!). Furthermore, the installers (again for the fault of the company that does not provide all the operations) seem to be predisposed to do as little as possible, so that you may have to call a technician you trust and have him do the missing operations at further expense. That's no good! In this way the company seems to simply "sell various boilers and air conditioners" with the decoy of the installation ... which, however, is incomplete, according to the company forecasts, not so much for the installers themselves, who do what they are paid for and demanded by the company. In short, what is wrong? Organization and honesty (in the sense of clarity) of what you are actually selling: certain products but not a good service, which is complete. On the contrary: disorganization! Illusory towards the customer. Sorry to say but I don't know if I would recommend this company.

Update.
I returned to contact Climanet for a second, rather important job. Unfortunately, the salesman in charge of the inspection did not show up at the agreed time (in an apartment where I do not currently reside), postponing the appointment for the first time for an hour and not showing up again at the second agreed appointment. A 4-hour work permit thrown away.
Too bad, I will turn to a company that is at least more respectful of customer needs

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By far the best quote I have received. Such a difference as to make me think that maybe there was a catch behind it.
Instead nothing: everything perfect. presale, Product, delivery, installation, after sales. All very professional. They even took care of the management of the energy bonus. There was only a small mistake (a small wifi module not delivered) which was however resolved quickly and professionally. Definitely recommended.

Very professional people capable in their work from office girls to good installers great team

Orsola good morning. Since I purchased two air conditioners, I have always been followed by my every request.

Today is the second appointment that they give me for an inspection and even today no one showed up. Naturally without even warning. Two lost afternoons!

Kindness, cordiality and professionalism of all the Climanet staff, I explained very well the operation before the purchase of the Vaillant Ecotec Pure boiler, the administration always courteous and the installer was perfect apart from a small problem on the vsmart however solved.

Installation of an air conditioner in central Rome. Very good air conditioner, unfortunately there should have been two but given the lack of professionalism of the technicians only one was installed: overwhelming people and without any professionalism. They carried out the work very badly, piercing an excess wall and not covering it properly with the channel which is also all crooked, installing the external body too high and saving the effort of covering the wires up to the socket ... In general c 'is a big disconnect on the whole secretariat-technical-representative procedure. The most embarrassing thing is that nobody apologized

Parking a Smart (a Smart!!) the Climatonline way! If they work the way they park (i.e. showing that much respect for the people around them), then I'd rather call another company!

unfortunately no punctuality in the delivery of the documentation
after maintenance was carried out on June 3, 2016, I still did not receive the implant booklet (they told me to call back after August 16th)
and for APE certification how do I do it?

They advertise advantageous offers but then to receive the product there are endless times. Better to spend a little more and go elsewhere than to save money and not know how much you will be without heating and hot water.

I'm sorry to have to pronounce myself but my experience in installing a gas water heater has been negative in all respects. 1. technician who made the inspection did not verify that at the point where the coaxial pipe (gas discharge + air load) was to pass there was a supporting column, so when the installers came they had to make the pipe double curve (even these actually did not check before assembly, so when they arrived at the wall with the tube now mounted they had to make him make the detour).
2. the boiler immediately gave air intake problems (it was a crazy bang) as the length of the pipe with the double curve (which is only this 4 meters) was at the limits of what is foreseen in the installation manual;
3. they returned to fix the installation after at least 3 assistance interventions that could not correctly set the boiler, after at least 2 from the beginning of the work; on my advice they mounted two pipes separated by 80 without making him make the curve. Definitely better.
5. even if requested several times, they have never provided me with the certification of the installed system, which is all to say; indeed, I will say more, whoever replied sent me the invoice but without certification.
It seems to me to be enough.
Valerio

Fast in the estimate, inspection and installation phase, the price would be almost the best on the market. For installation relying on third party companies it depends on who happens ... and they must trust what they are told by the "technicians" ... but in the end a problem created during the installation was solved by the manufacturer's assistance during testing and first ignition with blue sticker (all without additional costs).

I PURCHASED A JUNKERS BOSCH THERMAL SOLAR PANEL FROM CLIMANT.
AFTER 3 OR 4 YEARS I CONTACTED THE SERVICE CENTER AS LITTLE HOT WATER WAS GIVEN FROM THE PANEL WITH VERY FEW PRESSURE.
THE PANEL USED THE TOTAL WARRANTY FOR ALL FOR 10 YEARS (WRITTEN ON THE QUOTE). THE CUSTOMER OF THE SERVICE CENTER REFERRED TO ME THAT IN ANY CASE IT WAS NECESSARY TO PAY 40 EURO FOR THE CALL RIGHT AND 35 EURO FOR THE EXIT OF THE TECHNICIAN. THEREFORE, TO HAVE AN APPOINTMENT WITH THE TECHNICIAN, I HAD TO ACCEPT THESE CONDITIONS. THE TECHNICIAN AT THE FIRST APPOINTMENT WAS NOT PRESENTED AS WELL AS IN THE SECOND (WITHOUT NOTICE ALSO). FINALLY AT THE THIRD APPOINTMENT THE TECHNICIAN ARRIVES AND SAYS THAT IT IS NECESSARY TO REPLACE THE TANK FOR AN EXPENSE OF MORE THAN 300 EUR (ONLY FOR THE PURCHASE OF THE TANK) BECAUSE IT WAS TRAINED AND THE 10-YEAR WARRANTY DID NOT COVER THIS EVENT. AFTER VARIOUS PROTESTS, WITH DESPERATION I HAD TO ACCEPT. THE TECHNICIAN REFERRED TO ME THAT IT SHOULD HAVE TO RETURN WITH THE MATERIAL AND THAT I SHOULD HAVE TO PAY 75 EUROS FOR THE RIGHTS ABOVE. I REFUSED TO PAY FOR SAYING THAT I WOULD PAY FOR EVERYTHING AT THE FINISHED WORK. HAVE NEVER BEEN SEEN. SO I CALLED A PRIVATE TECHNICIAN WHO REPAIRED THE PANEL WITH 120 EUROS. THERE WAS NOTHING BETWEEN THE TANK AND THE LIMESTONE.
WHAT TO SAY? YOU FIND THE CONCLUSIONS.

Bad, I bought a boiler they told me that at most 7 days was installed, 8 days passed and the boiler still has to get to them then they will call me and give me a date, basically they sold me a product they did not have

The worst could not happen to me, unfortunately I had to accept that the work was done despite the inconvenience created. I don't say about the Milan installer because the company knows what I'm talking about, I hope I never meet them again in my life. Nothing to say about the staff arrived from Rome but the management of my plant is zero.
D'Amato Ciro

Efficient staff in the assembly, punctual and very technical quotation, welcome in a kind and professional office

Hello I installed a boiler with this company in Rome in December and now we are in February and I do not know why it is not possible to complete the intervention, it is possible to talk to someone about it.
Unreliable company I do not recommend it

I have always used this company. I renewed the air conditioning system by installing a trial (due to lack of space) bluevolution with split ftxm.
The Climanet service? IMPECCABLE ... as always.

if you are a condominium DO NOT rely on this company. never punctual, they do not respect neither appointments, nor the basic rules of good manners. and if something goes wrong ... it is certainly not their fault!

I have read the company's response now, I can assure you that what I described is the reality of many in my condominium.We are forwarded to 2018 and still problems in the condominium for work started a year ago. their references because some have nothing to do with the company itself, and I stop here not to add other striking examples.

Bad assistance. After a week of intense phone calls, not only did nobody come, but we don't even have an appointment for the next few days.
We stay warm after spending 3,500 on installation!

Absolutely to be avoided for the lack of professionalism of those who handle the calls and his rudeness ... You see that he does not want to work and can not handle his bad mood. In addition to this they call me the same day to cancel an appointment for I do not know what their problem, I fix another 'appointment after five days, call in the morning and I could not answer, call them and this time they do not answer them ... .. after about half an hour after the time when the technician was to call and I hear from this embarrassing person who had called in the morning and saw that I had not replied for them the appointment was skipped. So I wonder .... You see that they do not need work since those who make money are theirs ..... not bad, they lost more than one customer.

Truly bad!
========== In response to your answer =========
I received your answer which sincerely leaves the time it finds. First of all it is not said that if I review a thing I have to do so by telling you what name I had made an appointment, just look at the dates of the two holes you gave and you will soon find out who I am, second thing not, I was wrong for the review you are just you and third but not the least negative factor is the rudeness of your operator who apostrophizes people with: "but look at this ....", however no problem, I certainly will not call you anymore I will advise you too to friends, colleagues and relatives also because from what I see I'm not the only one who gave a negative review.

An excellent company, great reliability even for the most difficult jobs! Normal prices

Bad ... I bought the boiler and air conditioner in the summer, to get the invoice for the air conditioner I had to call 1000 times and it finally arrived at the end of December. In mid-December I then bought two more air conditioners, enticed by the discount on the invoice and today, January 19th, I announced that I no longer want them. But can you wait over a month for two air conditioners? I had asked them to hurry up because I don't have gas yet and they would have been the only source of heat in the house. Let's not talk about the toll-free number, more than once I gave up talking to the administration after waiting over half an hour on the phone.

Hello, today the air conditioner Marcello came to assemble me. I can say with certainty that the work performed has respected all the rules: precision, cleanliness and quality. The air conditioner is a 13000 btu Toshiba recommended by the manager Massimiliano. Both the indoor and outdoor unit is quiet it has many setups on the display and you adjust cold as you want. I have a 5-year warranty on the camera body and two of everything. I accepted maintenance to always have the air conditioner efficient. This company will issue all certification and you can deduct. I found myself very well and I recommend it to everyone.

There is nothing positive better to stay away from these people.As he said (Buffon: they have a garbage can instead of the ).

Serious and efficient company, ready to satisfy every customer request. Very high professionalism in offering products worthy of maximum satisfaction. Thanks CLIMANET

Dear CLIMANET: this morning Mr. Sergio, your operator, came to install the DIATKIN air conditioner we bought from you.
I would like to inform you that your Operator was very punctual, efficient and kind and did his job diligently. effectiveness and our full satisfaction
Our experience, totally satisfactory, with CLIMANET (the company from which we bought two other air conditioners two years ago) is thus confirmed further and in full fashion.
Warmly thanking your attention, best regards:
Andreoli- Sheet Bonda (P.zza Vescovio 7- ROME)

Bad company to rely on to make an independent heating system, there is discrepancy between what is agreed at the time of the estimate and the workers who do the work, if I was not behind and after a thousand litigate was done what I wanted , there was a great story to close three pipes and wall them inside the wall, what they said in the estimate, came the engineer of the company that in the morning declares that those pipes will be closed and walled, the afternoon has changed new because the cost of closing was 300 as they were iron, which then ended with three caps. I will never call them again

At the end of October, the installation of a boiler that we had purchased from Climanet Rome a few days earlier was carried out at our home. The installation was incomplete, no essential and regularly purchased valves were delivered to us and a different thermostat than the one purchased was installed. For about 3 weeks we have been contacting the Climanet offices almost daily to ask for explanations and to request an intervention but we have always been told that the person in charge was not in the office and that we would be called back as soon as he returned. We have never been contacted by anyone. We are stunned and disconcerted by this lack of seriousness and professionalism. Simultaneously with this review we sent an email to your offices, where you will find all the references of the case, in the name of my partner to whom the invoice was made out.

Fast delivery. Installation not in accordance with ungrounded. In the estimate I had proposed to make the preparation of the plant but the seller had told me 'we do all of us'. Obviously I did upgrade the electrical connection in accordance with a hard way after installation Climanet.

great company, you can see the experience of 24 years, they installed a daikin daikin brand radiant floor heating system in my offices connected to a new generation bosch condensing boiler, they also installed a panel solar thermal 200 liters for hot water and a 6 kw photovoltaic system on my roof in order to have significant energy savings. from the technical director stefano santini a very professional specialized energy manager up to the installer technician from Emilia up to the secretaries catia and marianna who followed me step by step. Company of 10 and praise to be recommended.

Competent, professional and helpful. They quickly resolve the inconveniences that may arise. Satisfied!

I am very satisfied with the purchase made at climanet in connection with the installation of a Bosch boiler. the work was performed with precision and technicians were polite and professional. I advise everyone to make use of the professionalism of this company

we built an independent heating system a few days ago, I have to thank the climanet for the competence and professionalism of both the sales and the technical part, a precise and well done job.

During an installation of a condensing boiler, the inspection was done with a trained person (who, however, apparently does not communicate with the technicians as the estimate was incomplete) while the installation was carried out by unqualified but above all rude and uncivilized (I found their cigarettes extinguished in the vases of the balcony, to say one ...)

SMALL UPDATE 11/06/2019
YOU ARE A COMPLAINT! after having tried several times to turn on the heating, we contacted you and as usual you washed your hands because you are responsible for the technical service! Fortunately, you don't mind the assistance! THE TECHNICIAN OF THE OTHER COMPANY HAS OPENED AND HAS FOUND THE DISCONNECTED AND CLOSED WIRES WITH THE INAPPROPRIATE MANUFACTURE OF THE WIRES THAT COMMUNICATED WITH THE BOILER! AND THEREFORE THE NEW BOILER BROKEN BY THOSE WHO HAVE MOUNTED IT BECAUSE IT HAD THE LINKED WRONG WIRES LEFT TO THE SECURITY?
THEREFORE IN ADDITION TO REPLACING THE NEW BOILER, EVER USED, BUT ADJUSTED, EVEN THE MONEY TAKEN THIS!

Bad! After having mounted (absolutely not the fault of the installer, that was flawless) the non-functioning boiler left me 2 days with a 5 year old girl without hot water, cleaning her conscience that it was not their competence but the technician! !!

GIVEN THAT THERE IS NO WAY OF ANSWERING
I still think that your service is bad! the technician vs tomorrow at 15:00 cannot come. guess riddle? I have 2 options going to work that I smell and take a cold shower tomorrow morning! My daughter will shower at her grandmother's where I can't do!
So SATURDAY SUNDAY MONDAY AND TUESDAY WITHOUT HOT WATER there is also a 5 year old girl in the house! CONGRATULATIONS, IT WILL BE MY CARE TO MAKE YOU A GREAT ADVERTISING

SMALL UPDATE 11/06/2019

Although the materials installed are of a good standard, I hope you will never have to intervene with the assistance of CLIMANET (in-store staff dedicated to servicing) for any malfunctions. You will find yourself bounced to the right and left by rude staff who are relieved of any responsibility by claiming that they know nothing about it, giving you reason, taking you around one after another. In my case I only have to change a wall control, they have been telling me for 5 months: "you're right, but those who give us assistance are a bit disorganized" !!!! WE ARE KITTING !!!! CLIMANET SOLD ME / INSTALLED THE MATERIALS and after 5 months I consider them responsible twice, once for the lack of service and the other because they make use of an assistance that they themselves denigrate. NEVER AGAIN' !!!!!!

CONSIDERING THAT YOU CANNOT RESPOND TO YOUR ANSWER, SO LESS MAKE A NEW REVIEW, I REPLY TO YOU BY CHANGING MY FIRST REVIEW.

Your "promptly" identifies a wait of about 3 and a half months, calculating that my 1st report took place in May and the technician came to us only on 29 August. I state that to get the technician I had to contact you about 5 times, otherwise I was still waiting !!!! Ask your collaborators with what patience I have been waiting for all these months. On denigrating, several times, I was told, again by his collaborators, that the delay was caused by the disorganization of the company that provides assistance and that even with many other clients, what happened to me happened. As already mentioned on the phone, in response to the call received after putting the review (attempt to withdraw my review), I urge you to carefully consider the negative reports you have, and make changes to assist management.
I WOULD NOT LIKE TO PASS OR FOR MELEDUCATED OR FOR IDIOT, so please do not write lies about what happened. I am willing to confront you on everything, as I always said in my last phone call.
MAYBE IT IS THE CASE NOT TO HIDE THE POWDER UNDER ANY OLD CARPET !!!!

I recently bought and had an air conditioning system installed in my house in Prati.
Great service, clean, precise, punctual, attentive to the walls just painted, and the machines are perfect. I will definitely do the annual maintenance by Loro next year. thanks a lot

Stay away from the Climanet, I had three Junkers condensing boilers installed, not installed by them but they contract the work outside technicians with dubious skills. We had to tighten the fittings because they lost water. At the time of the contract they talk about quality martial arts and when they are brought and mounted with poor quality materials. They also brought previous model boilers to the ordered one by taking advantage of a distraction, I managed to get them replaced by threats of legal action. We don't really talk about it for assistance, bad! After getting the money you can't get them to come for problems even after 6 months. The test is carried out in turn by another company and the blue sticker they talk about in the contract did not give it to me.

I bought a bosh condensing boiler 3 years ago installed to perfection with punctuality and professionalism. Yesterday I was installed a Toshiba air conditioner, after inspection, all perfect work performed with professionalism, cleanliness, and seriousness. Congratulations to Cristian it seems to me so you call the installer technician. In addition to leaving everything clean and tidy, they also carried out small finishes that others normally do not. Thank you

Very renowned and professional company in the field of air conditioning. Personally I have used a very efficient service with time and a workmanlike manner. The prices applied are honest. There are different promo brands of the treated brands but in the end I chose between the two best models, also thanks to the advice at the point of sale.

after years that I intended to install an ventilation system in my apartment I decided to buy it and install it from them. Competitive pricing and courtesy and professionalism of all departments.

after you have changed my appointment three times in the space of three weeks to claim a fourth app. I decided to change supplier.
I have not commented in the previous note because I do not know how you work, but in addition to the skills it takes a minimum of seriousness towards an attractive customer

bought Vaillant eco pure vm 246 boiler + chronothermostat + 6 thermostatic valves 2000 installation in 4 hours with various problems the technicians do not start the boiler badly mount the condensation tube leave the gloves because they "ran away" I had to call VAILLANT and call come "paying" the technician who solved the ignition problem because they had made the anti-limescale filter go into the boiler by clogging it "TO AVOID" I also enclose photos (PS they didn't even draw the hole in the chimney as agreed) if you want to have of professionals call the COMPANY that gives you the boiler !!!

Serious company starting from the commercial to finish with the owner Mr. Di Franco, who does not scruple to pick up the phone and take the situation in hand when there are problems with customers instead of leaving the secretary or the classic "staff" to do by filter or the usual Italian-style barrel discharge, taking personal responsibility (not as many bullying companies do when they make mistakes, advancing lawyers or friends of enemies as is often used in Italy)
These are the companies and entrepreneurs that this country needs, other than the clowns that circulate! sincere congratulations to Climanet!

a piece is missing after a few days of installing it. They force me to pay 65% off and more with installation and technical in addition. alluncinante

REALIZATION OF THE HEATING SYSTEM, IT HAPPENED IN THE NEW VILLA.
WORK PERFORMED BY THE INSTALLERS.
CONDENSING BOILER OF THE JUNKERS BOSCH 24 KW.

I confirm the excellent opinion of this company. I needed a small warranty intervention and they intervened promptly, always showing professionalism and courtesy. Thanks
I recently changed the boiler with Climanet. Extremely positive experience, due to the competence and courtesy shown by all the interlocutors: from the Sales Director, to the staff in charge of contacts with customers, up to the technicians who intervene at home. Thanks.

To avoid. Mounted two Hitachi air conditioners (12,000 and 9,000 btus) in 2013. The 9,000 has never worked properly due to a leak. In the month of August, given the great heat, telephone at no. green to ask for assistance: they told me that they would call me back for the appointment .... I'm still waiting.

We bought a boiler that immediately after installation went out and never started again, the Climanet technician came 2 days later and confirmed that it was broken, the Bosch technician came back 4 days later and reconfirmed the pump failure and data sheet after 5 days, Climanet replied that they would not have replaced the boiler and that it would take more days to replace the broken parts with spare parts ... Meanwhile we find ourselves without hot water and without heating in January.

Showroom climate and boilers, the girls at the reception are really professional.

Incompetence and discourtesy. Trial mounted less than a year and already called 4 times. The last turned the failure to another Daikin center. Not to believe how they still work. I strongly advise against it and if any manager has the decency to contact me I would be grateful. I already know they won't call. Never had such a bad experience. Money thrown away. Last update at 20:00 again with the system freezing, one month after the intervention, with a series of errors that I am not here to write. I don't know what to do now. Cursed that day I took them. Now let's see what else to do.

perfect, very satisfied with the installation team.
very nice educated and professional. Rated 5 stars

The contract (and the payment made) included black on white transport and testing of the air conditioners, which instead were left on the ground floor without testing being carried out. Despite numerous reminders via email and then phone, we were never even contacted. Finally, a document was sent to us to sign where we should have declared that we were aware that the testing must be done by personnel / certificate and that we took responsibility for this fulfillment, aware of the consequences (as well!). We absolutely do not recommend the company for the lack of professionalism.

They managed dimensioning and installation with professionalism and accuracy! Excellent service

They installed the boiler at 5 in the afternoon they understood what my problems were and they intervened immediately I was left without water, in a day since I made the inspection they installed the boiler. Well done from the seller to the installer to the secretaries who followed me step by step. COMPANY TO RECOMMEND

excellent service offered, excellent the boiler that I bought through the advice of their consultant. The test was carried out 15 days after installation. I will certainly recommend them to my parents who will have to replace them.

Professional and punctual, I have always had immediate feedback and the feeling of being in good hands, from the contract to the end of the work.
Well done

Bad experience, assistance that always sends you appointments that never come. Assembly errors solved after several phone calls, assembly carried out quickly and quickly, as soon as the assembly was finished the filter was leaking because it had already failed and was always replaced after several calls, also I am still waiting for the test and the sticker that still is not they performed, the testing was included in the price and in the contract! Every time I phone, they tell me to call back immediately, but they don't call back on time and I'm still without a badge and without testing ... absurd ... I strongly advise against

Vettonia. They installed a new boiler causing a loss of water and consequent damage at home. Unclear and not honest (they disappeared where I caused the damage.) Bad assistance, owner is denied on the phone ... a real nightmare. Never again from these rascals!

Thanks Climanet, professional, kind and helpful. Also the super affordable price. The lowest price I have found and the work done perfectly. Well done.

Excellent service both for courtesy and for professionalism.

A bad experience, they make themselves beautiful with the 10-year warranty history but they don't tell you that this is conditioned by the fact that every year you have to contact them for annual maintenance at a cost of 50.00. The warranty practically costs me 500 (50x10). Not only that, for every intervention, however, they always ask you for the famous 50 . At this point less deceptive advertising.

Absolutely to be avoided .. I have mounted a 24 kw boiler instead of a 30 and after several phone calls over a period of more than a month still do not solve the problem .. every time they say they have to hear the general manager .. . Considering that I have paid more than I should insist on making me listen.

Above all kindness and professionalism then we discussed the price, quality and offer. I had a great time and proceeded with the installation. I recommend it to everyone to avoid unpleasant surprises.

Our judgment is very bad.
My daughter was fitted with an air conditioner that immediately showed signs of malfunctioning two months to have a technician "between incorrect e-mails and badly transcribed phone numbers" we had to do personal research to contact the technician ... And if all goes well maybe in October we will be able to replace the car. But, to do the job they demanded and the entire amount was paid in advance.

There is no limit to shame.
After six months of protests and phone calls we get an imaginary proposal for the replacement of the machine.
We are offered the replacement with a "brand gesu" air conditioner which costs a quarter of the amount spent, that is 350 euros (available on any site) against the 1450 thrown in the toilet without however feeling the moral obligation to propose a penny of discount but to this indecent proposal must be added the request of 300 euros for the closure of a 20 cm hole by a SWISS mason ...
We are disgusted with the treatment we have had up to the point that we have decided to wish these people that with the 1450 euros we have to buy all the medicines.

P.S.
We respond to your request to contact your offices we did the above is the result ,,,
SHAME

REPORTED BELOW FOR THE RIGHT INFORMATION OF POSSIBLE FUTURE USERS, THE MESSAGE FORWARDED TO CLIMANET TO COMMUNICATE MY TOTAL DISCONTINUATION ABOUT THEIR OPERATIONS.
"Hello, unfortunately I have not found the option to post my review on your page but not bad because I will post it on another site and on my personal page so that none of my friends will encounter an experience similar to mine. My boiler broke down on 29 September. I did a quick search on the web and decided to rely on your company that I remembered to be reliable. I decided to take advantage of the tax credit provided for by current legislation. The next day 30 is your technician came who viewed the site compiled the estimate, reported that for the credit transfer the practice would be defined "even" after 20/25 days and left me the sheets to fill in and then return them via email (and here we would already have to be discussed: why not let me fill them in and take them directly with you?). After a few days (it seems to me October 5), failing to get an email response from your technician on the correct in filling in the aforementioned forms, I called you directly. Surprise! The repeated technician had only partially sent the documentation so you took it upon yourself to contact him about it. After a while I was reminded and comforted that the file was complete and therefore the process would start. On October 15th I received this message on my e-mail "To enter your practice relating to the discount on the invoice, please indicate your login or spid credentials to enter your tax drawer." Up to that moment I hadn't bothered to activate the spid and then (since I knew little about it) I activated urgently thinking that the spid was composed of a "personal" part and one that can be supplied on request. Only after activating it did I verify that it is a totally private data. I called you and candidly you told me that it was an "error" due to the lack of "data update". Say it right away, right? On October 29th you called me to ask for a copy of the letter that the Bank through for the financing should have sent me, without a copy of the same it would not have been possible to complete the file .. Honestly I did not understand and I was angry about this new hitch then your employee probably disturbed by my annoyance, she took on a resentful tone of voice. The next day, by a miracle, the elusive letter arrived and I sent it to you via email. An aside: if you had communicated this new problem to me earlier, I would have directly activated with the credit institution to demand (given the postal delay) a copy of the letter on my personal mail and maybe we would have saved several days. In the meantime, I started paying for something I still don't see. Yesterday 5 November I called your offices again and was told that the situation will be defined shortly. Soon when? "

Except the seller Bruno, everything else was a disaster especially the installers two people without skills and politeness even with often lowered masks, but specifically they first mounted the boiler but they did not have the thermostat mounted by mistake to a customer who did not had bought, then they didn't have thermostatic valves, but if this was the problem, during the installation they managed to break a pipe near the boiler probably on a bend by loosening the pipe, moral of the story that now I find myself leaking in the wall and yet having solicited several times with phone calls and emails they disappeared without news, now I find myself this loss I do not know how much it will cost me to have it repaired since it will be necessary to break the wall.
I do not recommend everyone to contact this company, I hope I was useful.

bad experience!
the quality level of the supplies is very low, also because they use subcontractors who work hastily and badly: air conditioners mounted and delivered with the pipes closed and not working, heating systems remodeled several times and never completed with the pipes without the insulating layer provided for law.
Also administratively the level is very low: sums received more and not returned.

Avoid them absolutely. We wanted to switch to a gas water heater to put on the balcony, the representative came, an elderly gentleman who, seeing us inexperienced and in emergency hot water, with chatter as a seller and smile assured us that Junkers is the brand for us, omitting that, however, when the water breaks a Junkers internal part, the part change costs a little less than the whole water heater. In practice it is like buying a mercedes, that as long as it works, everything is ok but at the first problem a lot of money starts to fix it. With the water full of limestone from Rome obviously after two years the piece got clogged and it costs 400/500 euros to reciprocate it.
Also in words, making the smiling friend had promised me that the pipes would go inside the walls, then they would open 4 tiles for the attack, and this was included in the work, but when the boys came to assemble everything they knew nothing and they wanted to put them outside. I called the representative, who after collecting the money was no longer as friendly as before, of course, and said "No no no! There is no brickwork written in the contract! Absolutely not! If you want, pay it separately "when, on the other hand, he had assured me that it was included in the price ... my mistake not having made sure that I had put this promise on the contract, certainly, but also his dishonesty that pretended he had never said it. Now it is better for me to change the water heater and get something that if the piece breaks costs 150 euros and not 3 times more. Dishonest representative who took advantage of the fact that we didn't understand each other and had an urgent need for hot water. Not to mention the work done by the two who sent us! They used poor and poorly assembled material, and in practice the pipes that go from the balcony to the bathroom, it turned out to be crushed inside the wall and this, combined with the fact that they made him do three thousand curves, decreased the pressure that reaches the taps . Result: since they installed it, a very faint fillet of hot water has always come out, which over time due to the limestone inside the Junkers was not even hotter but at the most lukewarm. In short, a job done badly and paid dearly. NEVER AGAIN WITH THEM.

there is too much discrepancy in people's opinions, the reader does not understand if the quality of the services offered is positive or negative.

Bought various devices convinced by the offer 10-year warranty.
At the first phone break to the assistance and serficamente answer me that the guarantee is on the assembly! I protest and to my complaints they send me a technician who for 50 dusts me all the conditioner and tells me that a piece of Samsung is needed and I will be contacted for the repair.
More than a month has passed and nobody has been heard.
really a misleading advertisement and a fraudulent service.

Apart from the Sales Director who is very good, the rest of the people I have dealt with are not up to par, depressing the good work done by the Director.
Poor skills of those who carried out the inspection before installation, poor skills of the installers, poor after-sales assistance skills, poor sensitivity of the back office assistance towards the customer who has created a problem: they put their logistical needs before resolution of the problem they have created for the customer.

excellent judgment. Air conditioners installed 2 days after signing the contract. clean and accurate work, thank the consultant and technical support / installative. Very kind and efficient, I will certainly recommend you.

I have to say very well, professionalism, punctuality and installation carried out perfectly, I am really satisfied.

Fantastic! I bought a boiler on offer, they followed me from start to finish and I could ask for all the information I needed. furthermore, the price of the offer included everything: transport, installation and scrapping of the old boiler. Real professionals!

Precise and coincided ...... new boiler installed and it is as I expected. Clean in the installation and the new Bosch, a guarantee.
Satisfied with the choice.

Bad, called on the phone due to a noisy internal machine due to a manufacturing defect. Since the 1-month warranty has expired, even if it says 10 years of warranty, they want 50 just to come home to see the problem. Moreover, they mounted me a 9000 btu Daikin machine (similiar siesta) which is too powerful for my room and therefore as I turn it on it freezes all after a few minutes. Bad choice to rely on them, I thought that I would not have problems for years and instead !!!

High prices, low propensity to advise the customer, try to sell the models they already have available without taking into account the customer's needs.

My wife, hairdresser, bought from them an ecological, expensive heat pump of the Ariston .... But, in the installation of the same, despite having requested several times, they did not put neither the limescale filter (as they said that there was no need in this machine, nor the safety valve). When the inspection of the Ariston arrived, they pointed out both, but above all the lack of the safety valve which invalidated the warranty. At that point we mentioned this to Climanet, but they didn't want to know (saying that it wasn't up to them during the installation phase), so, consequently, my wife had to pay separately to Ariston, what Climanet should have installed during installation. Tell me, if after paying 2,000 euros, a customer should deserve this after-sales assistance. We, for the experience we had, do not recommend it, not so much for the prices they offer (good), but for after-sales assistance .... Once the product has been sold, they abandon you to yourself.

I was contacted to do the commercial at the Milan office in May and contacted again in July for yet another interview. Made visits to customers together with the manager with a rental car. The last day with my car ... I don't know why. With the manager, I stayed with the agreement to go for a course in Rome by the end of July. Then they call me back to say that at the end of July they were closing and we were feeling for the last week of August, then I come to know that they are opening again in early September ... then I phoned to say, but what game are we playing? The manager blocks me on the phone.
What to say. Go Milan. It does not appear

Excellent value for money. Reliability and timeliness of the service offered. Advice