REPORTED BELOW FOR THE RIGHT INFORMATION OF POSSIB...

REPORTED BELOW FOR THE RIGHT INFORMATION OF POSSIBLE FUTURE USERS, THE MESSAGE FORWARDED TO CLIMANET TO COMMUNICATE MY TOTAL DISCONTINUATION ABOUT THEIR OPERATIONS.
"Hello, unfortunately I have not found the option to post my review on your page but not bad because I will post it on another site and on my personal page so that none of my friends will encounter an experience similar to mine. My boiler broke down on 29 September. I did a quick search on the web and decided to rely on your company that I remembered to be reliable. I decided to take advantage of the tax credit provided for by current legislation. The next day 30 is your technician came who viewed the site compiled the estimate, reported that for the credit transfer the practice would be defined "even" after 20/25 days and left me the sheets to fill in and then return them via email (and here we would already have to be discussed: why not let me fill them in and take them directly with you?). After a few days (it seems to me October 5), failing to get an email response from your technician on the correct in filling in the aforementioned forms, I called you directly. Surprise! The repeated technician had only partially sent the documentation so you took it upon yourself to contact him about it. After a while I was reminded and comforted that the file was complete and therefore the process would start. On October 15th I received this message on my e-mail "To enter your practice relating to the discount on the invoice, please indicate your login or spid credentials to enter your tax drawer." Up to that moment I hadn't bothered to activate the spid and then (since I knew little about it) I activated urgently thinking that the spid was composed of a "personal" part and one that can be supplied on request. Only after activating it did I verify that it is a totally private data. I called you and candidly you told me that it was an "error" due to the lack of "data update". Say it right away, right? On October 29th you called me to ask for a copy of the letter that the Bank through for the financing should have sent me, without a copy of the same it would not have been possible to complete the file .. Honestly I did not understand and I was angry about this new hitch then your employee probably disturbed by my annoyance, she took on a resentful tone of voice. The next day, by a miracle, the elusive letter arrived and I sent it to you via email. An aside: if you had communicated this new problem to me earlier, I would have directly activated with the credit institution to demand (given the postal delay) a copy of the letter on my personal mail and maybe we would have saved several days. In the meantime, I started paying for something I still don't see. Yesterday 5 November I called your offices again and was told that the situation will be defined shortly. Soon when? "