Experience at Young Subaru has been absolutely phenomenal Quin, Devin, and the whole management team has been incredible on doing there best to help me! They are very personable and care about there customers! Thank you so much to the Young Subaru team!!
Bronson is the man to see! Great attitude and awesome work ethic. Trust him with your next Subaru purchase!
Flexible appointments and good customer service for a basic visit. In and out fairly quickly but I don't think they had thoroughly checked my main concern.
Fantastic experience at Young Subaru. Kindred Patti was personable and extremely knowledgeable. Wouldn't hesitate to recommend him to a friend or family member. Will definitely look him up when we make another vehicle purchase.
I was hoping to give a positive review, (that would mean they were able to fix my subi but...) I brought my 99 wagon in( I bought the car from Best Buy, horrible dealership BTW) with intermittent to extreme acceleration issues (beyond a simple tune up) the adviser I talked to (I'm keeping his identity private) said my car had been in their shop for the same problem in 2013 and they weren't able to fix it, however the adviser felt very confident that with new technology they should be able to diagnose and fix the problem so with a glimpse of hope I decided to have a subi pro take another go at it..... After 3 times in the shop and several recommendations from the technician and adviser my car ran exactly the same. These repairs and recommendations cost me around $700+
I'm a humble, hard working guy and that's a lot of money, the last recommendation I was given is that they felt they needed to tear down the motor to diagnose and fix the problem, I'm still stuck with an almost undriveable car and a light wallet, I'm hoping you folks can help, thanks....
Bought my first brand new car from Tanner at Young s... very knowledgeable about the products at hand and not pushy at all, definitely a great experience overall ... check out my IG: j_oh_y84
Accolades to: Chris Sylvester in the Service Write - Up section of the dealership. Chris was professional in every respect. His knowledge of service requirements and his sincere manner in providing me with needed service options was outstanding. Many of my service requirements were covered on warranty and Chris made sure that I received those necessary repairs and upgrades.
I was positively impressed. I would not hesitate to recommend Young's Subaru service department.
Colonel Corless Mitchell U.S. Army (Ret)
River was so helpful with our experience! He took his time and made sure our needs were met. I would recommend him and young Subaru to everyone!
High pressure sales 'people' from the start. Used car stock were dirty and covered in rain spots even though it hadn't rained in a while. The sales guy appraising my car nearly wrecked it. Avoid at all costs.
Thanks to Parker Lambert who makes my visits at young Subaru great with awesomeness customer service.
I went to Young Subaru Used Cars in Riverdale to look into buying a small SUV. Was greeted by Tyler and was his first buyer since starting there. I was impressed by his knowledge in selling cars. He was very professional even with his direct supervisor training him. I bought a used car unfortunately it wasn t a Subaru but a Honda HRV. I love the car!!! Thanks Tyler!
Great store! Great cars! Angelo in paticular gave amazing service, was an incredible help!
We were in a jam, having just totaled a vehicle but needing a new one before the end of the year. We had a marathon car-shopping weekend and this place was by far the most pleasant for us to visit. Kolby helped us all three times we came in and I'm pretty sure he knows everything there is to know about Subarus. He was able to compare and contrast the Ascent we were looking at with everything else on the market. Head to Young Subaru and ask for Kolby! You won't be disappointed.
When they say one week for your car to be ready, expect a month or two. No communication regarding the status of the car was available and no straight answers. Still no sign of the car or an accurate estimation of when it will be ready. Is it that hard to clean up a car? Looking into a refund of our down payment.
I got my Subaru serviced yesterday at Young Subaru and let me tell you what I got. For $24.95 I got oil changed with a factory filter, they did a complete inspection, and showed me a safety problem that put my family at risk. Dexter the technician showed my that my right ball joint was loose and how it wore out my tire very quickly. SO..I could have stopped there and walked away for less than $30. But I was blown away when Nathan my advisor showed me the estimate to fix it. He pulled up a labor guide, charged me exactly the amount of time posted and I received a factory part. I know that any other shop would have charged me the same price and I would have had a aftermarket part from China installed. So I did it. Also, I knew I needed tires and had an appointment already with Discount tire. Nathan showed me a premium tire that was $25 each tire more than the Discount tire. It had twice the millage warrantee and approved by Subaru as an OEM replacement tire. He explained to me that the tred design will save me fuel costs and the tred compound is better for an all wheel drive vehicle. Also with it having a higher millage warrantee means it wears out slower and will give me more traction in the winter for several years longer than a cheaper tire. Better yet I get them rotated and balanced for free every 6,000. At $24.95 for an oil change and free rotation and balance...good luck beating that. I had a Master Technician doing my oil change, not a rookie. Did I mention that they have a road force balance machine? Ok so I'm car savvy...these balance machines actually extend the life of your tires and give you an amazing ride. It has a computer screen and a big roller that simulates tire contact on the road and then balances it
I would have been happy if that was all they did for me. Dexter checked my alignment for FREE! I watched him put it on their amazing alignment rack and saw for myself that my Subaru was all messed up. This machine it the latest Hunter alignment rack with lazars and strobes. I heard the machine talk to the mechanic...? I had no ides that there were so many adjustments. To see him adjusting my front struts to make it right blew me away. I have seen alignments done before. Not like this. Most guys are on the machine 10 minuets. He spent an hour working to get it just right.
So why do people complain that dealerships are so expensive? They did their job. My kid ran around and ransacked the place for 5 hours while I got my work done. I could have walked across the street and gone to the mall or taken one of their courtesy bikes for a ride. But I enjoyed the people and other customers that were there. Its hard for any business to get it right every time, but they gave me a lot for my money and I'm a customer for life. Thank you Young Subaru! I plan to address my head gasket leaks next and already have an estimate for repair so I can start saving!!! You guys Rock!!
We worked with Gary & Jonah and would highly recommend coming here! Friendly and very informative
I went in to trade in my car and I'm so thankful Angelo was working!! I was so indecisive of what I wanted and I'm glad he had the patience to work with me! He helped me out pick out my dream car!
Angelo is by far one of the very best!!!
stephen has the best customer service went above and beyond to help
Brandon Kruger was great to work with. He answered all my questions, very knowledgeable, didn't rush me and helped me find the right car for my budget.
I like the hard work from the whole company... Hiram donley
Kat was so awesome at helping me find what I needed. I got the car that I wanted at such a good deal. I really enjoyed the guidance and luxurious feel of then handling everything so smoothly. She gave me lots of information and found me any information I needed to know to get the perfect car for me. Ask for Kat if you want to be treated like royalty for a day.
I had the pleasure of working with a salesman by the name of Torin Boyd. He was very friendly, professional and knowledgeable. He took the time to explain features and warranties. Everyone here at Young Subaru went above and beyond to get me into the vehicle I wanted at a price that I can afford, despite me having less than perfect credit! They were genuinely helpful and I feel confident in my choice to do business with them. I will definitely recommend Young Subaru to my family and friends in the future!
Terrible Dealership!! I drove almost 2 hrs to see them only for them not to hold up to there end of the deal. As soon as I got on the freeway I called them to talk about specifics. I asked if I was going to waste my time to drive 2 hrs for a very specific vehicle I was looking for. I spoke with Heston and told him what I was looking for and what I had as a trade in. I had been pre approved to make the transaction easier. As soon as I got there Heston passed me off to some new kid and I didnt speak or see him again! So then I had to re negotiate the deal with him. After the whole "let me talk with my manager" crap the floor manager said sorry we cant make this work. Well tell that before I drive 2 hrs. I told you everything a head of time. No they just wanted me in the door so they could make a deal! So I let and will never ever do business with them!
Walking out of here with a brand new car thanks to Alex Weeks! Great service!
Lance has been amazing! He has been so patient with us while we decided which vehicle was best for us. We have now purchased 4 vehicles from them and had great experience each time.
Quick and easy diagnosis of the problem, shame my insurance would not let them fix it though
Came here for some servicing on my Corvette and Luke Smith handled it fantastic, Will only come back if he works on my car. Thanks again.
Had some reoccurring issues with my car, and even though that part was frustrating I knew I was going to be taken care of when I brought my car in. Parker Lambert was the one to take care of me. He was polite, knowledgeable, kept me informed about the issues and projected timeline. Having work done in your car - not so enjoyable, but working with Parker - enjoyable. Thank you!
I had such a great experience here! The sales people were super friendly and helpful throughout the whole process! Will be back for every car I buy!
Not to be biased, but I really do enjoy working with the Young family dealerships. They are always an honest, refreshing change of pace from the traditional dealerships. My latest experience of great service was with Jeff at Young Subaru. I have been looking with my partner for a new vehicle and was contacted by Jeff. He has been extremely helpful, personable, and really does want to help us get a vehicle that is a perfect fit. We are actually meeting with him this coming Saturday and hopefully driving away in a new vehicle! He has been a shining star of what the Young family stands for.
They hooked it up. Got a great car. At a great price. They gave me a good price on my trade in too. Bradlee in finance also hooked up the financing.
I live in Idaho going to this dealer was worth the drive, even if it's in another state. They got me in and out quickly. Definitely knew what they we're doing. Very polite, and respectful. Reviewed with me what had been looked over. Will continue to go back when ever I need services done to my car.
When I went to Young Subaru I got helped out by River Peterson. I've always hated purchasing vehicles, but River definitely made my time ALOT easier. Helping me find something suitable, and affordable to my likings. Thanks River!
Ask for Caleb. He is phenomenal he goes above and beyond for his customers. We bought a vehicle a while back from him and the next time we needed a car we knew Caleb could help us. We have only had positive experiences at Young Subaru.
I had excellent service skyler long helped me with all questions I had
Angelo was great to work with and super patient with my indecisiveness. He wasn't pushy. He was very personable and professional.
Our Sales person, Angelo, was fantastic!!! If you go, definitely ask for him. The whole experience beginning to end was great. Quick streamlined process, we weren t there all day and Angelo didn t pressure us at all.
This dealership is excellent to work with. I worked with Tony and he helped me find a vehicle in my price range and low mileage. The service here is friendly, patient, and willing at answer all my questions and concerns. I went to many different dealships before I came here and I'm recommending this dealership because they made me first.
Awful. Just awful. Wife gave them a specific vehicle and price range and the car was nasty. Way too many problems for that price. Then, they asked what vehicle I was looking for and brought it out and it was 20,000 ABOVE our price range. LIKE wth guys....? Then they tried their hardest to get me to buy the one I told them was out of our price range. So I finally just walked out.
Nathan is always pleasant to work with. I have always been pleased with the quality & care both myself & my car recieve. Each concern I have is always answered with patience & information that is helpful & keeps me coming back.
Lance McNamara was amazing to work with very understanding and very knowledgeable on his products!! Was a great overall experience and I will recommend them to all my friends and family!! Young Subaru is by far the best dealership around. I love my Ascent!!
Mom bought a 2019 Subaru there and seems happy with it
Cameron Christensen was helpful and patient even though we weren't the easiest of customers. We've LOVED all of our Subarus and Young Subaru has been the best dealer we've ever dealt with.
First of all Subaru is a great car. Maybe that's why Young Subaru feels like they can provide sub-par service. I would go to ANY other Subaru dealership if I were going to buy another Subaru. I bought a used Cross Trek 2 years ago and the easiest part was dealing with the sales person. When it came to financing they assured me they inquire with several financial institutions to get me the best interest rate and terms. So they find me financing and I'm out the door. The following day I contact my Credit union, Weber State, and they offer me an interest rate nearly 2 points lower. My credit union explains to me that the dealership usually funnels loans to institutions that provide them with kick backs and that is most likely why they didn't offer Weber State Credit Union. I tell Subaru that I have a better offer from my credit union and they are absolutely astounded, as if I'm lying. Over the next two years, when I go in for oil changes on my vehicle I would wait around and browse other vehicles. I really wanted to upgrade bigger. I wanted an Outback. I was fortunate that I didn't need a vehicle because I really liked mine so I wasn't easily swayed by their aggressive sales tactics. On two separate occasions I test drove Outbacks that I liked. And on both occasions I spent two hours haggling over the sales price. The first time they refused to pay off my Cross Trek. I decided not to accept their terms and I left with my Cross Trek. The next day I received phone calls telling me they would accept my offer and pay of my vehicle. Too late. I found it disingenuous to pressure me then agree after the fact. I think they should offer their best and if it is not agreeable fine. But this type of salesmanship makes the consumer feel like their being taken advantage. The second time same scenario. I find an Outback and we start talking price. Great news, they'll pay off my Cross Trek. We were about $2K apart on the sales price and I asked them to consider meeting me in the middle and drop the price $1K. That was absolutely not possible. OK, I respect their decision and leave again in my Cross Trek. Within and hour they call me and tell me they decided to the meet my request. Again, too late. This is obviously a game to them. About nine months later, same scenario. Only this time I tell the salesman right away, I've had two unpleasant experiences while looking for an Outback. I tell him, I'm not here to waste anyone's time. He should be prepared to give me a fair offer and I will offer what I think is fair. We aren't going to negotiate all day and I'm not coming back when he calls me to tell me they've changed their mind. The salesman assures me that will not be the case. I told him if we don't agree, no hard feelings and we go our separate ways. I know they need to make a profit and he knows I need to feel like I made a good deal. We find an Outback I'm interested in purchasing. It's $24.5K and I tell the salesman, "I'll offer $24K out the door. Tell your manager this is the offer and I'm not going to haggle for two hours so make his best offer." He disappears for about 30 minutes then comes back. He asks me how much am I going to put down and what monthly payments I'm looking for. I ask him what that matters because I'm going to finance it through my own credit union. Then the "floor manager" steps in and tells me that they need to know how much money I'm going to put down because it helps them negotiate. I explained to him that I'm offering $24K and I'm financing it myself so money down and monthly payments are not part of the equation. He asks me that if they can find financing lower than my credit union would I agree to it. I said, "Sure I would like a lower interest rate but last time then assured me I was getting the lowest and I found lower. He tells me that they get kickbacks from institutions they funnel customers too and if it's the same rate and they get a little something on the side everyone is happy. So I agree.
I must say I wasn t planning on buying a new car but it was time. Kelly was great . He took us on the drive to make sure we understood all the cool features the Forester has. He seam to be there no matter if I were to choose new or used. Young Subaru in Ogden has always had the best service . 4 car we have bought from them. Thanks Kelly !!
Great service department ask for Preston h is amazing!!!
Lance was great!!! Buying a car is a new experience for me and he helped walk me through it. Super excited about my new car!!
I used the service department for repairs on my Forester. The staff were polite and thorough. They provided a loaner car when lack of parts meant the service took several days to complete. Made an unfortunate situation workable.
Wonderful dealership. I've spent days in Lexus and Mercedes dealership's recently and dealing with Parker and the team at Young Subaru was a relief.
Bought an Outback today from River Peterson. Excellent salesman! Polite, patient, and answered all of my questions. Always good service from every department. Highly recommend Young Subaru and River!!
We recently purchased a new car. Lance McNamara was our Sales Agent. Working with Lance has been the best experience I have ever had when purchasing a car. He respected our space when we asked for space and he answered our questions when we had questions.
I would highly recommend Young Subaru to my friends and family. In addition I would direct them to work with Lance.
We called multiple dealerships asked what price cuts we could get when making our entire purchase via cash purchase. They used their words to manipulate us into thinking they would do us the honor of throwing on a shield bra and including oil changes at ANY subaru dealers. Come to find out around 6 months later from a Brand new forester purchase, we're required to drive all the way from Millcreek to Ogden to get a simple oil change(~$50-$100 benefit). We asked over half a dozen times that the distance was a concern & we want to ensure we can make those benefits more convenient for our mother. They've reconfirmed how much we distrust & will NEVER buy NEW from dealerships--regardless if you're paying the total cash (via check) PLUS, the bra shield was for cars on the lot ONLY. So we came out with NO BENEFIT at all whatsoever. We're going to call to complain about getting the oil changes at a closer location as we have no other reason to drive to Ogden as Utah county would be more reasonable than BFE
Alex James Jensen. Absolute great salesman. Most of importantly he's their for people and understands their needs and concerns. Kindest salesman and also the most professional salesman you'll ever meet. Hope you run into him.
I purchased my first Subaru in 2017. My first salesman seemed more interested in making the deal than helping me. However, when I went back Nathan Walker stepped in to help and it was a game changer. He answered all my questions and explained everything in detail. He helped me in deciding which vehicle I wanted and worked hard to follow up and insure everything ran smoothly. When I went back in to have it serviced I was pleasantly surprised to run into him, and feel like I can still ask him anything and get an honest answer. This has made my whole outlook change about the horror stories of car salesmen! I will be coming back to this dealership because of his honesty and follow through.
Young Subaru is great. This is my second car that I have purchased from them. Jonah totally hooked me up with a great deal and got me what I needed. I would recommend them for all your purchasing needs.
We stopped in to get service on our 2018 Outback. Ran into Lance and now we are buying our 2nd new Outback this time a 2020. Lance is a pleasure to work with, everyone needs a Lance for their buying experience!
Alex Diaz was fast, kind, straight forward and a ton of fun to talk to. If you need someone who will put forth the effort to get you a in a vehicle in a timely manner, hit up Alex Diaz.
Howard and Brennan are the best! Very fast friendly service!
I can not say enough good things about my experience at Young Subaru. I highly recommend seeing Rian Kneubold as your salesman. Very professional was not pushy in any way.
We recently came in to look at newer models. We've been driving Subarus for years and love them, but our current Outback is almost 16 years old. Not only did we love the new model, but I can't say enough nice things about the sales people at this location. They were all very friendly, answering our questions without any pressure tactics. The facility was clean and professional and the attention to customer service was outstanding. Thank you for such a great experience.
I always bring my Crosstrek into Preston. Very professional and knowledgeable!
Every time I drive past this dealership I say I hate this place. They are one of the most dishonest car dealerships that I have dealt with. I tell people not to go here.
I ve been in the market for a new car for a while but haven t decided for sure what to get. Interested in a few Subaru s so I visited Young and I was assisted by Ryan N. I was pleasantly surprised at his willingness to answer my questions without pressuring me into buying something I wasn t totally set on. It rare to find a salesman that wants you to find what s right for you and not just start throwing paperwork in front of you after the first car you show some interest in. Very knowledgeable and really helped me figure out what I m looking for in a vehicle. I ll definitely work with Ryan when I go back in ready to buy.
I went into Young Subaru looking for a new vehicle and was blown away by the experience! Garrett and Mike were incredible to work with and took care of me. I highly recommend going to this dealership!!
I worked with Kenny as the Salesman and Zach as the financial rep, and they were both awesome. I would defiantly work with them again! The only bad thing was it took almost a month for the payoff to get to my banking institution. They had a change of emploment in the deoartment at the time, it was not a seemless transition but it got figured out before any late payments were added.
I would buy a car some where else, all the "free" maintenance that they offer with the purchase of their cars is a flat out lie. We bought a car and two weeks later the brakes were grinding and front driver tire would not stay inflated. None of which the dealer would even try to fix. Not to mention all the standard salesman pressure. This place sucks...
They helped me find a rare and hard to come by part, nice and helpful
These guys are awesome! I've worked with many of the salesmen here. They are all incredible!
Great selection, friendly staff, although a bit unorganized. Sales staff, especially Lance, was awesome. Problems were resolved quickly and professionally. Lance even went the extra mile to deliver my new Forester to my daughter (who was picking the car up for me). Great service and an overall awesome car dealer! Thanks, Young Subaru!!!
Edith was the most sweet paitient person I ve ever met in customer service. She was so sweet and nice and a lot was done through her
If you re looking for a easy person to deal with in buying a vehicle. Quin will find it for you and he ll make sure that your satisfied. He went above and beyond what a car buying experience is! I ve had some rough experiences. But not with Quin. Great customer service and a cool guy to deal with! Would recommend going to visit Quin!
Took a company vehicle in that was having a nagging issue. Staff at Young Suburu was super friendly, helpful, and fixed the problem in a timely manner. Great experience!
My husband and I purchased a Subaru Forester back when Ogden Subaru was in business. They were great to work with. We traded the Forester in for another one in 2013 at Young Subaru and noticed that their service wasn t so red hot. Every time we went in, appointment or anything pertaining to the car, service has been less than stellar (an attitude like we weren t good enough to purchase a Subaru).
Fast forward to today and my husband had received a phone call yesterday to go in and test drive an Ascent today at 4:45. He told the salesman that he had all three kids by himself and said it would be tricky, but the salesman said he could get them in and out pretty quickly.
Since I am currently out of town, my husband got all three kids into the car (imagine trying to wrestle three cats) and drove to the dealership. He showed up on time and the salesman was with someone else. Both Ascents were occupied so he had to wait over 20 minutes. Another salesman came over to see what my husband needed and he said he had an appointment to test drive the Ascent at 4:45. The salesman said that they were really busy, and asked if he could wait a bit longer. He then looked and saw there was an Ascent ready to test drive. Apparently the salesman had my husband come over and check it out, but another couple had beat him to the punch. I don t know, did they have an appointment that was earlier? Why in the heck would the salesman not let my husband know that they were behind after he was assured that he would contact my husband if they were behind? By this time, my husband was super ticked off at the kids for going crazy, but even more furious with the fact that he was forced to wait even longer. There was zero way he could wait any longer to test drive the car. My husband left and called Nate Wade. They re much easier to work with.
We love Subarus. However, there is no way on this green earth that Young Subaru deserves our business. Their customer service has always been terrible. I guess we will go to Nate Wade Subaru, or we can just go to Ken Garff Honda and buy a Pilot. At least we know it won t have any kinks to work out as a new model on the market. Besides, their salespeople are nicer.
Mo was a rock star! Made the buying experience a pleasure. Cameron was able to make us a great deal. I would highly recommend.
Always helpped out with finding me parts for my Subaru
Every time I have reached out to the Young Subaru dealership I have been impressed. My direct interactions with Todd Evertsen have been superb. He is very knowledgeable about their Cars and I have never felt pushed to make a quick decision regarding my purchase. Thanks Todd, and Young Subaru!
Angelo Diaz with Young Subaru in Riverdale has provided excellent customer service and made my car buying experience the best. I would highly recommend him to anyone looking to purchase a vehicle.
I have purchased my last three cars with this group. They are friendly to work with throughout the process. Brett, Justin, Paul, and many others know me by name. The service department is top notch as well.
We recently purchased a vehicle from Young Subaru and it was a great experience. Ryan N. was the sales expert who helped us out. He was genuine, knowledgeable, personable, and upfront and fair with us. He helped us get a great deal on our trade-in and an amazing purchase price for our new vehicle. I absolutely recommend buying a car, new or used, from Ryan and Young Subaru.
My wife and I had the pleasure of working with Clayton Sunley, he was very genuine and optimistic, even knowing we had bad credit. He got us the car we wanted with the exact payment we wanted, without any of the hassle on our end. Thanks Clayton!
Todd was very helpful and knowledgeable! Highly recommend.
Mario is the BEST!!! He treats you with respect and he cares!! Will be buying all my cars from Mario Garcia at Young Subaru!!!
Didn't end up finding my car here but the staff and sales people are great.
Went to Young Subaru looking for a new STI and Quin helped us out a lot. He did everything he could to get us into the car! Very helpful, friendly and professional! I reccomend everyone to him!
Jesse and Gary were amazing! The first car we drove was exactly what we wanted. We were listened to and our needs were met. Thanks Young Subaru!
Young Subaru is the best dealer and service I've even had! They made it easy for me to schedule oil changes and renew my registration. Veronica was extremely helpful and made sure I was taken care of. They are the best.
Garrett Quinney is such a great salesman! Honest and very trustworthy. I absolutely recommend asking for him. He will treat you great!
Nathan and Paul were amazing.our experience was top notch. I love my new car and am grateful for the easy, stress free experience it came with.
This was my very first time ever buying a car for myself and Matt Perez made it the absolute best experience! He worked well with me and answered all of my questions! Shout out to him for being a great dude! I will be coming back here for future car purchases!
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