If you go here to buy a car ask for Ryan or Alex they are amazing!!! Usually buying a car from a dealer you feel pressured because they just want to make a sale, but with Ryan and Alex they just want to do what's best for you.
River Peterson is an Amazing salesman! Very involved, understanding, and well help you the very best he can to get you the car you want! Young Subaru is a very awesome company as well and they re definitely worth considering for your vehicles!
Young Subaru was very easy to work with for my fist time. I highly recommend talking to lance.
Angelo was absolutely amazing to work with. He helped with getting me in the car I wanted at a really affordable price and I honestly wouldn t want to work with anyone else when it comes to purchasing a vehicle besides through him. If you re the in market for a new car he s your go to guy!!
Exceptional customer service. The salespeople and staff wouldn't rest until we had the exact car we wanted.
I was having a problem with the performance of my car. I generally work on my own cars but because of a time problem I needed someone to look at and diagnose what the problems were with my car. Veronica in the service department did a great job keeping me informed on what was going on with the car. I felt that they really took great care of me and especially Veronica. One good surprise was after paying for the repairs she noticed how dirty the car was from winter driving and gave the car a bath. A great finale touch from a place that cares for its customers an their cars.
By far the best place to buy a Subaru, or any car for that matter. Tyson, the GM is amazing to work with and his staff is no different. We worked with Tanner and he was friendly, super knowledgeable, helpful and courteous. He found exactly what we were looking for with no pressure to buy unless we were completely satisfied. Jeremy in finance, made signing all the paperwork a breeze and really put us at ease by being completely transparent about the terms of our lease. This is our second Subaru from Young Subaru and I would recommend anyone I know to shop for a new or used car here.
My wife and I recently bought a new 2020 Subaru Forester from the dealership and we had a great experience overall. We priced the vehicle at nearly every dealership in the State and they had the cheapest price by far. Furthermore, they gave us more for our trade-in then any other dealership would and were very fair with how they graded the condition of the vehicle. Our car, we wanted a specific color, wasn't immediately available so they ordered it for us. They then gave us another brand new vehicle to use as a loaner car until our car arrived. It literally had 10 miles, when we got it, and we returned it with over 1,500 miles. Didn't cost us a dime. If I had to do it again, I would come back to Young Subaru and that's with my wife and I living in Cedar City, Utah. Our salesman was Garrett and he was great. The only issue that we had was with the financing/extended warranty guy. My wife and I both felt like there were some extremely manipulative tactics employed to try and get us to buy a top tier extended warranty that frankly we just didn't need. He also did the ole, this is the best price, but when we turned it down suddenly had a better price available for us. If it wasn't for everything else, I would take off a star, but that was the one thing we didn't like.
Basically the pinnacle of deceptive dealerships. You get "2 years worth of maintenance on a used car purchase" which really equates to 3 maintenance days within a 2 year time frame. Brand new car we purchased (BRZ) has had about a dozen little issues that they "don't see a problem" every time we bring it in. How about you actually get in there and LOOK? Not just toy with it for a second and call it good because at that exact moment it's fine (especially when we said it comes and goes).
Seriously, go somewhere else.
Excellent service to buy a Subaru and Chevrolet vehicle...
Mario Garcia = excellent service would recommend 10/10
We worked with Todd and he was awesome to show us the breadth of products available including the unique packages and features. He took the time to listen to our needs and offer solutions that worked for our family. I would highly recommend purchasing a car from here or even just learning.
I had a very pleasant experience here in Ogden. Caleb is who I worked with. He is very professional and friendly. It was a very hot day when I went to test drive some Subaru s. I had a girlfriend with me and he went and got her an umbrella for the sun. I met the store manager Cameron, and he found The Impreza I m getting in the color I wanted. He was also amazing to work with. My new car should be here in a day or so and I can t wait to get it. Thank you so much Ogden Subaru.
Kelly was really easy going. It felt like I was shopping with a friend not a salesman. He took a lot of time with me and gave me the space to review all options to find the correct car for me. Great experience from the sales office to the financing and finally driving my new car home. I will send all my friends here.
Bought my Subaru about a year ago. Preston became my go to guy, always a good experience with him, now takes care of my and my wife's cars.
I want to say thank you to Ryan & River for helping me out! These guys went all out for me & I'm so grateful to you. I will most definitely be back & send anyone your way! Thank you thank you thank you!
Preston in service was able to get my vehicle repaired before I was off work!
Lance McNamara is so easy to work with! He makes buying a new car a great experience!
Mario was amazing to work with, that has made a customer for life. He made everything so easy. He actually cares about you and tries to find you the best deal on lending and walks you thru every step of the way. Doesn't push you into something if it doesn't feel right or if you can't afford it. He tries to help you improve your life instead of just trying to make a sale. I will be telling all my friends and family about Young Sabaru.
purchased a second vehicle because Matt Perez has taken great care of us the first time, that we came back for another. Made the experience quick and easy. Thanks!!
Angelo was very nice patient and considerate! He did not push and he listened to what I wanted. The only reason I am giving 3 stars is I signed the contract a week ago and still don't have possession of the vehicle. They said it needed to go through the shop and be detailed. During this week I have made a couple of trips to the dealership to give them what they have requested for fincianing because that was what was holding it up. While the finance company has called me twice and has asked why I do not have possession of the vehicle. So here I am a week later contracts signed, downpayment made, insurance on the car, and no vehicle. I'm a little ticked off and thinking something fishy happened between contract signing and the shop. I called the dealership to see if it was ready today and the receptionist had no answers and said she would send a message to Angelo As I'm writing this review I received a text from Angelo saying it still was not ready and will be ready tomorrow. He did offer to deliver it to me tomorrow.
Always a great experience when I take my Subaru Legacy here. Chris, the service manager is honest as well as a great leader that takes the rest of his team in the right direction.
River is highly knowledgeable of all vehicles! 10/10 Customer service! I definitely recommend buying a car from him! Overall it was an amazing experience!
I will definitely be back to get my next car from him!
Waste of my time they lied to me! Just to try to get me into the dealership! Then once I was there it was 45 minutes before anyone helped us and they weren't busy!
The salesman was very helpful, and was determined to get me into a car that I was going to love! He wasn't pushy, and had a lot of foot information on the cars in the lot. He made my first experience with a car dealership a breeze.
We purchased a 2020 Subaru Imprezza. Lance made the experience low stress and clearly provided us our options. No pressure sales. Transparency on pricing and offerings available. Quickly identified solutions. Within less than 24 hours the exact car we wanted was available at Young Subaru for us to drive home in. We actually drove an hour to be customers of Young Subaru because we felt the staff listened and were focused on what's best for us during the car buying experience.
Young Subaru is great! Go talk to Trey, he'll take great care of you. Also, he's sexy, so there's that.
We love Young Subaru! Kenzy made our buying experience so easy! She was efficient and very friendly. I am now a proud owner of a 2017 Crosstrek.
I can't think of anything that would make the experience more pleasant, the hospitality is incredible.
We got very good customer service here! Austin Glauser and Gage Burton were very helpful in answering our questions about purchasing a new car.
Thanks Quin for working with my and trying to get Cutrubus Audi to fix my car. We tied!
Waist of time. Didn't know what they had in inventory. Walked entire lot looking for vehicles they didn't have.
When we came into the dealership, we had made it clear we just wanted a chance to look at some cars so when we came back in a month we had an idea of what we liked, he let us sit in several and test drive one. Here we are a month later and we have heard from Uri a few times just touching base making sure we knew he was still looking for our cars. Today we bought 2 new cars from him. He has made this process a dream! Thank you so much.
I was unbelievably pleased with my experience at Young Subaru in Ogden. This is absolutely the place to buy a Subaru and I highly recommend the professional, knowledgeable, and friendly team that sold me my pre-owned Crosstrek (Garrett, Ryan, and Brandon). I live in Seattle WA and would travel all the way back to Ogden to buy from them again.
From the moment I walked in the door, I felt like a valued customer and was treated as a person rather than just a wallet. I interacted with and had very disappointing and frustrating experiences with 3 other Subaru dealerships prior to buying a car from Young, where I couldn't have been happier with the service.
Garrett A. in sales supported me through the entire process of buying my first car, and helped me make informed and educated decisions, and continuously reminded me to not feel pressure to act before I was ready. He was incredibly knowledgeable about the Subaru Crosstrek and took lots of time to walk me through the entire car and it s multitude of features.
The manager, Ryan, was also very helpful and thoughtful. He checked in several times to make sure I was being well cared for and made it very clear that he both trusted and appreciated Garrett. There was a moment of confusion around the car being certified or not, and Ryan went out of his way to find a solution, and communicate with me about it.
Brandon in the finance department also went above and beyond, and helped me understand my options and made sure I was happy with the decision I was making.
Thank you Young Subaru for all of your help! I love my car and will definitely be buying from you all in the future!
I was looking for a new Subaru and was pleasantly surprised when I met Clayton Sunley. He was very professional and extremely knowledgeable. I have and will tell all my friends and family to see Clayton and Young Subaru for all their car needs.
I went into to look for a new vehicle. I was instantly met by a young man named Taylor who offered to help me. He was nice and even helped me work through my budget to find out what I could buy. I didn't drive away with the vehicle but I plan to go back. When I do I know who I'll be speaking with. The dealership was very clean also which if nice to see and organized. Very nice place to buy a car.
Responsive, courteous team all around. I made an error on my car selection and the manager Brandon Walker personally helped me get the right car, even brought it in from another dealer. They have me personal attention, time and were very nice. This was the best car buying experience that I have had even though I initially chose the wrong car.
If you're from Salt Lake don't trust them with the "we'll give you some gas cards if you can drive up here" i got one card and it was empty. Pretty annoying.
Trey at Young Subaru in Riverdale was very helpful especially when it came to financing, helping us in every aspect to get us the best deal for our dollar.
I hit a good sized rock on the Ogden Divide road and had my newish Outback towed to Young Subaru. My power steering was destroyed from hitting the rock. This Subaru dealership provided an awesome customer service experience. They had to order parts to repair my car and they gave me daily updates on the status of the parts all while reassuring me that they will have it fixed soon. They hooked me up with a fancy rental. Fixed the car in a timely manner.
+ Shoutout to Christian for keeping me updated and fixing my beloved Outback!
Drove from Ogden to St. George the next day with no issues. Car is still working like new a month later.
Thank you!
I got the best service from Young Subaru!!! I was helped by Veronica Blake. She was so kind, and really made sure that I got everything done that I needed to and that all my question were answered!! I recommend going to Young Subaru
I had a very great experience here at Young Subaru! The cars were very neat and organized and it made finding the perfect vehicle very easy! The sales team was very patient and knowledgeable and Gary in sales was very helpful. Now I have a nice new car for the winter!
Skyler really knows his stuff, great service and attention to detail. Highly recommend.
Had one of the easiest shopping experience of my life here Jonah was an amazing person to have by our side while buying our first family vehicle. Had a wide variety of knowledge and cars and he took all of the needs we wanted for the car and found the perfect one. Was well worth the drive from Wyoming and we know exactly who we will be coming back too for our next car.
Joe did an alignment on my truck. Did it super fast and super straight.
I recently purchased a Subaru Impreza from Jake, he was incredibly knowledgeable and helpful. He walked me through all the questions I had about my trade in, and helped me get the car I wanted and for a great price. It was a truly great experience
Went in with low expectations (sorry) came out completely satisfied. They went above and beyond to learn what my situation was and found the best possible solution and I found a vehicle far better than I expected to get. Jonah was fantastic, give that man a promotion!
Not cool... My daughter has been saving for awhile to buy her first car before heading back to college. We found a decently priced Subaru Forester at Young and went in to take a look. The salesman was nice and hyped up how Young Subaru is customer focused and really wants to be fair and serve us well. The car was a recent trade and had not been cleaned yet so before going on a test drive I asked if they could clean it (outside was filthy enough that it would hide blemishes; previous owner had a dog and the passenger seat was full of dog hair). We changed our schedule for the rest of the afternoon and made an appointment to come back in a little more than an hour for a test drive. The salesman took down all my info, a picture of my drivers license (sign of a serious customer) and said see you in a bit. At 1:30 sharp we were there for the drive and what do you know... they sold the car out from under us. No phone call, no text message telling us not to bother coming back. All we got was a lame excuse that they can't 'hold' a car for anyone. Since when is that good customer service? I didn't ask them to hold it for a week or even a day. One hour is all we needed - just clean it up enough so we don't fill our clothes with dog hair. Needless to say, their self-proclaimed pristine reputation for being customer focused was lost on me.
3/30/21 response to dealer message:
The car was on the lot at Young Mazda right next door but was sold by Young Subaru.
Had me come all the way down from logan and told me I cant get a car even though I was guaranteed I would be able to get one. Dont waste your time with this company they dont care about helping you get into a car.
Tanner is a great employee, and a really helpful guy when it comes to finding just the right car. I didn't have the financing but he did everything he could to help me out.
If you need a car I definitely recommend coming to this dealership before any others. I was able to test drive a number of vehicles before I found the one that was perfect for me. All of the staff are extremely helpful and friendly. Jake Phippen was the salesman who helped me and he was awesome. He made sure I knew every single detail about my car before I took it home. The process of buying a car, which is usually a very stressful one, was made extremely easy. They have vehicles for everybodys price range and the staff will help you to find the perfect car for you. I will defiantly recommend this dealership to any of my friends or family who are looking for a car!
Garrett Quinney is very efficient at helping someone buy a car. He will look out for your needs and wants, rather than try and just sell you something. EXCEPTIONAL customer experience, and definitely recommend
This dealerships service department is not only fast paced and easy to work with but while waiting for your vehicle you get treated like a rock star! I got drink options, snack options and Howard continuously made sure that I was comfortable. Thank you Young Subaru!!
Very clean and well organized operation. Nathan Kester is an extraordinary service writer--courteous, knowledgeable, helpful. He's able to explain and suggest without being the least bit pushy. I will be back!!!
Just got my standard service done on my Crosstrek. Service was great and quick. Thank you guy!
Mario is the man! I went In looking for a car and left with my dream car. If you need a car ask for Mario you won t regret it!
Loved working with the staff at Young Subaru! Austin helped us get a great deal! We will definitely come back!
Absolutely terrible. I was jerked around and lied to from the time I walked in the door to the time walked away from our contract. I traveled down based on what turned out to be a false advertisement, was shown cars $10,000 above my price range, and then finally I thought we had settled on something. Wrote my down payment check and signed papers. They then refused to stand behind our contract when it came to repairs. I actually have never written a Google review before, but this experience was so horrendous that I had to speak up. Be careful fellow car shoppers, it is worth taking the time to find someone honest.
We have had a few experiences with Young Subaru. Most recently with Garrett Allred. He was knowledgable and made our experience effortless. It is Very appreciated to work with someone who is passionate about what they sell. 10 Stars!!!
Quin is the man. Best salesman at the dealership. He'll get you exactly what you need.
Very personable, fast, to the point, and polite! The Young group has always been my go to for car needs. Subaru was no exception to that.
Angelo was amazing to work with! Got us a great deal on an fantastic new car!
Luke Smith is an awesome technician! If you have a Subaru that needs some attention or any other make and model I highly recommend him. Several times he has worked on my vehicles and I am never disappointed. He is honest, professional and very skilled. He is also the master on that WRX or STI you messed with and shouldn't have!
We were greeted from Howard who showed us what true customer service is about! Go Young Subaru!
The person who was in contact with us was pushing to schedule an appointment for us to see a car we were interested in. But that person didn't tell me that this was a car with a bad engine!!! I was very upset to have wasted much time to drive in bad traffic from SLC and had to sacrifice other things in my life to come and see this particular car. However, I'm very grateful that the sales person did tell me the truth about the bad car. So, they either need to be more honest with their customers or need to do a better job communicating with each other and notify those with whom they are making arrangements, or both.
Young Subaru is a great place to do business, especially with one Quin Follett.
Young Subaru has truly changed my life!
They have given me so much to life for and to achieve greatness with their kindness and respect! They are truly amazing!
We are buying an Ascent, but it won't be from these guys simply because they won't stop hounding me! Calls, texts, emails. It's non stop. I have asked them to quit, and that we aren't ready and they just keep coming, multiple times a day. Now I am using my auto broker in Denver because these guys annoyed me so much,L I would never purchase through them. My broker will deliver the car to me without the annoyance. Make sure you don't let your contact info get to this dealer - you will regret it. Locally, both Mark Miller and Ward seemed sane to deal with and didn't spam me. Both gave me info, and breathing space when I said I was just getting started in the process.
Lance McNamara was fantastic, worked with us on finding the right Ascent. My parents had a lot of questions and were concerned with the technology and the whole staff was patient and made them feel comfortable. I highly recommend Lance and Young Subaru .
The team at Young Subaru were incredibly friendly and helpful. Special thanks to Dakota, Jake and Cam for their patience and expertise. We're very happy with our purchase.
I'm giving 2 stars to their service department. Borderline 3 because they did try to remedy a bad situation, but the faults outweigh the attempt.
They performed poor quality work, did not do the work I asked for and broke things while doing work I didn't authorize, and tried to overcharge me. I ended up wasting 5 hours and paying over $100 more than I could have paid elsewhere after negotiating the price. I just didn't want to have to take more time off work. It was supposed to be a 90 minute job.
If you go here...
Insist on inspecting all of the tech's work yourself. Ideally, have some pictures and video of what's working on the car before you take it in so you have proof when they break something. Take it for a test drive immediately afterwards. Double or triple whatever time estimate they give you.
When in doubt, talk to the manager. She's your best chance for better deals and insisting on quality service. All prices are inflated and you will have to negotiate.
Austin G was the greastest Thank You Austin so very much. Glenna Ball
Jacked up the price of an oil change. Went to manager. Manager chose to challenge me instead of helping me out and was not understanding of me at all. So much for putting customers first! Cool way of losing a long term client! Guess you can never trust stealerships.
This place is a complete joke. They will literally try and nickel and dime you on every car they sell. Let's not forget about the mandatory 700 dollar clear bar they put on your car with out permission or negotiation. Then if you get anything extra done to your car they take their sweet time getting around to it. I waited a month and a half before I had to call them and ask why Mu car wasn't taken care of yet. My vehicle registration is expired and they pretty much tell me to bad. They want you to drive around on expired tags to fit their needs. They don't care if you get pulled over or miss work because you don't wanna drive a car with expired tags. If you want to feel take advantage of this is your kinda place. And just so it's clear about how crappy these people are I have filed a formal complaint with Subaru about how horrible they treat customers that buy cars with out blinking and eye at the price. Spend your hard earned money somewhere else, these people don't appreciate it.
I've now bought 2 vehicles from young. I've worked with both Landon and Lance. Both of them are very easy to work with and are very knowledgeable. I had a great experience and am very satisfied with the staff and process there.
I had a very great experience. Lance Mcnamara was terrific!
Loved the atmosphere. Answered all my questions, didn t push. Lance McNamara was the best.
They were the best at handling what I was looking for! I have purchased several cars from them and every time they are very accommodating and always looking out for my best interest. They are all great but be sure to ask for Cameron or Michael they are really the best at what they do and are always nice and happy to see you. Definitely the best dealership out there
Alex W was great. Answered all my questions. Comfortable to work with.
I ve been pretty disappointed with my experience at this location. From what I ve researched, it is pretty common for chevy sparks to have transmission problems. My dad went to test drive a chevy spark at this dealership and sure enough the transmission was no good. It was still under factory warranty so they were able to send it back to have it replaced. Ryan was helping my dad out at the time and was pretty helpful about giving us status updates, and told my dad the price listed online was workable (as it was already at the high end of the KBB fair price range). Today the car came back so I went with my dad to test drive it again and it was a great. When my dad went to inspect under the hood, we noticed that something (coolant/antifreeze) was leaking. I assume a mistake was made during the repair. A different rep helped us today and we asked for the price and whether or not they would get the leak fixed. The rep came back and told us that if we were willing to move forward right now that they would honor the online price, but because of everything they ve done with the car the new price would be around 500$ more expensive. We did not go through as we didn t want to take home a car with an obvious issue. Though I understand that the leak wasn t their fault, the repair was supposedly done under warranty and should not have cost the dealership anything to have it fixed. The rep mentioned that they fixed up some other things as well but did not elaborate on what these were and frankly I don t really care as all we needed fixed was the transmission and now the leak but they went ahead and told us the car was going to be even more expensive than we were originally told it was going to be.
River is an awesome choice if you are looking into getting into a new or used car. He is very helpful and can answer any questions you have!
Working with Angelo was awesome. He is personable and respectful. I didn t feel pressured and the atmosphere was incredible.
I have purchased 2 vehicles from Young Subaru. Lee Jordan was amazing to work with. He's very knowledgeable, patient and really listens. He wants the best for his customers! I will always go back to Young Subaru and Lee!
Me and my wife purchased a 2021Subaru Legacy Touring XT on April 12th. Our salesman was Garrett Allred. He was fantastic. It was the best car buying experience we have ever had by far!! And, so far, it is the best vehicle we have ever bought! We would definitely recommend Subaru and the Young dealership in Ogden.
Really fast, really helpful, really nice people. Also the free beverages are a plus. Our oil change only took half an hour, and they really made sure that we knew what was going on with our car.
Best cars, beautiful showroom, caring staff, happy buyer! Thanks Young Subaru for all you have done for me. Todd was the best salesman I have ever worked with. I couldn't be happier with my whole Young experience.
Ryan Newbold helped us with a wholesale purchase of a 2008 BMW X3, and it was a great experience. The Young Group is impressive.
David always does a great job! From oil changes to alignments to good old break flushes he always gets double thumbs up and five stars from me!
I d like to mention how good it was to work for a place like young Subaru when I had a problem with a lift kit and tires that I put on my new Subaru, a young man Garrett Allred Went out of his way to make sure I was satisfied with the whole transaction I highly recommend young Subaru and if you can ask for Garrett Allred he ll treat you right
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