I just leased a new Subaru impreza from young Subaru. I was worried about leasing but Caleb Kimball worked great with me. I looked at 3 different vehicles and was able to compare full monthly payment prices before purchasing. he answered all my questions and stuck with us for a full 3 hours. I recommend him as a salesman and young Subaru.
Take the advice for extra service with a grain of salt.
Twice now I have been recommended unnecessary service. The first time I was recommended to change the air filter, cabin filter, and some fluids before the recomended mileage from the Subaru manual, which I authorized. The second time, the cabin filter again, breaks, and transmition fluids. This time I did not authorize the service and took the car to another dealer for verification. Sure enough the services were not needed.
I miss the old ownership, I am on my seventh Subaru, and I never had to be on guard about this common service issue.
Had my guy Ryan hook me up with the car I needed.
He's a good guy. Very friendly.
Garrett was amazing! He was so helpful and very knowledgeable. He turned car buying into something fun!
Love young Subaru Ogden!!! We have just finished our second family Ascent purchase. Lance was so amazing and helpful.
They have really great service! My car salesman Mo was really helpful in helping me pick the right car for me and he answered every question I had about my new car!
My experience with Young Subaru was amazing. My salesman, Caleb Kimball, was awesome! He was very accommodating and patient with all of my questions. He spent a lot of time making sure I knew everything about the car. I would highly recommend Young Subaru and Caleb for anyone looking at buying a new car!
You get a recall notice in the mail and take your car in, they replace the valve springs and cant refill the coolant? You would think that refilling the coolant would be a pretty important step in the repair of a vehicle? But doing the job right the first time dont make customers I guess? Just keep them coming back to fix 1 problem after another! That's how they make their money!
They did a fantastic job from beginning until the end. This was our third Subaru from Young Subaru.
Our salesman Hyrum was great. He s even texted us a couple times to see how things are going. Great job Hyrum and Young Subaru.
Came here for an oil change and had a very pleasant experience. All the staff members were professional and polite. One of the team members named Skyler did a great job on my car and offered amazing service.
I bought my 2018 Honda Civic SI from here. I worked closely with Garrett Quinney and he did amazing. Very helpful and attentive throughtout the entire process. I will say there was some serious issue with actually purchasing the car, but it all worked out in the end. I would definitely work with Garrett again.
They have a nice waiting area. They are dog friendly and have a dog park on the premise while you wait for your car to be fixed. They will also lease you out a car for the day at a reasonable price if you cannot go without yours while it is being fixed
It was time to get out of my Grand Cherokee and into something with better gas mileage and more reliable. I went to Young Subaru and Kelly Taylor got me into a 2018 Legacy Sport. Young gave me great trade-in value for my Jeep and exceptional pricing on the new Legacy. Kelly walked me through everything from trading in my old vehicle to leasing the new. He was very thorough and informative answering any questions and concerns. By far the best car buying experience I ve had to date. Thanks Kelly and Young Subaru for the great service. Anyone looking to purchase a vehicle look at Young Subaru first!!!
Stephen in customer service was very helpful getting my appointment scheduled quickly and on an open day I needed!
My recent experience at Young Subaru couldn't have been any better, especially the customer service we received from Quinn Follett. His attention to detail and the overall pride he took in his work will make me want to come back.
Slippery! Why not have a dedicated online salesperson who can send out a quote and let me get on with my life?
What a time waste.
Trying to buy my dad a car. I am in another state.
First of all: Be prepared for a barrage of phone calls, even when you request to interact via email.
The only way to get an email price quote is to call the dealership, deal with a salesperson who then must ask a certified finance manager. Sleazy in a 1990's way.
QUESTION: Why not just write down the price? What "optional" add-ons are you concealing that you require a voice conversation, instead of just providing a crystal clear quote in Email like dealerships elsewhere?
Went to get an estimate. Had to get an appointmet to get it fixed. Didn't make sense to me. I had to confirm that I didn't want my car fixed, I wanted an estimate. Apparently the point didn't get accross. A few hours later I get a call, my car is fixed and I need to pay for it. It wasn't much, they just needed to bend something. If it had been more I would have been really upset. But I'll just drop this review here for now.
I came in looking for a car for my wife and was helped by Lance McNamara. He was very knowledgeable and super helpful. I'll be back in a couple months.
Howard is so friendly and quick to get you taken care of the moment you walk in for services. I've been working with Kelby to find out the issue with a seat belt sensor on my Legacy. He is very professional and straight forward. I'm very happy with my experience whenever I come in!
Our experience at Young Subaru has been nothing but positive. Our salesman was very helpful, knowledgeable and down to earth, not fake as some can be. They went the extra mile to make sure we got the exact car we wanted. The customer service is amazing, everyone is so incredibly nice. From the moment you walk through the door (which someone opens for you and greets you at) you feel valued. The extra perks are great too: coffee machine, hot cocoa, snack box. The kids loved it. Also, they have a kids room with movies & toys to keep the little ones occupied. Even when my kids started getting a little restless the staff was still kind. I don't have anything negative to say about Young Subaru.
Young Subaru was a fantastic place to buy a car. Todd Evertsen went above and beyond multiple times to make sure I got everything I needed. Couldn't be happier with my experience.
Researching car options for my son. Spent most of the day at many dealerships. Decided to take a look at the Subaru s. Garrett Allred was the salesperson that greeted us. Compared to the other dealerships it was refreshing to have a salesperson that actually knows more about the vehicles than I do (I always do my homework before I go to the dealers). He had a no pressure attitude and respected our time to browse but was ready to help when I needed it. If a Subaru is what we decide I will certainly deal only with Garrett.
Skyler Long did a great job servicing my Subaru! Loved the free video multipoint!
Trey was amazing! Super helpful in all the right ways. Never made us feel pressured and was there to help answer all of our questions and make us feel comfortable in our purchase! Thanks so much for all the help! Make sure you request Trey when looking for a car!
Lance was awesome! He helped me trade in my Crosstrek and get into a newer one with a lower monthly payment!
Tanner & Ryan Were very helpful in getting me into a wonderful car. They took the absolute best care of me, and i will continue to go back there for every future purchase as well as recommend them to all my friends and family to go there as well. All of the staff is super friendly every time i walk in to get an oil change or maintenance done on my car. Everyone continues to remember my name and make sure i am still happy with my car. Ryan and Tanner go above and beyond of just a salesman and do their very best to take care of all my needs. They are very knowledgeable when it comes to their cars and have an exceptional personality to work with. I highly recommend working with them as they are very passionate about what they do, and will work their very hardest putting you into a safe, reliable vehicle you will fall in love with. I continue to be impressed by these two and consider myself to be a customer of theirs for life.
Worst service I ve experienced. My wife brought her Impreza there and the front tire has a clicking noise. It s loud. Their customer service when providing a rental was also atrocious and difficult. Worst part was we got the car back and paid $900 only to tell them the clicking noise wasn t fixed and we have the same problem as when we dropped it off. They said their master mechanic fixed everything and there was no clicking noise. I will never go back here. They don t care if they fix the problem they care if they can get your money and send you out the door. Feels criminal to be honest, and makes me sick.
The customer service here is outstanding and Young Subaru is the only place I ll bring my car for service. Working with Joe is easy and I know I m always getting taken care of 100%! Thanks Young Subaru!!
Hirum and Lance were great! They worked with my wife and were able to come to a deal that worked out for our family.
I came into young subaru 3 days after I turned 18 (June 4) with absolutely no credit but a down payment, Mario really helped me out in getting a great, affordable and reliable car. The whole process took about 4-5 hours but it was well spent time. If your a first time buyer I would recommend going and talking to Mario!!!
Went to young Subaru to look at new cars. Taylor the sales man helped me and provided excellent service! I'd definitely recommend working with him!!
Jonah did a great job. Very knowledgeable and friendly. Not pushy at all. The best car dealership experience we've ever had.
Dakota and Gary helped my wife and I get into a 2020 Forester. We love the car and both these gentlemen were very easy to work with. They were responsive to emails, text, and phone calls in a timely fashion. This is our second car purchase with this dealership and we appreciate their no pressure sales team. Thanks guys.
They are too much made me and my husband think we was going to get in a car for the past week. Walked in there stating we wanted to trade are Mazada using are Expedition as a down payment. After everything running are credit etc. they say they was just looking into trading the expedition for another car meaning we would have 2 payments and that s not what we wanted. There was more to this but to long to type in. All I gotta say thank you for the round a round if I could give 0 stars I would
We recently purchased a Subaru Outback from young Subaru in Riverdale. Our sales person Cameron was the best, he was very friendly and was able to answer all of our questions.
We were considering two cars, a Kia Sorento and the Outback. Cameron was kind enough to bring a Sorento from Layton so we could see the two vehicles side by side. In the end the Outback was the winner.
Thanks Young Subaru for the best car buying experience.
I bought a car from Young Subaru and was really disappointed with the way I was treated. The finance employee, who helped us sign the final paperwork, wouldn't even give us a quote on what the monthly payment would be if we decided not to purchase of the extended warranty. They also made me sign a form prior to negotiating a final deal saying that I would buy the car if they met certain criteria. I will not purchase another car from them.
Stephen was wonderful with assisting me over the phone he deserves some great recognition he is the customer service every business needs!
Mario gave great customer service!! He was very nice and answer all my question it's was very enjoyable experience
Thank you Mario
I am ver happy with this service I received didn't have an appointment but I was having trouble with my Outback starting. They got me in the same day very thankful for that. Eric was very helpful .
Excellent customer service. I went in for an oil change and emissions and I was helped immediately.
I Love my Subaru. Since I started driving at 15 I had a connection to the cars. I always made a Disney s The Love Bug Herbie reference. :) 1986 GL wagon 4x4 low on the stick was the car I learned to mechanic on, followed by the 99 Legacy GT lmtd 30th anv of Subaru in America edt. (Black pearl w gold (love this color scheme) was wrecked :( not my fault ), 05 GT wagon lmt w Perrin Cobb Pioneer Apple car play TURBO :) :) love this car but it s time to upgrade and sell it to another budding motor enthusiast.
Long story on our way to AZ from MT we had some inevitable wear and tear complications from the gt wagon (200k plus miles). So Geico got us towed into Ogden UT and Young Subaru. I really like this town btw. Everyone is super friendly. Can t wait to visit the aerospace museum ((second SR-71 sighting!!)). Ryan in service and the shop got us right in off the truck. Props to AutoCare Towing and recovery who did awesome (review to follow). All the folks at the shop were very impressive and made me feel confident in their abilities and skills.
We were given lattes and snacks and that was much needed given our circumstances at the moment. While waiting to find out about the condition our vehicles condition was in, Mario our salesmen exuded patience, understanding, and some of the best service from a salesmen I have experienced. He made me feel good about a big decision purchase and I would recommend all the folks at Young Subaru and their team to anyone. It makes me proud to be a long standing loyal customer with Subaru. As an enthusiast it was really fun talking shop a bit and I think it s safe to say we were equally impressed with each other Subaru knowledge. Furthermore, it pleases me that Subaru in Indiana and other international agency connections have been made for global partners. Being an ethical consumer is important these days.
I can t wait to work with Young Subaru again in the future. (electric?)
Thanks a ton guys and gals! Five stars, six if we could!
Kudos
Sam & Julia
Parker L. was the most helpful service person I ve ever dealt with. He took control of a situation where the wrong part was ordered twice. He made sure he took responsibility, and put our minds at ease that everything was going to be done. Deal with Parker if you ever get the chance. He is a great person.
Chris is wonderful, so nice, but refused a dinner date. Informative, helpful, knowledgable. Can't wait to bring a new Subaru that we're going to purchase in for service.
Rick is wonderful, but a redhead. YUK. Professional, informative and a pleasure to talk to, but a redhead. YUK.
I had a wonderful experience with Ryan from start to finish! This was the fastest and easiest buy ever, in and out and no haggle!
Every time I try to get my oil changed, there's suddenly a hundred other problems with my car. I've had the same oil problem for a bit now that nobody wants to fix. I just get the usual salesman crap. Hand shakes and smiles don't fix oil problems. this will be my last Subaru.
I had a very good car shopping experience here! Gary in sales was very helpful and nice. 5 stars!
So get this. I knew I wanted to buy a Subaru Legacy, but I also knew I didn't want to buy the car on the first visit...
Young Subaru, and Jonah in particular, really went above and beyond to help me get the deal I was after at the price I wanted to pay. Jonah was incredibly easy to deal with and I truly felt like he went the extra mile on my behalf. Highly recommend these guys! Thanks for everything!!
Honestly the best car-buying experience I've had! Clayton was incredibly helpful. I didn't feel pressured into anything which was a relief! He took the time to find what worked best for ME! I will recommend Clayton and Young Subaru a hundred times over! ! Thanks guys!
Working with Jonah was great. He helped me find the perfect car for the perfect price. These guys are the best!
NEVER BUY A CAR FROM THIS COMPANY. THEY WILL HAVE THE CAR SIT ON THEIR LOT FOR A WEEK PROMISING TO FIX STUFF, THEN WHEN YOU CONFRONT THEM, THEY "PROMISE TO TAKE CARE OF YOU AND THE CARE TO MAKE SURE YOU ARE HAPPY" THEN AFTER 12 MONTHS OF PROBLEMS, YOU WILL END UP WITH A $17,000 CAR THAT HAS A BLOWN ENGINE ON THE SIDE OF THE FREEWAY, AND THEY WILL ARGUE WITH YOU SAYING "YOU SHOULD HAVE BOUGHT THE EXTENDED CAR WARRANTY"....
DESPITE THE FACT WE TRIED TO RETURN IT AND THEY LITERALLY WOULDN'T LET US BECAUSE OF ME DEMANDING EVERYDAY THEY FIX, AN ISSUE, AND THEY DIDN'T FOR TWO WEEKS. I WILL NEVER BUY A CAR FROM ANY YOUNG DELEARSHIP EVER AGAIN. WILL BE SPEAKING TO A LAWYER BECAUSE I AM STUCK WITH A CAR WITH NO WORKING ENGINE AFTER ASKING YOUNG SUBARU FOR 12 MONTHS TO FIX IT.
Save your time, your money, and never buy from them. I can even prove wives repeatedly write reviews on here for their employees to entice people to come in. I have been sick from the treatment my fiance' and i have gotten. I tried to write out the entire story, and its too long for the review.
Young Subaru has FOREVER ruined my fiance and everyone i can speak about EVER buying a car from ANY Young dealership. If you really just want to feel taken advantage of, and feel you have to threaten to be heard or even respected, go to Young. If you want to enjoy buying your car, RUN AWAY. Or you will end up having a car with a blown engine and they will offer you $1,000 to buy it back.
Best place ever they do anything to get you in a vehicle .
I had recently serviced my car at Young Subaru, and is one of the best experiences i had in the business , great knowledgeable staff and friendly , Great customer service , will keep servicing vehicles here for years to come.
This place has always been professional and courteous to this Deafman.
No complaints for the service department.
As for one of the floor salespersons, he could have made a more professional effort to be willing to answer more questions of mine instead of trying to walk away while answering my current question while not allowing me to ask a more detailed inquiry on a trade in of my vehicle that was in their service bay having scheduled maintenance.
He literally walked away from a Sale/Trade-in and his commission. His loss. Oh well.
The complimintary condiments....i.e..coffee, tea, healthy nut bars, bottled water are a pleasant addition to the lounge seats and captioned television.
Thank you to the majority of the Subaru Team. Keep up the good work and continue to exceed the expectations of, US, "WE THE PEOPLE"
with your great attitudes, smiles, ethics and professionalism.
"NEVER LET ANYONE RUIN YOUR DAY!"
Don t EVER come here for service. Brennan is completely incompetent and will STEAL from you!!! I got charged for services that weren t performed and he kept my custom lug key to change out my tires!!!! The ONLY reason they get a 1 star rating is because I can t give 0!!!!! They also did not offer to reconcile the situation other than refunding me the services I wasn t given!!! Appalling customer service, Young Subaru!!! Brennan should not be working in this industry if he cannot do his job correctly, and without stealing from his guests!!! They found the lug key in his tool box, so he CLEARLY knew it wasn t his, but kept it anyway. I WILL NEVER come back to this establishment!!!!!!!
The team here is great I worked with Tanner who was not only personable but him and his manager moved mountains to get me into my forester and I. Incredibly thankful
The nicest people work at Young Subaru! They're attentive and answer any question I have! I would recommend them to any of my friends in a heartbeat!
They have a poor online details. I looked on google and they had not updated the time that they open. It( google)said they were open at 7 they open at 9. I would also say they need to update what they have available and unavailable. 15 of the cars that we were looking at we re not even there. So I would say they are either baiting people with cats that are no longer available or they have poor online updates. I drove a long way for nothing. Good luck with keeping a good honest record. Particularly on advertising.
Austin is great to work with & makes sure to keep me within my budget. I have been highly satisfied with the service I've received from him each time I go in or if I just have a question. Thanks!
Great customer service and tried to work as quickly as possible to get us the car we wanted and out the door. If you're looking for a great salesman ask for River!! River was kind and honest and easy to work with!!
My experience was absolutely fantastic. Shouts to Jonah Devera for making this the best car buying experience. I would 100 recommend asking for Jonah. 10/10 #firstcar
I like working with Todd Evertsen. He is fun to be around and isn't pushy.
Very friendly staff. Tanner worked hard to get us the car we wanted. Thanks to everyone.
I want to shout out to Travis Frye! He s great! I ve known Travis for some time. We knew we were going to need a car and for over a year Travis an I would talk about those eventual needs. Two weeks ago our transmission in our old car quit. I called Travis told him what happened and with in a short time we had two cars picked out over the phone - drove them the next day and made a purchase with ease - plus the extended warranty options rocked! Thank you for making my life and especially my wife s easier.
The new Young Subaru is awesome! They are always very friendly when I go in and usually work very quickly and efficiently except for the last time I was in there due certain dilemmas, but Veronica Blake was excellent at handling the situation and I am very glad I got to work with her! The staff there is great and help out with as much as they can. Plus they offer free coffee...who doesn't like free coffee ;)
I bought my car just a couple weeks ago and I love it! I had an awesome experience. Cameron was my salesman and he was so helpful and personable. I got a great deal and couldn't be happier. I would recommend anyone looking for a car to him!
My experience Skyler Long was awesome. He was very knowledgeable and did an awesome job on my brakes.
If you want an awesome salesman ask for Lance! Super customer service he is even bringing my license plates to me in Logan!! Oh by the way if you live in Logan and commute through Sardine canyon a Subaru is the car for you. They should say chains, 4 wheel drive, or a Subaru !! I LOVE MY CAR!!!
Great experience! I Really enjoyed being able to get to an out the door price without all the haggling back and forth. Now that's one of the keys to selling a car.
I went in just to see what my options were because my lease was about to be up. I met Hiram and he not only helped me find the car I really wanted, but he was so friendly and straightforward about all of my options. I told him my limitations and he respected them and was straight with me from the beginning. He was polite and professional. I left very happy about my whole experience and with a great car:)
If you re looking for a place to buy a car, I highly recommend this place! Mario was great help. Never felt pressured. Was always willing to answer any questions I didn t feel sure about!
Angelo Diaz is exceptional! I am very pleased with my purchase and experience at Young Subaru.
I love this place! Nate Walker is very professional and a pleasure to deal with!
Highly recommended, Devin made sure that the experience was a great one!
this was by far the best car experience ive ever had, lance mcnamara was the most helpful person and very friendly and nice. i felt no pressure buying car and every step was so easy! will 10/10 recommend to any to come to Young subaru!
Gary Fowler was a great salesman! He was enthusiastic, knowledgeable, and was able to answer our questions or find the answers. He was friendly and bonus---handsome
Great place with fantastic customer service. Ryan was awesome and kept in contact with us about our vehicle the entire time.
Service, Sales, and parts is the best in the business. Highly recommend.
I ve bought two cars from young Subaru, one from Jake Phippen and one from Hiram Donely, both of these sales man are great men. They were very helpful, fun to talk to, and helped my family find two execellent cars. I highly recommend anyone looking for their next car to go to young Subaru and ask for either one of them!
I work with Angelo Diaz. He was very informative and worked with me a lot. He also provided a pressure free buying experience unlike other salesmen at other dealership! Overall I totally recommend Angelo for any car shopping experience.
I don t really care for Subaru, but I love Travis from Avis and heard he went there. I m glad I did the use car selection is great and have more then Subaru. Travis was helpful and tried his hardest to get us what we need, we will be back after we work more on our credit. But if you are ready look for Travis he will help you out. Great customer service
Mario has been the by far the best car salesman that I have ever worked with in my life. He is extremely professional and caring. You can tell that he has your best interest in mind when he works with you. 10/10 would recommend.
Jake was an awesome salesman. He was very professional, knowledgeable and polite. We had a great experience and highly recommend Jake and Young Subaru.
I've always had positive experiences with the Young Automotive Group, this is my third subaru I've purchased from them. Their staff is always so friendly and knowledgeable about their vehicles and I feel they care about their customers. If I could give 10 stars I would! Thanks again!
Great experience. I was taken care of in a timely fashion with regards to purchasing my brand new 2020 Subaru Outback XT Onyx. It was ordered for me free-of-charge, as I was having some issues with a previous Subaru. The new car is everything I want and need, and the test drive was flawless. Hirum and Tanner were both great to work with during this process.
Me and my husband were driving behind someone in Trapper's Loop when their roof rack came undone, and sent their snowboard flying. We had no option but to run right over it! I brought my crosstrek to Young Subaru and they did an inspection for free (which i was told is normally $50). They took care of things in a timely manner, and were very knowledgeable about my vehicle! Someone even brought around snacks while everyone was waiting in the lobby for their cars!
Preston is hands down the best service advisor at Young Subaru! He is always kind and professional which I love. I never feel like he is trying to upsell me on a service(s) that I don't need which is very refreshing. Preston has done such a great job with our cars we have even brought my elderly grandmothers Subaru from Salt Lake to be serviced with Preston in Riverdale. I know that he works hard to get repairs and maintenance done with quality in mind but also completed in a timely manner so that we are back on the road in no time.
Everyone at Subaru is super friendly but I highly recommend working with Angelo Diaz if he's available! He's a newer salesman but he doesn't seem new at all, really knowledgeable and friendly.
Always a great time shopping for cars with Garrett Allred! They usually have what my family is looking for.
Stephen was quick to answer all of our questions about our appointment. I usually hate talking to people on the phone but he was awesome!
I went in looking for a new car, but wasn t to sure in what I wanted. I m thankful Angelo has been at my side during the whole process
These guys were great to work with and super quick.
youngsubaru.com
