Young Subaru Co. Reviews

Came in for an oil change, someone named Tanner helped me it was super fast! Thanks Subaru

Like all car dealerships, pushy to the extreme and will never give you a price till your signing the contract. Friendly staff, but will leave you waiting for a long while to get any paperwork done even with an appointment.

skyler with young Subaru help me out, he made the vist quick and easy. Would 10/10 recommend.

Bought an Outback when I wasn t expecting to buy a car so soon! Ryan is a great salesman and really makes an effort to get you familiar with the car. Everyone at Young Subaru is very friendly and I would definitely recommend anybody to purchase their new car here.

Today I was helped by Uriel at young Subaru. He had great communication and made buying a car easy and painless.

I just purchased a 2020 Impreza sport from Lance. Young Subaru and Lance always go above and beyond for me. I would refer everyone to them. Thanks for another great car!

My (!) light was on because of the cold air. Preston got me back on the road in no time

I ve been planning on buying a car, and Angelo has been so helpful and patient during the whole process. I couldn t ask for a better salesman!

I'd give them zero if I could, they have jerks for a service department. They'll surely never be getting my business. Rude, and unprofessional, not recommended.

I came here for safety, emissions, and on-site registration. On-sight registration there is free! The tests were done quickly and I was so happy to walk away with my sticker without an extra charge. Also, Veronica Blake really went above and beyond in helping me with my two young children. She coaxed my daughter out of a tantrum and was so kind and sweet to her. She also took care of the registration herself to save me a trip to the reception desk with kids in tow. I will never go to another place to get safety and emissions done.

Trey was incredibly helpful and got us into a car we love. I highly recommend him

I'm surprised by the positive reviews here. I feel like I should warn people that they'd be smart to look elsewhere for a vehicle. Multiple sales people I worked with provided misinformation about a car I was interested in. One sales guy was quite vulgar in fact, swearing a lot of the time while walking the lot. They played games with the asking price for the car, and later low balled me on my car's trade value. I was on hold several times when calling in to speak with someone, and I still haven't receive a return call from a manager. Customer service and professionalism are very poor at this location. Do yourself a favor and stay away from this place.

MARIO gave me a good experience, and I would recommend him to friends and family.

We just bought a car from Karlee Thompson and had the BEST experience! We loved her sweet personality and she was so helpful in answering all of our questions. We would recommend Young Subaru and Karlee in a heartbeat!

Service department is impossible to get in to in a reasonable time frame. Their so called expansion is a joke. They cheat people out of so called "free" oil changes. Read the small print. Dont prepay for oil changes if you buy a car there.

My experience At Young Subaru was amazing it was a painless process and I got the exact car I wanted & received amazing service all around.

I absolutely love my Crosstrek it has been the best car I love all the features & comfort of my My vehicle. I feel confident in having a vehicle that emphasizes on not only comfort But most Importantly Safety!

Tanner Yost Helped me get me into a Vehicle I love & have been wanting for months while keeping the frustration & stress out of buying a car. Making the process quick & easy and ensuring all my needs & wants for a vehicle were met.

I m lucky to have had him help me with both Vehicle purchases at Subaru it s nice to have such a nice genuine salesperson who truly cares about the customers

If you need a Subaru this is your dealership and ask for Hiram Donley He is an outstanding sales person very professional Very knowledgeable And helped me get into Subaru Sports crosstrek. Thank you Hiram!

I worked with Todd Evertsen he was very pleasant, knowledgeable, no pressure, and all around just a great guy. I would highly recommend if your shopping here ask for Todd Evertsen.

I was looking for a car but not really sure what I wanted. I went to Young Subaru to explore my options. I am so glad that I did. I received so much help from them. The salesman that helped me, Alex Weeks, really took the time to make sure I was getting all of my questions answered. I am more than satisfied with the exceptional customer service I received!

Young Subaru provides outstanding customer support. I recently purchased a vehicle from Cutrubus. After battling with them to fix the issues on my car ( that were ultimately the Cutrubas mechanics fault) I decided to take my vehicle over to Young Subaru. I expressed my concern for the cost of the repairs that needed to be made and they went above and beyond to take care of me. They fixed my car at a low cost, (half the cost of what Cutrubus quoted for) and they really made sure that i had a great experience. They called me after the vehicle was fixed and asked if there was anything that they could help with that had not been addressed. They wanted to make sure that I "had a truly exceptional customer experience". And i can honestly say it was. I will definitely refer all of my friends and family to Young Subaru.

I liked them, they really worked with me and I appreciated the time spent trying to get me a deal on the car. They get 5 stars.

My experience was great! My salesman Garrett was very accommodating! Thanks so much!

We just recently bought 2 used Jeeps from Young Subaru, our salesman was Garret Quinney and he was awesome! Garret was very knowledgeable and didn't try to push us into something we didn't want or couldn't afford. I would recommend Young Subaru to anyone looking for a new or used car! Justin runs a great car lot and has a great team of guys and gals working there!

Absolutely blown away by the service. Edith, the administrative person, helped out so much giving me my own space for a zoom meeting that had come up unexpectedly with work. Those in service knew I needed to go quickly, Brayson ? sorry, helped so much to make it quickly and efficiently a good service. Awesome and will be a customer for life.

Meeting and speaking with Todd Evertsen and the GM was great, looking forward to working with them.

The best customer service I've ever experienced!! Go to Angelo Diaz for the best offer, experience, and overall satisfaction.Such a good guy.

*Updated - I received calls from the finance and used-car managers today in response to this review. They were quick to assume ownership of the issues and are making every effort to make it right. I appreciate their responses and thought they were genuinely concerned with fixing the situation. Thank you Young Subaru team. Upgraded the review to 3 stars from 1.

Purchased a used car from them, initial experience was positive until we actually took ownership. There were a ton of errors in the paperwork so we had to reprint and re-sign several times. We ended up buying an extended warranty package (I ve had good experiences with those in past vehicles) primarily because we were told the Mfgr warranty only had a couple of months left (car only has ~30k miles). Imagine my surprise when we checked with the dealership and were informed it actually had a year left in bumper to bumper and 4 years left on power train. (See below for the reason for taking it to the dealership)

The biggest issue was we had asked them to put a new battery in it, which we had to come back for the next day. While they were installing the battery, we also asked them to check the alignment because the steering seemed off. They told us the alignment was perfect and sent us on our way. The car had a recall that needed to be done, so we took it to the Infiniti dealer, who promptly pointed out that not only was the alignment not ok, but that it was so bad that the back tires no longer met safety requirements. This is a family vehicle that my kids ride in daily. To be told everything was great when in fact the opposite was true was a joke. I would have gladly paid for the alignment (did so at the dealership). Part of the value proposition here is they give you two years of free service including oil changes, etc. If they can t check an alignment, why on earth would I want them doing continues servicing? They didn t check it, lied about doing so, and sent us on our way. The negligence here and lack of attention to detail is appalling. The new Subaru vehicles look pretty cool, but I d buy them somewhere else.

I reported this to our salesman and sent over paperwork from the Infiniti dealership to validate. I was told I d hear from management, never did. Avoid this place unless you know someone there personally and feel like you can trust them.

PRESTON was awesome!!! He was so helpful and answered every question I possibly had. He made it a great experience and I recommend him to everyone I know! Thanks PRESTON!!!!

Jonah helped my husband and I find the perfect vehicle for us. Along with the rest of the Young Subaru team, he was nice, fast, informative and helpful. We definitely recommend Young Subaru!

To often we fail to compliment those individuals that go that "extra mile" to provide quality customer service.

We would like to commend Mr. Nathan Walker for the excellent customer service he provided us on the sale of our new Subaru. Nathan was the sales
person for my parents and our experience with Nathan was absolutely "awesome". From the time we walked on the lot and Nathan approached us he was very professional and went "above and beyond" to ensure that we received quality service. My parents needed a new car and it was because of Nathan that they made a decision to purchase a new Subaru. Nathan also spent quality time with us on the delivery of the new vehicle. His professionalism and can do attitude was exceptional.

Please convey our appreciation to Mr. Nathan Walker for an outstanding job and the "superb" customer service that he provided us.

Sincerely,

James & Nancy Putnam

Clayton Sunley was awesome, he help me find the perfect car. i would highly recommend him.

Kindred was an awesome salesman! Helped me get my first big purchase! Highly recommend!

They were friendly fast and great customer service. Subaru team is the best.
Worked with
Lance McNamara
Amy Jo
Amazing custumer service.

I had a really positive experience purchasing my Crosstrek. Jonah was super friendly, was great at answering questions, and he helped me get the pricing to where I wanted it to be which made me super happy. Jonah even delivered the car to my home because at the time of purchase it was at another location, and I live 45 minutes away from the dealership, so instead of coming all the way back to the dealership he brought it to me! And even a day earlier than they said! Very happy customer!

Best customer service ever clean and professional the staff are really friendly and helpful Special thanks to Preston Smith from the service department he was extremely helpful and patient with me i will continue to service my vehicle here and will recommend to all my loved one s thank you..

I recently bought a used car from Young Subaru and had a great experience. Seth Scholes was personable, showed me several relevant options, and was excellent in communicating with me even after the car was purchased to make sure I had the license plates and everything I needed. Seth went out of his way to be professional and helpful in every interaction and I would definitely come back.

I just recently purchased a vehicle from young Subaru with the help of Ryan Newbold. He is professional, knowledgeable, and easy to work with. We arrived at a fair price for the vehicle and the trade in. I would definitely recommend Ryan to my family and friends.

Young Subaru has top tier customer service! Our salesman, Ryan, was extremely knowledgeable and friendly! We weren't quite ready to purchase today but we will be back in the near future. Both dealership and salesman will be highly recommended to all of my friends and family!

I was missing some plastic screws to secure the oil drain access flap and they were able to get me in the same day and replace the missing screws for free. Overall quick and great service.

Kelby and Howard were very friendly and accommodating. The kids area in the waiting room is perfect and so helpful. Overall the experience was very quick and convenient. Highly recommend!

Young Subaru has been great for service the last few times I've taken it in. Extremely friendly, helpful, and always make sure work is done right. Thanks for helping me keep my 2004 going.

Overall great experience when shopping at Young. Originally went in for a used vehicle, but ended up working with both side of the dealerships (used and new) to purchase a new vehicle. As far as the used dealership goes, Angelo is a great example for how a car salesman should keep you informed and happy throughout the car buying experience, as well as after you purchased and left the dealership. I would definitely recommend this dealership to anyone looking for a Subaru vehicle.

Bought a 2017 wrx from young Subaru and had an amazing experience! Great staff and very excited about my purchase!

Going into a situation with no prior purchase experience seemed like a scary step, but Angelo helped me understand the ins and outs of what I would need to do to ensure the best results. Though a purchase hasn t been made, I ll be sure to continue where we left off when I m ready. Amazing service.

My experience at Young Subaru was awesome. I worked with Angelo and he was the ultimate professional. The staff were so understanding and willing to work with me within my price range. I would definitely recommend this dealership to anyone looking for a car. They were friendly, classy, and wonderful to work with. Please see Angelo too. He is the absolute best.

Update: When I went to pick up my new car, I was helped by Trey. I lost my trade-in car key at the dealership and retraced my footsteps over and over, just to find the key in my pocket, masked by my 3 year olds socks (which he took off at the dealership. Story for another time). Trey was so kind, professional, and patient with me while I was trying to locate that key. He helped me look and was very understanding. Young Subaru has made me a customer for life. They go above and beyond. Thank you Trey and thank you Angelo. See either of these guys for a GREAT car-buying experience.

Great service. Took exactly 30minutes to service (oil change) totaling $24.57 with a coupon of $15 OFF - the express service agent Bronson took excellent care of my Subaru Forester.

I worked with lance on the purchase of a new subaru and i gotta say hands down the best service I've ever had. I would definitely come back to young Subaru.

I'm sorry but when someone says they're gonna pay cash for a car you probably shouldn't be condescending to them about the price. Silly silly crumbs.

I m not the type to usually write reviews on anything to be honest, but the effort that Karlee Thompson put in when working with me was extraordinary. I was very pleased with her work ethic and welcoming attitude towards me as a customer. I will definitely be returning in the future if I ever need to purchase anything, she will be the first I go to. The 5 stars review was unconditionally deserved.

Knowledgeable staff and clean facilities. We spent the better part of the afternoon working with Hiram to see if we could get a deal that satisfied both parties. Unfortunately, we didn't walk away with a new car. The sales manager who stopped us on the way out was very aggressive and he definitely put it better than I ever could - "I want to sell you a car more than you want to buy one."

Dealing with Lance McNamara at Young Subaru was great!

Garrett has helped me and several family members get into Subarus and he is without a doubt the best sales person ever! No pressure but extremely informative of out options. Couldn't be happier! He is now our friend in the car business!

Stephen is such a breathing of fresh air! So happy and positive all the time. He was so helpful with my service!! Thank you Stephen keep up the amazing service.

Dakota was very friendly and helpful. He did what was necessary to get me business. He needs to make sure he doesn t forget to explain everything in the total price when he is showing the vehicle.

I worked with Jake and Ryan recently and had a fantastic experience. This is the second new car I've bought from Young Subaru in the last 3 years and I am impressed by the Sales support. Thanks Jake and Ryan for the great car shopping and experience.

When a customer comes back to the same dealership again to purchase a second subaru. The dealer is doing something right. Great sales team, no pressure at all.

Bought a Forrester here. I don't like buying cars at all! The process was pretty easy. I don't them to get me the best deal they could and that if it was a good price, I would be in. When I drove up to buy it, they had the paperwork ready and had it all done in about 30 minutes. I asked if they could wash the car and check the tire pressure of the person's car who drove me up and they said "sure!". They even vacuumed it out!! Awesome customer service!

I went in to this dealer just simply to look and I made it all the to the inside of the building before anyone spoke to me. Lance approached me and greeted me like I was a long lost friend. It threw me off a bit since no one is usually this nice to someone they don't know, but it was nice. He was very knowledgeable about his product and before I knew it I was signing up for a car I really wanted. He listened to everything I had to say and got me exactly what I was truly looking for. If you want a Subaru I suggest speaking to Lance.

Great experienced with Tanner Yost. He was very helpful and friendly and able to help my son to a 2016 Subaru and i will be trading my car at the end of rhis year and recommend this dealership to my friends and family. Best customer service as far as buying a car.

I had a great experience working with Angelo Diaz in finding a car that would best suit me and my needs. It was the easiest and best experience I have had car shopping in awhile. He was very knowledgeable and made sure I knew everything about the vehicle before buying! Will for sure be back!

Matt Perez sold us our car and he was fantastic. He wasn t pushy and was down to earth. Probably the best car buying experience I ve had.

I had an amazing experience at this dealership. They worked well with my schedule and got me exactly what I was looking for. Matthew Perez was the best salesman I have ever worked with and provided a great experience. I will be working with this dealership for all of my future car purchases. :)

Had the best time there! They were friendly and nice and all in all i got a car that had everything on my list and more for a good price. Id highly recommend them to anyone who wants to get a car! Ask for nick he is amazing!

Bought multiple vehicles here! They ve always taken care of me. Cameron the new car manager is awesome and Devin the used car manager both go above and beyond!

I went into Subaru just before Christmas after it was recommended to me. I was familiar with the Young dealerships because I had bought my previous vehicle from another location. I went in with SUPER low expectations and feeling pretty defeated after going to several dealerships the week before. Also, let me note that I was looking for a used vehicle and did not look at any Subaru s.

I had an appointment with someone else who ended up being unavailable, so Angelo stepped in to help. He was honestly so great. I can t imagine how the experience would have gone, had it not been for him!

First of all, let me start off by saying I was beyond difficult. The first several vehicles he showed me I didn t love. We test drove cars for hours. I was literally there for HOURS. I started to feel bad that he got stuck with me. He was beyond patient and happy to help the entire time. There was never a point where he seemed irritated or sick of having to deal with me. He just wanted me to be happy. I don t even think he took a lunch break the whole day now that I am thinking about it...
He even took me to ANOTHER Young dealership to look at their used inventory. Like he literally went OVER AND BEYOND.

When I FINALLY found the perfect vehicle it was a little over what I was willing to pay. I ve read several reviews about the finance department being pushy and difficult to work with. I didn t get that experience at all. I worked with Angelo and Devon to get the financing and both went over and beyond to make it affordable to me. I ended up leaving with the car I fell in love with, at a price I could afford. And never once did I feel like I was being pushed into something.

Overall, it was a super great experience. And I highly recommend 1. Going to a Young dealership to purchase your next vehicle and 2. Working with Angelo at the Young Subaru location. You won t regret it. Especially if you re half as indecisive as I am!

Was in the market for a legacy and saw one online. Called and spoke to someone to verify it was available. When I showed up to demo it, the car had a flat tires and a windshield so badly cracked I thought the picture online had to be a different car. No one followed up with me even after calling and texting multiple people for updates. Bradley the used car manager was the first and only person there that was very pleasant to work with and helped for the most part. Again once the car had been fixed and ready to show I constantly had to reach out to the sales staff for questions. I've never felt I had to work so had to spend money with a business. Finally found a better experience and deal at Nate wade.

Been using Young Subaru for all my service needs. The quick service is exactly that QUICK! All employees provide great service and make my wait as comfortable and short as possible. Will always bring my cars here to be serviced!

Had an excellent experience purchasing our second car from Young Subaru. Dakota and Gary were so helpful and quick to respond to our text and emails. Their low pressure sale methods are much appreciated.

Great service by Skyler who did a 60k on my legacy. He got me in and out fast and my car has never driven better. Overall a great experience.

Went in and had a great experience with one of their employees named Skyler. All time great service with that employee. Definitely would go there again.

Any contact that I have had with Young Sugaru of Ogden has been a pleasant experience. My 2010 Legacy is given the most extensive, most comprehensive and most complete service available. The service consultant who assisted me is Veronica Blake. Veronica is friendly as well as extremely knowledgable about the vehicle that is being serviced. Everything that was to be done to my Legacy was explained in detail to me and I was asked more than once if there was anything that was happening with the car that I thought was out of the ordinary. I appreciate the attention that is given to me whenever I take the car in for it's regularly scheduled maintaince. To this point I have not been unsatified with Young Subaru of Ogden. (This 2010 Legacy is the second subaru that I've owned. My first subaru was 15 years old when I traded it and it was running extremely well, my reason for trading was that I really liked the new look of the Legacy)

I came in to this facility, looking at cars, i normally have had horrible experiences at the other subaru dealers. Justin Greeted me with a very warm welcome to the dealership. he showed me a couple cars with a very non pushy approach, i ended up buying a car. Justin was very helpful and i had a wonderful experience and i would recommend these guys to my own friends and family.

Truly exceptional experience for sales, service and parts. I had the best experiance when visiting Young Subaru! I was greeted immediately and the salesman , Tanner Yost took the time to find out what he needed and answered all of my questions. I was shopping for a reliable car for my teenage daughter, and I needed one to last her all through college until she could buy her own.He found one that was right in my budget and in great condition. He was very professional, nice and made the process smooth. I will continue to go to Young Subaru for future purchases and will always ask for Tanner Yost first.If I could give them more than 5 stars I would.

I was well taken care of during the buying process by Caleb Kimball! He made the whole experience quick and easy and relaxed!! I am so in love with my new 2021 Subaru Forester and know Young Subaru has me covered

They have all the parts i need at usually reasonable prices. Especially, fluids and filters.

If you're looking for someone to help you with your first car buying experience I'd go see Skylar! She's really helpful and doesnt pressure into anything.

James was a top notch sales person. I felt that the process was smooth and he asked pertinent questions and was extremely helpful. Great experience!

Clayton Sunley was my salesman at Young Subaru in Ogden, UT. From the moment we stepped onto the lot, we had his undivided attention and it only got better from there. We were both car guys, but Clayton really knew his Subarus, being an owner himself of several versions. I was able to question Clayton in depth about the new timing chain and engine improvements. After narrowing down my desired car and a invigorating test drive, Clayton made the paperwork and purchase very streamlined and enjoyable. Clayton was also available after the purchase, allowing me to call and email him questions about my car and maintenance.

Young Subaru took really good care of me and my Uplander!! While I was waiting Ryan Laney and Lee Jordan answered my questions about leasing a Forester. I would definitely recommend both the sales and the service of Young Subaru to everyone!!!

Excellent experience! Walked in and was quickly greeted by Howard. He offered treats and coffee while we waited for our 2017 Subaru crosstrek to be serviced. Will definitely be returning to this location for all my Subaru needs!

Bait and switch advertising.
Called about an exact vehicle and ad, it was in showroom, then went in and the price was @ $8,000 more because "there was a mistake in the ad". It's no wonder people are switching to online car buying, just like I am about to do now.

I went to Young Subaru and the experience was above and beyond. From beginning to end the process was smooth. More specifically my salesperson, Karlee was amazing. She is extremely genuine and trustworthy. I appreciated her quick and clear communication with me about all the details of my purchase. Karlee listened to all my needs and went above and beyond to help me find the right vehicle. Karlee never made me feel rushed like other salespersons I have worked with in the past. After shopping around and doing my homework I knew the deal that I needed and Karlee was able to make it work in my favor and I couldn t have asked for more than that. I left with my brand new Subaru Forester and a smile. Thank you Karlee!

They took great care of my car and my little copilot.

Skyler goes above and beond when providing service for me. He is excellent at his job.

I would highly recommend Skylar if your interested in getting a car! Great sales person!

Although I didn't end up buying a car, I had the most helpful and knowledgeable sales person. Tanner was Great! When I decide what I want to do with my car, I definitely will be back to Young Subaru! Thanks Tanner!!

I have now had the pleasure of working with Hiram on two vehicle purchases. He s so great to work with, he really listens and has gotten us into two perfect vehicles at a great price.