Spengler Review

Always pleasant, competent and thorough. Answers all questions and reviews service provided before leaving.

Excellent service. A little pricing but you have to pay more for great service. Came out and fixed my hot water heater that needed replace. Replaced it same day! Was recommended by the owner of Creative Landscapes, Josh Martie.

Irresponsible and unprofessional. Overpriced and lazy.

My mother called and a very understanding and compassionate man by the name of Cliff came out,who also believes in Jesus and our Heavenly father. He inspected our hot water heater tank and made us an appointment for the same day to take care of the problem.A big thanks to Cliff & Spengler co. Would recommend them to anyone

Worker showed up . I told him what was going on. He said let s go in the attic to check the air handler . So that s what we did . He climbed up and started looking at the south handler and I kept telling him as I climbed up that it s this one . So he climbed over to the one I pointed to. Took a picture and climbed down. That seemed odd but figured he knew what was going on.
We went outside and he grabbed his gauges and a small tool box . He hooked up the gauges and said it needs Freon. So he said let s go make a plan and cost . Cost was $494.00
Then should I m not guaranteeing this is the problem. I said WHAT!!!! So we re going to do something that may or may no fix it?? Not guaranteed this will work. Did you get him from the streets as a worker . Going to charge me and not for sure it s the problem. Then I felt he was there to make me buy a new unit . So he grabbed the bottle of Freon and hooked to unit . After checking the gauges . He said that s not it . It s the ac coil clogged or a different part . He said approx. $1,700 to fix that . I said well that s better then $5,000 for a new unit . He said no it s like $7500-$10000. At the being of all this I told him what I thought was the problem . Clogged a coil . Guess what that s the problem. Had someone out there this evening to fix it for $500.
Ac unit is running fine ..
I wrote him a check for $89.00 for house call. I really don t think I should of had to pay that for not wanting to fix the unit and try to mKe me buy a new one . So I will call the bank tomorrow after someone from your company calls me .
Sincerely , bunker hill customer

I wanted to write a quick note to thank you for your staff s honesty and dedication you provided when replacing our heating and cooling system. Your commitment to us throughout the days made the process much more bearable and was a big factor in our decision. Being that you have been in business for over 30 years, I presumed the staff would be courteous, informative and on time

What I did not imagine was the team s willingness to come back on Easter day to finish the project, giving up their Holiday time and prior commitments, in order to complete the installation and ensure the comfort of our household. That was truly remarkable and well beyond our expectations.

I wanted to acknowledge personally, Clint and Sean for their expertise and their efforts.
Abrahm for the several part runs from the warehouse to our residence.
And Jarrod for bringing this all together with the multiple follow-ups.

You guys did great and we truly appreciate the work!

Seriously? Quote for $1000 for a simple $150 job? Tried this company several times and always quote way higher than needed repair. Completely trying to rip customer off. Not sure why this company still allowed to operate. Do Not use this company

Today I was scheduled for a routing check on my furnace. A very nice young man, named Cole, came and answered all my questions. He was patient and knowledgeable. Not only did he answer questions about my furnace but went out of his way to help me with questions about my new water heater. He even contacted his boss, Josh, to try to assist me. They did not try to sell me anything and left me feeling good about my decision in using their company in the first place.

Ched was of great assistance to our plumbing problem. On time very informative. We use Spengler Plumbing and Heating for all of our needs. They are an outstanding company with outstanding employees. Thank you for the great service Ched.

I generally wouldn't recommend them. I've had Spengler service plan for last few years. Most of the people are fairly nice. Unfortunately, not all their service folks have deep enough experience, and you can end up in a situation where they recommend unnecessary fixes or maintenance that can be quite costly. In addition, the prices I've been quoted / charged have ranged from a little over market to many multiples of the market rate.

For low voltage work, I'd recommend Scott over at Cox Intergrated Solutions in Lebanon. For heating / cooling / green home things, I'd recommend Phill over at Green Home Solutions in Collinsville. For plumbing, I'll probably still use Spengler until I find someone better.

Garrett provided fast and friendly response. Presented options to take care of our issue - left it up to us to decide what option to take. Provided knowlegeable experience and service.

I am a new home owner and had a problem with the plumbing and so we called Spengler. I have never had experience like what Jason provided. Jason R. is the BEST. He knew exactly what he was doing and did the professionally and the right way and recommended other options. I will be recommending them to everyone I know he showed up on time and was very informational about everything.

I have used Spengler Co on many occasions for several services including plumbing and remodeling. I can say with confidence that I will use them again and again as well as refer them to anyone I know.

Spengler Co brings quality and professionalism to their industry and while they are not the cheapest service provider, they are worth the small premium...you get what you pay for!!!!

In addition to excellent workmanship and a responsive team, they truly go above and beyond. The best example I can share was with a bad seal at the base of my toilet went out it fell through the floor. Not only was Spengler able to repair the toilet, but the floor and basement ceiling as well. Oh, and it was all on a holiday weekend.

If you care about your home and the work done in your home do not hesitate to call Spengler Co.

Food is always good. Workers are nice. Owner needs to upgrade the facilities. Building, lot, and drive thru layout are comically bad.

Was quoted $300 then they get there no camera and then said it was $800 --- BUYER BEWARE

A few months ago we had them come out to look at a huge backup. They identified the problem as a broken sewer pipe. The old clay pipes were replaced and the job was done right, and quick. On a separate call they came and helped me my nest was reading my furnace wrong. (old owners had a heat pump furnace, the heat pump was removed when they replaced the outside unit) only charged $40 bucks for the fix

Very thorough. Great. James was very personal and well mannered

Sean M. was outstanding tonight! Our air conditioning had gone out and this evening he worked not only through the torrential rains, but sirens as well! Thank you, Sean!! Thank you, Spengler!! Excellent service!! A++++++

I can always count on Spengler for their great service. Dave solved the problem and I would ask for his service again.

Everything exceeded my expectations. From the phone receptionist and their true empathy for my current plumbing problem, to the technician who was incredibly professional. His name was James, and he went beyond the call of duty at 9:00pm. Don t underestimate the importance of the phone operator as well, as she (forgot her name in the moment of plumbing panic) really took interest in helping me solve my dilemma.
1st time I have used Spengler - and they just became my 1st to call.

Ended up calling Spengler for a deep clog in the kitchen sink pipes. Corey and Stephen showed up to fix it, and I also asked them to look at a cracked outdoor faucet. I asked a lot of questions and they explained a variety of options and costs, looking to save me money. They fixed the clog and provided advice on preventative maintenance to avoid having to call a plumber out in the future. Later that day, Mike came out to replace the outdoor faucet, ensuring the old problem that caused the issue was corrected and also offered advice on preventative maintenance. No one likes unexpected expenses, but I was pleased with the work and the advice provided.

Well there isn't an option for no stars. This company is a huge rip off. They are no where near competitive on their prices for plumbing. Their service technician quoted me almost $1300 to have a single Line cleaned with a camera or $1200 without camera. You would be better off calling someone else. Roto Rooter did the same job for $154. I will know who to call in the future. Friendly technician though.

Yesterday, September 24, 2013, I had repair work performed by Colby Haenny, an employee of The Spengler Company. This was work that had previously been brought to my attention from a previous visit by The Spengler Company. I had a minor gas leak fixed, and a new thermostat installed. The work was performed in a professional manor with close attention paid to details. Mr. Haenny took the time to explain the work he had performed. This is something that is not always afforded to senior citizens, so this is a refreshing change that other companies should be doing. Mr. Haenny is an asset to The Spengler Company, because of his attitude as well as knowledgeable of the work he was performing. I will continue to use The Spengler Company, and will tell friends and family to do the same.

Had an issue with a whole house water softener that was installed by them about 5 years ago. Talked to someone over the phone, they sent out a technician the following day. I tell them what is wrong and what I have attempted to troubleshoot on my own. Without even touching the thing, he just says it will cost 350 bucks to replace nearly the entire top of the unit (multiple parts that could have all been fine and replaced individually)... the majority of the system are non moving parts... yet he wants to replace an entire assembly. Says he isn't even really the guy who does this and asks if I want to go ahead and order the parts. No troubleshooting, didn't even bother to see if what I said was true. I guess if you aren't paying them monthly for their service to the system, they gouge you for any kind of repair.

I ended up talking to another plumbing service on the phone, they said they could come out and repair it (parts and labor) for about 80-120. They even told me what part was wrong without even seeing the unit on the phone. Ended up having them mail me the part for 35 bucks and replaced it myself... would never recommend Spengler. I think they get most of their service because they are one of the few in the area. Overpriced, lackadaisical "troubleshooting" and insanely overpriced. I gave them 2 stars as they came out promptly... but otherwise, get your wallet ready for unnecessary spending.

Edit: In response to the owners reply. It was in November and I just got around to posting about it now. There were not "options", but a single solution given. The guy who came out offered a discount of 60 dollars instantly when I said that was too much, but it was still nearly 300 dollars for what turned out to be a 35 dollar part... if you actually would send a technician out that knew what they were doing. I don't plan on calling to resolve it. I chose to fix it myself because your prices and "troubleshooting" were unacceptable.

Happy with Spengler company and the service they provide

They work very hard to get projects done. Sometimes they aren't coordinated very well, but that's because they have so much going on normally. They do all of our heating and plumbing work. Never had a problem with any of the work they've done. Last plumbing inspection, we found a wastewater leak that had it gone unfixed would have eventually found the guest toilet on the first floor down in the basement. They always call before they come out, but I have found the dispatchers don't have direct communication with their workers in the field. One day I was called and informed "here he comes" and "he" didn't show up until 1 p.m. Turns out it was a different "he" because the "real he" had called in sick the night before and the dispatchers weren't told. The work was still done on time though. But, the dispatchers don't have any way of knowing where their peeps really are. Seems with GPS, that would be easy to fix.

It was awesome especially compared to Tiger. The technician was very knowledgeable, gave different plans and I m very impressed with Spengler Plumbing. He should get a raise.

Fast service. Called at 1 am and appointment set for 10 am. Stephen explained the problem and options. He was very knowledgeable and courteous. Always a good experience.

They were all Amazing had an issue with plumbing . This was around 8:00 at night..they immmediately called me letting me know who would be coming out . When and who would becoming out. Cliff came out and got everything taken care.. Cliff was Amazing ...Thank You All So Much...Grealy Appreciate al the work and Excellent Customer Service from Everyone..THANK YOU!!! EXCELENT TEAM..

Spengler came to inspect our sprinkler system. Jeff was thorough, professional, and courteous. When we need plumbing, heating, or cooling services, we think of Spengler first. I recommend you give them a call to get a quote.

I have been a Spengler "partner" for several years. From the minute they pick up the phone: "It's a great day at Spengler" until the time they leave your home it is a flawless customer experience. It doesn't get any better!

I called Spengler to come out and give me an estimate on a variety of plumbing I needed done. The man they sent was okay. But he had a strange idea about cutting a hole in my bedroom wall to put a shutoff valve for the outside spigot, rather than in the basement where the pipe are easily seen. Then he wouldn't give me with in a day because he knew I was having other plumbers come out for estimates. He wanted to give me the quote the following Monday, a week after my appointment. I gave him the benefit of the doubt but told him I wanted the quote by Friday. Friday comes and goes and nothing. Monday comes and goes nothing. An entire week goes by and nothing. So I call and I speak to a woman who says my guy is on vacation and she'll call me back. another week goes by and I don't get a phone call. So I call back. She says she has called me but I didn't have a voice mail set up. Well, as it turns out she wrote down the wrong number. Instead of doing her due diligence and checking my file to see if the number was correct she waited for me to call her. This wouldn't bother me but Spengler talks about being a paperless company. So surely, my name and number on are on file...after all when I made the appointment I had to call and give them my name, phone number and address. But to top it off she tells me she still didn't have the quote. A month later. Excellent Customer service, I'd say. If I can't trust you to do a simple thing like give me a quote then why in the world would I ever trust you to come to my house and do repair work? Shoot, even if I went with Spengler at the rate they turn things around it would be 6 months before they'd even show up to do the work and they'd probably go to the wrong house. Spengler, thanks but no thanks.

Knowledgeable, polite, and friendly staff. They do cost a bit more than other places, but I have always gotten a fast response and great customer service.

What a joke, they have a commercial out now that says "no freakin hot water"
How cheesy and unprofessional is that?
I wouldn't use them for that reason alone!!

So far I've received first rate services. Hope it continues. Big work is just beginning.

We have been Spengler plumbing customers for several years. From the start, we have had top-notch service, support and results from each and every technician they've sent. They have always been on time, courteous (both in person and in deed, i.e. shoe covers, cleaning up any debris/replaced material, etc...) and accommodating.

Their pricing is absolutely comparable with companies that provide half of the quality service.

I have, and would again, without hesitation, refer every family member and friend to them. I'm a convinced customer for life!

I had an outside faucet that would not turn off. My husband is ill and I was not sure how to even turn off the main water line. I called Spengler and talked to Angie who was very helpful and got me set up for the same day. Garrett came out shortly thereafter and gave me several options to fix my faucet. We discussed the options and came up with the best solution for me at this time. He fixed my faucet, cleaned up the mess and put everything back the way it was. It was a very pleasant experience for me and gave me one less thing to worry about.

Central air condition stopped working overnight during 90+ temps. Called Spengler as soon as I saw that the AC fan blades were not spinning but the unit was running. The appointment process was great. I called and spoke to someone very quickly, and was called back within 20 minutes saying someone would be out within the hour. The individual that came out was polite and professional. Looked at the unit and was able to get the unit running again by replacing the capacitor ($320). Everything up to this point was great... Then he said that the unit was 12 years and the pressures and temps were high. He said I could replace the compressor for $2800, but suggested replacing the whole unit and coil. The cost for this with "discounts" for military was $6000-$6500... Not knowing the going price for this (we don't purchase new AC units regularly) we were shocked. At this point he became more of a "salesman". Saying that the capacitor may only last a day or two. But, if I went with a new unit he would waive the $89 service call fee and I'd save the money from the capacitor. I had to make the decision between a $320 fix that he said "may last the day" or commit to a over $6000 replacement. All the while he was being very "salesman" like. Luckily, I went with the temporary fix...

I called three other companies immediately after. All of them laughed when I told them what Spengler quoted me (this was after they gave me their quotes). All three were within a couple hundred dollars of each other. The highest was $3700!! Yes, that is nearly $3000 more than anyone called.. These were well established (40+ years in business) companies. Talk about taking advantage of someone. I don't normally write reviews, but I was so shocked by this I feel I had make it known.

Chris was very helpful with choosing & making arrangements for replacing my water heater.

Zack did a great job diagnosing our problem late at night and ensured we had portable units until a new system could be installed.

Randy and George were right on time. They did a great job with the install and saved the day.

All three we complete professionals and very knowledgeable in every aspect of HVAC systems.

Spengler has been great to my family over the years and we will continue to use them for all of our HVAC needs.

The two employees were very friendly and helpful! They explained details of installation and answered my questions. I felt comfortable and confident that had given me excellent service. Thanks

Same day service as the call. The service department called to let me know the technician was on his way and he arrived in the promised time frame. He quickly determined the problem, told me the part that needed to be replaced and gave me my other options. He did not try to hard sell me and he would have driven away with no charge if I chose to do the repair myself. I chose to have him install the part. It wasn't on his truck but he had another truck deliver one quickly. The new part wasn't the same size so he installed a new bracket to hold it in place. Great service.

The 5-Star rating is INACCURATE -- my experience rates 2-Stars, no more. I was disappointed with my "service check-up" on my one year old water heater sold and installed by Spengler. The technician-salesman who came to the house proceeded to do a complete plumbing system inspection of my home in which everything is in good working order and without leaks. He then recommended a new water softener, new toilet, several new valves, and other items totaling several thousand dollars. He did drain and inspect the water heater as I expected. He also recommended replacing the water heater annode on the year-old water heater, which Spengler's own literature says should be replaced at 5 year intervals.
I feel that my experience was more in the nature of a sales call than a service call.

Bob did an excellent job at our house, he was very knowledgeable and thorough in the inspection of our plumbing and gave us some very good ideas and solutions to consider. He wasn't pushy or overselling..he was very considerate.

Not impressed. I called about a drain issue. Explained I have a slab foundation and the pipes are on an outside wall. Dude was here for all of 5 minutes... shined his little flashlight and areas I told him I saw water. He said oh yeah this isn't good.. you know I can't see anything, but you're looking at at least 4k.
Not sure where all of these amazing reviews came from, but as far as I'm concerned this place sucks.

EXCELLENT WORK AND VERY COURTESY . EXTREMELY PROFESSIONAL

Ralph Blake was our technician for our service call. He was helpful and professional. I would highly recommend Spengler.

We called at 4:45 pm about a problem with the fan on our a/c. They offered to come right then and there! We didn't expect such FAST service. We did tell them though that it wasn't an emergency. The weather has cooled, and they scheduled us for first thing in the morning... they were prompt, courteous, thorough,very clean and professional appearance, and upon completion of the job, cleaned up after themselves. We received thorough explanations about the problem the technician wrote out several options with price quotes and gave explanations in detail. There was no pressure of any further purchase.
I feel very comfortable about the service that was received and WILL call on them for future needs.

Scott did a great job installing new kitchen faucets last week. We also used Spengler recently to install a new water heater. In both examples we found the service to be prompt and professional. Spengler is a service provider that understands how to provide quality service and a pleasure to work with.

$1100 to just auger a toilet and an additional $800 to run a camera through the line? Got somebody here right now doing the same thing for less than 1/3 of that price. Way to try and rip off a pregnant lady!

The toilet was brimful, the bathtub had water and sludge in it, the shower drain backed up.....oh, what to do? Call Spengler's. Jason came out in a short time and was on top of the problem. He found the clean out and showed us lots of tree roots. He said he needed to go in with the sewer chaser and clean them out. We felt like he knew what he was doing and like we were in good hands. We flushed the toilets, flushed water down the drain and it was fixed and we were back in business!

Came out for free. Straight forward. My grandfather has cancer and they were very considerate of that. Paid over the phone. Easy, friendly and straightforward transaction.

Great experience!!! Bob, the licensed plumber today, was professional and courteous! Very patient with my children and dog as they tried to hover over him. Thank you! Services were explained well and suggestions were made.
Love the shoe covers!!! I wish everyone did that!
Would definitely ask for Bob and the Spengler company to come back to my house!

The experience was great because Zach was able to diagnose the problem and set it up so that the work was completed the same day. I do not remember the name of the man that did the install and new valve install but he removed the old waited on the new to be delivered and then completed the install. The best was not only having the problem corrected but there was no big clean up for me to do when he was finished. It was eight or eight-thirty PM when he finished. Great Job!

Spengler recently replaced my furnace and air conditioner. I have used them for numerous jobs in the past and this experience was great. Jeremy was thorough in explaining my options and provided a starting point for price that was negotiable. They worked to accommodate my schedule for the installation and were very professional in all interactions. I would definitely choose Spengler again and recommend them for both HVAC and plumbing needs based on this and previous experiences.

James and Ralph was amazing to work with. They was no pressure to get top of the line. They wanted to know what I wanted,where was I comfortable, there was no b.s. They were very honest and that goes a long way with me and my family. Hard to find that now days

I had immediate, and I mean RIGHT NOW service on my toilet in the upstairs of my home....Within two hours I was up and running again with Ched as my technician...Great customer service, and quality materials. I had a full replacement of a 25 yr. old unit....Love the new one!! Thanks!!

The guys did a great job and were super timely about the install.

Really helpful with the plumbing problems that we have. The person that was sent to the house was friendly and professional.

We waited on our "trusty" plumber all day and then finally called Spengler. We had the nicest guy, James, come to our rescue and help with a clogged/backed up sewer drain in our basement. We had such a great (and affordable) experience that we signed up for their maintenance plan and will continue doing business with them. Thanks to James and everyone else at Spengler!

Zach from Spengler came out and did a detailed inspection of our entire HVAC system. His findings were accurate and his inspection was thorough. He let me know the various issues that could be causing our problem and presented us with our potential solutions. He knowledgeably answered every question I threw at him. He was also polite, on time, and very patient as I fumbled through my list of questions. I would highly recommend Spengler!!

OH..MY...GOD....LOL. Called to have my ac checked. Each year, I just need to have a shot of freon put into it to keep it alive. Last year, it cost me about $60 bucks to have someone come out from a different company. This was the TOTAL CHARGE. Spengler wanted $89 bucks JUST FOR A TRIP CHARGE!!! This includes NOTHING! DO NOT USE...unless you like to be ripped off.

Oh, and by the way, I told the operator that I would go with another company and she seemed to not even care. If they actually wanted your business, they would have tried to do something. Go with someone else or, if you are independently wealthy and like to give your money as a handout, go with Spengler

Spengler was very flexible in scheduling an appointment that fit in with mine to test our sprinkler system. The Spengler plumber was very pleasant and completed the test accurately and quickly.

Have used Spengler for service to our heat pump and have always been pleased with the results. Today we received excellent same day service from Spengler for our ware softener. Chad spelled out alternative solutions allowing us to minimize our costs. I can definitely recommend them.

My husband and I sincerely appreciate working with a company that has it's customers as their main concern. We know that we will get the best, as this is the 2nd time we have had a major renovation with them. They helped us with financing that allowed us to get in a new HVAC as soon as was possible when our furnace decided to die in the middle of winter. Another thing we love is the specialists that they send to us. Their knowledge of HVAC, Plumbing and Carpentry have been outstanding. Thank you Billie and Zack G. for all your help!! Sincerely Stephen and Terrylee

Will file complaint and wire complete review later.

Very friendly and did a very professional job. I will definitely use them again.

Spengler has always been professional and knowledgeable of the systems they sevice. I also greatly appreciate their respect they show for my home in cleanliness Always wearing shoe protection and keeping work areas clean

The technician was so courteous and efficient. He was cheerful and engaging. Such a pleasure to welcome him into my home. A very positive experience.

Great Service! Grandbaby enjoyed Zack warmth! Family oriented person

Professional and friendly service. Started work next day. All around good experience!!!

Great service, as always! Love our new air conditioning/furnace unit. Worth every penny!! Our electric bills are lower and the house is cooler....doesn't get much better!

Their service is awesome! Very professional and knowledgeable. Same day service too!

The representative was friendly, professional and quick. I love that we get a call and email with a picture of the rep that will be coming out.

Awesome girl I spoke to about the appertace postion

Spengler runs their company the way every company should! I have had to have several major things replaced lately, including the entire AC and furnace. Everyone that I dealt with were polite, respectful of me and my home, and honest. They gave me options for pricing to help fit in my budget, and gave me honest feedback as to what they would recommend at the least and at the most. They call before coming, giving me a thirty minute warning of when they will arrive. Sometimes, they even send me an email with the picture of the person coming. They are always clean, articulate, and very knowledgeable! I'll be honest - they are not the cheapest in town (and I am usually cheap). But they are also not the most expensive and are more than worth the price - especially for heating and plumbing, you get what you pay for. Let me put it this way, I have a home warranty that will cover some of what they do, I refused to use it. I chose to pay to have these guys do the job instead. That's how good of a job they do and how much I trust them.

Had to replace two A/C units. Phil and George came out, quickly replaced entire units, were friendly and cleaned up after themselves. Excellent.

Service was provided efficiently with care to surrounding -- wore booties inside. Spengler called with ETA of technician who arrive well within ETA
Evaluation of equipment was thorough and options were clearly explained. Really appreciated attitude and work of technician Zach

We just recently had work done by Ralph, Chris and George, and they did an excellent job! The Spengler guys have always been thorough and precise in their work, and they always explain in detail what they've done. Thanks, guys!
Marie and George Fero
Lebanon, Illinois

Twice this month they have been to my hme. Each problem was corrected and done within the same day. I will continually look to them for service.

I am pleased with Spengler, they come out when they say they will and don't try to give you more than what is needed to fix your system, They saved me a lot of money this past winter when a major furnace part that was thought to be bad turned out to be only a minor issue. They were honest and didn't try to put in a new expensive part when it wasn't needed. And today I had them out for water in the bottom of my furnace, they correctly diagnosed the problem and will be fixing it in the morning. No major work needed. Thanks Spengler

Spengler is amazing, simply said! All the technicians who have came to our house offer top notch service, explain everything to you in full detail and really seem to care about their work! We are very happy customers! Stellar performance to all the guys!

I was very frustrated trying to get service for my leaking cold water line in my shower
I called at least 10 plumbers and was told they were all too busy. Finally I called Spengler and got service with 25 Minutes., CHED was very professional and got right to the task and explained all my options and the related costs involved. He made a temporary fix until they could get the necessary parts and when they would return to complete the repairs. Spengler will be the only plumbing company I will ever call again. They were the only company that actually has people working on weekends as they advertise. Thanks Spengler for you OUTSTANDING Service.
Fast 24/7 service no matter when youneed help.

Very pleased with the service we receive from Spengler. Today my HVAC Specialist was Zach, and he was so helpful. He did a thorough check of our system and gave clear recommendations on things we could do to extend the life of our unit. He even gave great recommendations on products to help with our allergies.

be careful with the sales pitch, upfront, otherwise, good service.

Troy Family Dental made me feel comfortable. The staff are very friendly and helpful. Dr. Boatman is amazing; courteous and professional. I will recommend this dental office to you, my friends and family.

Called Spengler when my blower went out on my furnace last night. They came out and said it would be at least $1000 for the part and it would take him a week to find and I would be better off buying a new unit for $5200. I called 2 other people today for a second and third opinion and got it fixed for $233 and now I'm enjoying my air no thanks to them. Con artist!!

I contacted The Spengler Company for an estimate for a bathtub/shower repair after I had been very disappointed with another plumbing company's service. My experience with the employees at Spengler has been wonderful; from making the appointment with Angie, to Scott Summers who came and did the estimate for repair including several options to choose from, to John Kessel who did the repairs today. The service was exceptional. I will use their services when it is time to do a total bathroom remodel. I highly recommend The Spengler Company.

Great work. Phil and George were consummate professionals. Great work. Will definitely consider for future jobs.

Spengler has been great! Customer service with Kimberley and work completed by their plumbers was Superior! They will definitely get another call from me when needed in the future, as well as referrals.

Spengler responds quickly with quality service. What else could you want?

I had the Zach's come to my house today for plumbing and HVAC. Great service and a thorough explanation of issues with my systems.

fast, professional, thoughtful, and precise. thank you

We used Spengler to replace the blower motor on our HVAC. The technician diagnosed the issue on a Tuesday and provided the cost of the new motor plus installation to be roughly $1,100. We paid and asked about the time frame for it to be fixed. The technician stated the part would come from their supplier but hoped it would be completed by the end of the week. After calling Spengler Thursday and Friday for an update (it was hot with no AC) we were told the issue would not be fixed until the following week because the part was not in. The following week 4 days went by and no part. Not until the following Friday was Spengler able to come out and "fix" the issue...Except the issue was not fixed. AC and fan were running but still nothing coming out of vents. We called on the weekend and a temporary answering service booked us the wrong time slot for Monday to fix it. Finally nearly 2 weeks later the HVAC manager came out to fix what one of his colleagues apparently messed up. After all this I requested to apply the $71 coupon retroactively to my account since ya know it took 2 weeks to fix and...crickets. It's unfortunate because everyone I spoke with especially the front office ladies were pleasant and trying to help but ultimately it's a result based business when you're in the dead of summer in St. Louis.