What a great bunch of people here ! My experiences have been nothing but the best! Recently I had a question about my loan payout from a few years back and Alissa was able to track down my information that I needed with in an hour and I was on my way. Thank you for going above !
Service department is pathetic.They just don t care after the vehicle is sold same for the sales department. I don t want to give even 1 star but can t post the review without it.
Dennis is top notch Salesmen that's been in the biz for years! Knows the in's and out of the business and very knowledgeable guy!
I dealt with Goldie to buy my mustang from this dealership. Goldie went above and beyond to provide the best customer service. Even talking with the manager was good during negotiations. Goldie was very patient with me and answered all my questions in detail which helped me understand the process. I highly recommend Goldie and Capital GMC. May be I will buy a truck from them sometime and with help of Goldie for sure.
Thanks
A week ago i went to Matt B for help with my car and we are really satisfied, he was efficient, fast and he did the job perfectly. But not only did he fix our car but he also treated us lovely, friendly and he was fully honest the whole time! We would for sure recommend Matt B to everybody out there!!
I received very warm and welcoming service from this dealership, I would highly recommend going to Jatin as he was my go to person to buy my first car.
Great place great deals and lots of positive energy! Thank guys for helping me find my new ride.
Worst dealership in town. Every one from top to bottom here is a thief. If you want to waste your money, buy a car from here. Thumbs down. I highly caution and urge everyone not to go to this place
Easy intake. Always professional. Friendly attentive personnel. Work done right first time. Courtesy driver available. Good service
Just like to thank Dylan at capital gmc for helping me out showing me all the features and options on some new GMC vehicles that I was looking at purchasing for the wife if you need a honestly great salesperson see Dylan Diefenbach
Salesman Azi was very helpful with information & helped us make the decision on our purchase
We made 2 visits to this dealership, (several months apart) and Azi remembered us when we walked in. We felt comfortable & at no time were we pressured into anything.
Thank you Jay K, you made my first car purchase very smooth
Jas helped me find my dream car at a reasonable price. Very happy with all his hard work and incredible service! Would for sure recommend him to anyone!
Kelvin was a great help and easy to talk to! If you have to see someone there go see Kelvin!
I had really great experience in this dealership. I dealt with Goldie to buy my first car. Goldie answered all of my questions and went above and beyond to make sure i had everything i needed in a vehicle. He is really knowledgeable person about the vehicles. I highly recommend Goldie and Capital GMC Buick to anyone looking for new or used vehicle.
What a great team. Very friendly atmosphere, but more importantly, they take the time to understand your needs. My thanks to Jon Ngan for making the dealership customer experience second to none .
Purchased a vehicle here almost two weeks ago. Mike from Finance was awesome. The experience and rating would be much different if the company and sales person Abe fully delivered on our conversations. Our vehicle was released to us without passing AMVIC inspection because rear light was tinted. We were told that it's been ordered and that we would receive a phone call by Monday Oct 16th to schedule installation. It's now, Oct 19th and no update on anything. We've reached out to Abe via text
message, no response. We've called parts and spoke to Stephen and it sounds like nothing has been ordered. Aside from that, Abe made sure that our vehicle will also be cleaned on top of that because it was never fully detailed when we picked it up. I'm a person of my words and I truly thought I was dealing with the right people. I will reach out to AMVIC if I don't hear anything from Capital. Please don't reply with an apology. Deliver on what was promised.
The sales staff were wonderful and actually cared about what we wanted and would best suit our needs. Steve and Sam were very accommodating and we will definitely return for our next vehicle purchase.
Mo In the lube bay was very kind and understanding he answered every question I had and got my oil change done very quick 10/10 recommended
So glad i jave the opportunity to commend this company. The last time i called i was completely blown away by the impressive customer relationship of Miss naomi. A name i shall away remember positively with GMC.
After having a couple thousand dollars worth of repairs done, a recall for the part that caused all the damage was released. I was assured by everyone that was involved that I was getting a full refund, and it would just take some time.
After 2 months, I received a cheque for about 20 percent of the bill. When I asked how this could happen, they replied that I was told I would only get the amount for the recalled part (not even the labour involved). Utter lies, I would not have been surprised or upset if I had spent the last 2 months thinking that I was only going to be receiving 20 percent of the bill.
I contacted the GMC customer care center, where they looked into the matter, they received the same lies from the dealership that I was told and in the end, "the decision" was not to refund me for the damages that this faulty part caused.
I'm not exactly sure what lying to someone's face right up until the last moment the truth has to be revealed accomplishes, but that's the game they played with me.
I'll never buy anything from this dealership, or spend another dime at their repair shop.
Sam was great help , really knowledgeable and got us our first new vehicle . Love it very much . Thank you
Great experiences with everyone at this place. My first time buying a new vehicle and going through this process and they could not have made it easier. No pressure to buy or up sell or do anything. And when we decided on what we wanted they made the process easy and very comfortable to go through. My sales person was Josh and would highly recommend him, go check them out if you re in the market for a vehicle!
Excellent customer service and High quality cars 5stars
Great place for your next ride. And after sales service is spectacular. Thanks Samara for helping me out!
Brett Meaden set me up with new wheels. He went through great lengths to ensure I was taken care of and happy!
I worked with Jatin Kapoor in the purchase of my first vehicle. The experience was great. He is very professional, attentive, and accommodating to the buyers' needs. During the transaction, he responded to my questions and I did not feel pressured to buy which is what I wanted.
Bought a brand new car they "forgot" to tell us that the $700 heated seats option only works for the backrest in the passenger seat and they wouldn't work from the car's controls but some flimsy buttons you can't see on the side of the seat. Very sketchy! Also dealer installed meant third party contracted so that delayed our purchase further - again something they forgot to mention.
Also every time we called or went there before even closing the sale they kept trying to pass the blame and responsibility of dealing with us from one person to the next. Like we were such an inconvenience to them - had to see about 5 different salesman and they were never ready for our appointments. Too bad my wife wanted the car so we bought it anyway but should have went to a different location.
They said I'll get a customer satisfaction survey by email which never came so they don't seem to care about people's opinion either.
Edit: months later and still no response from them...
I was in recently browsing for a potential new vehicle and i was pleasantly surprised with the attentive service i recieved from Jay Kapoor. He was super knowledgeable and very interested in what i had to say, definitly not just a pushy salesman like you see so often. I would highly recommend him to anyone searching for their new ride.
From the sales team to the accounting department... They were all very knowledgeable, accommodating & friendly.
They helped us get a deal ironed out that worked for us. They made a stressful event an enjoyable experience.
Thx all.
Naomi demonstrates great phone skills. She is brilliant. Gives off very welcoming vibes.
Hello Googleland, I am very happy with all the interactions i had in this dealership. Kelvin was my dealer and he was very helpful and informative. I bought a 2020 Buick Encore GX. LOVE this car. Kelvin made me feel welcome and comfortable through the process. Goldie did a fantastic job also and was very informative in all my options. I would definatley recommend this to anyone looking for a vehicle!!
Mat B is an awesome automotive technician. He has always maintained my vehicles with a wealth of knowledge and devotion. He not only fixes your vehicle but sends you on your way knowing that you have had a great experience with a very capable technician.
My general experience with Capital GMC has been very good.
Jack Helmhold is a really great photographer for the dealership!
This dealership is amazing in service!!! I was being helped by Mr. Jatin Kapoor and his service was outstanding, he went out of his way to help me with the deals... His knowledge of the vehicle was amazing and the way he was able to understand our needs. Simply the best. His service was truly exceptional, super professional and transparent about everything. No doubt in recommending !!! You will not be dissatisfied !!!
Great Dealership! Jon is one of the most helpful, knowledgeable and fun people to work with. I've always had a great experience here! In fact he has gone way out of his way, figuratively and geographically to help me out! Get it right the first time.
Words don't do justice to the service I got from Naomi, she helped me get everything sorted out and was very patient whilst doing so.
Samara in the accounting department is very friendly !
Paid for a gold detail package
Was done on time and what an amazing job they did
Awesome service. Would highly recommend this dealership !
Where do I start? We bought a GMC Terrain from this location and loved the vehicle and loved the sales guy Dan. So when we had another child and needed more space we felt this would be the place to go, we traded in that vehicle and our salesman Goldie helped us into a Buick Enclave, explaining the safety ratings and how amazing this vehicle was and how luxurious it was we decided to bite the bullet and go with it. Although that experience was not bad what s happened over the past 13 months is an absolute joke. No sooner had we had the vehicle every sensor possible started going off. It was in and out of the shop numerous time s without diagnosis or any explanation as to what was going on. I was left at the side of the road with a broken down vehicle twice with a newborn baby. The front left axle was leaking fluid and the first time they said they fixed it I was in no less than a few months later with the same issue. It was then apparently replaced so that the issue was completely solved. However here I am again with a leaking front left axel... how is this happening?!?? I got a nail in my tire from some construction near my house and took it in and the tire was going to be 8-10 day because the tires were no longer being made ? And one had to come from Montreal ??? On top of these issues the communication from the service department is atrocious and the customer service is terrible . I spoke to the manager of the service department and she was completely unhelpful and unapologetic. Basically all they gave me was a car drop off so I didn t have to go get it. On top of all this I am again waiting on another tire and it will be a week or more till it comes in. I m left with two kids and no vehicle to use with a leaking axle and also a back right window that once wound down won t go back up without being pushed up. Buick Enclave lemon. More problems with this car in 13 months than all my cars combined in my 17 years of driving . TERRIBLE
Went in just to look at the new Terrain Diesel. Aaron was the product specialist I worked with and he was very knowledgeable on the vehicle. Capital allowed us to take the Terrain home overnight. In working with Aaron and the rest of his team, we were able to get everything that we requested as part of the pricing deal.. Additionally Baljit, the finance guy, worked with us to get the best payment start date as he could given our situation (my husband is on medical leave). They worked to accommodate us and our situation and made the whole experience very positive. I would not hesitate to send family and friends to the Capital GMC team in Edmonton.
Alissa McRae helped us get our terrain.very helpfully and pleasent
Adam in sales very helpful & friendly. Next time your shopping for a vehicle look him up.
This dealership is great !!! Service is outstanding, everyone gets out of their way to help you and to make your stay and experience unforgettable... Goldie is truly exceptional people, super professional and transparent. No doubt in recommending Capital GMC..!!!
Last but not least... He is the one who made us to get three vehicles from Capital..!!
Thanks Goldie...!!
Money grabbing con artists! Had us do a tranny flush for no reason and first drive with it lost all the fluid and almost had a accident. Never going back once they fix their mess
Admittedly, we pretty much knew what we were looking for, but Brittany did absolutely no pressure sales whatsoever. It all started with an almost effortless 24-hour test drive of a new Sierra which was arranged over the phone 45 minutes before I arrived at the dealership. Aside from a little paperwork and Brittany giving me a quick tour of the interior, it seemed she was just eager to get me on my way to get a feel for the truck.
That worked. That alone made me like this dealership. I am so frustrated with sales people who insist on coming on the drive with you, often talking incessantly and telling you which way to go, where to turn and when to come back. You can't learn anything about the vehicle you're driving unless you can pay attention to IT, not the sales person.
As for the truck, it sold itself. Though they did not have exactly what we wanted in stock, they got it to us within three days.
Derek (finance) was friendly and easy to talk to and both he and Brittany were easy to get ahold of via email, which was convenient for us.
We have yet to interact with anyone from the service department as we haven't had the truck for a week, but as for buying a vehicle from Capital GMC Buick, I would definitely suggest anyone to go there.
**EDIT: Have now taken the truck to the dealership four times for service and I have had absolutely no issues whatsoever. They've been helpful and fast. :)
John
2015 GMC Sierra Crew Cab 4x4, All-Terrain package
They are very helpful Thanks too Brent and Mike for all your hard work
Great experience at Capital GMC Buick, thanks to a Kelvin we got into a 2019 GMC Acadia, trading 2 vehicles in on 1 after many denied deals from other dealerships, along with being told it can't be done, or just not getting the payments low enough, Kelvin and the awesome finance manager Brad made it happen.
Thanks guys!
Great service and location. Gord really help me from parts department! Recommend location!
Hey,
Parts & Service rocks!
Trina knows her stuff!
Sam has always been great in Sales , does honest hard work . And Moh in lube bay is always pleasant every time we come for oil changes .
I am writing to let you know how much I appreciate the outstanding customer service that your staff provided last week. The employee I interacted with, Naomi Duru was genuinely interested in helping me address my needs and concerns. Because of her efforts, I was able to exactly find what I need. Please let Naomi know that her efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued .
They're all nice and accomodating when you go shop for vehicles. Once you got the vehicle, you're on your own. They won't lift a finger to help you especially if the vehicle you took is not a Buick or a GMC. Service Department team did not even check if my wheel alignment was covered with the Total Plus Warranty I had. She just said ask your Finance Manager. The Finance Manager is another one who doesn't know anything. I was so pissed I just took my Lancer to Mitsubishi across the road and paid the $140.00 service fee. I emailed the Finance Manager to cancel my Total Plus, did not geta reply. On my way to work (That was Monday) I stopped by her office to ask her about my email. She said she received it and will give an answer on Wednesday. I told her there's a form to sign if I want to cancel the warranty. She said she doesn't have the form or has no idea there's a form. Came Wednesday, did I hear from her, NO! I dropped by her office again. She told me she's busy and all. I just said give me the form and I will not show my face again in your office. She doesn't know what form I'm talking. She doesn't even know why I got the warranty from GMC when she put me on First Canadian warranty. Duh? I did not do the paperworks, she did! It's a GMC warranty. I called that toll free number at the back of the warranty card. A guy answered and I let him talk to the Finance Manager. The guy faxed the Warranty Cancellation Form. I told the Finance Manager, "see there's a form." I asked her to sign her part and I will mail it myself. I don't wanna deal with them anymore because it's a waste of my time. Customer service people are rude too when they answer the phone. I don't wanna write a review about all that happened, but with what happened to the 2012 Acura of my sister, the back and forth conversation between my husband, the guy, and my sister pushed me to write one. Before the Acura was brought to the Service Centre because of emission problem, my husband said that it's half-half for the expenses. Bill came out, $437.00, my sister paid the whole amount to Acura Service Centre because Capital GMC said it's the fault of my sister for putting a regular gas instead of premium gas. Upon knowing what happened I went to see the manager and the salesman and the manager said "he did not say it's half-half. He had no idea of what's happening. He wants to know who said half-half." The manager explained again about the premium gas, HE COULD HAVE SAID THAT ON THE DAY MY SISTER GOT THE 2012 ACURA. For a first time buyer who doesn't have any idea about vehicles, they could have said that just FYI. All they care about is to sell vehicles. After signing all the paperworks, that's it! Bye!
Jacks photos are amazing! Differentiates capital apart from all of the other dealerships!!
I see that the Capital GMC Buick gives their customer a world class service and make sure they get exactly what they are looking for! And way to go Mr. Jatin Kapoor. I think he is everyone's go to person. People are pretty content with the way you deal with them. All the best
My experience with Trina in parts was very helpful.
I was in recently and had a oil change in the express lube bay. Moe was my technician and was every helpful he informed me of all of the conditions of my fluids and filters and also let me know about current promotions on the service side. Once again I would like to give a big to Moe as he was very informative and personable.
Called in with some inquiries about possibly purchasing a car and the Lady at the front desk ,I think her name is Naomi was extremely helpful and understanding. Honestly I was having a bad day but she was very professional and friendly. Excellent Service!
I'm generally apprehensive about sales reps, and am easily annoyed with the pushy ones. Ebin at GMC was a pleasant surprise! He listened to all my questions and addressed all the picky concerns I had! He really knows his stuff and I walked away a happy customer, with a spanky ride! I've never had a better experience at any dealership! Definitely recommend this place and especially ask for Ebin!
An excellent place to purchase any kind of vehicle. I purchased a 2013 Hyundai Santa Fe about a year ago from the dealership and am still in love with my vehicle. I ve had no issues with it and enjoy the service I get when I am there. Great people and atmosphere. Highly recommend!
Excellent location, great service especially Dylan.
I had a terrible experience with this dealership and will never return for any type of service. I booked an appointment for a car inspection and I've been harassed by a salesman all the way through even though I specifically said I'm there for service and not to buy a car. I refused to give him my phone number, but he took it from the system and started texted and phoned me anyway while I was waiting for my car to be inspected. Episode two of the nightmare: I made the mistake to book a second appointment with the Service Department to fix a minor issue. The appointment was confirmed twice; left my car there first thing in the morning. I'm receiving a call half an hour after to be asked if I order the part. Let me phrase this again: the dealership is calling the customer to find out if, for a booked appointment, a part was ordered. Never heard that in my life. Complete waste of my time. Went back to the dealership and expressed my disappointment for the service and the answer that I got was:" You can find your car parked in the front!"
Well I'm so sorry to disturb you with my business. Obviously you don't need it. Don't worry about it- I will never return as a customer again!
I just loved my brand new suv ...JATIN KAPOOR was really helpful and knowledgeable... i just loved the service.....
Brought my 2018 Canyon to get a oil change. Long story short they drained the oil. Changed the filter and put fresh oil in the truck. And started the engine and revved it. They did not put the drain plug back in and the truck started puking oil below my truck. Turned off the engine a few seconds later. The quickly put the drain plug in and topped up the oil the drained and said I was all good to go after quickly spraying under the truck with water(as I am watching all this happen standing in they bay). So I hope in my truck and park it outside. I go to find oil all inside my wheel wheel that was not washed and can see it dripping on the ground(I know it was oil due to touching it and clearly seeing it's not water). So I go talk to the service manager and ask for my truck to be cleaned properly. A oil change is 3 simple things. Drain oil. Change filter. And put new oil in. And they seem to mess us on that.
The customer service is really good. They help in every way they can and make you feel comfortable with your choice. If I remember correctly, Naomi was the one who attended to me and she is so nice.
Dylan was fantastic. I will be back to see him. Thank you .
This has got to be the best GMC dealer in Edmonton. My product advisor Kelvin Singh was patient with me throughout my purchasing experience and got me a great deal on my 2019 Duramax Denali. Kelvin s very knowledgeable about the product and made the purchasing experience enjoyable.
Very well trained staff, got me exactly what I wanted. Will definitely recommend, especially Azar.
Josh has been exceptional and understanding of what I want. He went above and beyond to make sure that I was happy and that I have been taken care of throughout this process! Samantha in finance went above and beyond to make sure that the right people were seeing my application! I have worked in this industry for many years and I would recommend anyone looking for a new vehicle to head their way!!!! They have been there for all questions and concerns throughout all of this! I would recommend anyone going to them! The management and a staff had been phenomenal!
Awesome Experience and Wonderful Staff! I was very pleased with how Jessica and Mike worked together to help me trade in my used 2011 Fiesta and got me into a newer (slightly used) 2015 Chevy Cruze! They were extremely friendly & helpful and had my best interest in mind. I would highly recommend them to anyone looking to purchase a vehicle.
Did I buy a vehicle here? Yes. Do I recommend you do? Absolutely not. After I handed over tens of thousands of dollars for a vehicle they were impossible to get a hold of, they never returned my calls, and they sold me a vehicle that needed an oil change and a full fluid flush which was not disclosed. The only saving grace was the service department who promptly changed my tires over and my finance guy who was super kind. Other than that this place was basically a bust. Buyer beware.
I was looking all over town for a dealer with an SUV that wasn t super priced jacked. I liked the 2018 GMC Terrain but it was too expensive for me. Then Brittany at Capital GMC went the extra mile and helped me get an awesome price, and even found a way for me to trade in my old vehicle for more than I was offered all over town. I am very happy with my Terrain. Incredible on gas and very comfortable.
My experience at Capital GMC Buick was great. I felt welcome from all the staff especially from Brett Meaden and Goldie. I didn't feel pressured into buying a vehicle. I traded in my 2013 dodge ram sport for a 2015 dodge challenger srt scat pack. I got a very fair deal for the trade in and bought the challenger for an awesome price. Couldn't of asked for anything better. I would definitely recommend anyone to come take a look at this dealership.
Looking for a new car can be very nerve wracking but with the service at this dealership it was all made super simple. I got the opportunity to talk to Jack who was very upfront with me, and helping me find where I needed to go. Superb photographer and a very kind young man. Thank you to the Capital GMC team for one of a kind experience.
This is the only place I get service they're really all about customers
Had to tow in my GMC Acadia last weekend for no start.
The adviser told me min 1 hour labor charge even to look at it. Later that day I was told diagnosed 4 hrs but only charging me 3 hrs(so customer focused). What they did is
1. Checked water leaking into fuse box
2. Side harness fail
3. Side object detection module failure(this was the cause ).
Object detection modules need to be replaced(GMC does such poor engineering, no start for such a small issue) . I requested can I drive disabling object detection , told not possible (that was a lie).so in total 3 days and my wallet 2 grants lighter. Was told will take 2 hrs to replace and reprogram(as if gonna code the program from the scratch like a software engineer, otherwise why would it take 2hrs)
If you are in there they gonna hose you.
Tracy in accounting is a pleasure. I approached her on the sales floor and even tho it was not her job she went out of her way to find someone who could assist me.
This dealership is amazing! Big shout out to Alissa, Tracey, Samara and Angie up in accounting, they are so friendly and funny! :)
Jack is an amazing photographer, I highly recommend!!
Amazing experience at this dealership - customer service and product knowledge was top notch. Thanks to the sales team for getting me into a new truck.
Recently stopped by Capital GMC to browse some vehicles - very impressed with the friendly service! Jaime, Chad & Mike were more than accommodating with any questions, concerns or requests that we had. They were eager to make a sale but in a way that didn't create a high pressure sales situation. They made us feel comfortable, valued and right at home. They were efficient and respected our time in the dealership. We will definitely be returning to this dealership when we are ready to purchase a new vehicle. Thank you Capital GMC!
Ruddy called us to appriase the vehicle we had been driving. We decided we had nothing to loose and booked an apt. Thats where it all went down! Ruddy showed us a 2018 Gmc Acadia. I've had my eye on one for over a year. It had all the bells and whistles. I kept my excitement at bay as we weren't planning on buying a vehicle. But also so many times we had been shown one thing and told later in the process we couldn't get it. Boy was I wrong. Ruddy and Mike pulled through, was able to get us a better intetest rate AND the car we actually test drove! It was easy, it was quick and painless!
Ruddy himself was very personable , professional and knowledgable about the vehicle he showed us. We had some great conversations and he even kept our 2 toddlers busy while we were going over paperwork in the finance department! This was by far THE BEST EXPERIENCE we have ever had at dealership. We will continue to give our buisness to Capital GMC . All the best to the employee's there. Thanks Ruddy!!
Upon noticing a particularly nicely equipped 2017 Malibu at this dealership, I proceeded to phone the establishment to set up a test drive.
My call was promptly received, and an appointment easily set without hassle with a Sales Rep named Goldie Singh.
The day of the appointment, Goldie made himself available quickly, and had the car ready in a short period of time. This differed significantly from my unacceptably long wait at Go Dodge/Southtown Chrysler, whereby despite having an appointment set for a particular car, the sales rep still took upwards of 30 minutes to source the vehicle in question; avoid THAT place like the plague.
Goldie was courteous and allowed me to take an extensive test drive in the car, while maintaining good customer rapport without being pushy. After arriving back at the dealership, I discussed purchase numbers with him and the sales manager, Brett Meaden. We arrived at a price we could both agree on (to be honest, I really wanted the car, and did not push too hard for money -- alas, the excitement of the car business!), and we closed the sale.
I discussed a few requests with Goldie, specifically, to have the rear "Denaliville" sticker removed from the rear of the car, and an alignment check conducted prior to my picking up the car. The finance manager, Maulik Shah, was excellent, and did not push any unnecessary insurance or coverage on my purchase. He demonstrated good professional manner and discretion with his approach to the finance process.
The next day (the day scheduled for delivery of the car to me), I admittedly arrived early, but was still welcomed in a very nice fashion. Goldie showed me my new (and thoroughly polished) car, and gave me a tour. I was somewhat disappointed to notice the "Denaliville" sticker not removed, and was issued an apology on behalf of the dealership, as well as an invite to have it removed at a later date at my convenience. That being said, an alignment check was performed as requested. I do feel the sticker removal should have been completed right the first time, which is one of the reasons I do not rate this experience a perfect score.
Since I arrived at the dealer alone for the delivery, Goldie was indeed kind enough to drive back my new Malibu to a convenient location close to my work place (this was a "company" car purchase). I did ask Goldie if he had indeed filled the car with a tank of gas, after which he assured me it was. Upon my starting the car (and after Goldie having left), I was disappointed to find under half a tank of gas in the newly delivered car. This would likely have been less troublesome had I been told the honest answer to begin with, and is the other reason why I do not give this particular purchase experience 5/5 points.
In summary, my experience at Capital was pleasant and not stressful. A polar opposite to the uncourteous, unprofessional, and disturbingly nonchalant ordeal I went through at Southtown Chrysler/Go Dodge.
In order to improve the experience at Capital to 5 stars, I would recommend listening and delivering upon your agreements with the customer, as well as delivering your cars with a full tank of gas ;)
4/5.
I just bought my new vehicle from Capital GMC and this experience was amazing. Most dealerships made me feel super anxious and Goldie was so far the only salesman that I had dealt with that didn t make me feel super anxious/nervous being in a dealership. I went in with a budget and Goldie and his team did absolutely everything they could to make it work. I felt like I was taken care of!
I had the absolute best experience here. Kelvin was the greatest salesman I ve ever met.
He was super easy going, down to earth and honest.
I absolutely love my new 2020 Encore GX! It s my favourite car I ve ever driven. I want to thank kelvin especially for making everything go so smoothly. He even sent me a video of it after it was all cleaned. You need to go to him!! I will be sending everyone I know to him. As well as for the rest of the team, Moe and Adam thank you for being so awesome!!
Thank you for the professionalism and courteous service you provided and
wanted to personally thank Mac for his excellent service!
