John Bender

Review of Southgate Buick GMC

Admittedly, we pretty much knew what we were looki...

Admittedly, we pretty much knew what we were looking for, but Brittany did absolutely no pressure sales whatsoever. It all started with an almost effortless 24-hour test drive of a new Sierra which was arranged over the phone 45 minutes before I arrived at the dealership. Aside from a little paperwork and Brittany giving me a quick tour of the interior, it seemed she was just eager to get me on my way to get a feel for the truck.

That worked. That alone made me like this dealership. I am so frustrated with sales people who insist on coming on the drive with you, often talking incessantly and telling you which way to go, where to turn and when to come back. You can't learn anything about the vehicle you're driving unless you can pay attention to IT, not the sales person.

As for the truck, it sold itself. Though they did not have exactly what we wanted in stock, they got it to us within three days.

Derek (finance) was friendly and easy to talk to and both he and Brittany were easy to get ahold of via email, which was convenient for us.

We have yet to interact with anyone from the service department as we haven't had the truck for a week, but as for buying a vehicle from Capital GMC Buick, I would definitely suggest anyone to go there.

**EDIT: Have now taken the truck to the dealership four times for service and I have had absolutely no issues whatsoever. They've been helpful and fast. :)

John
2015 GMC Sierra Crew Cab 4x4, All-Terrain package