Travis Daniel

Review of Southgate Buick GMC

Brought my 2018 Canyon to get a oil change. Long s...

Brought my 2018 Canyon to get a oil change. Long story short they drained the oil. Changed the filter and put fresh oil in the truck. And started the engine and revved it. They did not put the drain plug back in and the truck started puking oil below my truck. Turned off the engine a few seconds later. The quickly put the drain plug in and topped up the oil the drained and said I was all good to go after quickly spraying under the truck with water(as I am watching all this happen standing in they bay). So I hope in my truck and park it outside. I go to find oil all inside my wheel wheel that was not washed and can see it dripping on the ground(I know it was oil due to touching it and clearly seeing it's not water). So I go talk to the service manager and ask for my truck to be cleaned properly. A oil change is 3 simple things. Drain oil. Change filter. And put new oil in. And they seem to mess us on that.