Kristine Bautista

Review of Southgate Buick GMC

Purchased a vehicle here almost two weeks ago. Mik...

Purchased a vehicle here almost two weeks ago. Mike from Finance was awesome. The experience and rating would be much different if the company and sales person Abe fully delivered on our conversations. Our vehicle was released to us without passing AMVIC inspection because rear light was tinted. We were told that it's been ordered and that we would receive a phone call by Monday Oct 16th to schedule installation. It's now, Oct 19th and no update on anything. We've reached out to Abe via text
message, no response. We've called parts and spoke to Stephen and it sounds like nothing has been ordered. Aside from that, Abe made sure that our vehicle will also be cleaned on top of that because it was never fully detailed when we picked it up. I'm a person of my words and I truly thought I was dealing with the right people. I will reach out to AMVIC if I don't hear anything from Capital. Please don't reply with an apology. Deliver on what was promised.