Sons Honda Reviews

Just got a 2020 Honda Civic. Wellesley was wonderful. He helped me and made sure i drove away in the right car for me. Thank you so much. I love my car!

Me and my father purchased a car back in sept 2019 we had a good experience with the salesman. But months later on July 11 I had a problem with the metal engine cover on the car it was coming off. So I drove it to the service department to see if they can fix and to see if it is under my warranty to fix and replace it. We had the most awful customer service there. The Asian girl had an awful attitude and was rude to my father on the phone. I was baffled that happened. We are never going to service my car at that department.

Came in today looking to buy a used Accord but ended up leaving with a brand new one. Mr. Wellesley was very helpful, I definitely recommend buying a car from him.

Excellent and patient staff. They made sure to find a car I loved in my price range and didn't try to force me into anything for their profit.

I always get my oil change here. They have great customer service.

Very upset by my experience with Sons Honda. Found the exact truck I wanted. Certified Black Edition! Negotiated everything beforehand. Asked for additional pictures before leaving and noticed something on the hood. SPECIFICALLY asked the salesman about it. He said the paint was great! I DRIVE 4 HOURS TO THE DEALERSHIP. I get there and the truck is perfect, until I get to the hood. And there are rock chips in the paint and then 2 dents but WORSE, someone tried to repair the chips not with matching Honda paint, but just black paint on the chips and blobbed it on (not matching) and looking terrible! This is supposed to be a Honda Certified car, mind you. Now I have driven 4 hours to this dealership. They ve taken my car keys, because they wanted to first to inspect my car. I m ticked off and just want to go. I asked the sales man why he didn t tell me about the hood damage and he says he didn t notice it until I was already on my way down . They mess around asking what can we do to make this better. The sales manager comes out and offers another $500 off the truck. I said no and left. Mind you, the entire transaction was negotiated beforehand. I was to walk in, sign papers and go. They thought I wouldn t walk and I did. I really, really wanted that truck. But they lost all credibility with me and made me wonder what else they didn t tell me. Plus, I don t know what it would cost to paint the hood. Plus, I live 4 hours away so I can t just easily go back to the dealer for any other problems. If you do an internet transaction, buyer beware.

As a first time buyer when I first purchased my car I was very satisfied with my experience at Sons. However, not even 3 months with having my Pre-Certified used Honda, I only had one good tire on my car. It was a hassle to even get the service manager to fix this problem! Who would buy a car from a dealership with one good tire. Overall, Joe, the service manager was very rude and nasty. The service manager raised his hand at me when he was talking, very unprofessional man. I would not recommend any one come here and make a purchase or utilize their service center. I ll never do business here again, because as a PAYING customer I did not feel as if I was treated with respect.

The used car we got was a great price and everyone was very helpful. We had a small problem with the car and the dealer had us bring it back and it was fixed quickly and didn t cost us at all. The car is awesome. The person who sold us the car over the phone even can back in on his day off to complete paperwork and get us taken care of. The folks there have been so helpful. We would buy a car there again.

Everything was wonderful Ashton was very friendly and very energetic he deserves a raise and everyone else was really great to get us this vehicle and we'll recommend anybody to come here thank you

Mr. Willis Rogers got us in and out! He worked with us to get where we needed to be, in a new car!

I phoned the dealership regarding trading in my 2017 Civic. Ms Parajapati walked me through the process and at each step was knowledgeable, polite and considerate. I picked up my 2019 SUV a few days later. I am totally satisfied with the service at Sons Honda.

James norinh was was the best experience ever. He helped me with everything i needed to know. I went in to look for a vehicle and he met every demand! Please ask for salesman James norinh!!

Jessica is professional, friendly and informative! I always have a great experience with SONS.

I was greeted by one of the finest sales persons I have ever experienced--Carlton Harris-- his approach was ever calm and understanding, that is his personality----his sales approach was equally as calm and listened to my needs and my questions---if he did not have a immediate answer he found it as our conversation progressed----all of the staff walked me thru their procedures and explained each phase to my satisfaction ---as of this date i am completely satisfied with my experience and would suggest Sons Honda to anyone---just remember as consumers we have an obligation to be willing to ask pointed questions and be somewhat knowledgeable of all aspects of any agreement we enter into---Sons you get five stars from me

I had the best experience with Sunny Rohra! He was patient, personable, funny, and had answers for all of my 1,000 questions. Sons Honda definitely has amazing employees, and beautiful cars!

Salesman Carlton and Sales Manager Greg were a absolute pleasure to work with. Carlton was extremely helpful throughout my purchase process! Can say enough good things in regards to Carlton's attitude and professionalism!

Sons Honda helped me get the exact right car I wanted and they were very helpful! Thanks for making the car buying experience easier Jeffrey!

Fast and professional service always with the customer being first!!

Pleasant Experience-Thanks Joe
I'm very happy with my experience with Son's Honda. Everyone was very professional and my salesman, Joseph Headley, has been a pure pleasure to work with. Thank you, Joe!

Purchased a CRV 2019

GOOD POINTS

DANTE the sales person was extermly helpful he made sure all our questions were answered.
He was patient through out the process irrespective we would have bought the car or not.
He tried all his best in making sure we got the best price in the market And WE DID!
100 points to him. People like him make good business.

FACILITY - far away from the city but well maintained.

PURCHASING PROCESS - Quick and easy

PRICE - They price match and even at times beat the price u have so that is good. Worth the drive

BAD POINTS

MANAGER - while purchasing the car I was promised to get the cargo tray which after further clarification from the sales associate they said it was a mistake and not part of the deal so therefore I wanted to speak with the manager (simple request) but the manager refused to talk and never came out. I wasn't going to cancel the deal for a cargo Matt but if the manager would have at least came out it would have shown at least the customer service they promised. I was dissapointed. This makes the whole store look bad I hope this feedback is been viewed and actions are taken against the management.

Had a great experience. Sunny got me into a car I'm extremely satisfied with at a payment I'm also satisfied with without any pressure

Excellent Service AGAIN!
Son's Honda cannot be beat! They always have exceptional service and friendly staff. T. Harden took great care of me and getting my car what it needed. I'll be back for my next services.

I got my first car here and everyine was so nice and helpfull but it took a long time

Dante Blackmon is the GREATEST! He gave us excellent service. He answered all our questions in great detail. I highly recommend Dante.

I give the Sons Honda staff an excellent overall rating because they were very cordial but yet professional. They did not use pressure tactics to try to convince me to purchase my beautiful Honda Accord EX-L. They have a five star operation and I will recommend my family, friends and acquaintances to consider Sons Honda before they purchase their next new vehicle. I gave this dealership a great rating because God gave me favor and I drove out with the car that I had prayed and asked God to bless me with without any adversity. Buying a large item can be stressful but I can honestly say, my experience at Sons Honda was stress-free and pleasant.

Bought a car in labor day weekend. Even though I arrive at 5pm I left the dealer driving my new car the same day. Very pleasant purchase.

Always great service. Personnel friendly and helpful.

Pretty happy with my purchase experience. I had Dante as my salesman. I let him know that I m a no BS customer and had done my homework. He had us in and out in 2 hours including test drive, trade, and finance. Overall we ve been very happy with the value given for our trade and the price of the vehicle. Would definitely recommend buying a Honda here !

I LOVE Sons Honda Service Department. The staff is knowledgeable and personable. My service advisor Mark Smith coordinated my car service and shuttle without a hitch. Bobby was the shuttle driver and he was also GREAT!! My son was so excited to ride in the shuttle LOL. I didn t purchase my car at Sons so I was a little leary; however I had no reason to fear. They are excellent! I will continue to take my Pilot there.

Quick and efficient.. good communication! Thanks Sons of Honda for getting my car back on the road!

Ask for Clark when you need your vehicle serviced. He was my service rep and he was great. We had some good laughs and I like that he gave me updates throughout my wait time. I Arrived at the service department at 7:30am, doors opened at 8am and I was out the door by 10am.

Jessica always gets me in and out in a timely manner and keeps updated with my car

Contacted by sales shortly after inquiring about a vehicle I found online. Set up an appointment the next day to check it out. Long story short they made the deal happen as close to my terms as they could get. Very friendly and knowledgeable staff that will make the deal if they can.

Son's Honda was great!!! The entire staff was friendly. David Mitchell, Jr. and Gregory Pointer made sure I got the best deal and walked away happy with a new car. Thank you so much for taking care of us and for the amazing customer service you provided for going above and beyond!

I ended up trading the car i got from last year for a Honda Civic, it was more ny style and bigger than the Fit. I'm thankful to Wellesley for helping me out once again. Sons Honda always have great people that will help you out any way they can.

James Norinh was very knowledgeable about the Honda Accord Hybrid that I recently purchased. He was honest and very professional! I would buy another car from him anytime i m In the market and I will continue to be a faithful Honda customer. He is a wonderful, kind, and relatable sales person! Not pushy or anything! If you are looking for a car, I would recommend him to help you find the car of your dreams.

The dealership personell is very friendly and professional..the service is great...
Emissions Inspection
Awesome, Nathan was my service advisor and he got me in and out with the Emission inspection for 2020....

Sunny is what made the difference. Companies should hire more people like Sunny. He truly is a gem at Sons Honda. This is our 6th Honda. We have never had a sales person like Sunny. He was real! I mean there is no pretense about him. He just knows his stuff. Any one who has"Car shopping phobia" , like I had :) should deal with Sunny.People in Finance were great too.

I have a 2018 Honda CRV. I have taken back several times for noise feeding back through the phone. They insisted that it was my phone and told me that I should switch from android to an iPhone.
The last time I took it back I told them that the sound was feeding back through the speakers. They claimed to have turned the microphone down which still didn't correct the problem. They say that they have to wait until an engineer comes so that they can check it out and come up with a solution. No one knows when the engineer is coming.
With Georgia's new "hands free" law we have use the bluetooth feature which is very annoying.
As a mechanic myself, I don't need a engineer to tell me to change out the audio system. Knowing that techs don't get paid for warranty work, I'd wait for the engineer to come too. It's a shame that dealerships tell customers when they think the customer doesn't have a clue as to what's going on.

Probably the best car buying experience I've ever had. Love the make my deal option on the website. I was able to negotiate a reasonable price prior to heading to the dealership. In the past I have spent most of the day going back and forth at the dealership with no guarantee I would get the price I wanted. With the make a deal options, I knew I was going to be in the ballpark before heading there. Ended up not buying the car I thought I initially wanted, but once there, Mohammad made things very easy and we quickly negotiated a reasonable price on an upgraded model. Got there about 5:30 and drove home just after 8pm ET. Much of the time was spent looking at several other cars. Thanks Mohammad for a great experience.

Fast and efficient polite and professional staff at son Honda went for an oil change and a tire rotation I was in and out in less than an hour plus I had a recall on my airbag such fanservice and they explain everything in detail step by step I'm not the smartest tool in the shed but when I left son Honda I knew what I needed to do and what was important to be done my next service

Steven Craig and team really worked hard to get the right car for me! Truly appreciate it!!!

Seems like a very nice dealership. But the purpose of my visit was to charge my Honda Clarity while traveling. I called in advance to be sure I could do this. When I arrived they showed me the charge hubs which required a card that none of us had, or my app that I'd used before but it didn't believe there was a hub in the vicinity. They're not yet prepared for an electric vehicle charge.

Carlton Harris has been an outstanding worker , very dedicated to his job. Having Mr. Harris on your team is a great access.

I had an amazing shopping experience, Willis Rogers is a very thorough professional! I will be back and tell all my friends

They were nice and professional. Mr. Edward help me find a suitable car, which would fit my budget. Thank you

Competitive pricing, superb customer service. Give them an opportunity to help you find your next new or used vehicle. You will not be disappointed!!!

Sons Honda and the entire staff was fantastic. I have never traded and purchased a car out of state and they made the entire process smooth and easy. Definitely would purchase my next car from them.

Had a great experience. Sunny helped us out a lot. Couldn t be happier with our new car. He was very knowledgeable about the vehicle. Sunny made it a very low stress environment and made the transaction very enjoyable. He was very strait forward and honest with answers to my questions. This is the second vehicle I have purchased from this dealership and will come back in the future. Very happy with the deal and my new car. Thanks.

Great sales staff and finance staff. In/out in very little time. I love my new Accord

The staff were very knowledgeable, helpful, respectful, and above all patient! I didn't feel pressured into buying anything or pressured into opting for repair services that I did not want at that time. For these reasons, I will continue to do business with Sons Honda. Richardson and Erika were both fantastic!!! They have "Superb" customer service skills!!! I thank them for making me feel like a welcomed customer. I will recommend their services to family and friends. Again thank you!

Just wanted to say "Thank You" Mr. Wesley Mellish for being a caring sales person and helping to answer all my questions. The patience and time you took with me was very much appreciated and I will definitely be back at Sons of Honda.

Have no fear, Shane is near. Car buying at its simplest. Plus i get $100 bucks for everyone I refer who buys a vehicle. Come check out the best Salesman at Sons Honda, JUST ASK FOR SHANE.
Check out our pics on his Facebook page, Shane at Sons Honda O'NEIL.

Carlton, was very knowledgeable about the van
Excellent customer service

I was shown a quote where the disposal fee was included when purchasing a set of tires but was charged $10 in actuality when paying for a set of tires for my car. I was not offered a refund when I brought this up to them but then was offered $10 off if I got an alignment with them. Christian Brothers Automotive charges $80 for alignment whereas Honda charges $99.

I had the best experience at Honda Sons McDonough! Carlton Harris was amazing! He took his time to ensure I got the right car for the right price. I was referred to Carlton by the Simmons Family, who previously purchased two cars from him. He did not disappoint!

Mr. Mellish is a great sales person to work with. He s very knowledgeable and helpful. Excellent customer service and friendly staff.

Great salesman. Only concern was the 4.5 hours at the dealership to pick up new vehicle.

Service and quality of work exceptional as always !

Great first time visit. My service advisor T. Harden was a pleasure. Will be using this dealership for my Honda Odyssey.

I visited Son's Honda and was met by an amazing sales person David Mitchell.
He was extremely helpful, explained everything in full details and was a pleasure to work with. The best and most honest sales person I've met. Thank you Son's Honda!

The most worthless parts associates in the state. Never have the right parts. Cant look up parts for acura which is damm near the same as honda

I appreciated that I came in for a simple oil change and I was there less than a hour and was not hassled about fixing other things that could wait.

Awesome sales person Arsyndrea Harris, great team of Sales people.
Transaction was brief to the point , no gimmicks, had a pleasant experience
Will do business with this dealership when need arises

Excellent customer service for my MY19 CRV. This is my second vehicle with Sons Honda McDonough

Was a great experience considering covid 19 but the staff was friendly and knowledgeable the used vehicle I bought from them was clean and serviced

We have used Son's Honda for the last 3 cars that we bought and this one makes it number 4. We saw this Ford Escape listed on their web site and liked the way it looked and information that was listed there. We went and checked it out and it looked as it showed on the site. We were greeted upon arrival by Carlton Harris who took us right over to where the car was, got us the key and off we went for a test drive. We loved it, went in to his office to haggle the price and we got a very good deal. We had already researched what we felt was a good price to pay for it and what was a good price to get for our trade. The transaction was very smooth but took a little time signing all the forms. After we were done Carlton took us over and walked us around the Service Dept. then walked us over to our new and old car and double checked to make sure we had gotten everything out of our old car and then he watched us as we drove off and waved as we left. He was a very nice and knowledgeable salesman.

Got my key cut last weekend. Though there were a lot of customers waiting, they took my work top priority (pushing others) for the reason that my wife was 8-month-pregnant and couldn't sit for long. Customer satisfaction was their top priority.

Great customer service! Clean facility! Great promotions available in the website for oil changes. The agent informed me of upcoming services that needed to be performed on the vehicle.

Always fast efficient service at reasonable prices for a dealer. A line at open on Saturday but the staff cleared it out fairly quickly for express service, suggest 9:15 AM as the sweet spot for Saturday morning service. If you need Honda service on the South side give them a try.

The customer service is great. The associates are knowledge, helpful, and not too pushy. They will work with you to ensure you get exactly what you want.

I know when I went to Sons Honda in McDonough, the customer service was great. Mr. Carlton Harris was very helpful to include us going on a test drive with the Honda Pilot to see how i like it. Keep up the good work Mr. Harris!

My wife and I shopped for a new car for months and finally decided on a Honda CRV. We contacted all of the area dealers to get their best deal and that s how we meet Sunny Rohra of Sons Honda in McDonough, GA. Sunny, along with his sales partner Saloni, worked hard for our business answering many questions about features and sharpened his pencil to give us the best deal in town. No high pressure, always the consummate professional. Thanks Sunny and Saloni for a great experience.

The sales consultant Saloni Prajapati was very helpful knowledgeable, pleasant, honor. The last person I talk to was the one that easy my mine. I almost brought the car back, but Mr.Gaynor financial officer made me feel better about our deal.

Easy, quick, and helpful
Dropped off our van to have a recall checked/completed; Sons Honda took fantastic care of us by seeing us quickly and answering any questions we had. They also informed us of our next standard mileage service so that we could schedule the preventative maintenance our van needs. We will definitely be back!
Thank you Sammie!

Excellent!! The entire Sons team is phenomenal. My sales rep BJ is amazing and made my purchase smooth and easy. Thanks.

Hilary was patient, kind and thoughtful. He asked me what I wanted and worked to get exactly that. He and David were excellent!!! Thank you guys. You're the best!

Son's Honda was great!!! The entire staff was friendly. They made sure I got the best deal and walked away happy. Genero was my salesman. He was awesome! He was patient and honest about the entire process. His goal was to make sure that I left happy and he succeeded. I would recommend Son's Honda to anyone wanting a new car and great service. Thanks again

Sons Honda was fantastic and the level of customer service was superb!!! Mohamed and BJ went above and beyond to make our car buying experience an easy and pleasant process!

Amazing and experience working with Jason Whittington. Thankful for his integrity and honesty. Very personable and down to earth. Thank you for a job well done

I had a great experience with my car salesman. I can in knowing nothing about the vehicle I purchased. It wasn't in my top 10 cars I had on my list but after the test drive and information given to me it went into my top 2. Then after a long talk with David Mitchell I came in and made the best decision I've made in a long time.

I made my service appointment online. I was greeted upon arrival at the service area. The service writer was professional and thorough. My car was ready as promised by the service attendant. Normally my car is washed after the service is completed. This did not occur on 8/6/2020.

I have been to Sons Honda in the past because of the excellent service department. I wanted to purchase another Honda, so I chose to buy it from Sons Honda. Joseph Headley is an excellent salesman. The entire process was very fast. Professional service from start to finish!! I will be referring all of my friends and family to him and Sons Honda!

Awesome Service Lee Goins
I was greeted with a smile by Lee Goins as I drove up. He proceeded to open my door and help me with my oil change. But he also went above and beyond by check to see if I needed other services. I had concerns about a rear light and he was able to check and fix it for me. This was all done in a timely manner in which he informed me of the progress along the way. This was my best visit to the dealership. Keep up the good work.

What a nice Honda dealership. It is open, clean, and has a great selection with friendly staff.

Efficient prompt knowledgeable salesman. Wellesley Mellish. I was so impressed a year ago. I am having him seek out another car for purchase. Great salesman!!

Purchased My 2018 From Dante Blackmon, Guy Is Amazing & True To His Craft!! I m In Sales Also So I Only Buy From People I Like ... Only Saleperson I ll Be Buying My Vehicles From!! THANKS AGAIN DANTE, HIGHLY RECOMMEND!!!

Employees very informative and personable. Delightful experience!