Me and my father purchased a car back in sept 2019...

Me and my father purchased a car back in sept 2019 we had a good experience with the salesman. But months later on July 11 I had a problem with the metal engine cover on the car it was coming off. So I drove it to the service department to see if they can fix and to see if it is under my warranty to fix and replace it. We had the most awful customer service there. The Asian girl had an awful attitude and was rude to my father on the phone. I was baffled that happened. We are never going to service my car at that department.