Paramus Honda Reviews

Osvandy did a great job. Quick/easy lease transaction.

Seemed nice enough. Clean facility. Staff was friendly. I went to look at a used vehicle they had listed. Went to take it for a test drive. It was out on a drive when I got there. Waited a few minutes and when it got back I took it out with the sales associate. Got back from the drive sat down to make an offer. When the associated went to get the offer approved he came back to say the previous test driver already bought the car. That sucked, but was not their fault. Kind of rubbed salt in the wound when I got home and their automate e-mail system sent me an e-mail with the car that was bought from under me, but that just shows their automated system could be updated better :-) Would check them out again if I came across something I was interested in.

This place is a pathetic joke, to put it lightly. I bought my car here over a year ago and have had the worst experience with everyone that I have ever spoken with at the dealership. The first problem I had was with the audio system in the car which was very poorly designed and makes no sense. I have about 100 GB of music on my iPod classic and computer and was unable to utilize any of the car s audio features (other than Bluetooth) to play said music. My salesperson somehow had zero clue as to why the iPod feature didn't work so my next option was to try to move all of the music onto a 120 GB flash drive, which was not cheap. This did not work at all either and when I consulted the service department I met with some cocky young guy who was wearing a tie and turquoise shirt for some reason and he told me that the reason the flash drive wasn t working was because I needed to rename all of my music files. How exactly he correlated the flash drive not working with renaming all of my music files I will never know. It seems that he (like the salesperson) had no product knowledge whatsoever and even less knowledge about technology. From here I was forced to return the flash drive and instead purchase a microSD card for my phone and then use Bluetooth to play music which has since been working relatively flawlessly. Why Honda did not just put a simple AUX input into the car baffles me, but that is beside the point.
My next problems with DCH stem from attempting to cancel all of the extra features that come with new car purchases (lo-jack, window engraving, dent protection, lifetime oil changes, etc.). I was stupid enough to be duped into buying them by the salesperson and now I gravely regret it. My finance associate was Jerrod Hurley, whom I told that I wanted to cancel everything EXCEPT the lifetime oil changes. I had to call him every single day for weeks on end and then tried calling his cell phone (which he never picked up) before he attempted to respond to me. I told him in all of my many voicemails that I wished to cancel all of the extra features EXCEPT the lifetime oil changes. I probably called him a total of 30 times, and he didn't pick up once. Finally he responded to one of my calls to his personal cell phone and told me that I would have to come in and sign the paperwork cancelling all of the extra features. I should have read what I was signing because it included cancelling the lifetime oil changes and Jerrod did not tell me this even though I had told him multiple times earlier that I did NOT want to cancel the lifetime oil changes. I was not aware that I cancelled it and actually brought my car in for one of these free oil changes. It was pretty quick and painless but I thought it was rude that the people in the service department decided to change the radio station in my car to Hot 97. I don t really see the need to change my radio station to such trash seeing as how short of a period of time an oil change takes but I guess I shouldn t split hairs. It just seemed like a slap in the face after having gone through so much trouble since purchasing the vehicle. I told the person behind the service desk that I had unlimited oil changes and this individual seemed to concur and I did not have to pay anything. Fast forward several months and I brought my car in for its second oil change. For some reason it took over 3 hours and then when it was all said and done I was informed by the service guy behind the desk that I do not have lifetime oil changes. When I told him I did he told me to talk to my salesperson. My salesperson then showed me a piece of paper verifying that I canceled it last year, when I canceled all of my other features. He said the free oil change I got from DCH must have been an oversight on their part. Haha. When I asked if it could be reinstated he said that he would definitely call me on Monday and figure it out with their third party billing vendor. I have never heard from him since and I will never do business with DCH again, as they are beyond incompetent and lazy.

Came into DCH Paramus after our vehicle was deemed a total loss. Upon arrival Adolfo greeted us with open arms. I will be honest I was not looking forward to start from the beginning with the new car purchasing process; but Adolfo s calm and nurturing demeanor made sitting down and discussing our options effortless. He listened to all our wants, concerns, and needs (financially and socially). Please if you are looking for a salesman you can trust; go see Adolfo!

My mother-in-law was looking for a new Honda after driving her Accord for 17 years. Alex B. was the perfect salesman to help. He listened to her concerns, answered her questions, and explained the updated technology in the 2017 Honda Civic so that she could understand. Alex's low pressure approach, product knowledge, and attention to detail made the process of getting a new car extremely easy. Truly a great experience.

Had a great experience buying the car of my dreams at DCH Paramus Honda with the help of Osvande who deserves a 5 he was awesome all of the staff was wonderful I would recommend them to everyone thank you for a wonderful experience

I cannot say enough about this dealership. Having said that all the credit goes to Paul Park I have purchased for myself as well as my children over 8 vehicles as well as sent many many people to Paul and all have come away with the same results, fair, friendly, helpful and never make you feel like you are getting taken as many car dealers can. Paul even goes as far as delivering the car as I am at least 50 miles away. I pass numerous dealerships to get there but it is a great and easy experience so that makes it all good.

This is my second lease with Mr. Kadir Karagoz at DCH Paramus Honda.
Totally recommend this dealer and Mr Kadir. Hassle free environment.. If you in market for Honda this is the place to be.

Friendly staff, very accommodating, can get a bit busy sometimes, but they do their best to get you out ASAP.

This place got pretty interesting after it grew. They have a lot of people available to help and an excellent showroom, but it feels a bit like a meat market because of all the sales people there. Coffee machine is excellent, though! Want more of a private service? Try another spot. Ok with being around lots of people? This place will be right up your alley.

I was shopping for a CR-V and decided to entertain the idea of a Certified Pre-Owned. I inspected a 2015 (VIN: 5J6RM4H56FL011377 STOCK: PH70277A Mileage: 14163) and looked under the hood. I found oil residue that had been flung from the serpentine belt. I had the service manager come out and look at it and he agreed to put it up on a rack to do a more thorough investigation to its source. While it was up I found some mild seepage around the front main seal, but even worse, the rear main oil seal on the engine had been leaking and oil residue was all over the rear of the engine block and the transmission. It would be something I'd expect on a car with closer to 200k or on a diesel engine.

I questioned their certified pre-owned inspection process right to their faces. Neither the service manager or the assistance service manager had anything to say. I then spoke with the used car team leader CJ Slitas and questioned their inspection process again. He became extremely defensive and asked me flat out, "Are you going to buy the car or not?" I told him "Hell no." When I asked for his card he wouldn't give it to me unless I gave him mine. I called and reported the incident directly to Honda.

This is exactly why I like to check a dealership's certified pre-owned vehicles before making the decision on buying new. You get to know the true nature of the dealership.

I will say that the service manager John and our initial sales rep Omar were very nice agreed to do everything I requested.

I came in Honda just to inquire about leasing a vehicle. I walked out in an hr and a half with a brand new car. Abel Fermin is one of the best. I wasn't pressured into leasing the car. Kelvin Rodriguez finance manager was very efficient and quick.
I'm really happy with my new car .

I just bought my Honda Odyssey off lease at DCH Paramus Honda and had a very positive experience. My sales consultant was Abel Fermin. He was outstanding in all respects. He provided exceptional service, including going out of his way to alter his own work schedule to accommodate mine and always following up with offers of assistance. And, it was a pleasure working with Carlos Gonzalez in the finance department and Peter in the service department as well. I highly recommend you ask for Abel when you arrive.

A man of my caution and experience knows: It is next to impossible to find genuine integrity in an automobile dealership. I have been in retail and rental realty for over 40 years. Nothing gets by me. That is why for two months, over the entire tri-state area, I shopped four vehicle brands, including six Honda Dealerships for a new vehicle, almost giving up. (I know and demand a great value and price.) I was impressed with DCH Paramus Honda enough to return several times, but not sold. Other dealers said that I was being tricked. That, the deal was too good to be true. THE DEAL was not only real, but changed my belief that all car salesman, and dealers could not be trusted. What makes DCH Paramus Honda different, is not only the selection, service, and the unbeatable prices, but their staff! DCH Paramus Honda is made up of sincere honest people; like, Kadir Karagoz, senior sales consultant. . He deserves National Recognition. I have met a lot of sales representatives in my 45 years of auto and general product purchases, but this man is more. He is a true human being and a tribute to everything America has to offer in the way of automobiles. He provided me the best customer service, and satisfaction I have experienced. thanks Hamad Deeb for your understanding. Special thanks to Umair Khan, Used Dept for the test drive and for showing me how great my New Honda will be years from now. I also want to thank Mr. C.J. Slitas, who is Kadir Karagoz's direct manager for pushing the deal though. Thanks also to Bob Tranquilli, financial specialist, and Mr. Bobby Kibbler, General Manager, for putting together sales teams with integrity, geared toward consumer satisfaction. DCH Paramus Honda you are setting a hard example to follow for all other dealerships. I do not know who the owner of DCH Paramus Honda is, but I hope he is reading this. Sir, rest assured that I am worth my weight in gold for word of mouth advertising. You have people like Mr. Kadir Karagoz to thank as well as the others. But especially Kadir. Please take extra special care of him. He is worth his weight in gold. You are all on my Holiday greeting list. I have never made a purchase that felt this good. Sincerely, Joseph Campagna, Owner, Property Rental and Management Company, Former Publisher and Retail Store owner.

The best car buying experience.. great salesman.. took a bit longer than I expected but I love the car

I went to DCH Paramus Honda to buy (financing) new car (Honda Civic). Very professional and very polite sales person. He took time with us. explain every financial side of the purchase. Thanks for your help.

Love the service and the waiting area its very comfortable

Hamad Deeb is your man if you are looking for someone who will fight for you to get a great deal on an amazing vehicle. He doesn't try to rush the process and listens to what you value in the car. Hamad is absolutely a buyer's dream when you go to a dealership. He knows all of the vehicles and works within your budget to get you a great deal. I bought a CR-V two years ago and my husband just purchased a Pilot. We are both thrilled with our vehicles and how transparent the whole process was with Hamad.

Such a great experience with DCH Paramus Honda! Manny M. went above and beyond to help my husband and I purchase our Honda Pilot 2021. Awesome customer service!

We picked up our new SUV and we received amazing help and guidance from Steven Chan and Osvandy. Steven was able to help our family pick out the perfect new car while being very personable and transparent. He took his time and was very patient with us. He listened and answered any questions we had. He was right by us and checked in with us every step of the way. Osvandy showed up to show us the characteristics and how to use the new car. He was very informative and answered any "stupid" questions we may have had. He definitely knew the car very well, inside and out without any hesitation. He was also very patient and went over each aspect of the car in detail. It is very evident that both gentlemen exemplify customer service to the highest degree. They take their time with their customers and make sure we do not go home unsure of anything about our purchase. We have been repeating customers of DCH Paramus Honda for many years and it is apparent to say we will continue to come back to this dealership because of these hardworking and professional men. Thank you again for everything!

We were warmly welcomed at DCH Paramus Honda and worked with John Medrano who was very helpful and pleasant to work with. He gave us a great price right away, was very well informed about the car we were interested in which was the Honda Pilot. We found from our car search that car buying can be a very trying process, but John made it very simple, quick and painless. As for the Pilot, we love it and couldn't be happier with the experience we had at DCH Paramus Honda.

I am leaving a review not to bash the dealership but to share my experience on the place. I went to the dealership because I was interested on a used black 2010 Toyota corolla that they had. I was sent to a salesman who showed me the car and told me the details on the car which I was okay with. We negotiated a price and the car was sold. I went to make my payment with another guy and then I was told that within the week or in a couple of days the car would be ready. Please keep in mind this was going to be my first car and my first experience at a dealership. So the day comes to pick up the car and I came on a march night like around 7pm maybe 7:30pm to pick up the car because my sales rep Tony told me the car was ready. So I go pick up the car and was given the keys and all the temporary paper works. So then I am on my way to my new used car and let me please include that I was also accompanied by the brother because he wanted to see the car I had just purchased... We got outside to start up the car and welp the car did not start... So now I'm a little scared, ticked off and upset that the car I had just bought did not start up... A lot of questions started coming to mind and my first concern was, did I just go to the wrong dealership and just screw myself over.???.. Nevertheless I went inside and called my sales rep Tony and told him that my car did not want to start. Tony checked the car and saw that it needed a jump start because the battery died... and now my question was ... does this dealership do these kind of things to other peoples cars because this is ridiculous and insane. So Tony starts up the car and says to let it run for like 10-15 minutes... then he saids he has to go because he is going to test drive a car with his cousin...???? in my head I'm like sir you sold me a car with a messed up battery and are going to leave me here outside in the cold with my battery which is not working.....and he does exactly that... Tony leaves... Mind you my brother was furious at the lack of service and more because he was thinking of buy his Acura 2018 from this dealership and after seeing how my sales rep treated me my brother ended up buying his Acura from another dealership. Further into my story I let the car run for a few minutes and went inside to speak to Tonys Manager and that is when I was able to get the attention and assistance that I needed. I even saw the guy that took my credit card payment and he was able to direct me to Tony's manager. Tony's manager then assisted me promptly and was able to take charge of my cars situation and was able to replace my battery. I honestly would say that if it wasn't for the manager taking charge I wouldn't recommend this place. My car also oddly also only brought one key and from my knowledge all cars bring at least two keys... A master key and the spare... I asked Tony about this and did not get a clear in detail explanation as to why I am being handed over only one key..... I looked up the cars manual as it did not bring one and the manual also shows two keys.... Again if it wasn't for the manager of Tony I wouldn't recommend this place....

I am a repeat customer , this time i worked with Harold and managers Chung and kelvin, at the time of pick up my new car i worked with Hamad and Chelsea, i have to say all were very helpful and made a memorable experience as usual. Transaction was easy, got a good deal , hamad and chelsea were great to explain all new futures in the car and walked me through all. I have to mention Darren in service Dept. as well, can't say enough , he always makes me feel special.Thank you all.

Really great experience all-around. We will definitely be back when it comes time to get another car.

Adolfo and Bobby took care of me when I had an emergency. I had a lease ending and needed a new SUV fast. They took me in, helped me pick out a beautiful dark blue 2019 Pilot and I had it in 24 hours. I would highly recommend that you see them if you want professional, fast, high quality service. They also like cinnamon rolls!

My mom and I came to the dealership looking to test drive a new 2019 Honda Civic and everyone here was so kind and helpful through the process of getting our lease signed! Employees are polite and have really positive attitudes here towards the customers. Adolfo even brought us complimentary sandwiches at lunch hour to along with water bottles and coffee! Everyone here serves with a smile!

Kadir Karagoz is a professional at selling vehicles. He offered me the best deal on my new 2013 Honda CR-V. He is by far the best salesman I have ever dealt with. I highly recommend him to anyone looking to purchase their car at the best possible price.

I had a pleasant experience purchasing my new Pilot at DCH Paramus, and that's because, Hamad Deeb made it so. First, I went to see a VW Atlas and a Kia Sorento at 2 other dealers, then I went to see the Honda Pilot last. I thought I was going to go in and leave with nothing, since there were no deals, and the other 2 dealers did have specials. Plus, I've heard from many that Pilots were expensive. With my 2nd child on the way I need the space but also a budget. I explained to, Hamad what I was looking for and what I was looking to pay. He worked his magic with his, awesome, manager, Lenny and I left with a beautiful 2017 Pilot. I appreciate the 2 of them listening and delivering. Also, I probably drove Hamad a bit crazy, but he has the best sense of humor and even went out of his way to find me a big red bow so I can take a picture of it on my Pilot, which was a Christmas gift from my wonderful husband. I highly recommend DCH Paramas and Hamad Deeb.

Great service ! Natasha Nedd & Laura Santos are fantastic in the service department they answered all my questions and made sure my experience went smooth and fast

The best place ever any and everyone that walks through the doors of DCH Paramus Honda needs to go talk to David Zuluaga. I purchased a Honda Civic Ex 2013 from route 23 Kia, which was my first car route Kia put me in a very very bad deal which I thought impossible to get out of. I was paying $533.69 a month for a 2013 Honda Civic which would have been $38,425.68 over a 72 month period.it was too much money for a car that old 7 months into the payments I called other Banks to refinance,and everyone said they couldn't because the car was just not worth it . Had that Honda for 7 months and none of the money was going toward the actual car payments,I was very stressed thought I'd never get out of that deal. I went to Honda David Zuluaga worked magic .got me out of that deal so now I'm with Honda bank I could log into the website see where my money's going and most important of all now I'm pushing a Honda Accord 2017 and my payments went form $533.69 a month for a 2013 Honda Civic Ex to $520 a month for a Honda Accord 2017,I'm paying less for a car of the year than I was .thanks to David Zuluaga im relived .I couldn't stress enough how much David Zuluaga and DCH Paramus Honda has helped me out this is the least I could do David Zuluaga is more than the person who sold me the car he literally saved my life i had so much grief with that other deal I thought I would never get out .I write this to help anyone I can so you guys don't go through what I went through with route 23 Kia . Remember to ask for David Zuluaga I vouch for him personally. I'll come back to upload a better picture of my 2017 honda Accord those are the cars my old nightmare and my new accord I'll come back to put up a better picture of my Accord .I almost for got to say that the Civic was used with 40,000 ,my new accord came with zero miles

I just got myself a sexy Honda Accord EXL-V6 coupe !! My agent over at Honda Paramus was Joseph England. He was so informative, friendly and superb. He was very welcoming and honest and helped me get to my desired price on the lease that fit my budget. He was also very patient with me and answered all the questions that I had. Add to that, the place is also so clean and nice. I'm definitely in love with my car and the lease terms I got with the help of Joseph !! I recommend him to anyone who is trying to lease a car over at Honda Paramus. Peace and drive safe please.

I was 100% satisfied with the entire process of trading in my car and getting into my brand new CR-V!! I couldn't have been happier with my salesman, the general manager and finance. They certainly catered to me and made sure everything went smooth along the way.

A+++ Hassle and Haggle free experience all thanks to Hamad Deeb in reassuring our purchase experience was at exemplary standards for the following reasons:

1. We gave him a budget and what we were looking to spend and instead of pushing us beyond our means he gave us numerous options and listened to our needs. (Providing options and solutions by using consultative selling approach)
2. Did not waste our time by giving us fair and reasonable options.
3. Was not pushy or sleazy by making empty promises just to surprise you once financing paperwork was presented.

Overall I highly recommend working with him for your car buying needs. Great representation for Honda by exhibiting the utmost professionalism and customer service standards.

Thank you Hamad!

Alex B and Hamad were very helpful. They were quick, but super thorough and we are loving the new car.

This was my second new car purchase at DCH Paramus Honda. I purchased a 2015 Honda Accord EX-L V6 with Navigation and a 8 year bumper to bumper warranty with no deductible and received the best price than other dealers. I recommend Jenssy Diaz the salesman and Sales Manager Matt Hunziker who were outstanding, very polite, and helpful in showing me the ins and outs of my new vehicle. I will continue to be a loyal customer of DCH Honda Paramus due to their outstanding service and courteous employees. Thank you again for your professionalism. Kurt Spitzbarth

I am really satisfied with Paramus Honda. It was first time to buy vehicle in the US. However I felt very comfortable just like I was in my country. I really appreciate my friend, Dhimitri Robo. He is really awesome.

Recently leased a new 2015 Civic and a new 2015 CR'V. Our sales specialist, Stephen Berkowitz has an in-depth knowledge of the several Honda vehicles we looked and test drove. Stephen answered all our questions, was responsive to our inquiries and we were under the impression that Stephen truly wanted us to lease the right car for our needs at a fair and reasonable price. Stephen is a gifted salesperson and his sincerity is reassuring. My wife's Civic and my CR'V are the perfect vehicle for each of us. And our experience with Stephen and his follow-ups to us tell us that Honda is in the business of not only making outstanding vehicles, but Honda wants the customer to be completely satisfied with the customer service that is always there to assist first time and "retuning" customers, also.

Wonderful dealership and great experience! I dealt with Freddy Francisco who helped me lease my first car. Definitely a salesman to check out when you go to DCH Paramus Honda.

UPDATE: DCH Paramus team took my review and satisfaction seriously. Everyone on their team pulled together to make sure to take care of my problem as soon as possible. All repairs were made and sales manager offered free oil change for my trouble of multiple visits and inconvenience. Mistakes happen and the swiftness with which they were corrected makes me want to come back to this dealership and service center. Special thanks to David Z my sales rep and Juan service rep for providing great customer support along the way. Keep up the good work.

I was here for a service and scheduled an appointment before coming. The oil change took 2 hours and extra 50 minutes to find me in the waiting room. 2hrs and 50 minutes for the oil change...

Had a great experience at the Service center and wanted to share it with a positive review.
5 stars to Joe England for providing accurate and honest help with my service needs. Great Job

This is my third leased Honda from DCH Paramus. Stephen Berkowitz was very friendly and made me feel comfortable in my car choice. He was able to get me a car that will fit my lifestyle and financial needs. I'm glad Stephen was promoted from his previous position at DCH to his current salesman position!

Jerrod in Finance was also very helpful in getting me a monthly payment that will fit my budget!

Thanks for another great experience!

I had a very nice experience at this dealership. My sales associate was Alberto who was super nice and really knowledgeable about the cars. I bought a certified pre-owned Civic.

The only thing I was taken aback by was that we discussed including Touch-up paint a couple times throughout the day, and then at the end of the day I was taken to the cashier to pay for it. This should DEFINITELY have been included as a good-faith gesture with my purchase.

My Sales person was John Park. His Customer service was exceptional, extremely friendly and diligent. No hidden fees. All the numbers were always on the table and well explained. He was Honest, kind, and very friendly. This dealership well deserves my business and will definitely recommend them.

Hello, I came to Dch Paramus Honda where a good childhood friend works, Adolfo Marte who is a super but super honest person who does not mistreat his clients helps them as if he were a relative, so with all my honesty he I recommend that you will not regret it !! Att, Edwin e creque

My experience at DCH Paramus Honda would be best described as EXCELLENT and the reason behind it is because i had the absolute best person ever helping me Omar Corona. I can't begin to thank him enough and i am filled with gratitude. Omar went above and beyond to help me get my car. He went out of his way to make sure i was able to get the car and got the car to me. He is a great asset to Honda and i hope he continues to grow there because he really is a kind and helpful soul. I will reccommend ANYONE and EVERYONE to go see OMAR CORONA at DCH HONDA PARAMUS. My next car will definitely be with Omar. THANK YOU!!!

I brought my minivan in for a recall and now the sliding doors don t open. I ve left two messages and have not received a return call. Very disappointed.

Weatherly was super helpful and knowledgeable about the car I chose to purchase.... I am very happy with my choice and her services! thank you again

Very please with the level of service I received getting my 2015 Crv worked on for new brakes and oil change.
Peter took the time to explain the repair and even got me a ride to work.
5 stars to DCH Paramus Honda

Excellent service. Very positive experience thanks to Natalie Paulino and CJ Slitas. Very helpful and willing staff. Professional and friendly staff. The dealership was clean and well organized.

3/17/18-

Manny Delivers again!!!! I dont know how else to say thie but DCH Paramus Honda is the best Dealer / Auto Group you can buy from. This is the 4th purchase I've(my family) made from them. He gave me the numbers I wanted and the car I wanted and an awesome deal on HONDA CARE. Why go anywhere else when DCH PARAMUS is available. Thanks again.

10/14/17
NO Better Dealer/ Auto Group

This is my 3rd Purchase from DCH Paramus Honda and I must say that the Leadership here put the customer experience front and center. My sales rep Manny has been with me for 3 yrs and he's been awesome to work with. I even have his personal cell number in case I have any question about my car. DCH Paramus is an Elite Dealer with exceptional customer service

We recently leased a 2015 Honda Accord from DCH Honda in Paramus. It was a pleasant experience; everything went smoothly, efficiently and the lease price was fair.
We have always enjoyed working with Steve Chen in Sales.

Special thanks to Hamad Deeb for his assistance in learning about some new features in the car, including the navigation system, Bluetooth and other settings. He is an excellent teacher and very patient.

The customer service at this dealership was refreshing. Dee Mustafa was the sales person I worked with and he was very knowledgable and easy to work with. He was not pushy and made sure I came away with a deal that worked with my budget. He saw the deal through all the way to the delivery of my plates. I will definitely be back to purchase another vehicle from them when the time comes.

I went to Paramus Honda looking for a car in the $6000-7000 range which is usually a hard task when going to a dealer. Although, Hamad made the buying process as painless as could be. He gave me his undivided attention the entire time and was very courteous throughout the entire process. Then days later he called me to follow up to make sure everything was alright with my new 2012 Nissan Sentra. I definitely recommend Hamad to anybody going to DCH Paramus Honda.

David Kim is the best!

I am extremely happy to have found my Honda Pilot. I was very nervous at first because I have never purchased a lease car but with the help of David, not only did I feel comfortable to ask questions but got such a great deal. I will definitely return after my lease is up. Thank you David Kim and I will definitely see you soon!

Alex is the absolute best sales person I have ever dealt with in the auto industry. He makes you feel like you want to buy a car everyday, from him; and if I could afford it, I would!! He is courteous, professional, considerate, kind, and most competent. If you're looking to buy or lease a vehicle from DCH Paramus Honda, Alex Bernabe is your guy. P.S. Oh by the way, he will get you the best deal...take that to the bank!!

My name is Eduardo Jimenez I have a very good experience with Adolfo Marte my sales person today , very nice person, explained everything to me.

John helped us to get the best deal!! Very friendly and professional!

I lease a car with Honda Paramus for my son, two years ago. Always take the car to maintenance in their facilities, this year since June AC doesn t work and since then car is been at our home not able to drive without it. Honda told us that piece will be take 3 weeks since then every week it s a different history, blaming each single department and still our car is not been fixed. Very disappointed the way they are treating the customer and we are paying the car without able to drive it. NOT Good at all

He helped me always this is my second car that I am getting from Paul Park. He relay nice man.

A great Honda Service facility that I have used for the past ten years, as long as we owned a Honda. Friendly, knowledgeable and I trust them.

I purchased my current car last year and I had a great experience. I changed the oil this week and I loved the service. Very friendly and helpful staff. The whole process was a breeze

We just purchased our 2013 Honda Crosstour from Tim Hlavenka and Shadi Saadeh at DCH Paramus Honda. This is the 7th car in a row (all Hondas) we have purchased from Mr. Hlavenka over the years. We have found him to be the most trustworthy auto dealer we have ever met. We got a great deal on the Crosstour and the buying experience was wonderful. We highly recommend Mr. Hlavenka, Mr. Saadeh and DCH Honda to all prospective car buyers.

I've purchased a 2018 Fit Sport two years ago and recently leased a 2021 Pilot SE both from David Kim. He is a phenomenal salesman in both getting a great price and for making the buying experience as easy as possible.
The dealership itself is clean, bright and also very busy which should tell you how great they are.
I would highly consider taking a trip here if you're considering a Honda.

I had the pleasure of working with David Kim. He offered top quality service and a level of professionalism that is hard to see in other dealerships. He listened attentively to our needs and provided options that suited us perfectly! I was in and out of the dealership in no time! I highly recommend working with David as he is a veteran in this industry and provides a tailor-fit experience for all his clients.

I love my new CR-V and definitely recommend all to visit David!

I call DCH Paramus Honda at 6:30 PM on Monday November 25, 2014. I gave Hamad my wish list to buy a Honda Accord. He called back 15 minutes later with the car I had requested, gave me the price, and explained the financing special. AT 7:30 PM the car was being prepared for delivery and we where on our way to the dealer. Upon arrival at 8:10 PM we were warmly greeted at the reception area and introduced to Hamad....it was like we were old friends. The paperwork process was a breeze as Hamad skillfully filled out the computerized forms as we chatted. Our insurance company was called and the temporary insurance card was arranged and e-mailed right to Hamad's desk computer. As soon as the last character was typed like magic Mike Ehirim appeared and took us to the financing office where he expertly explained the financing process and our extended warranty options. At 9:15 PM Hamad handed us the key to our new Accord and insisted, even know the dealer was officially closed and he had been there since 9:00 AM that morning, to go over every option in the car until he was satisfied that we knew the value we had purchased. He even paired the cell phones and showed us how to reset the tire pressure sensor.

I am so please we chose DCH Paramus Honda along with it's courteous employees and wonderful sales staff. Hamad made this my best car buying experience ever. He has superior product knowledge and is genuinely interested in providing a SUPER experience for his customers. At 10:00 PM I had to kick him out of the car and tell him to go home and remember about "Work Life Balance" !

If you need a new car please go to DCH Paramus Honda ask for Hamad and Mike and a great car buying experience.

Absolutely the worst experience I have ever had buying a car was lied to wayyy to many times by my sales man. When I actually sat down with the financial advisor I realized that I was unbelievably screwed over. Will not refer anyone to this dealership!

Terrence Persaud excellent service advisor for maintenance for you car, highly recommend guys

Mr. Adolfo Marte was honest from the start to the end of the buying process. He was very transparent and quick!! I highly recommend Mr. Marte.

It went to several dealers I did not like how they treated me. My Mechanic recommended me Mr. Adolfo Marte which was very helpful for me. He is a person with a lot of professionalism and energy. I loved how he helped me choose the car of my dreams. Despite my short credit history, Mr. Mars worked with me and helped me a lot.

Freddy Francisco was very helpful and very attentive. He checked in with me several times to insure I was happy with me purchase. The guys in the finance department were very diligent and consistent in helping me get financing that was in my budget.

Abel was great and gave me a great price. Best experience that I had with a car dealership. Go see Abel!

The most attentive team.
Service is efficient and accommodating

Just got a new CRV. Best car buying experience ever.
Comfortable facility, lots of selections, friendly staff. Didn't try to upsell or push things I don't want or need. Took the time to explain my options and choices.
We were a Lexus/Toyota family for over 2 decades, only exception was a Benz. But the experience here changed our mind.

Dennis Estrada patiently listened to my wish list, then took me on several test drives until I found the perfect vehicle for me. I felt no pressure to purchase, and I always felt that he wanted me to be comfortable and fully satisfied with my decision. He worked with me to stay within my budget, without pressuring me to go outside of my comfort zone. It was an amazing car buying experience. Dennis when above and beyond and I could not be happier! His team worked quickly and efficiently to get me going, and he left me with Matt and Ariel to learn about my new hybrid. They did an outstanding job of ensuring that I understood how to care for and get the most of my vehicle. I would recommend these guys to anyone and everyone. Thank you!!

WORST DEALERSHIP EXPERIENCE EVER. I dont know how this business has so many accolades. I was given the run around on a certain used vehicle for 2 weeks now. Both in email and phone (I have the call log and emails to prove) between 5 separate sales associates and managers. They neglected to call me back when they said they would and would not respond to emails. It was as if they didnt even want to sell the car. Really gave me impression that it never even existed and they were using bait and switch tactics. They were even reluctant to take my money to hold the vehicle. When they finally did take my card information for a deposit, they sold the car to another customer anyway! No one stands by their word and no one tried to fix their own mistakes.

Especially do not consider using this dealership if you are out of state, because it will truly be a nightmare. They continued to drop the ball and their customer service was bismal. They made it seem like it was my fault that their employees didn't know the dealership rules. I have never had a worst time with a dealership. I recommend looking elsewhere if you are looking for a new or used car. I'd give no stars if that was an option, they dont even deserve one.

(Simple dealer it's OK that follow there rulls) that's my old post not any more you guys just got a 1 star I thought they are following rules, turns out thay just hate cotumers

I just bought my beautiful car from Roberto Severino,Highly recommend to work with him very professional .

Mr. Hamad Deeb was very helpful in explaining the details of the lease. Both Mr. Shadi Saadeh and Mr. Lou Saadeh were very knowledgeable and helpful when I picked up the car and went through great detail explaining everything I needed to know. Overall very satisfied and would definitely recommend this dealership.

I had an excellent experience at this dealer. Everybody was very friendly and corteous. I was especially touched by the personalized service by salesman Hamad Deeb. He listened to my concerns to find out my needs and delivered them above my expectations. He even bough me and my friend lunch and allowed us to take over his cabin to eat in our privacy. When my phone battery was dying, he arranged for a charger for me. He explained the car features in detail and test drove with me until I became very comfortable with the new car. I am very happy with Hamaad, and I am definitely going to refer him to my friends and family.

My experience at DCH Paramus Honda was by far the best dealership I went too thanks to Freddy Francisco. He was very professional, informative, and had so much patience when explaining what options would be the best for me. Thanks to him I was able to lease my brand new car! He s an awesome sales consultant, and you guys are very lucky to have him!! I will definitely recommend him to my friends and family!

Used Paramus Honda four buying genuine parts no problem

Moved pretty close to DCH Honda, coming from NYC i assumed when i purchased my next Honda it would be there.. ill make this short, New Rochelle Honda, Yonkers Honda and Bronx Honda where I Ultimately purchased my 2017 Pilot, offered much better deals, especially Bronx Honda where I pay less than what i was expecting to pay including Honda care.. So if you are looking for a deal go elsewhere at least make sure u go ti multiple dealers no matter what they say...

If they catch they wont let you go very rude people , left a deposit and then never refunded it they kept saying they will whenever i called i ended up just disputing the charge.. These guys dont respect the business .... before going to this dealer make sure to do your homework or else .....