I am leaving a review not to bash the dealership b...

I am leaving a review not to bash the dealership but to share my experience on the place. I went to the dealership because I was interested on a used black 2010 Toyota corolla that they had. I was sent to a salesman who showed me the car and told me the details on the car which I was okay with. We negotiated a price and the car was sold. I went to make my payment with another guy and then I was told that within the week or in a couple of days the car would be ready. Please keep in mind this was going to be my first car and my first experience at a dealership. So the day comes to pick up the car and I came on a march night like around 7pm maybe 7:30pm to pick up the car because my sales rep Tony told me the car was ready. So I go pick up the car and was given the keys and all the temporary paper works. So then I am on my way to my new used car and let me please include that I was also accompanied by the brother because he wanted to see the car I had just purchased... We got outside to start up the car and welp the car did not start... So now I'm a little scared, ticked off and upset that the car I had just bought did not start up... A lot of questions started coming to mind and my first concern was, did I just go to the wrong dealership and just screw myself over.???.. Nevertheless I went inside and called my sales rep Tony and told him that my car did not want to start. Tony checked the car and saw that it needed a jump start because the battery died... and now my question was ... does this dealership do these kind of things to other peoples cars because this is ridiculous and insane. So Tony starts up the car and says to let it run for like 10-15 minutes... then he saids he has to go because he is going to test drive a car with his cousin...???? in my head I'm like sir you sold me a car with a messed up battery and are going to leave me here outside in the cold with my battery which is not working.....and he does exactly that... Tony leaves... Mind you my brother was furious at the lack of service and more because he was thinking of buy his Acura 2018 from this dealership and after seeing how my sales rep treated me my brother ended up buying his Acura from another dealership. Further into my story I let the car run for a few minutes and went inside to speak to Tonys Manager and that is when I was able to get the attention and assistance that I needed. I even saw the guy that took my credit card payment and he was able to direct me to Tony's manager. Tony's manager then assisted me promptly and was able to take charge of my cars situation and was able to replace my battery. I honestly would say that if it wasn't for the manager taking charge I wouldn't recommend this place. My car also oddly also only brought one key and from my knowledge all cars bring at least two keys... A master key and the spare... I asked Tony about this and did not get a clear in detail explanation as to why I am being handed over only one key..... I looked up the cars manual as it did not bring one and the manual also shows two keys.... Again if it wasn't for the manager of Tony I wouldn't recommend this place....