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WORST DEALERSHIP EXPERIENCE EVER. I dont know how ...

WORST DEALERSHIP EXPERIENCE EVER. I dont know how this business has so many accolades. I was given the run around on a certain used vehicle for 2 weeks now. Both in email and phone (I have the call log and emails to prove) between 5 separate sales associates and managers. They neglected to call me back when they said they would and would not respond to emails. It was as if they didnt even want to sell the car. Really gave me impression that it never even existed and they were using bait and switch tactics. They were even reluctant to take my money to hold the vehicle. When they finally did take my card information for a deposit, they sold the car to another customer anyway! No one stands by their word and no one tried to fix their own mistakes.

Especially do not consider using this dealership if you are out of state, because it will truly be a nightmare. They continued to drop the ball and their customer service was bismal. They made it seem like it was my fault that their employees didn't know the dealership rules. I have never had a worst time with a dealership. I recommend looking elsewhere if you are looking for a new or used car. I'd give no stars if that was an option, they dont even deserve one.

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