Purchased Accord recently. We had great experience here. Wide choice and people are awesome at service. Thanks to Chrys (Christopher) . He was amazing person and very helpful. If you are looking for a Honda and a good productive salesman we strongly recommend Planet Honda and working with Chrys
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Our experience with Kaleem was excellent. He was extremely responsive and overall a pleasure to work with. We feel we got a great car and a great deal. Highly recommended!
I had the pleasure of dealing with Neil Allarey. he was friendly and helpful as well as strait-forward and not pushy. I would definitely deal with him again.
Mike Hanna is great. Everyone at Planet Honda worked for hours to get me a deal I was happy with. Going into car dealerships I'm always nervous I'm going to be taken advantage of, but everyone at Planet Honda treated me with respect and listened to my needs and concerns. I will definitely be back for my next car and will bring all my friends and family here for all their Honda needs.
I would like to personally thank Michael Hanna, for the excellent quick customer service. This gentleman is a warm, personable, welcoming salesmen on the team, if it wasn t for him I wouldn t have walked out with my brand new car on this terrible rainy day! Thanks again!
Taylor was an awesome sales person. He was patient and kind. I was able to get exactly what I wanted and for a price that I am satisfied with. Please give Planet Honda a try if you re in the market for a car. Thanks again!
My first time at Planet Honda and my experience was great. My sales representative Frankie was the best! Made my car purchase smooth and easy. Ask for Frankie is you are planning on going to Planet Honda! Everyone else there is also very nice and respectful! Totally recommend!
The sales reps are helpful and they worked out a fair deal on the used car I was interested in. For the most part, it was a quick and painless process. I would recommend getting a car from this dealer. Shout out to Taylor who took care of most of my purchasing process!
We had the most horrible experience at Planet Honda whilst looking to buy a new Honda CRV. As we got there, having already made appointment beforehand, we were met by Alex (female), who passed us on to a sales person Cliff. He took us to the car and as soon as we got to the car, he asked us how much we were willing to pay for it. How can you decide without even having had a chance to see the price sticker on the car! Neither did he try to tell us anything about the features.
After 10 mins of trying to dodge the question abt quoting a price, we finally asked if we could test drive it. He then passed us off to a newly recruited teenager and told us we could only take it on to the side street. (At other places on route 22, we were able to test drive on route 22 itself. ) After coming back, Cliff took us inside and said so how much do you want to pay for the car? We asked if they had any special promotions, but he only said we should stand by our "figures" and only then can he go to his manager and see if he can get us that price. He never told us about any specials, nothing. So never going back to Planet Honda again.
We immediately left, and went to Route 22 Honda, from where we purchased our car from a very nice salesman who addressed all our concerns, showed us all features and never pushed us into buying the car.
Eddie Orellana saved my life and work so hard to give me a great deal. all the managers were excellent and helped out so much to give us the best experience ever!!
Derek Mohammed was a great seller. He showed me all the details of the car with a lot of patience and kindness. I recommend them, I help a lot with the price of the car
I went in just to look around because I was unhappy with my current lease from a Hyundai. Amir Rahmoun was patient and got me into a car before we even started getting into detail to make sure I was happy. He worked with me and my family, answering all of my questions and getting me my perfect car. I am in love with my car and have Amir to thank. If you go here please ask for Amir because he will make your car buying experience fast, easy and exciting!!!
Best Honda Dealer in the world , they even have a Insurance Department ,that help me save on my auto insurance. Great price and ,Great service can't beat that!
My mother recently bought a Honda Pilot from here and I must admit that I appreciate the patience of a few salespeople and management here. Antonio our salesperson, Margret our finance manager, and Kero the sales manager were all incredibly helpful and dedicated. They have some of the best values and service in the area.
Frankie was the most honest, friendly, good personality of a salesman you could ask for. He truly made the experience much more relaxing and reassuring. Thanks again Frankie!
Cheap people, will never buy any car again from Planet Honda again
I leased 2017 Honda CIVIC last year and while doing paper work finance manager Romney Corvalan gave me another product called Lease shield protection and he explained it will cover like door dent hit by other car door in parking/windshield damage by stones etc in $737.50 for 2 years. But when my windshield got hit by stone recently and I went for repair, these fellow told it can t be repaired and it won t be covered in protection plan. Same happened for door dent as well, they are saying pent has also gone so it will not covered. By the time I realized my $737.50 money went in vain it was too late but still I went to get this plan cancelled so that a least I will not feel cheated for remaining lease term. This Saturday I visited Plant Honda to cancel this protection plan and ask to arrange mitting with Finance guys then one guy (might be his name is Luise) told they don t do cancellation on Saturday and I need to come on Monday to Friday between 9 to 5, such as disgusting people without any kind of self-respect and fall to lowest level to cheat people for few hundreds. My Lease is expiring in few months and I will never buy any car from Planet Honda again.
This is our second purchase with Steve and he is always helpful, very fair and personable. We will continue to return to Planet Honda because of our experience's with Steve.
Very smooth experience with Frederick (and Shae) for the sales!! We had a plan to visit 3-4 dealers the same day but ended up here for the pleasant conversation and a great deal. It is definitely not the dealership stereotype that I had heard or experienced before. Very refreshing and very smooth. No little tricks back and forth, only straightforward and to-the-point discussion. We had planned a long day but came home fairly early, with the new car surprised my mechanic neighbor! Definitely will recommend to more friends.
During my recent visit at Planet Honda, I had the pleasure of meeting Alfonso. I went in the dealership with the intention of "just looking" until I found a car that fit my overall needs (look, price, mileage). I promised myself that if the salesperson seemed "too pushy" I would take my business elsewhere. Luckily for me, Alfonso made my car buying experience a great one. He was friendly and genuinely cared more about fulfilling my personal wants and needs in my car selection and less about his personal gain from the sale. I highly recommend everyone to visit Planet Honda for your next car purchase...ask for Alfonso and tell him Nadira sent you!!!
My husband and I were searching for a family car and went to several dealers before visiting Planet Honda. The vendors at the other dealers were very pushy and insistant but once we came to Planet Honda it was a whole different feel. The salesman that attended us (Romney Corvalan) was very down to earth and was not pushy at all. I was actually the one pushing my husband to say yes to the Honda Pilot that was shown to us. The salesman also spoke Spanish which was a plus. My husband prefers to be spoken to in Spanish and while doing paperwork, Romney spoke to us in both English and Spanish so we could both understand 100%. Overall, we had a great experience at Planet Honda and would recommend them to anyone. Service is good, prices ARE good and you will leave the dealership very satisfied.
I had a great sales experience from planet Honda I will refer all my friends and family to this dealership, the sales manager are all great guys I have no complaints at all I will buy all my cars from here
Please convey this message to entire staff, I was having a very pleasant experience at Planet Honda. My sincere thanks to Sales Rep. Jorge Silva for his commendable service and knowledge. He was very patient in addressing my queries clearly. He was able to workout a deal that allowed us to drive off with just a new car. Keep up the good work and you guys deserve 5-stars.
Chris Campbell is the best salesman I ve ever came in contact with! He kept it real with me and laid down every option available. Took me on a test drive and fell in love. He explained every detail about the car. Never did he put any pressure on me to purchase this car! Thank you so much! & best wishes on becoming #1 salesman at Planet Honda RT 22. You rock!!!!!
This is car # 9 I bought at this dealer. All the staff are attentive and courteous. Especially my seller Mr. Kaleem Wyne. This man is a gentleman, honest and takes the time to know your tastes. If you think about a new car, don't think much. Go there ask for Kaleem. Love my new 2016 CR-V.
Very Very excellent customer service( I have never seen before). My brother got his Honda civic EX-L Navi. He is very happy with his brand new car. Jeremy he is awesome, gave us very comparative price and took care of us very well. The benefits these guys give when you buy your car are really amazing which you will never get from other dealers(i know because i bought same car from different place). I highly recommend Planet Honda union NJ to buy Honda cars. Thanks again guys for you extraordinary costumer service. I look foreword to come back again for my next car
Mr. Derek Mohammed is the best. Go to him for your best deals and offer. He never gives up until you re happy. . Very hard working person. Happy with the new car
Went to look at a Honda Fit, car was just not for me. Aside from the car, our salesman was basically a newbie with 4-6 months of experience, was being monitored by a trainer, and in the end we were given an offer that was downright awful--invoice showed to me came with nearly $2,000 in MANDATORY add-on's like "Appearance Package" and other ridiculous items.
As if all of that isn't bad enough, that's not even why I am choosing to write this review. Like all car dealers, Planet Honda Followed up with me several times to ask if we were interested in a vehicle. First time, I told them I was considering, but would get back to them; second time I told them that I was strongly considering another model; they called a third time and I told them I had already purchased a car.
It's been about 3 months since that third phone call, and I receive at least one call every 4 days from these "professional sales people" they because don't understand how to take leads out of the lead list in their CRM system. I have received about 12-14 calls from this dealer, and they've left about 6 voicemails, and during one of those calls I actually picked up and asked very nicely that I did not want to be contact again... What do you know, 5 days later another phone call.
Not only do they sell vehicles at god-awful prices, but they clearly don't know how to treat customers.
I can say Honda planet is the best especially Mr kaleem one of the best salesman. I will recommend all my friends to buy from Honda planet and will kindly recommend Mr kaleem wyne one of the best!!!!!!!!!!
When I went into Planet Honda I thought it was just another sales rep trying to make every penny he could off me. Wally was the sweetest, most professional, respectful car salesmen I have ever encountered. I used to work at a car dealership and Planet Honda was an entire different animal. The staff was there for my every need and they did it with smiles. (not fake ones either). If you go there ask for Wally!! I HIGHLY recommend this dealership to anyone looking for a new or certified used vehicle. I will definitely be back when I go for my next vehicle !
This is the place to go when planning to get your first car, or just to get a Honda great deals and willing to go far and beyond to satisfied the customers need and accomplish what that customer is looking for in the type of car they want to drive off with.
My experience was great at Planet Honda, I was not planning on purchasing or leasing a car but to just browse around to see my opinions. The sale consultant Agustin showed me the different type of cars that they can offer me on what I wanted to pay a month. Basically he has amazing customer service, helpful, knowledgeable about the car he sells. That same exact day I left with a 2013 Honda Civic I am very happy with the car that I am leasing, Hopefully when I go back there in 3 years when my lease is over that Agustin is still there to be my sales consultant.
A very pleasant and professional experience from start to finish. Planet Honda stepped up when I had already made a deal somewhere else but had an issue with the car at the last minute. Planet Honda quickly approved a matching deal over the phone even though I was unable to get to them for a few days they kept the car and the deal for me. Additionally the were flexible with me about when I could actually leave with the car and helped me get out of a current lease a month early. Stephen was responsive to my emails and texts and was very efficient and courteous having all the paperwork ready for me when I arrived. A very nice showroom, warm and friendly staff, a professional atmosphere and of course most importantly a fair deal on my new Honda. Highly recommended.
Great place! Taylor was very friendly and accommodating to my needs and wants in a vehicle and was able to help me purchase the car I want in my budget! Excellent staff Minerva was extremely helpful with everything over the phone as well! Also sales manager Jamie and finance manager Romney were very helpful and efficient on completing the rest of my purchase and I was out in no time!!
My husband and I were looking for a used minivan, we had the pleasure to work with Rafael Castiblanco who show us the different options we had within our price range. He took the time to show us different cars and all their features. He went above and beyond to help us with our purchase without pressure. We drove home the same day with a 2010 Honda Odyssey. It was really a very pleasant experience, I would recommend this dealer to my friends and family
Mohamed Alateek is the man! We went in dubious -- you know everything they say about car salesmen -- but Mo proved me wrong. He put together a deal we were happy with, for the car we wanted. Highly recommended.
Anthony Garabito is the truth! Exceptional service and went above and beyond to get us off the lot in a new car! Highly recommend him to anyone looking for a new car at planet Honda!
I came in today not expecting to leave with a new vehicle but Anthony Garabito, nicest guy, helped me with such a great deal that I am now driving off the lot with a 2017 vehicle. Great service and hats off to Anthony and the business team at Planet Honda! Will definitely come back here next time.
I recently bought my New 2016 Honda Civic from Planet Honda, and had a great deal on it. Sales Rep Erick Flores made sure that he gives me the deal I was happy/and interested in. He even gave me the 'Floor Mat' deal that i was asking for (I just recently picked it up when I went to get my License Plate) . Since My brother is the one who referred me to Planet Honda, 'Erick Flores' made sure that my brother gets the referral bonus which he said, we will get it in the mail soon, so thanks to Erick for all his help and even few weeks after he still follow up to ensure everything's going great with the new vehicle. I will recommend Erick Flores to anybody looking to buy a new vehicle. :D
After a seamless first lease with Anthony, there was no question that I would be back. This is my second lease opportunity with Anthony and I must say, this experience just keeps getting better! I can't thank him enough for keeping us well informed and comfortable every step of the way. He's also only a phone call/email away once we take our new baby home, which is comforting, especially with Mom upgrading to a newer model. Thank you Anthony and Planet Honda!
Typically what drives customers to a place of business is: 1. Their marketing or 2. Word of mouth. In this case their marketing is what drove me to come here. When I stepped in the dealership the atmosphere is very different to any other dealership I ve been to. You re greeted by different people and you feel welcomed. Our salesman was Harold L. He did a great job in working with us and our budget. After some intense negotiations, we were able to walk out with our brand new 2020 Honda Accord. Thank you Harold and the Planet Honda Team for making this possible
My husband and I were helped by Ash. He was very helpful and professional. We really appreciate all his help with our purchase of a brand new Honda Pilot. We will be recommending him to family and friends who are looking to buy a new car as well.
Best experience buying a car! I got the best information and I bought a car in less than 90 minutes. Go see Jorge Silva he will give you the best deal and he's fast!!!! I will be coming here again to buy a car from Planet Honda
I Love! Love! Love! Planet Honda! They have treated me like family since my 1st car in 1999 to my 6th today. I have recommended my entire family and friends to this dealership and I'll continue to do so as long as I live. Xoxo, Lori B.
My name is Jennifer Ayala and I went to Planet Honda with my family on 2/16/15 to buy a car. My sales person Rafael Castiblanco was a very nice man, he gave us all of his divided attention and answered every question we had. He was very patient with us and didn't rush us to make any decisions. He gave us advice and recommendations of different cars and gave us a lot of time to think about which car we would like to purchase. He was very respectful, professional, and well educated in what his job was about. In general the whole ambiance of Planet Honda with our sales person Rafael Castiblanco was a great experience to have. It was a pleasure meeting Rafael and I would go countless times to buy a car at Planet Honda. I really recommend this dealership due to the attention that was provided and if you're looking for someone who can speak spanish Rafael Castiblanco is the right person to ask for. I had a very good experience in Planet Honda and really recommend it to people looking for both new and used cars. Many thanks to Rafael Castiblanco and the staff for helping us find the right Honda Pilot EX-L that we bought today.
What a fantastic experience we had with Steve March and the Planet crew! Extremely professional and listened to my every need! He helped me pick out my perfect new car. Thanks again Steve!!
Mr. Rahmoun really helped my mom get the car she wanted. He hooked her up with a great deal for a CR-V and she was really happy about it. If you're coming to planet Honda, definitely talk to him.
Had an amazing experience here. First time car buyer and Anthony Hartley, helped me understand thoroughly. They helped me come to the conclusion of an amazing deal! I d recommend anyone to him!
A huge shoutout to the professionals: Frankie Talarico (Sales) and Angelo (Finance)! Thank you for making me feel welcome and most importantly being kindly patient with me (as this process of buying a car gets me super anxious). Both clearly answered all my questions and explained what I needed to know.
True examples of Excellent Customer service! I will be referring friends and family to Planet Honda.
I can t thank you both enough for your excellent customer service and professional help.
I got my Honda Fit EV today. I had a very nice experience leasing the Honda Fit EV, Mr. Stephen March was very helpful, always answered my phone call, Very nice to work with. I wish him the very best.
Chris Campbell is the guy to see when you come! He got me and my friend in brand new cars. Definitely a great buying experience, made sure he explained every detail to us and made everything smooth sailing.
My wife and I were looking to return a lease and get into a new one, and Derek Mohammed was of great help. He expertly guided us through the process and made sure we got everything we needed for the best value... He truly had our needs and wants in mind when helping us choose a our new Passport!!! Thank you so much for all your help...
Outstanding experience every single time. This is our 6th vehicle purchase with Planet Honda. It's family at this point - we are welcomed every time by Frankie Talarico - where else in America can you go to a car dealership and have the benefit of dealing with the same sales person - no where, only at Planet Honda.
It is a relief for my husband, myself and now our son to deal with some one who knows what we look for, sincerely finds us the best deal for our monthly budget and remembers our dog. Outstanding comfort level!
We highly recommend Planet Honda if you want to walk away from the experience feeling like you just transacted business on an honorable level and not like you've just been taken for a ride.
Ryan McKenzie took real good care of me, I been to other car dealership but planet Honda is the best. Excellent customer service, I will be recommending all my friends and family to come here. Everyone treats me well.
Thought I wasnt gonna leave with a car, but the work of Ali our salesman and the dealerships manager Eddie we were able to leave very happy. the experience was made even better went we met with the very efficient business manager Levie Frink. He made the paperwork a breeze, made sure to offer us all of the extra options at a great value and just ended the process in a very pleasant way.!!!!
We got our car from this dealer with the help of Nicholas Cordone, the sales consultant here. He is professional and patient. Informed us all the details we want to know till we found the right car. Thanks and highly recommend to who needs a good auto consultant here.
There great, never had a problem with them, and if you need an oil change get there very early in the morning, try to be the first one there and they'll still see you even if you don't have an appointment; in and out in about 30 minutes and you get a free cup of coffee with service.
I had the pleasure yesterday of leasing a new vehicle from Planet Honda and the transaction turned out great. As with any big purchase there will be some stress, but the crew over at planet Honda made the process a pleasure. I told them my budget and they made the deal happen. I come from a large family and I have a nephew in the business. My nephew called the dealership and spoke with the manager, Frankie, who kept his word and honored all that he said he would and more. I am very happy with my new vehicle. I have now had the SUV for a day and there are a couple things I would like them to take care of for me (extras). I don't anticipate a problem as they were a very friendly bunch and thus far have been quite upstanding. I sent Ryan, my salesman, a text and he has already answered with a "Come on by and we will take care of it!".
I have never written a review in my life, but I just had to let the world know that if a new vehicle, friendly service, and dealings with a top notch establishment is what your looking for, then look no more-Planet Honda should be your next (and only) stop. Be well and God Bless!! ~Tammy (A Very Happy New Honda Owner) (5 stars once I finish my business with them, without a hitch, next week)
Planet Honda made buying a car a very smooth process. The staff is extremely professional while also demonstrating great patience. Out of all the dealers I ve went to in New Jersey they definitely had the best customer service. Next time you want to buy a vehicle have Samy be your consultant and Romney set you off.
Recently purchased an 19 accord and the sales person was great ( Carlos Crispin ) awesome customer service . Very professional and easy to deal with , will defenitley reccomend him for your next car!
Last week I visited Planet Honda when my lease was up. I previously had a civic and wanted something similar but with a bit of an upgrade. I worked with Ivan Zarama and Ali to create my perfect car and couldn t be happier! They were both extremely attentive and worked hard to make sure my best interests were in mind when choosing my next lease. I love my car, 2014 Civic EX, and would absolutely recommend working with both of these employees. Go to Planet Honda and ask for Ivan and Ali!
Nothing but a bunch of con artist! And all these reviews are written by the staff who force customers to give them a 5 star review. Most of the reviews are written by the staff. My experience was terrible and they try and stick with all these rediculous fees. I ve leased cars my whole driving lifetime.. and this is by far the worst experience. I currently have a Acura RDX which I purchased at Acura Ramsey.( fantastic staff) and the prices for lease this placed wanted was out of this world.my luxury Acura is cheaper and the down payment was cheaper than what they were asking for a pilot. I will be reporting them to Honda Corp.
After getting into a very traumatic car accident two months before my lease was going to be up, I was concerned about how I was going to get around. Amir Rahmoun sat me down and clearly explained all of my options. He was able to answer all of my questions regarding my unexpected situation and made me feel very comfortable. Within a short amount of time he was able to me in my new civic at a payment I was very happy with. Thanks Amir!
I went into Planet Honda on Route 22 in Union, NJ not thinking that I would be walking out of there with a brand new car, Every time I go to a dealership I would normally leave out up happy. As of yesterday February 6,2019 I was able to get the car of my dreams with the help of (Franklin) I just want to say he made me feel comfortable and treated me with the best hospitality. I just would like to Thank him so much for making my dreams come true!
Stephen March and the good people at Planet Honda made leasing my first car experience very easy and stress free. Mr. March made sure I understood all the details of the lease before signing anything and also guided me in obtaining my own insurance policy. He made sure I was able to get the color I wanted for my Accord Sport and called me as soon as it was delivered to the dealer and completed the deal the following day. It was an easy and positive experience and I look forward to the next one! Thank you!
Ruben and Ben were very helpful and made the process of buying a car pleasant and painless thank you Planet Honda for making our time here exceptional!
I bought a car for my two sons at this location. They were very helpful and made the experience more convienent than at any other location. Moe, the sales representative that we were working with made sure we were taken care of and out the door in a timely manner.
Went to Planet Honda today thinking I wasn t going to drive off with a New car but Miguel Arias made it possible for Me. He is a Great guy if you ever go to Planet Honda ask for Miguel Arias.
Amazing experience; I had a dealer named Ron Rajnai and he did his very best to give the best deal for my Honda Civic Coupe and I just love it, I highly recommend Planet Honda, a great place to shop if your interested in a new car!
I highly recommend Planet Honda for purchase of a used car. Their lot is enormous, with a variety of cars to choose from in great condition. I commend Used Car Sales Representative, Rafael Castiblanco on a job well done with his ardent performance in helping me to purchase the right used car. I would highly recommend him to my family and friends, should they need to purchase a used car. He was so patient and understanding to all my questions, and explained what car would be the perfect one for me. Just for the record, I am not a very easy person to please, but with Rafael's help and encouragement, he made me understand clearly why I should make this purchase. Thanks you so much Rafael for helping me choose the right car.
My parents and I have financed three cars in the past four years, and we have no complaints. This year, we financed an Accord 2016, and we're very happy with our deal! Our salesman was Muhamed, he was very honest and transparent when he was selling us the car. Our sales consultant was Romney Corvalan, very nice guy! He offered us an Oil special that we didn't like so much at first, but we realized that it was a genuine and money-saving deal! Needless to say, if you want to finance a car and save money, go to not other dealer than Planet Honda! Make sure that you get Muhamed as the salesman, and Romney Corvalan as the sales consultant.
Poor service center. Took almost 3hrs just to get oil change done after having an appointment. Never going to come back. Dealer always short staff on service center.. Waste of time..
These people conned my wife who is sick with cancer out of 300 bucks hoping to get more out of her then when they realized they couldn't con anymore money from her told her she had bad credit and the bank wouldn't approve a loan. The sales man even went as far as to say his sister had cancer so he was sympathetic which after careful research we discovered was s lie. He has an English accent be careful here they are sharks.
I have purchased 4 vehicles through Francis at Planet Honda and each time the deal and sales service keeps getting better. Francis treats you like family.
Anthony Hartley is awesome! He truly helped me get the car I wanted. He was patient and listened to the details I desired in my car!!! I appreciate that and will forever be a loyal customer of Anthony and of Planet Honda in Union.
I went to another deal and had a deal but they couldnt locate the car or any other I was looking for.(2012 Odyssey) I was in a time crunch so I called Planet Honda since they had the car I wanted. I spoke with Baron and told him my situation and he was able to match the price. Went this morning and picked up the car. Great and easy experience. Thanks to Baron and his salesman. Would definitely buy from again or recommend people to them.
Our experience at Planet Honda was great! Our sales consultant, Aladdin Agina, was extremely helpful, courteous, and easy going. The process was extremely hassle free, very transparent, and we are thrilled with the car and price that we purchased. We had a less than stellar experience at another local Honda dealership so we were extra appreciative of the treatment that we received at Planet Honda. If your looking for a great car from a great dealer, hit up Aladdin!
Wonderful. From the sales person, his manager to the Finance person. excellent service. Very courteous, off course everyone is working to make money, but none of them seemed would throw other person under the bus. In my opinion HONDA Team stands for Honest Outstanding Noble Dynamic Agile Thank you everyone at Planet Honda -Especially Ronnie R. Nadia Azmi Proud owner of Honda