Jim Ellis Buick GMC Review

We recently purchased a new vehicle from Jim Ellis, overall a very good experience with all of the staff. Our salesman Barry insisted we take one of their vehicles home for the weekend to make sure it was the right fit for our family. He helped us search for the vehicle we were looking for and ultimately we were not able to find one in stock anywhere. We ended up ordering one from GMC. Everyone at the dealership was great and made sure we had a very pleasant experience.

People are very kind and know a lot about customer's demand. So, it is very easier and comfortable to choose vehicle to purchase.

I'm very disappointed in my experience at Jim Ellis Buick GMC and it can be described in just a few comments:

Deceitful acts to hide the truth
Lack of Transparency

I was suppose to have purchased a new GMC Sierra Denali, but after I got the truck home I find that Jim Ellis had actually provided this vehicle to young boy by the name of Cole Potts has a loaner for over a week. Who knows how many people actually used this vehicle as a loaner. Did the employees of Jim Ellis actually forget to tell me it was a loaner, or was it an act of deceit and betrayal? Without question, I'll chose the latter!

If making a few bucks means this much to a dealership, then buyer beware!

I'll bet I won't see this one posted under the dealership rating!

Chris C
4/16/2019

Earlier this month, my wife and I went to Jim Ellis Buick GMC Atlanta. Upon entering the showroom, we were greeted by two friendly smiling faces. Sales Manager, Dwight Wood and Product Specialist, Blake Kenya made a great first impression with us! It s rare to feel so welcome by such professional people right away. Variable Operations Director, John Gribbins also stopped by to say hello during our visit. Once we agreed on the sale price, Dwight Wood came back by to thank us for becoming a customer. This was a nice touch that is also rare these days.

The final step of our experience was with Finance Director, Sam Afeworki. He was very professional and made the closing process as quick and painless as possible. While we were waiting for our new vehicle to be cleaned and brought to the front, we were left with one more lasting impression of our visit. We noticed the sign stating The Jim Ellis Promise - you can always expect the best . By the way, all eight promises were kept during our visit.

I would highly recommend anyone looking for a GMC in the Atlanta area to stop by this location and ask for Blake Kenya. He is there to provide an absolute outstanding sales experience!

Service was good . Not too long of a wait. The customer servise rep was excellent . Nice professional and friendly attitude. This time

Brandon at the GMC Service department, was friendly and quick to have a tech take a ride along to determine the problem with my vehicle. They also provide a courtesy ride home .

Tim Brown was extremely helpful and did a fantastic job getting my truck fixed up and ready!

Always a great experience with Tim and the Jim Ellis team.

This was a better experience than in the past; however, I thought my car would be washed (maybe, even rinsed) off. Prior to purchasing my new vehicle from Jim Ellis, I took my prior, older vehicle to another device department & they would wash my car after each service. No problem. Otherwise, their service personnel was very good & got me in and out quickly.

My needs were taken care of,not real happy with the customer service experience.. I had to call back to get the status of my vehicle. Would I go back again yes, hesitantly, because of labor.

My wife and i bought a 2005 Mazda and was very happy with. In 2016 We went back a nd bought a 2016 Gmc terrain. About being in the shop several time we asked about the lemon law. They treated up like now one knew us then. We want be going back here again.

Everyone we dealt with was friendly and professional and we didn't get the games we've experienced at other dealerships.

****Sorry for the wordiness I think the whole story warrants telling.*****

I bought my 2018 GMC Sierra 1500 brand new in December 2018 from Jim Ellis GMC in Chamblee, Georgia. This truck has the L83 5.3L Gen-V small block V8 with the 8L90 eight-speed transmission. At the beginning of this week, I brought this truck back to Jim Ellis because it was having transmission issues - it was displaying a shake/shudder under light throttle at steady speed. At the same time it lost its firm shift going 1-2 or 2-1. Being an ASE certified mechanic trained by General Motors many, many years ago, I am 99% sure there s an issue involving either the torque converter or the planetary gearset. At 38,000 miles and a year and a half in, I d be severely disappointed if there was a mechanical transmission problem.

So I go in and tell the service advisor about what s happening and wait to see what they come up with. In the meantime, I discover there s a Technical Service Bulletin (18-NA-355) that addresses this very issue. So now, I am VERY curious as to what the dealership comes up with.

Here s the important part of the story: the service advisor, Tim Brown, did everything right. From the moment I showed up at 7:00 in the morning to the time I picked it up, he was I. Constant communication with me. Very professional, very efficient, but mostly very honest. He explained that there was an issue with these transmissions and it s something GM has addressed.

So here s the point: it s hard to find that level of honesty sometimes especially when dealing with a known problem or a well-documented problem like this. And it s even harder to find a group such as Jim Ellis that can practice that kind of honesty.

Well done, Tim Brown and the Jim Ellis team!!! I walk away being a bit disappointed in GM, but absolutely thankful for your team!!

Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole process. I will always come back to her for future leases / purchases!

To be honest, I miss taking my luxury car in when they just hand you the keys for a rental instead of having to wait for your car to be serviced. However, for having to wait today Megan made the day so much nicer. I still had to wait longer than two hours for an oil change, but Megan was so sweet during check in, temp check, and tried to give me as many updates as possible during the wait. She was also so helpful and went beyond in checking out and walking me to the car to make sure all the plastic and paper were gone. Thanks for making my day easier, Megan, I wish there were more gems like you in this world!

Great service and a great team to work with! Everyone is always so nice and very helpful. John always makes everything super easy and makes sure everything is taken care of!

Terrible Experience! My wife and I had been looking at purchasing a new Buick Encore. We bought a 2016 Buick Regal (from another dealership) a couple of years ago and wanted to stay with Buick. We saw an advertised price and went to purchase it. We did have a great Product Specialist named Eugene who was very nice. Unfortunately, when it came time to get the advertised price Eugene had to speak to the manager. The manager came out and had some numbers written down that totaled $,2,000.00 more than the advertised price and $2,000.00 more for a seat and paint insurance, $4,000.00 more total!

I explained that wasn't the advertised price and I didn't want the $2,000.00 seat and paint insurance. He said the best he could do was to give the Encore at the advertised price but we'd have to buy the $2,000.00 seat and paint insurance. When I reiterated that I didn't want the seat and paint insurance, he said that if I didn't want the seat and paint insurance he would have to charge $2,000.00 more for the Encore.

As my wife and I were sitting in the cubical we could hear the couple sitting next to us being told the same thing regarding the advertised Encore price. They immediately got up and left very angry

It was like a combination of every bad story you've ever heard about car dealerships. I've been to many dealerships in my life and never had an experience like this.

Had the greatest experience with my salesman Ralph. It was a low pressure environment and more then willing to work with me. Don the Manager did everything he could to take care of my needs. I look forward to future interactions with them.

Brought in my 2012 GMC Yukon Denali for a water leak. They said they would look at the truck the day I brought it in. They did not look at it until the next day. 2 days of rental expense. Then they stated they fixed the water leak by sealing the seam. I brought it home and it rained and guess what, the same water leak!!! They did not fix the truck, I doubt if they even took it apart. Lastly, the price went from the original quote of $325 to $685 because they stated someone tried to seal the leak before???? Right now, the car is still with a water leak. I am working with the dealership that sold me the truck and GMC Corporate to get this resolved. Yes, I will get my money back, trust me. Adam was awful, kept changing the repair status times on a daily basis and seemed to get upset because I called GMC Corporate to complain. It's simple if you fix a water leak, test it before you state it's fixed. Water comes right it the truck when you run a garden hose over the windsheild down the firewall.

Everything is usually smooth running when going in for scheduled maintenance.

Great buying experience. Our Sales rep was Jake Bugrovsky. He was very easy to work with and very helpful. I highly recommend Jim Ellis Buick.

Purchased a 2019 Sierra Denali from here back in October. The process was simple and quick and I also got a great price on my trade in.

Tim was great! Very knowledgeable and was able to beat the quoted cost of my service!

Service center review only:

I've come to this sevice center at least 4 times and the staff are always fast, courteous and professional. The text message updates are awesome as they allow me to continue on with my day, pay online, and inform the service center when I'll return to retrieve my car. I always recieve a call if they find an issue that needs to be addressed and they've even offered cheaper solutions (website referrals for parts) to repairs that they've identified. All in all a service center that I trust

I absolutely enjoyed my experience. Kalo really helped with finding me a great car. I am super satisfied with my purchase and would highly recommend this dealership to anyone looking to buy a nice car w/ great service.

I am only giving this a 5 star review only because of Dane in the express service. He was efficient and was able to squeeze me in for service without an appointment. I highly recommend this place and if you do end up going here ask to deal with Dane. Very reasonable and works with customers. I was a tech for GMC and for the advisor in the main dealership did not know of this and I explained to him what I wanted done. He then proceeded to tell me that it wasn't a good idea and talked down to me like I know nothing about vehicles or maintaining vehicles and sent me next door. The last time I checked you are an advisor and are not a mechanic. I am very annoyed to be talked to like I'm stupid and know nothing. I would rather you not talk out of your ass and do your research before you speak with anyone let alone a female.

Ask for Dane in the express service! He will put the customer first!

Jim sold me an Enclave. They were running a special for $8,000 off. The experience was very pleasant. I recommend them.

Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people.

DO NOT TRUST ANYONE AT THIS DEALERSHIP!!! THEY HAVE NO INTEGRITY!!! This is a horrible dealership. Nobody in the company is on the same page. My wife and I wanted to buy a new vehicle from this dealership. We spoke with a salesperson, who spoke with her manager, and told us they could do what we were asking for, with regard to discount programs. (And after everything was said and done, General Motors did confirm that what we asked for was acceptable and could be done.) They advised that they would forward the quote the next day as it was late. The next day, they said they would not do what they said they could do the night before. This went back and forth for several days, and through several levels of management. They refused to do ANYTHING that they said that they would do. Every level of management had a different version of what they would be willing to do for us, but once it made it to paper, it never matched what they said verbally. Once we got past the first level of managers, the management staff became rude and insulting in the conversations. The salesperson was nice and somewhat helpful. I would encourage them to find a better place to work and not learn from the management at this dealership. The managers, including the General Sales Manager were insulting, lack common sense, and customer service skills. I wonder how they got to their positions. The GM and VP of the dealership didn t care enough about their customers, their dealership, or their jobs to even pick up the phone and apologize for the way their employees treated customers. To make matters worse they didn t even care enough to reach out to us after General Motors asked them to. We went to another dealership and bought a vehicle doing exactly what we were asking for at Jim Ellis. That dealer made it happen in a matter of a couple hours with no hassles. There are good dealerships out there but Jim Ellis Buick GMC Atlanta is NOT one of them!

Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really worked hard to get me the best possible loan interest rate. I am an out of state buyer and everything was taken care of ahead of time for me. It was definitely the most simple, time saving car buying experience I have ever had!

Make sure you can specifically recreate all issues if you expect them to be addressed.

Barry Bacon is a great salesperson and very cool person. He's knowledgeable and competent through the whole process. Everybody at the dealership was attentive and on point. Professionals all around.

Aways a great experience getting my GMC serviced here!

My wife and I were looking to lease a new so we decided to stop at Jim Ellis Buick GMC first. We began working with Barry and knew then we would not have to shop around anywhere else. Working with Barry and the rest of the Jim Ellis team made leasing a vehicle a great experience. Jim Ellis Buick GMC will be the place that we choose to do business from now on.

I have had a very hard time getting ahold of someone to help me buy a car. Every time I got ahold of someone they put me on hold, tried to transfer me or said they would call me back but never did. I've spent 3 days working on it but couldn't get the help I needed and then the car was sold because no one would help me to get the information on purchasing it in time. You would think they would want to help since I was planning to buy the car and pay a significant down payment, but I guess my business was not important enough to work with me to make the sale.

Was looking to buy a Nissan Leaf and the salesman straight lied about the state of the battery to get me to come out and see the car, and when I got there and saw that the battery was in poor health he then lied about the process for getting it replaced saying "I'm a Nissan guy, they will replace it for free once you buy it, but they won't replace it if the dealership owns it.". He recommended I call the Nissan dealer across the street to confirm his claim. I did call and they refuted his claim. He was also generally rude and had poor communication skills.

Same day appt, quick in and out, Tim Brown my service manager was friendly, efficient, and professional. Great rapport, felt like we were old friends!
Comfortable waiting area, desk available to set up my laptop and work while I waited.

Thanks guys!

"Way to GO"
This was one of the most pleasant car buying experiences I ever had. Not only was Blake a gentlemen, he listened and helped me choose the right
car for me. He acknowledged my financial situation, gave me an excellent deal on my trade in and came in exactly on target with my monthly payment. Did I forget to mention the entire dealership worked as a team and this made the whole process a very positive
experience. From the financing to the Manager I was treated with the utmost respect. Thank you Blake Kenya and the team.

I had a great experience until the end. They gave me a bill and I handed them a coupon. They looked at the coupon that I had gotten in the mail like they had never seen it and then made me wait for 45 minutes!! Then, they tell me they can't accept the coupon because I needed to show them that in the beginning of the process.....here's the problem, I didn't know I needed brakes until they inspected them and saw the problem. Ya know, I wouldn't have been that upset about the one thing but making me wait 45 minutes to tell me that is not cool. You will not see my car on your property again, that I assure you.

If you're ever in need of a awesome car and don't want to deal with a sleazy car salesman, please see Gavin at Jim Ellis Buick GMC Atlanta.

Came in looking to purchase A brand new GMC Sierra Denali that I saw online posted price was $49020 At the time of the deal the price of the vehicle was not honored and I was given a lot of reasons why I supposedly did not qualify for that price. The sales person did a horrible job at customer service, And the rest of the team denied what was promised. I have been a loyal customer of Jim Ellis for over 19 years! And had never been treated so poorly.

I purchased a vehicle from Jim Ellis Dealership before and it was awesome. When I purchase vehicles I use my GMS General Motors discount. I reached out to this dealership and they attached added fees and such as tag fees which was excessive and taxes that was double of what I pay within my state. I m not sure what is going on at this dealership however I was shocked. I'm no longer interested in the vehicle. I'm totally disappointed at Jim Ellis Dealership as I've purchased a vehicle from you guys before. Buying cars now have changed.

Take Care, Darryl

I had an excellent experience at Jim Ellis Buick. I found the right car based on what was important to me.

Came in to see about upgrading my 2015 Sierra. Nina helped me out and she was an absolute pleasure to work with. She was knowledgeable, courteous, and wasn t pushy but rather helped me decide on the best fit for me and helped get me the best deal. I also interacted with the GM which I appreciated and he was a pleasure to work with as well. Highly recommend Nina and Jim Ellis GMC Chamblee!

Brandon Cannon did a great job of informing me of the needs of my car and kept me informed of the work and costs. I appreaciated his knowdledge and professionalism in getting my problem solved..

Had a great informative Experience with Ralph though I didn't buy today I would highly recommend to others.

This is my 3rd vehicle purchased from Jim Ellis Auto Group. I've had the pleasure of working with John Nadobny each time. He is the Michael Jordan of auto sales. Such a pleasurable up front guy who really cares for his customers. I will recommend him highly to all I meet looking to buy an automobile. Cudos "Dobs"

Tom at the service counter is honestly the best person I have worked with. I've owned Mercedes, Acura, and Lexus and their customer service can't compare to these people. Not only is he prompt to answer any questions, he is also very nice and extremely well spoken. While other dealerships try to upcharge and "find" things wrong (which results in a $4K bill) he doesn't try and force things. Because of him I will keep buying gmc products from this place.

Purchased a new 2015 GMC Serria and loving it thanks to all that made it happen on closing this deal.

Even though I was with a friend who was in the market for a new vehicle, I had an amazing experience! Ralph, the salesman, was very friendly and knowledgeable! He made me wish that I had purchased my car from him!

Ralph and Jasmine helped us out a lot with the purchase of our new car! We will tell everyone we know

I appreciated the phone call letting me know that I could come earlier for service on my appointment day. Service was quick and my service advisor answered all of my questions thoroughly. Wonderful experience.

My wife is very finicky about getting her car. This is the only place she willingly takes her vehicle for servicing.

Would not recommend this place to anybody.had a buyer's order and check in hand to buy a used truck and no one ever called me back to get the truck.the used truck manager needs to learn how to treat people.

Don, Jasmine and Jim banks were great, I love my new enclave and will refer all my friends!

Service rep was courteous and the oil change/etc. moved along nicely. Since I drive to the Atlanta location from Rome, I appreciate the efficiency. Thanks, Bruce Watterson

2 departments - Service & Used-Finance really stink here! We bought a certified Buick here in 2016; and 1.5 years later we get a letter from the DMV that some paperwork was not filed by the Used dealer's Finance woman. She not only messed that up but few other critical details that came weeks and months after buying the car. As for their Service department, I have yet heard back once from the Service Manager or even GM from the periods of 2016 to mid 2017. I have left several messages on their voice mails on few occasions but they never call back. It leaves me the impression that the Service leadership is overwhelmed while their Service agents/schedulers are not adequately trained and/or evenly trained as the service I receive over the phone are inconsistent and all over the map with conflicting information and inconsistent policy information especially when it comes to loaner cars and process of wait time, etc... just general service FAQs.
So, maybe the posters here like Jim Ellis Buick GMC new dealership but their SERVICE department and Used-Finance are quite different. It appears that they're all run or operated independently or that each of the managers are given a loose reign to do whatever they want without a consistent oversight over QUALITY CUSTOMER CARE which should be the main focus. Terrible service ESPECIALLY BY THE SERVICE DEPARTMENT that the over-rated ranking of this Vendor is misrepresented.

Because of these inadequate customer care we will never buy another vehicle - used or new - from any Jim Ellis dealerships again. It left such a sour taste in my mouth that our next vehicle will be from their competitors as we actually like Buick brand and found other Buick dealers in metro Atlanta are actually quite responsive.

Barry Bacon is a superstar I would recommend him to anyone. I had a really difficult deal and he went to bat for me. Everyone at this dealership is very personable. I would definitely purchase here again.

My dislike about doing business with a dealership as opposed to an independent repair shop is price. I mainly had my fluids changed as part of the "100K" service, (transmission fluid, differential fluid, coolant fluid, oil change, spark plus) (they said they changed the cabinet filter also), came out to $1300, with $800 of that being labor! I think that is outrageous and way over charged. There is nothing that I am going to believe that will justify those charges for services rendered, but it's done, it's paid for and life goes on. If I can find an auto shop that can work on these GMC vehicles, then they will be my new mechanics, but I've been to a couple that wouldn't touch them saying that GM pretty much designed these engines for only their technicians to be able to work on without voiding warranties and screwing things up. Other than that, they do the work, my truck is running fine, the customer service people are friendly and the waiting area is clean with free wi-fi.

My family was in search of a 3 row, AWD SUV such as the Enclave or the Acadia. After looking through countless inventory pages online, we knew we couldn't find the AWD vehicle we wanted in the southeast, but went to Jim Ellis looking to work with someone for a dealer trade or to custom order a vehicle. We started working with Jocelyn as the online rep, as we ran our searches and looked for pricing. When we showed up, Ralph at Buick GMC was exceptionally helpful in helping us narrow down our search results, test drive, and really get to know the vehicles we were looking at without the uncomfortable sales pitch or pressure. Even when it came down to the fact that we found a car at a dealership out of state with a price that couldn't be beat, he continued to help us and encourage us in our search, and even offered to help us as the local Buick GMC dealership if we had any questions about the Acadia we ended up purchasing. In addition to the great sales staff that we worked with, our 2 year old was entirely happy coming to "visit" and sit in each car in the showroom and read the books/playing with toys they had in the service center play room. We were never made to feel uncomfortable, even as she ran around the cubicles and hallways and sat in each of the cars. We would be happy to recommend Jim Ellis Buick GMC and return here for a car purchase should the need arise.

Shop was ready and waiting at appointed service time. Got in and out very quickly. Very professional.

Worked out a deal over the phone and they honored it just as we discussed. Very easy to work with.

From the moment I walked in I knew I was in the right place. Jake B. My salesman was spot on knowledgeable about the vehicle and understanding my needs. Don K was great in his ability to provide every possible discount to get me the best possible Deal. But the highlight was Jasmine. I totally loved my experience from start to finish ....thanks guys

Tim was fast, effective and very personable. Made my visit easy.

Always attentive to our needs and immediate service...friendly personel.

We had a great experience with Nikki, Brady and the whole team! They made the whole buying process very easy to understand and gave us a great deal on our Encore GX.

I purchased my 2016 GMC Terrain from Jim Ellis Buick GMC Atlanta and my association with his dealership has been nothing short of excellent from day one until present. Thanks and I look forward to future dealings with your company.

My sales person, Barry Bacon, was very personable and attentive without being overwhelming. This made the purchase decision and process very pleasant. I would definitely recommend others to Jim Ellis (more specifically to him).

Rashonda G.

Great as always. We have 3 cars that we have serviced at Jim Ellis, and we're very pleased.

Fantastic customer service and it s apparent that quality is top priority. Thank you James Stecker!

Called in to set an appointment and actually talked to someone in the dealership rather than a call center. They took care of the repair while I sat in a nice waiting area, everyone was friendly and helpful, got me in and out in no time. I watched them with other customers, offering rides or loaner cars, giving alternatives to expensive repairs, etc..

My service rep was professional an courtesy an made the process very smooth. Engineers of GMC made the repairs to my vehicle in a timely fashion an now my interior systems operate without any fault. Thanks GMC!!!!

The WORST!!! Extremely incompetent, overly superficial and rehearsed!!! You won't get REAL genuineness not to mention originality on a true real organic common denominator!!! Pathetic totally insulting and disrespectful won't EVER set foot in any of Jim Ellis Dealerships!!!! Jim you know you strive for sooo much better!!! Get your PITBULL back!!!! Cause he ran ALL ACCORDINGLY even with hiccups!!!! -SMH.

Thank you to the guys at Jim Ellis Buick! the process went smoothly and I got my new car! the service guys were amazing and Barry was exceptional. He took such great care of us, we appreciate it!

I love going to this service center. I can gladly say, I have never had an issue customer service. Usually, Mr. Cannon is the one to take care of my vehicle but Mr. Heath was just as helpful, patient, and courteous.

I have a growing family and need to upgrade to larger vehicle. I have visited several metro-Atlanta car dealerships in the past few months. I can honestly say that my experience with Jim Ellis was by far the best. Their sales person Ralph was extremely knowledgeable in vehicle selections and was patient with my many questions. He was never pushy on trying to sale me a vehicle and he provided me with multiple payment options toward the purchase of a vehicle. I will definitely be back for a future purchase. I also will be recommending my family and friends to this dealership.

Sales Representative: Ralph

My truck was not running when I had it towed up there. The guy who took care of me was very nice and explained what was wrong and what needed to be done to repair it. The truck was ready to pick up when he said it would be. I'm still a fan of GMC.

We had a very good experience with Jim Ellis Buick. Our salesperson, Seymour, was very polite, attentive and professional. He did whatever he said he was going to do and felt as though he was concerned about our purchase. Our overall experience was great and would highly recommend going to see Seymour to help you with your purchase and Sam to help with your financing. Thanks again guys!

Pleased with all aspects of the buying experience. Lindsey, our sales person, was personable and expertly lead us through the numerous selection opportunities Jim Ellis had available. She helped us choose a vehicle we will enjoy driving and feel confident our grand kids will be safe in. She impressed my wife and me with her genuine desire to place us in a vehicle that meets our stated needs. The sales support staff was also top notch and supported Lindsey's efforts to ensure we got the vehicle we wanted at a price we could afford.

HIGHLY RECOMMEND this place if you are looking for a car. Working with Jake B. was nothing but pleasure. He got me into the perfect car and gave me a deal no one can beat. The dealer (Jake) works closely with you and ALWAYS answers the phone whenever you have a question or concern. Jake is the man to go to, you can rest assure you're getting a great deal and top of the line service when you work with this man.

We have now purchased our third vehicle from this dealership and we only have great things to say about the people that work there: from the salespeople to the finance department to the maintenance crew. We've used Barry Bacon for all three Vehicles and he's just an outstanding person. He is always very warm, welcoming, understanding, energetic about his inventory, and gets the job done efficiently every time.

Everyone there were very nice. They were fast at helping us.

I always have an awesome customer service experience with Brandon Cannon. He always ensures that I understand what's needed and what my options are. He deserves 5 stars or a #10 rating.

The entire team was great! The process went quickly, given we thought they closed at 9 not at 7pm, we didn t give them much time but still the whole crew stayed late to get a deal done for us. We love the 2021 Yukon and will absolutely be back the next time we are in the market for a vehicle.

Blake Kenya is your man!
#1

I work over night it s hard to please someone when they are tired and on limited rest. A wrong gesture can trigger a whole new bad mood. I had a great service. Brandon was great and had a good smile good vibe a man pleased to give you a good service. From my sells man to Service man everything has gone beyond great.

Fantastic sales department, customer service, and support!!

Professional, Friendly, Warm, Assuring, Precise, Conversationalist, Awesome

I'm new to town didn't really have a GMC dealership in mind to carry my GMC ACADIA for service,but I tried Jim Ellis Buick GMC Atlanta and they and Tim made my family and I feel right at home. Thanks again guys

Dion and Jeremy were AWESOME!!!!!! I felt no pressure to purchase. They went above and beyond to help. I will definitely go back when time to look again.