BigHouse Fan

Review of Jim Ellis Buick GMC

My dislike about doing business with a dealership ...

My dislike about doing business with a dealership as opposed to an independent repair shop is price. I mainly had my fluids changed as part of the "100K" service, (transmission fluid, differential fluid, coolant fluid, oil change, spark plus) (they said they changed the cabinet filter also), came out to $1300, with $800 of that being labor! I think that is outrageous and way over charged. There is nothing that I am going to believe that will justify those charges for services rendered, but it's done, it's paid for and life goes on. If I can find an auto shop that can work on these GMC vehicles, then they will be my new mechanics, but I've been to a couple that wouldn't touch them saying that GM pretty much designed these engines for only their technicians to be able to work on without voiding warranties and screwing things up. Other than that, they do the work, my truck is running fine, the customer service people are friendly and the waiting area is clean with free wi-fi.