Jarvis Jennings

Review of Jim Ellis Buick GMC

Brought in my 2012 GMC Yukon Denali for a water le...

Brought in my 2012 GMC Yukon Denali for a water leak. They said they would look at the truck the day I brought it in. They did not look at it until the next day. 2 days of rental expense. Then they stated they fixed the water leak by sealing the seam. I brought it home and it rained and guess what, the same water leak!!! They did not fix the truck, I doubt if they even took it apart. Lastly, the price went from the original quote of $325 to $685 because they stated someone tried to seal the leak before???? Right now, the car is still with a water leak. I am working with the dealership that sold me the truck and GMC Corporate to get this resolved. Yes, I will get my money back, trust me. Adam was awful, kept changing the repair status times on a daily basis and seemed to get upset because I called GMC Corporate to complain. It's simple if you fix a water leak, test it before you state it's fixed. Water comes right it the truck when you run a garden hose over the windsheild down the firewall.