Declan Reilly

Review of Jim Ellis Buick GMC

I had a great experience until the end. They gave...

I had a great experience until the end. They gave me a bill and I handed them a coupon. They looked at the coupon that I had gotten in the mail like they had never seen it and then made me wait for 45 minutes!! Then, they tell me they can't accept the coupon because I needed to show them that in the beginning of the process.....here's the problem, I didn't know I needed brakes until they inspected them and saw the problem. Ya know, I wouldn't have been that upset about the one thing but making me wait 45 minutes to tell me that is not cool. You will not see my car on your property again, that I assure you.