Honda of Tysons Corner Reviews

good honest price Also good excellent maintenance advisor!

Great service and experience buying a car here. It was a pleasure working with Gary.

Purchased new tires thinking that i would get full support in case i get any issues. I would think that the dealership would help me. Unfortunately the tires I purchased are defective and the dealership would not help me solve it. They only help me get the manufacturer phone number.

I felt the service is good.But my suggestion if the car has washed and vacuumed inside the customer will also feel happy....

I had a 40,000 mile service and the experience was overall very good. It is a bit out of way since I have to drive at least 30-40 minutes to get to this place but it was worth it.

I had originally rated them three stars because a state inspection took quite a long time. However I am increasing my rating to 5 stars. I recently bought a car from them and the sales team as well as the service team were amazing. They went above and beyond.

I had a great experience here. I went in for a minor piece replacement and the representative was so helpful and kind.

Had a great experience working with Barrie while looking for a new Accord. Our previous car, given to us by family was over 20yrs old and literally about to die so we were looking around. We re very happy we stopped by Honda of Tysons. They were willing to negotiate, friendly, and really attentive to our needs. Definitely would recommend them to friends and family. Thank you!

Thorough service and extremely helpful, knowledgeable, patient and friendly service. I waited for my car to be serviced and although it took a long time, the waiting area is very well set up, including three work stations (I set up my computer in one after a short wait for it to become available--a few more would be good) and a decent take-out counter for lunch.

I had bad experience with pricing, they charge for 1) Parts, 2) Labor, 3) Shop Supplies. This Shop Supplies charges are cheating. They don't have good explanation why they are charging this.

Just bought a Honda Odyssey. Got an incredible deal and ridiculously low financing, like ridiculously low. The salesman was very laid back, no pressure at all; much different experience than the three other times I have purchased a car in the last 10 years. I would certainly go back and recommend Honda of Tyson's Corner to friends and family.

Service was great but dealership shop prices aren't competitive enough.

Pleasant customer rep. Answered my questions. Fast service. Good experience. Bought my car here. Really like the service department. Second time i've visited.

Please stay away from this place honda Tyson as i had very bad experiance with them. They have very unprofessional and immature team especially the finance department as they made me suffered for about three days. The finance team donst have technical skills to how finance a car So stay safe from them as they will only do bargained with you and will not provide support and comfort to you.
Thanks

I went to Honda of Tysons corner just to look and because of Mohamed Amyar Khalil Azmi and other sales staff i decided to buy on Saturday March 29th 2014 . Now honda of tysons corner is my second home.

Thank you very much for making my purchase very smooth and easy.

El Aomari

Service staff were very prompt to receive customers. People are honest and friendly. They also have great reception area, where coffee is free and you can buy lots of food from the on-site sandwich shop.

Technician was very helpful and explain everything necessary to fix my car.

I have been taking my Accords to Tysons Honda for ten years. Of all the service advisors I've worked with, Mr. Tim Godinho is the best.

I received a coupon for free state inspection and took my car for oil change and inspection. Before I go my car back, I was not only charged $16 for a "free inspection" (which was marked as such on my receipt!), but they have also found $1300 worth of other things to be fixed. I have been taking my car to a dealer in another state for many years and things that have not bothered any previous service call or mechanic became a "must fix" problem for my car. Furthermore, they thought they did include a discount for some of the services they provided but turned out none were applied to my bill and did not bother updating the bill to correct any of it. I wish they were more accommodating to the customers.

DO NOT come here for maintenance!This is my first time doing oil change and maintenance in this dealership. First, they told me the wait time would be around 1 hour, which was totally not true. The service advisor rudely said it had to be at least 2 hours because a lot of people were waiting in the line. So what s the point of making appointment if the customers need to wait in line when they get there on time?
Second, during the maintenance the adviser called and mentioned there were many issues with my car and it would take $1500 to fix them. I have been doing maintenance in timely manner for the 5-year-old car and never been told it would cost that much for a maintenance. Definitely said no. Not to mention their prices for oil change and fluid change are overpriced compared with other Honda dealership I have visited before. It is a good location and near where I live, but considering the poor service I get I will NOT come back!

As expected, great reception and service from Brian and crew. Appreciate his ensuring that I keep my cars in great operating condition.

Very professional. Added benefit-while my car was being serviced, I was shuttled to and from my gym:) Highly recommend.

Worked with David Myers - He was very professional throughout the entire car buying experience and was extremely accommodating. I would buy here again.

Easy shopping experience, got a good deal, and salesperson Sanjeev was pleasant and helpful to work with.

I had excellent experience Honda Tyson corner. I was visiting last Wednesday so my representative was Azim Moe he has a excellent skill he listen to me details about my car and fixed so thank him.if I visited in next time Tyson corner I will look for him to do my any car problem.thanks

Let me first start off by saying that I had never before had my car serviced by a dealer. I've always been wary that they would charge too much. However, that was not the case at Tysons Honda. Although my car is under warrenty, I opted to have a few other routine services performed; not only did I received prompt service, but it was at a competitive price. I will be taking my car to Tysons Honda from here on out. Thank you, Steve, for making my first dealer experience a positive one!

After Steve farr and i had a slight disagreement/misunderstanding, Steve provided excellent customer service and was able to get the parts and labor that were needed at an affordable price. I appreciate all his service.

Tim is outstanding! He gives the best service!!! I trust him and his team with my vehicle.

Tim is a great service advisor! He genuinely cares about helping his customers!

Good job diagnosing a problem with our car. Good prices. And washed our car, which was a nice touch!

I had a good experience. I also reviewed a multi-colored sheet and found everything was satisfactory. The service representative was Brian Giles. Thank you.

Moe and the technicians provided excellent service, including creative solutions to issues that minimized cost.

We had a car buying experience that was haggle-free a lot faster and any other dealerships we've been to thanks to our sale consultant Chernor Barrie.

I bought a used 2009 Toyota Yaris here recently. I liked the no-hassle atmosphere and they were willing to address some cosmetic issues with the exterior an to double check a squeaky belt before I took possession of the car. The financing step required about an hour and 15 minutes of waiting. This was the only real downside for me.

I recently bought Honda Accord EX-L here and the experience through out the purchasing process is amazing. I just requested for a quote online and I got the very quick response from the dealer and he took just minutes to show the cars with various combinations/my requirements. The amazing part is he allowed me to test drive the same car that I have chosen. Also, the offers given are no way near comparison to others. This helped me to take the decision faster.

Tamim Akbari the sales officer has clarified each and every question. He was very transparent in all the charges, fees etc which gave me the comfort.

Thank you Honda of Tysons Corner for making me the proud owner of Honda Accord.

With the good experience that I had when I purchased my first car, I went back to the same dealer to purchase my second one.
It was even more good experience when I purchased the second one. It just happened in 1 hour to my satisfaction.
Thank you and keep it up Honda of Tyson s corner.

Haneen was great! She didn t pressure me to buy the car, she explained everything and made the experience stress free. She even drove the car home for me after all the paperwork was done. I would recommend this dealer and Haneen to anyone looking for a Honda.

I very appreciate that Steve Fart always help me. That is the reason why I always come to Honda of Tysons if my car had issue.

Regards,
Jason

I made an appointment to have my state inspection and was told when I arrived after driving from another state that it was a 2 hour wait due to limited staff. I understand that HOWEVER, why not inform me BEFORE I drive all the way to VA to get this Inspection done? Last year my experience was great-this year terrible! And Im sure that the owner would not appreciate his/her staff diverting me to a service station versus Honda.

Roberto took care of my car and treated me like I was a long lost friend and not just another customer.

Very accommodating for a last-minute appointment (needed breaks and rotors repaired). Job was done in a timely manner, and I appreciated the free added services like washing my car and shuttling me to work. They made what started to be a hectic day run very smoothly. Thank you.

I had an awesome vehicle buying experience! I didn't feel pressured, but they were still very responsive and helpful. I highly recommend Nageem in sales and Amine in finance..and manager Hugo was cool people too!

Regular service--oil change plus 30,000 mile maintenance: Brian Giles was courteous and easy to work with. Walked me through each element needed for my car. I go here for all of my service needs for my Odyssey--they get it done fast and don't try to overcharge or push for services I don't need. Great space to work in their customer lounge while I wait too. Still a happy customer!

Derreck Folgar is really wonderful. He is helpful and great at communication. At work it's super convenient to just text him. Derreck also answered on his days off and always made sure everything was done correctly. I know that I'm a picky customer, but he was patient and exceeded all expectations.

After purchase he was also super wonderful and helped me sort out some car issues and answered all of my questions. He never forgot to get back to me (even when I forgot) and was always really responsive. He seemed to genuinely care and was very approachable. Derreck made my car buying experience so much better than expected.

Stephen from sales is also pretty chill, though I didn't like the other person I worked with at Tysons. Tim from the service department was professional and helpful as well. The manager there was cool too. Overall I recommend asking for Derreck as your sales person if you can choose a car salesperson since he is awesome.

My usual Service Representative was not available, so Steve Farr on the Blue Team took care of me. He was courteous, efficient, and very helpful. As usual, I left Honda of Tysons a very happy customer!

This past Saturday, I took my car in for State Inspections. My car was inspected fairly quickly and it was free. The service advisor, Steve Farr, was very helpful and let me know that I needed to come in again to get a recall service complete. Overall, a very easy and enjoyable experience.

We made a call about the Honda Odyssey 2018. When we walked through the door our sales rep Haneen Salman she was amazing. She made the whole experience wonderful. She didn t pressure us she just let us look and enjoy the vehicle. She and the whole team made the whole process amazing and I would totally recommend her and her team to help you buy a car when you re ready!

Mr Tony Romo goes beyond the call of duty for all his customers. Excellent customer service! Keep up the good work.

Car buying is rarely simple or quick, just by nature of the process, but it was about as good as it can be when I went to buy my car. Michael was very helpful and made it a smooth process.

Very helpful with fixing my tire just this week. Incredibly responsive, and pleasant to work with.

I have been having my 2003 Honda Accord serviced at Honda of Tysons for years. Mo Azim always takes care to let me know exactly what the car needs. There are never any surprises. In fact it generally ends up being slightly less than the estimate.

The Honda team took care of my vehicle very well. When I pulled out of the garage I noticed that the car was running much quieter than usual. Also, on the way home I registered 39.5 mpg without using the ECO button. Usually I can only get about 37 mpg while using the ECO button. Great job!

I always come to this specific Honda for any service on my Pilot. They always go above and beyond. Steve is AMAZING, he gives you accurate wait times and takes his time to go over everything with you. I would not go anywhere else. You have a great team!! Keep up the good work!

Had to get my wheel and tire replaced. I was serviced by the Orange Team. Highly professional through and through didn't try to sell me on anything, was clear about what was or wasn't included in my vehicle service plan and even through they didn't have too they threw in a complimentary wash and internal detailing. The service was relatively cheap too at $225 service and all.

Tim gave me excellent service for my first oil change with for my Honda CRV EX, plus they mailed me a coupon that saved me $15 !

Roberto was very helpful every step of the way. His friendly demeanor made me feel comfortable asking him questions and confident that I could trust his responses. I look forward to working with Roberto from the Silver team again.

I get my wife s Honda Accord serviced at this place
Mo as always goes above and beyond to help you out
He called me with an estimate and had the work done as promised
No problems at all
Steve Clarke

Amazing service. Manager, sales, and finance went smoothly. Did not expect a walk out with a car so quickly. My questions and concerns were addressed. I have never had a more pleasant experience buying a new car!

My wife and I had a great experience buying our car at Honda of Tysons Corner! The salesperson was accommodating and involved with every detail of our purchase. The extended sales and finance teams made sure we have the additional information we needed, gave a reasonable trade-in value for our vehicle, and prepared our paperwork as swiftly as possible to get us on the road quickly. Kudos to the whole Honda of Tysons Corner team for a great car buying experience!

Very friendly, efficient and knowledgeable...see Najeem for sales. He's the best.

Everyone is great at this dealership from the salesmen to management. As with any other dealership the paperwork or setting up of the paperwork can be time consuming but they took care of us by providing us dinner. Not every dealership would be willing to do this. 2nd car I bought from this dealership and will continue to do business with these guys in the future.

I was pretty happy with my buying experience at Tysons Honda. Honestly, I dreaded buying a new car from a dealership because of the general stereotype of car dealers. But I did my research on the car & the dealership, went in as an educated consumer, and I knew what I wanted & what I was willing to pay. And I felt like my salesperson Fred Tcheliebou wanted to make sure I was educated about the features, had a decent length test drive & was fair on pricing. All in all, it was a good buying experience & I would recommend Tyson's location. And ask for Fred.

I recently picked up a new Honda from this dealership, trading in my aging BMW 328 for an Accord. The buying experience was pretty standard and the salesman and managers were helpful. In the end, I think i got a good deal and was happy with the entire experience.

Unfortunately, my 2018 Honda Accord has an issue with the brakes. It's more of a "cosmetic" issue, since it makes a loud click/pop sound upon depressing the pedal. It doesn't affect the drivability, but the sound is loud enough that I can hear it over my music while driving. I still think that it's unacceptable for a brand new vehicle to have a glaring cosmetic issue like this.

I decided after just a few days of ownership to take it into the service center at this dealership to be looked at. To make a long story short, they tried a few fixes that were unsuccessful in mitigating the issue. They even proved to me that it wasn't just my car - I sat in other Honda Accords on the lot (brand new) which experienced the same sound. Out of options, they contacted Honda of America and were instructed to have the entire brakes replaced on my vehicle (indicating that this is a known issue). After all was said and done, the replacement brakes made the problem better by reducing the noise, but even after the fix, myself and the technician were still able to hear the noise.

This is the reason I'm writing this review, and the reason this dealership has earned 5 stars (6 if I could give it). They did everything they could to try to fix this problem, and even went as far as contacting Honda of America on my behalf to see what exactly is going on with these cars. The dealership did as instructed and even was honest enough to admit that the fix given by Honda of America did not completely fix the issue.

My service advisor, Tim G., and his manager Ryan P., have gone above and beyond to try to make me happy in this situation. It's unfortunate that Honda has manufactured what is, in my mind, a faulty brake pedal on the new Accord. Ultimately I can't fault the dealer for that. They are continuing to work with me on this issue and plan to contact me as soon as they hear from Honda of America what the next move is for my car.

At the end of the day, they've earned my business and trust. I plan to get my Honda serviced at this dealership for as long as I live in this area and only hope that when I move, I can find a dealer just as good as this one.

I just purchased a car from their used car section and got great customer service from their used car manager. I will definitely consider going back for my next vehicle.

We worked with Aylin to purchase a new Honda CR-V . This was without question the most pleasant vehicle purchase I have had. Aylin was professional, knowledgeable, kind and easy to work with. I highly recommend her and this dealership.

We bought a pre owned Odyssey from Sanjeev who was wonderful as always. Both the sales and service department are great!

My experience here was great and quick. I work around the area and really just had to drop my car off and get on. This is all thanks to Roberto, one of the best advisors that I have spoke to since I started driving. Sad to hear that he is leaving but I recommend you all speak to him, 5/5 !

Have taken our CR-v here routinely for service, and the customer service has always been extremely good. We recently also purchased a Honda Odyssey from the dealership and had a good experience even though it was a very busy sales day (Labor Day). While it was difficult to consistently communicate with our sales person when we were not on site, the dealership general manager was extremely responsive and provided excellent service.

Friendly, professional, trustworthy. Upfront explanations of what maintenance my car needs and why it needs it. No games or gimmicks, and no asking if I need my husband / boyfriend / father / brother to help me understand my service plan. I'm very pleased with this service.

This is a review of the Honda dealers Service Department. In general, they are pretty good, understanding that they are a new car dealer and their prices are a little high compared with regular service stations. I went there early in the morning without an appointment because I needed a tire replaced (puncture on the edge of the tread). They were able to take me fairly quickly and I was back on the road in about an hour (which I thought was very good). I went to the dealer because I correctly guessed that they would have an exact tire match in stock and could complete the repair quickly. The price of the tire was reasonable ($116), although they tack on a bunch of extra fees ($18 for installation, $24 for tire rotation fee, tire disposal fee, environmental fee, shop supply fee, etc.). I am guessing they are no different than other dealers in that respect. They did give me an estimate of the cost upfront and the final bill was slightly below the estimate (which is good - NOBODY LIKES SURPRISES AT THE END). So they seem to be honest and seem to have the necessary parts in stock. The only negatives with this service department is that they *always* try to "up sell" you on additional services (but it is your choice). Also, in the past, I have made appointments well in advance for routine maintenance (e.g. oil change) with the intent of waiting at the dealer for completion. For less than an hour worth of work, I have had to wait 3 plus hours. Apparently, making an appointment for routine maintenance dose not result in quick service. This is the reason I did not give them 5 stars. For routine service, you are probably better off going to another service station that honors appointments better. BTW, I purchased the car there new and the purchase process went very well (Kudos to the salesman, Patrick O'Connor?).

Thanks Brian!! It is a quick service this time! See you the next time

I received prompt and friendly service. My repairs were completed in a timely manner, and they made an effort to complete the repairs at the lowest possible cost. I would definitely visit again.

David was a great salesman, it was a no pressure sale that went very smoothly.

Wonder people to deal with. Very happy with my purchase!!

The service was great, once I was able to finally speak to someone. The general theme of the place is organized chaos. There are no clear signs indicating where one should go for their scheduled service or how they find the appropriate team to address the reason for the visit. Once I was finally able to speak to someone, the service was great and all the work was completed in the time frame originally promised.

I love my new car!The customer service was great. Sanjeev was extremely helpful. Thanks!!!!

Just beware if your car is under warranty and you are having issues. My AC went out and the service team said it was my fault so I'd have to pay full price to get it fixed. They said I must have hit the front of my car on something to damage it. I disagreed - I haven't hit anything & my insurance can prove I haven't been in an accident. But their hands were tied, I'd have to pay. I decided to wait to get it fixed and took it to another Honda to get a second opinion and guess what! The other Honda said it was 100% covered. Maybe my service guy was lazy and didn't want to do his due diligence or maybe the other service workers are better than the guy I got. Either way I won't be coming back.

Trying to reach the Finance Department at this dealership is a nightmare. I ve tried calling the front desk multiple times, each time my call gets bounced to different people and eventually reaches a voice mail that s never attended.

All I m looking to do is cancel the Care Select Plans that you ve sold as a SCAM.

Never again will I come back to this place to have my car serviced!!! After waiting for 2 hours for a basic oil change, Troy gives me the most bs excuse of all time that oh 4 people called out today so we are running behind and we won't even get to your car for at least another 30 min. Are you freaking kidding me? Then he makes the best suggestion, do you want to reschedule????? WORST CUSTOMER SERVICE!!! Of course I told him to bring my car back I don't want you to touch my car. I certainly do not recommend this place for any services and certainly stay away from these glorified secretaries calling themselves service consultants!!!

Living in Tysons area, I will make the drive to another center because your service is nonexistent, and your personnel simply have no clue about professionalism!!! At least have the decency to tell me just because I didn't fall for your upsell tricks I put your car in the back of the line, rather than giving me your BS excuses!!!

I'm not sure why I go there. They have the worst customer service I've ever encountered.

Took 3.5 hours for just oil change even with appointment. Not happy

I've just purchased a 2016 Honda Civic LX.
The customer service was vary patient. They never let a client go for rate issues so, they will go out of their way to make it work for the client. It was a Very Friendly environment.
Big thanks to XAVIER ROSADO-SORTO for his assistance during my visit at Honda of Tyson Corner.

The service was great. I had my car towed there to get keys made (lost all of them). And they were easy and straight forward to work with. Thank you :)

The BEST Honda Dealership in the DMV. I've became a Honda owner in 2008 and since, I have had the best experiences with purchasing my newest vehicles, as well as my entire family with purchasing their cars.

The customer Service I received from Dave Mason was extraordinary and very uncommon for a car dealership. His service was first class and top notch however the sales manager on duty that day was very cold and did not even acknowledge me or my family despite he saw us when we walked in and was dealing with Dave from start to finish on my process. The Honda dealer in Ashburn were willing to throw in some rubber floor mats but when dave asked on my behalf before Dave could finish the sentence he immediately said no. Very unfortunate and if it wasn't because of Dave's and I interaction and for him being a Veteran, I would have walked out at that moment and purchased from Ashburn Dealership. My gut feeling tells me he profiled me from the time I walked in because the night before I asked to test drive the car and keep it overnight and he got great joy out of telling me no. I have purchased many cars and I will tell you that if a Car Sales manager feels you are not serious, they will give every excuse of why they can't let you take the car home. For me, I wanted to show my wife and kids and get her approval while it was in the driveway. I won't say publicly what I think it was but I'm not happy about it and I let Dave know that the sales manager has no respect for my kind. I could have purchased from anywhere with my pre-approved findings and 0.9% rate not to mention an above 800 credit score but I chose this place only because of Dave but I will not recommend nor will I have my vehicle serviced their due to this reason. The sales manager on duty that day and the night before did not even say Thank you for your business....but you want to call yourself a Manager. I've been in combat for 45 months of life and I can't even get a simple Thank you for your business....nevermind the service. #noclassfromtheleadership.

Excellent Service both from dealer and branch.
A special mention to Steven Farr for his outstanding service.