This is a review of the Honda dealers Service Depa...

This is a review of the Honda dealers Service Department. In general, they are pretty good, understanding that they are a new car dealer and their prices are a little high compared with regular service stations. I went there early in the morning without an appointment because I needed a tire replaced (puncture on the edge of the tread). They were able to take me fairly quickly and I was back on the road in about an hour (which I thought was very good). I went to the dealer because I correctly guessed that they would have an exact tire match in stock and could complete the repair quickly. The price of the tire was reasonable ($116), although they tack on a bunch of extra fees ($18 for installation, $24 for tire rotation fee, tire disposal fee, environmental fee, shop supply fee, etc.). I am guessing they are no different than other dealers in that respect. They did give me an estimate of the cost upfront and the final bill was slightly below the estimate (which is good - NOBODY LIKES SURPRISES AT THE END). So they seem to be honest and seem to have the necessary parts in stock. The only negatives with this service department is that they *always* try to "up sell" you on additional services (but it is your choice). Also, in the past, I have made appointments well in advance for routine maintenance (e.g. oil change) with the intent of waiting at the dealer for completion. For less than an hour worth of work, I have had to wait 3 plus hours. Apparently, making an appointment for routine maintenance dose not result in quick service. This is the reason I did not give them 5 stars. For routine service, you are probably better off going to another service station that honors appointments better. BTW, I purchased the car there new and the purchase process went very well (Kudos to the salesman, Patrick O'Connor?).