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DO NOT come here for maintenance!This is my first ...

DO NOT come here for maintenance!This is my first time doing oil change and maintenance in this dealership. First, they told me the wait time would be around 1 hour, which was totally not true. The service advisor rudely said it had to be at least 2 hours because a lot of people were waiting in the line. So what s the point of making appointment if the customers need to wait in line when they get there on time?
Second, during the maintenance the adviser called and mentioned there were many issues with my car and it would take $1500 to fix them. I have been doing maintenance in timely manner for the 5-year-old car and never been told it would cost that much for a maintenance. Definitely said no. Not to mention their prices for oil change and fluid change are overpriced compared with other Honda dealership I have visited before. It is a good location and near where I live, but considering the poor service I get I will NOT come back!

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