ECA-Assurances Reviews

Having chosen this insurance for my dog, I confirm that it is very poorly reimbursed and customer service is difficult to access. I do not recommend.

Do not subscribe to this insurance big scam. He just want the money the rest of them and even. Customer service have fallen on poorly polite people who barely speaks French. Have my not even ask for the identification of the flea of the dog that I assure them at home against my account number this one have me ask it away. Finally to anyone who would like to subscribe to this insurance I strongly advise against taking insurance at eca it's as if you had no insurance.

ECA insurance can he avoid hanging me up 4 times in a row after each time 9 minutes of waiting?

I am very very disappointed I was contacted by Zoe all honey and then that lie after lie I believed it after her and are responsible Mr. marroufi I believe because I believe that is the last name of this Zoe , in short I was told you subscribe for 109 euros per month the first month then you go down to 76 euros but the same option there will be to change we remain on the same conditions in short as blah blah I'm really disgusted with account I have to pay 3 or 4 months for nothing no reimbursement to make on their part and now like I am indebted to a bailiff and everything but there is no problem I have the records in support of Zoe and the manager and he tells me who had to send an email which he did not tell me that it will happen automatically how could I be so stupid they are thieves and scammed and yet he sells a dream to ban absolutely.

I write in place of my parents who are workers who were workers since today retired this insurance abuse it is a scam pure and hard cons lack of pot me I am responsible for a large newspaper defense of consumers they did not come across the right customer, I can guarantee you that I will do what is necessary to succeed, it is this disastrous insurance is catastrophic in terms of management or positive they are perhaps good besides only on animal insurance concerning their opinion by account on human health It is a nameless lapse To flee Extremely urgent, Mother hospitalized in full confinement the mutual does not react and does not answer questions the emails are unanswered and what for two months, Go your way for subscription of your contract

Too bad we can not put zero because that's what they deserve they ride scams for elderly people with disabilities and for all people who have cognitive problems
DEPLORABLE

I would give 0 stars if possible. 2 invoices refused. delais de carence , which was explained as a delay for paying back, is actually also a delay when you are not covered at the start of the insurance. call operator refused to transfer me to a manager or give any explanation. i will write an official complaint to int he insurance supervisor

No serious professional there! No follow-up nothing is clear. A money pump for their own mistakes. Bank charges for errors on monthly payments charged. Months of waiting for regularization.

my dog died is already no help for his cremation! I would have had to throw it in the pit for them !! and despite the requests I am still prelever and even more expensive than usual! a shame of thieves to pass your way a council !!!

The people who join them don't know how big the trap is! the prices are brilliant, 100% for only 29 euros! 100% it does NOT exist !! but that we know when we read well.
Join them and you will understand the pain and the time spent fighting to cancel or be reimbursed. You have the CHATEL law for the tacit renewal 20 days from the schedule received for the following year. So 2 ways to cancel at home. 2 months before the effective date AND the CHATEL law for those who have missed the anniversary date. But you don't send it on time, you're very smart! supposedly go to our online account!

thieves !! what to say and in addition obliged to put a star to publish zero zero good for nothing

I should have seen the reviews before responding to their harassing phone to ultimately subscribe to insurance that I did not ask and use my cb as they please but after paying no one to answer and I wait my refund that it will be done quickly saying, I'm waiting to see. One last thing to be nice to cash and rude after frankly if it's not a shabby business I have no other words. In short to AVOID !!!!

Above all, do not subscribe to this scammer. He does not reimburse absolutely nothing he always finds an excuse not to reimburse scammer thief liar defined them looking elsewhere for insurance REALLY THE PROOF ON 753 OPINIONS ON JUST ONE STAR

I got my quote was 54 my contract and 67 I understand nothing and their customer relationship is useless

Outrageous !!! Attention 2 months of deficiency between the signature of the contract and the assumption of responsibility of a consultation on the complete formula animals. By cons, there is no deficiency in the levy of contributions! Telephone waiting up to more than 10 minutes! mediocre quality ! I strongly advise against this insurance and I will not fail to send my termination letter! Nice scam !!!

I am disappointed, disappointed with THIS service.
I have never had so much problem terminating a contract.

I first sent an email, I was asked to send an email.
I sent an AR on 04/11. Still no answer. A few weeks later I send back an email for information and I am told that they have nothing in the file.

I remake an email to them at their request to explain the situation and I am told to send the document proving that I no longer drive the vehicle any more the acknowledgment of receipt of the mail.

Excluding proof already sent with the mail. I am asked again for a certificate of transfer, outside, vehicle sent to another country. So No transfer certificate. I had insured the vehicle to drive it because IT was loaned to me. The gray card is not even in My name. Now that the owner has taken it back to send it to ANOTHER country, I terminate the contract with the document proving the exit from the territory, I am still being asked for a certificate of transfer.
Today, I have another vehicle in My name insured with another insurer and I still continue to be charged by ECA ASSURANCE.

IT'S AMAZING !! You have to Live it to understand that it can fall on anyone.
New customers: read the reviews carefully before taking out a contract with this insurer.

That's all I can not cancel my dog's insurance before the two-month anniversary of the contract so basically it's them who decides what I'm doing with my money! Very disappointed over 1 year for a refund after multiple call and now I have no right to cancel my contract. After 3 years of insurance chz them dues that increases every year by almost 10th in 3 years this insurance is a masquerade. .

To flee this company those are crooks. I am still waiting for the reimbursement of the benefits of 01/2020, it is lamentable !!!!!!!!!!!

Insurance to be avoided at all costs. Hard to determine if my dissatisfaction is the result of incompetence or suspicion of dishonesty that I attribute to this insurer. Subscribers absent when it comes to providing assistance following a disaster, but insistently calling you almost every month to sell you their "new" legal insurance.

Having taken out home insurance, I needed ECA services following a fire in my building. Following my claim, no assistance came from ECA when I could not stay at home. Having naively listened to the telephone operator telling me to wait to be contacted, I was able to have someone after two days to try to find a solution to my housing problem. A hotel has been booked for 3 or 4 nights. When taking the keys, the host tells me that my reservation was canceled during the day by the insurance without reason. 24/7 support from ECA (which is a provider) tells me over the phone that they can't do anything because they don't know why there is a cancellation ... Another night to seek or sleep ...
Finally recently I received a letter on October 30 to inform me that my contract is due to expire. However, I should have received this letter around September 14 (date of the letter), within the two statutory months before the tacit renewal of my contract. I can therefore no longer terminate before the famous renewal.

In short, if you read my misadventures, avoid contracting anything with this "insurer", even if the rates seem interesting.

No signed contract and yet attempts to debit and collect. It's called fraud like the false statements we are forced to make over the phone and harassment, isn't it?

I confirm the comments of other people ........
big scam !!! Do not answer emails or calls but continue to charge us with the agent! Great

BE CAREFUL OF THIEVES WITHOUT SCRUPULES ... AND I GO THERE ... WITHDRAWAL FROM YOUR ACCOUNT WITHOUT YOUR AUTHORIZATION, YOU INSULT ON THE TELEPHONE TO AVOID FLEEING A BIG SCAM (I PUT A STAR BUT JUST TO PUBLISH THE NOTICE) OTHERWISE AVOID COMPLAINT AT THE GENDARMERIE DEPOSIT AND APPARENTLY WE ARE NOT THE ONLY

"Customer service" is not one. No spirit of service, reply emails formatted as quickly as possible and pre-written for each correspondence regardless of your message. We have to fight for any request for information. Do not respond to emails unless you put pressure on them by phone. ECA, if I could give you a negative rating, I would. Frankly, you don't deserve to exist, because what you offer is not service. You rip people off that's all.

PS: Your formatted feedback, devoid of any desire to help the client, confirms my desire to give you the negative note that you deserve. My file you have it. I terminated with you. Advice to potential customers: Subscribe elsewhere.

PS2: Telephone harassment one year after termination. I receive calls from them for a quote request ... while I have canceled with them for a long time and I have not made any requests! At the risk of repeating myself, SUBSCRIBE ELSEWHERE, IT'S SCAMS.

STRONGLY NOT RECOMMENDED !!!!!!! They only harass me on the phone (4 to 5 calls per day), hang up on me for any information. I asked lots of times not to be called for offers but it continues ... I want to terminate but they systematically hang up on me or transfer a service that does not respond !! Apart from the price and again, I have not had a claim, there is only bad. DISAPPOINTING AND INCOMPETENT even under pressure, do not subscribe !!!!!

I must be one of the very few people who have no problem with dog insurance, each reimbursement of my full contract for my dog has been made for all the different guarantees and quite quickly. Appointment with the annual vaccine veterinarian on 12.08 reimbursement on 17.08

I just bought this insurance for a Chow Chow .. I do not recommend. I made a radio for dysplasia yes when we have and a small breeding made this radio to these dogs in official before reproducing. and 0 care..response care related to dysplasia is not covered by INSURANCE. CARE where a radio screening and care ?! Fallen down don't take this insurance

15 minutes on the phone to endme hang up! I come to a year of seniority I ask if I have the right to a gift a discount or other knowing that my dog is not going to the veto of the year. Result I am transferred to a closed service between noon and two.
No reminder to apologize.
100% insulated.
Elodie.C

BIG SCAM !!! I signed up with them a year ago! No reimbursement of veterinary costs reimbursed! They call me to change my contract and increase! I REFUSE ! The month after I see that they take the amount from me and talk to me on the phone OR I WILL REFUSE !!! Following this I terminate the contract 2 months before the anniversary date by registered letter and an email also send! No response from them and they want to continue to charge me so I have to cancel the withdrawals from them! A man calls me EVERY WEEK! So that I pay what I owe them or I have to cancel on the date as it should be and in addition good increases my contract without my agreement !! Today the man calls me and talks to me super bad! "I don't care, I'm paid to harass you every week, you open your big mouth! Who do you think you are! You are scammers! I do not recommend this insurance !!!!

Warning ! Is not an insurance as promised, but a scam! Not only the insurance does not meet expectations, the average time on the phone is 20 minutes to have no answer to my questions .. The staff is incompetent, no one will have the same version, they will make you go crazy to save time and continue to cash as much as possible your monthly payment ..
Technique more than doubtful, a shame ..

Crooks, liars and dishonest particularly ...
Owner of 2 Bulldogs, I have 2 contracts at home. Since November, I have filed a claim for wrongful removal following a commercial proposition. Despite several phone call and dozens of emails, I have no answer ... I hope that my dogs do not get sick, because I did not trust them. Deeply the anniversary of my contract

It is insurance that I do not recommend. They managed to take me from my account without having my authorization! In addition, once you have signed with them, you cannot cancel your contract !!!!

BIG SCAM. Shame on the staff to work for them. Never subscribe. They do not strictly belong to you steal. Nothing advances with them, for 2 weeks I struggled for them to cancel my contract to see a final draw on my account from them .... Company incapable. And they also dare to respond to the comments of disgruntled customers by: (We will do the information to improve our service) but you will not do anything at all to continue to scam people.

archi null this activity this insurer is a thief a crook

Obliged to put a star but if I could I would not put it at all ...
People who lie to their client, who say things so that we subscribe but who afterwards tell you the opposite.
I absolutely do not recommend this insurance for your loulou.
If I had known it was so bad I would never have taken it.
Right there to make money on our back.
So there s a lot of people to call but after they put it right where I think ...
A word FLEE ...

Hello,
If you are here, you are looking for opinions before subscribing. The best, most fraternal advice I can give you is to flee far, far away. They are thieves, liars, manipulators. And the telephone advisers are sweet before subscription and purely abysmal afterwards.

if you need nothing ECA is there, but otherwise ECA is absent subscribers. and their legal protection a nice illusion to extract money from you.

1 stars is a shame I can not complain about you are the biggest scammers to cash the money you are number 1 but to pay your customers more news and still you are sorry or sorry and for now makes you gold balls

I note 1 because no choice but I would have put 0 ..
A scam .. Never reachable and does not call you back .. And incompetence as I have rarely seen .. At this level it is just amazing! Above all, sign nothing with them!

Several calls go through to get me reimbursed, this instead puts me on formal notice. Crooks. I have to go and file a complaint against these thieves

If you are approached by this company for your pet, be very vigilant! What is announced to you orally does not conform to what is on the contract. Especially even if your animal was already insured you will have the period of deficiency although the teleoperator has claimed the opposite! ECA insurance is allowed not to keep the commitments made during canvassing however they rely on the legislation so that we let's still be engaged!
I HIGHLY RECOMMEND this insurance

Insured for my dog since 5 years, all my expenses are always well refund

They are thieves ! You are told that the first year is not cancellable, that you can cancel at any time once this past year and once you wish to cancel, you are told that you only have one date in the year to cancel !!!! They are thieves and liars !!!!!!!!!

TO FLEE !!!! it's theft ** ers they insure nothing and even when you leave the property they sue you to say that you must insure the second accommodation in the absence of "A formal notice". this has been going on for 6 months, on the phone they recognize their error but refuse to establish an email or letter to confirm.
It is a scam agency run away from any existing contract with them, they still manage to accuse you and claim large sums from you.
WE ARE IN FRANCE defrauding citizens without having signed a contract is an abuse of your organization.
Go file a complaint for the people put in Abandon or wrongly accused denounce this service and a person called "Lea", had on the phone to date January 4, 2021 at 11:52 am who recognizes the error of the service but does not wish to do a writing, however the calls are recorded !! It's a shame !!!!

Ashamed, a broker signed a home insurance contract, he took advantage of his weakness, his vulnerability. I will not stop there it revolts me, I would notify the relevant departments and complaints will be filed ...

No. No refund for more than a month despite several calls. We hang up in the nose.
Flee this insurance.

Case processing and telephone reception nullissime. Not recommended anymore. Red alert . Do not join.

I had a contract for a mutual person. Refunds of care are very late and it is necessary to justify this care by sending certificates of social security despite the fact that teletransmission was active. In addition I resiliated the mutual because the person perceived the cmuc and the surprise they continued to take the samples. After twenty calls and 2 months of waiting I finally got the refund. The customer service is deplorable. They do not know how to tune their violin and you are always obliged to re explain your situations because you fall on a multitude of different people. You ask to get the contract management service number and we tell you that they can not be reached because they do not have a number ...
In short mutual to absolutely avoid

For water damage, meet during the week for visio expertise and reimbursement within 48 hours. Really satisfied.

ATTENTION, very dishonest method, especially passed your paths

If you want a mutual, quickly change the page because it is a box to avoid! Really to be avoided.

A reimbursement that has been dragging on for several days, asking for strange paper, advisers who do not know what is being dragged on, disproportionate dishonesty, I have a presentiment of a scam approaching.
In any case, I will take legal action to get my money back. Getting there, it disgusts me.

To avoid, to avoid.

Insurance - eca tres Nobody deserves a big zero 0 I do not even want to talk about them Frankly and really disgusted me An expert who does not respect these appointments drops ....

The most catastrophic of mutuals. Not only are they more expensive than the known and recognized mutuals but the worst is that they refund you only once in 10! And if you have two different contracts at home they must make two letters with acknowledgment of receipt .. Even leaving them is a course of the outsized fighter.

Contract that started on February 1, did not mention that I had to wait 31 days for my dogs' insurance to be put in place. I have my doggie who was severely ill I joined them the invoice which refused to reimburse me. I made 2 complaint emails never received a response. I strongly advise against it

Scammers, bandits and scammers .. who make us believe that they have the best insurance, but finally always find something that does not go according to the one who have on the line, case by case for better us scammed .. they are thieves! Never subscribe at home.

very disappointed, I took this insurance for my kitten, he was neutered, despite my stimulus, for 1 year, I have never been reimbursed!

Do not be insured at home. I call several times a week since my disaster of 11/11/18. The answers given are made to make you wait. I made a letter of complaint, which was not used, I made a request for mediator whose number given (and written on the contract) is invalid. In the end the sum that will be paid me finally does not cover 1/5 of my work and the replacement of my furniture.
In summary, do not subscribe to this insurance. The comprehensiveness of the care, as well as the company of Expert with whom the insurance works, is inadmissible.

Insurance to avoid absolutely: they are crooks.
They signed me up for TWO insurance contracts for the same dog, and despite my 5 termination requests (and the same number of cancellation confirmation emails received from them), they continue to charge me (duplicate) every month for 3 months.
In addition, when you try to call them, the waiting time increases by one minute for every minute spent waiting, and they end up hanging up on you without ever picking up ...

Run away !
Very bad insurance which goes out of its way to not reimburse veto costs.

Deplorable, lack of staff: several calls with a wait of 10 min before the phone hangs up. After several days to try to reach them, no one with such a lovable evil, does not want to introduce himself, answers only in the negative, does not want to communicate his manager.
NUL, NUL, NUL, claim in an apartment that has been dated for several months, no reimbursement yet

a pointed zero, only crooks! ! ! do not even deserve a star. star - - - - - - - - - - - -

to flee really the worst insurance that I had for my dog reimburses very male because he seeks the smallest detail for not paying, my pestering for months so that I change insurance and o final when we contact them for an information the staff is not competent and gives us false information

In fact I took out this insurance and after consulting the reviews I wanted to withdraw. Instead of making my life easier by email, I am asked to send a registered letter with AR while I signed up today.
Lesson always looked at reviews before taking out insurance

My foreign and poorly speaking French wife, having answered the phone in my absence, a certain Riahi Ferid mandated by ECA, told her that I had signed a quote (which was obviously wrong) and that I had given my agreement for insurance (also false). She extorted my IBAN from him. I had to object to direct debits at first, I wrote to ECA to inform them of this forced sale and today I receive a formal notice. BE CAREFUL, SCAMS !!! I am contacting my lawyer today.

Affiliated for a year I find it very expensive for the few services that are supported. In addition, I was harassed all year round by telemarketers who I suplicated to delete me from their database. And finally I try to terminate by email with customer service and there, as if by chance, no one answers to confirm that my cancellation request has been taken into account.
I had to block the direct debits from my bank, they are abusing! They replied to me 1 month later (after reminders) to tell me that a letter AR must be sent 2 months before the anniversary year! And of course they don't warn you so that you can cancel on time. Thieves!

I finally do not have an insurance price for my cat, the advisers are forcing a lot to sell! I had retracted and a person calls me to urge me to take this insurance and not to retract I give in once and with reflection I cancel everything because a lot of concerns with customer service and I do not want to lose my time to claim refunds etc. I prefer to settle everything and not claim anything.

I sponsored 3 people, I never received the sponsorship offer. I have been relaunching them for months. They have the numbers of the contracts that I made them obtain ... what could that represent for such a company, which justifies that they cannot honor the promised offer? it's very disappointing, it's a total lack of honesty ... it's really deplorable !!!

Scam, lie, thieves, this is not the name of a novel but does them well. I always pay attention to the veterinary reimbursement of my dog for a year. And according to me who owes them money while I have taken out the biggest contract and when they are called, he confirms that they owe me and continues their intimidation process with their partner. the Nike

BE CAREFUL SCAM THESE ARE SCAMS !!!
They charge 260th per month to elderly people by using their RIB fraudulently via their broker because they have never signed a pension contract. When we ask for explanations by phone we are told that our name will be communicated to an imaginary manager, all that has 0.80ct / min of call. To date still nothing regarding our refund request. Fortunately, the bank can block them.
A report was made to the police station. The next time a visit to your premises could make you act.

I hope you will not be too many to make the same mistake as me ...
Thieves ... No other word to write this insurance.
Actually very complicated to have someone on the phone and for refunds it does not respect their commitments.Conclusion: to flee ... you will never be refunded !!!!

It's a scam ... They always find hidden clauses to reimburse nothing

it's scammers beware, I paid my dues and I never received a refund

I am not an ECA customer (I saw the bad reviews before registering). I had the misfortune to request a quote online and to respond too nicely to their salesperson. Since then I have been harassed by the meme who calls me from different numbers (up to 14 calls in a day). He was sweet at first and then tried to be provocative or intimidating several times. I think this company must be abusing a lot of vulnerable people by cornering them in this way. If you continue to harass me I should take legal action. Thank you

Worst customer service you can imagine: either do not respond, or return documents not requested, or do not return those requested, (3 weeks for a simple certificate) make errors in the items sent (last names misspelled) , hang up on you (so that's unheard of), etc ...
Strongly that we can terminate.
When I read ECA's responses to Google reviews that say "we do everything we can to satisfy our customers" ... uh no, you're not doing everything. Start by hiring qualified staff who won't hang up on the people who pay you.

A DISASTER. It is not a mutual insurance company but a call center in Morocco. Not only when there is a real problem with his animal we have no refund, but in addition impossible to reach a counselor by phone. I do not recommend this insurance at all. To banish urgently!

To insure my dog, Very good, quick refunds, easy-to-use personal spaces on the site, simple care sheets.
Very correct price

bad faith and profiteering: never subscribe with them!
benefits "old people" by making them subscribe to new contracts by telephone. show bad faith when we wanted to terminate: we did not mention the terms they expected (concerning the infra-annual termination!) and suddenly gained 1 more month of membership! so be careful, they hang on to the end to extract money from you. and also, we can specify that the refunds are more than mediocre .... therefore to be avoided !!!

Do not take out this insurance! attractive in terms of price but extremely poor in customer service and refunds!
Denies me a refund for an invalid reason, 2 months that I am in dispute with them and nothing! My complaint is not processed, on the phone they hang up on me saying "it's like that", they refuse to pass me a manager by telling me again "it's like that"!
They took out my contract on behalf of my spouse, validated the subscription with an identification card for my dog in my name from the start, to tell me 6 months after the subscription that they cannot reimburse me because the contract and card are not in the same name! I am furious !
Do not get fooled !! incompetents and illegal procedures.
I am an insurer and I have never seen that between the position taken when the error came from them at the start and nothing can be done. Customer dissatisfaction on their side: nothing to do!

Hello do not be sure to this saying insurance flee a bunch of incompetent and very unpleasant people I have been waiting for a long time for the third party payment card to my son have told me each time I sent up the routing information face information never comes down very disappointed

Thieves, wobbly contract, reimbursement hard to get, impossible to terminate, sale of contract to telephone forcing
A shame to be avoided at all costs !!!

I canceled my contract and it was well priced in account and yet I continue to be levied .. I will appeal to an association for the defense of consumers if this is not resolved quickly.

I too am the victim of abuse by this sign he refuses to reimburse me, I have a withdrawal 3 months ago and claim to have sent the payment to LCL that he would have lost. In view of the number of dissatisfied people scammed abused I wonder if we should not meet and contact a consumer protection association I am thinking especially of people who would come to be abused in the future I inquire with associations and I also do the tour of the forums on this insurance.

Scammers. They made a bogus contract. Where did they get the information? they managed to get the bank details. And despite a letter to say that we have nothing to support and cancel the contract. They were able to collect a first term of a contract not subscribed. Are not you ashamed?

Insured for almost 4 years, 42 per month for a Staffie in the highest formula. For each refund you have to go out of your way. In the year 2019 I made 1 single vaccine in December. I had to redo one in January refusal of reimbursement for 50 because "it is one every 12 months" and not 1 per calendar year. When you call customer service you face prison doors and when you tell them that you are going to terminate, you are answered "please, sir, your contract expires at the end of October". I would not miss my termination and advertise them !!! Above all, don't subscribe with them !!

Fortunately, it is impossible to rate less than one star! Incomprehensible for insurance !! To be avoided like the Covid ...

Subscription of an auto insurance therefore logical request for payment of the insurance fee by credit card immediately !! Ok, no problem.

1) No green card for 30 days while the documents are received! So impossible to drive with the vehicle ...

2) No listening - Effectively following covid currently impossible to receive the documents from the prefecture of the new registration within 10 days (Response from the online advisor: This is not my problem, many people do not meet the deadline for send the documents, I can not do anything) Yet the contributions continue by direct debit.

3) Termination for non receipt of documents and no refund - Always unpleasant online support! You shouldn't lie about the documents ???? Not just waiting for the services of the prefecture.

File in the hands of a lawyer and pending insurance premiums lost in nature !!! THANK YOU ECA

Be careful, big scam! My mom called for a simple quote! As a result, she finds herself with an unwanted mutual insurance contract! After several calls to the advisors, customer service and so on, they keep lying and saying that my mother has taken it out of the way, they don't want to communicate the signed contract.
Do not even call to request a quote or information !!!

thief assurances poorly polished advisor a beautiful gang thug and rogue
0 stars circulate information everywhere

SCAM SCAM GROS SCROC I EMPHASIZE IN RED, after a water damage he asked me for the photos and he told me that he was not taking it as a story, I don't pay anymore and he calls me for late payment, I dream eca misplaced screw it makes me ring my cell phone and hangs up, then they say they just call me but I never answer them because it asks me for the delay. After taking advice from axa mma and the maif the 3 insurances near me he told me that it was just online brokers who have a bad reputation for quality assurance he my advisor to contact a legal advisor because i do am not the only one to complain. So I went to see the reviews on Google and I realize that the 3 insurers I went to see had told the truth.
I want to say that my contributions are 15 euro which is not really expensive this is why it is better to add two or three euro to a real insurer and everything is taken into account no worries of scam to just want to cash the monthly payments and put honest people on notice for 15 euros in order to recover more bravo well try.

Having had a little rabbit I took full insurance. You have to read all the clauses! If your pet has to be operated and the bill is over 300 euros would pay you. I had for 1200 euros .. A year it reimburses the ceiling of 300 euros! But otherwise no problem!

Hello, I submitted my medical and optical bills. It's been over 2 months and there is no answer. I received an e-mail two weeks ago to return the documents. I re-sent all the documents mentioning my reference number on all documents. there is still no response from the customer relations service. There is no answer even after sending repeated emails. There is no update in the client area as well. Worse after sales service. They called me repteadly when buying the insurance. But now they do not show up.