Affiliated for a year I find it very expensive for...

Affiliated for a year I find it very expensive for the few services that are supported. In addition, I was harassed all year round by telemarketers who I suplicated to delete me from their database. And finally I try to terminate by email with customer service and there, as if by chance, no one answers to confirm that my cancellation request has been taken into account.
I had to block the direct debits from my bank, they are abusing! They replied to me 1 month later (after reminders) to tell me that a letter AR must be sent 2 months before the anniversary year! And of course they don't warn you so that you can cancel on time. Thieves!