Be careful, big scam! My mom called for a simple q...

Be careful, big scam! My mom called for a simple quote! As a result, she finds herself with an unwanted mutual insurance contract! After several calls to the advisors, customer service and so on, they keep lying and saying that my mother has taken it out of the way, they don't want to communicate the signed contract.
Do not even call to request a quote or information !!!