15 minutes on the phone to endme hang up! I come t...

15 minutes on the phone to endme hang up! I come to a year of seniority I ask if I have the right to a gift a discount or other knowing that my dog is not going to the veto of the year. Result I am transferred to a closed service between noon and two.
No reminder to apologize.
100% insulated.
Elodie.C