As always, it was a wonderful experience working with the team at Autoflex. They are so helpful and make the process simple and easy. Great customer service! I enjoyed meeting and working with Harry Theofildes.
About a month ago I made a call to Auto Flex Leasing and was turned over to Jodie Lott....What A Blessing this turned out to be. I was in the market for a vehicle for my daughter who would be turning 16 in a little more than a month. He told me he could help even with my less than perfect credit score and other unfortunate circumstances on my credit profile. He told me to stop by and he would see what he could do.
That weekend my daughter and I stopped by and Jodie was so friendly and really listened to what it was my daughter was looking for in a vehicle, and please believe me...the list was quite extensive. He took notes on what she did/did not like in a vehicle. He also, was great about listening to me in my needs for low down payment, as well as making sure we didn't look at cars that would not be in my budget. We looked at several vehicles that day, but nothing that really caught our eye. Jodie said we had time, so he would process loan documents to get approval and suggested we work backwards on this....get approval and then find the vehicle.
The next weekend, my husband, my daughter, and myself went back to Auto Flex to see Jodie and to my surprise he had been able to get approval. I was shocked as we recently relocated from out of state, and I had less than a year on my job. Not to mention past credit issues working against us. Now the search for a vehicle was on...we test drove several but nothing my daughter fell in love with. Jodie promised he would keep looking for a car that met our needs and always reassured us we had time and to "trust" him on this.
Over the next couple of weeks we went to other dealerships and found the car she loved but continuously ran into problems when it went to the finance department. They wanted a huge down payment, or a payment way out of my budget. We left several different dealerships with our daughter in tears and feeling like this would never happen. I was beginning to feel the same way....I told her she would just have to wait until I could save a large down payment.....which would likely not be until this summer. Her dream of getting a car for her 16th birthday was gone and she was not even looking forward to this BIG birthday.
Fast forward a week, and I received a call from Jodie letting me know that he had a few cars coming in we may be interested in. He let me know that my approval was going to expire in a few days. I told him that she had fallen in love with the Hyundai Elantra and didn't want to look at anything else. He told me they had a few coming in this week and he would see what he could do to get my approval extended so we didn't have to start from scratch. One day later he called and told me that the car would be in the next day and he would get me the details asap. On Thursday, we went and looked at the car at the detail shop and decided that this was the car! I let Jodie know and within 15 minutes we were signing papers. Jodie is THE BEST!!! He doesn't give up and he listens to his customers and what their needs are. He is not trying to push you into something you cannot afford and doesn't judge you for your credit score. He understands that life haI ppens and we all deserve to be treated with respect.
I LOVE Jodie, and will never buy a car from anyone else!!! This was the easiest car buying experience I have ever had....I know it wasn't that easy for Jodie but he never gave up on putting a smile on my daughters face and he did just that. Not only a smile, but a HUGE hug from her! She loves her new car and thanks to Jodie I am a happy mama!!!
If you are in the market for a New/Used vehicle I highly encourage you to go to Auto Flex Leasing and ask for Jodie Lott....You will not be disappointed!!
We had a awesome experience with Autoflex
Reggie & His Assistant Did a fantastic Job with my New Audi, He stood by everything we were promised!
We will refer and buy our next car from this dealership.
5 Star all the way...
***Note to self, dont purchase a truck from a place that specializes in leasing. Recently my dad went to look at a truck that he saw online, only to find that it had been sold when he arrived. The salesperson says they can order one and have it there the following day. Ok, no big deal. The next afternoon we arrive to sign paper work and take the truck home. When I asked questions about the mileage, we were informed that the vehicle was a previous lease and had been well taken care of. We finally get to look at the truck to find out that the truck has not been cleaned, so we will have to return, yet again to have it detailed. The truck is missing floormats and has multiple scrapes, plus a chip in the windshield. Being set on taking the truck home that day, my dad accepts their promise to make everything right. After leaving the place, we find a rental agreement from enterprise, which is not the same as a lease. She blatantly lied. Five days later, he returns for his detail, to then find out that the floormats have not arrived (5 days later). Now one week later my dad returns to pick up the floormats only to find that the wrong color was ordered. Yet another inconvenience. This place was highly recommended from a close family friend. We are very disappointed in the level of service
Love coming to Autoflex, we have bought 3 cars and today our 4th one. Brian Moran was our Salesman and he was perfect with all his help and assistance in getting the loan. He made my day wonderful!!! I will be back for my 5th, 6th, and next cars. Thank you Brian!
Sadegh is the best sales person we ve ever met!
He goes beyond his limit in order to help his clients.
I had an amazing experience with AutoFlex from start to finish! They re wonderful about bringing vehicles to you to try out with no obligation to buy. Michele made it so easy. She found exactly what I wanted and got it into my price range. She was so flexible, determined, and professional. She stayed in constant communication and we were able to get this done from start to finish in just a few days. I couldn t be happier!
Daniel at AutoFlex Leasing has been fantastic to work with. He is very knowledgeable and personal and so easy to work with. Highly recommend!
It s was my first time buying a car and Mr. Stewart
really was such a great help!! I love my new car. The Process was easy, he listened to what i wanted and got me just that thanks so much!
It was a great car buying experience with Marco and the auto flex team. This would mark my 3rd car that I have purchased at auto flex. The best part is that my paper work was ready when I arrived and it was seamless and I was out the door within 30min.
Auto flex went above and beyond during the financing process. I would recommend auto flex to all my family and friends.
Alice was so wonderful and amazing.. she knew that I was in a hurry and had no time because I was on my lunch break and when I got there car, paperwork, and keys were awaiting me.. just signed and left.. she was so amazing my cousin went back the same night and got a car.. I love my Hyundai tucson..Thanks Alice .. I will keep going back to her
Good customer service and they really do everything they can 2 get u in a car.
I have bought cars in the past from dealerships and it was always a 3-4 hour haggling hassle session. I was dreading this one as well. I heard about Auto Flex on the radio and decided to give them a call. Efram was amazing! In and out in under 45 minutes with a great vehicle! No hassle, no 'can you give us more down?', no 'well, you want this but we can only approve you for that'. It was perfect! Call Auto Flex for your next car, lease or purchase. You will not be disappointed!
After 5 cars in 4 years - we finally have purchased our last vehicle from Autoflex. Worst customer service ever.. They signed an IOU to replace tires and then told us it will be WEEKS before they could replaced - leaving the car in the garage unusable. Such a simple solution - that had to be escalated to management, and still took days to resolve. So make sure your care is in PEFECT condition before you leave since they apparently don't care once the deal is closed ! Miss Brian Wagner who would have crawled over broken glass to make sure we were satisfied with the car. Here we come D&M.
RT
Horrible. Horrible. Horrible. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!
Chaz did a great job, one of my best car purchase experiences ever. I hate wasting most of day buying a new vehicle. Autoflex got it done in record time.
They had everything ready before we arrived. We took a test drive, signed the paperwork, and we were out the door in about an hour.
Gabriella was absolutely amazing!! She made the process very easy and stress free. I would definitely reccomend autoflex leasing.
Great experience!! Harry was great to work with. Got the car I wanted and was out of there faster than any car buying experience I ve ever had.
I bought SUV Highlander Michele are amazing. she s worked on finding exactly what I was looking for. Autoflex is the best dealer. Thank you for making my family happy.
Always professional and personable. Have been dealing with AUTOFLEX for over thirty years and have always felt I was well treated. They re the best!
My husband and I visited the Auto Flex establishment in Richardson today and were so blessed to meet such an inspiring car salesman, with such wonderful customer service, good structured guidance and worked very hard w/ sensible urgency and diligently to put us in a very reliable car, with a wonderful deal. Super kudos to Mr. Anthony Stewart who helped us today with such kindness and excellent customer service. 20 Stars.
Randy was awesome to work with! He listened to all of our requests and found us exactly what we wanted at a price we wanted. Thanks again, Randy!
Wow what a fabulous experience! I have to admit I was very nervous because our last car financing experience was a literal nightmare. We called on Saturday to inquire about our options. Blake O was assigned to us and to say the least he was absolutely amazing. He listened to us and got all the information he needed to get us started in financing a new car for our family. He worked hard for us to be sure things went as smoothly as possible on our end. He was prompt to respond and always friendly. Today we completed the process of finalizing our approval and Blake drove our beautiful new car right to our door. He was attentive with the paperwork and made sure we understood everything. If you are in need of a new vehicle i would without a doubt go to Autoflex and ask for Blake to help you out. Super kind, helpful, and genuine are just a few words I would use to describe him and our over all experience. Thank you, our family is so grateful.
Blake was awesome! The Autoflex process was so painless that I'll never buy a car another way again. I suggest anyone who is looking for a car to reach out to Blake at Autoflex!
Pete is a first class guy, really easy to talk to. Ive done business with D&M leasing before and Autoflex is waaaaaaaaay better. Will be comming back.
See Tristyn!!!! This was my first car buying experience, and it was a breeze! He'll come to you! Above and beyond type of customer service. A little more laid back, and casual than usual made me comfortable. This meant so much to me, and it made me so happy!!! I'm telling all of my family & friends about this place!
Mr. peoples was GREAT! I told him what I wanted and he delivered. We had some obstacles to overcome and he kept me appraised of the situation as he navigated through and delivered in less then one week.
This was my second time purchasing via Autoflex and will definitely return and refer others.
CALL ALICE!!!! She s super sweet and funny and she wants to help! I needed a car ASAP and she had me in and out during my lunch break. I am grateful and I would call her for my new ride! Thank you Alice!!!
Marco, took care of us from the first conversation. Marco did what he said was going to do and now we have 2 new service vehicles on the road and ready to work . We are a small service company and no others would give a chance to lease service trucks. Thank you Marco and Autoflex Commercial leasing oh yeah.!!
My salesman Emanuel was very helpful and patient. I m very pleased with my purchase !
Thanks Emanuel
I highly recommend this place. Emanuel luis was my dealer who help me get into a beautiful nissan. Because of my credit not being good, Emanuel put in all his effort in getting me into a vehicle. Now, because of autoflex and Emanuel luis my credit score jump up to 600 plus . Thank you Emanuel for everything you did for me. Go check out autoflex and ask for Emanuel luis. let him know Gabriel Cantu recommend him.
We went into autoflex leasing after we had done an online application they called us and said that my husband had been pre approved and that five banks were already interested in him. We got there to find out that he was not pre approved and that there were no banks interested that they still needed to run our credit ... they get you in there under false pretence once you are there they want to run your credit before you even look at the vehicles. I don't recommend these people to anyone what is the point of an online application if it does nothing, they don't process the application they just want your name and phone number so they can call you and lie to you so you'll come in
Sammie was the best salesman i have come across in a while. He was very fiendly and helpful with getting a nice car at a good price! I would recommend anyone to see him if the need to get a car.
By far and away the best service, attention, and knowledge of any car dealership I ve ever been to. Gabriella made my life super simple and then Ricky was amazing with the paperwork. I d recommend this place over anywhere else. I ll be buying my next car here too.
Autoflex was a good experience Gabriella was great. Will recommend to anyone for a easy car purchasing experience.
Gabriella really worked with me and my criteria to get me the car I really wanted. She was great to work with, answered all my questions, took the time to drive the car out to my home to test drive, and got me into my car in no time. It was fast, efficient and she made it very easy! Thanks so much!
Great experience! Gabe Lara was my leasing specialist and he made the process extremely easy. We did everything over the phone and email and when it was all done, he drove my new truck to my house. I highly recommend both Gabe and Autoflex. I will be a repeat customer.
I purchased a vehicle back in April of last year. My credit wasn't good at the time, but they did everything they could and got me in a vehicle that worked for my family. I will say that I felt like they could've budged a little more on the interest rate or getting my payments lower. My salesman Marco was amazing! He was a referral from someone else I knew that had great experience with him. Even after the purchase, I've had to call him a few times for various things and he has always continued with absolute 100% customer service and as if I was about to purchase another vehicle. You know how they're a little nicer when they want your sale. :-) Ask for Marco when you try this place out!
Avoid this dealership and Russel Kinney at all costs! I was looking to purchase a Jeep from them a few weeks ago and it was been such a headache. We started off on the flexbuy option they offer and ended up not getting approved for the Jeep. At that point I decided to wait until the winter to purchase but they called me back saying they could most likely get me to my payment and make it all happen. After hours of hassling Russel for information he finally told me that Jeep wouldn t work and he had to find a new one but he would speak to his finance manager and see what we could make work. The next morning I woke up to 5 new credit inquiries! I didn t give them my consent to run my credit and Russel never told me he was going to run it. He said he did it so he could get me pre approved and backdoor the deal so I asked what I was approved at and was told by his finance manager 6% for $30,000. That was in no way true either. I was actually approved for closer to 15%. So after dealing with all the hassle Russel finally finds a vehicle that will work and comes back at me with a $599 per month payment when I asked for a $440 per month payment. I guess that s getting close to him. These people have drug me through the mud on this deal, Russel would take 3 sometimes 4 hours to reply on a basic question like, can I see a picture of the car? Do not go here.
I spoke to one of their leasing agents for an hour to discuss my needs. A week later a customer service rep called to make sure everything was going well. I told him I hadn't heard from the leasing agent in a week and he promised he would follow up.
The next day I received an email from the leasing agent saying "I am working on this...sorry for the delay but we are waiting for a bank to get on board and should save us some money. please give me some time. i'm working this for you." I did not hear anything for 6 weeks and obviously went another direction.
But in the spirit of customer service training I shared my story via email with David Blassingame the managing partner. That was 3 weeks ago and he didn't respond either.
Russell
Was very helpful . He aso made the buyer feel that they were in control of the whole buy. Loving the new SUV.
Russell and everyone at Autoflex Leasing are wonderful. They are upfront, honest and work hard to find you the vehicle you want. If you want a great experience, Autoflex is the place to go!!
Alice Bennet helped me get in the car I want with basicly no hassle. The process was stress free. My only concerns came from dealing with other dealerships that operate with little to integrity. Autoflex is the best car buying experience I have ever had. I couldn't be more satisfied.
My family has been with Troy Humphrey, & Autoflex for twelve years now. I ve sent him my brother, & both my parents.
Autoflex & Troy are great. Between us all, about a dozen cars in twelve years. I can t picture myself going anywhere else.
David Crowell was amazing, very friendly and helpful. Got me in and out quickly with the finishing process. Go see him :)
Jodie Lott as expected was great to work with and helped us find the car we really needed. Our final choice was one we did not originally have on the list and we are very happy with his process. We were limited on time and Jodie made things happen quickly. Great job! We will be back!
Harry Theofiledes has set me up with every new vehicle I have had this millennium. The service that he and his team deliver is second to none. Most recently, I was having some cash flow and credit issues due to the COVID-19 situation, and he was still able to help me get into a better situation for my family. This last time was for a used truck, but as long as Harry is here, I will only buy or lease vehicles from him.
Thank you Harry and the Autoflex Team!
POOR-FAIR but goes up to EXCELLENT SERVICE
Travis Evans was not prepared with my car that I told him I was looking for. This all began Friday May 3 with a call to Autoflex interested in a new vehicle, gave all my information to start process. Monday comes, talk back and forth about what car I was looking for, the color, payment, etc.. Travis said he found a Volkswagen Jetta and a Toyota Corolla for me. Said I wanted a Camry not a Corolla. Travis said he will locate one for me. Ok I will be in Tuesday morning to come look and drive and buy.
Tuesday morning I meet Travis. But once in his office Travis is looking for my paper work with my information, left his office and came back 15 min later asking what car I was looking for. Really? We had been talking since Friday about the car I wanted. Travis came back into office starts to scramble papers looking for car info. Travis did not have any paper work on any car. Travis states that he has a Jetta and a Corolla for me but it's across the street. I explained I do not want a Corolla it was suppose to be Camry. Travis leaves his office for 30 mins come back and ask if I would like any other vehicle. WHAT!!!! What happen to the Jetta and Corolla I asked? Travis would not give me an answer. I asked Travis 3 more time in the conversation of what other car I would like to have. No response to question with an answer.
FINALLY he takes me to the lot across the street to look for a car. So apparently he did not have anything ready for me on Tuesday, and we had been talking since Friday about a Jetta and a Camry. Not a Corolla.
So we find the car I am in love with Hyundai Elantra 2012. Very nice car. We go back to office and negotiate the price, he is in and out of office 5 or 6 times, each time is 15-20 mins long. Mind you I have work to go to and it is 11:45 all ready. Finally Travis comes in stating we have price on car, and payment arrangements all ready. Travis leaves office again stating he forgot some thing. Travis comes back, from the break room, I think, and raised the payment $102.00. WHAT?!?!? Travis states that the bank need me to take out an additional warranty that Autoflex offers. I know this is B.S. This new payment is way out of my budget.
I am so frustrated I walk out told him he can keep the car that is not the payment we agreed on and the extended warrant is B. S. Travis raised the over all price for a commission. I know how the commission game works. Do not deal with TRAVIS EVANS. WASTED MY WHOLE MORNING FOR NOTHING. THANKS AUTOFLEX FOR WORSE SALESMAN I'VE EVER DEALT WITH.-------------------
AN HOUR LATER I CALLED BACK TO DEAL WITH TRAVIS'S SUPERVISOR, I DID NOT WANT ANYTHING TO DO WITH HIM. JOHN TATUM FIX THE DEAL AND WAS VERY GOOD AT GETTING EVERYTHING THAT WAS NEED BY ME FOR THE DEAL TO GO THROUGH. I GOT THE CAR I WANTED AND THE PRICE/PAYMENT, BUT HAD TO GO THROUGH A MORNING OF HELL FROM TRAVIS EVANS. THEY ARE ACCOMMODATING ME WITH A LOANER CAR WHILE MINE IS BEING WORKED ON, SMALL PAINT SCRATCHES.
JOHN TATUM IS EXCELLENT SALESMAN GREAT TO DEAL WITH. SO OVER ALL YES IT WAS EXCELLENT VISIT WITH JOHN TATUM AND YES WOULD TELL FRIENDS TO GO TO AUTOFLEX LEASING. JUST DON'T WORK WITH TRAVIS EVANS.
I told Trey Troxel exactly what I needed done and he did it without any hesitation. He was there when I had any questions and provided me amazing customer service when it came to trading in my Jeep and getting me into something that was better for me financially. He brought the vehicle to me and all I needed to do was sign the paperwork and trade keys. I m so thankful for being referred to this company and getting to work with Trey!
@Blake Ogden had some of the best customer service I've seen or had the pleasure of receiving in a while. His attitude was phenomenal throughout the whole process, he was very communicative, and I knew exactly what was going on every step of the way. Everything was simplifed and thoroughly explained to give me comfort and provide ease to what can sometimes be a pain- staking process. I can't wait to do more business with #Autoflex and #Blake in the future.
Do not use this place. Chad is very rude and disrespectful. They will look in to your info with out permission. Highly recommended NO to come here. Shame.
Reggie at Autoflex got me into the car I wanted...no hassles!! Great experience!!
Couldn't have asked for a better car buying process. Gary Michael was the best. I would highly recommend him!
Our representative, Chad, gave us all the support we needed in our new lease of a used car. I would recommend his to any one.
Harry was so professional and very helpful! He was very knowledgeable also!! So glad to have worked with such a nice gentleman!!
I had the best experience ever. He brought my car to my home and was the sweetest person. I am so excited and happy with my experience. Thank you E!
Friendly, helpful and anxious to make suggestions as to how to make my lease better. Couldn't ask for any more! Thanks!
Russell was awesome
I was a pain lol an he called me an talk to me about all my concerns
I have leased several years from Autoflex I have no complaints so for
And again ThankYou Russell
Joe Wirtz did an outstanding job of explaining the business case for leasing a vehicle for our company. He was able to secure a vehicle for us and handled all of the details. I recommend Autoflex Leasing to anyone who is looking for a vehicle for personal or business use.
I had an AMAZING experience with Chad Clark! This man delivered everything I wanted in my new Car. Chad worked incredibly fast and I was in my dream car in a matter of days. High levels of professionalism and sincerity is what I have to come to expect from this company and and he went above and beyond.
This is the third time in 13 years I ve aquired a car from AutoFlex and I have to say they continue to impress me. This is WAY better than any other car buying experience (even CarMax). Marco was awesome and made sure he kept me updated during the smooth process. He even was able to get me in a car that I never thought I could afford! Love them and will continue to sing their praises! Marco is the best!!
Exemplary customer service, not to mention a few key attributes to boot like honesty, integrity, and responsibility. Every possible aspect was covered, explained, and re-explained to ensure our confidence in selecting the right vehicle just that the right decision. Jodie is a man of his word, and will treat you right like family! I dealt with 5 different dealerships looking for the right vehicle, and Jodie out performed all Internet Managers, Sales Associates, etc. I dealt with for a month straight. If you are looking for straight answers, no gimmicks during your vehicle buying experience, it would be in your best interest to give Jodie Lott a call.
We had a wonderful experience with Blake. He made the process smooth and easy. We are very happy with our new vehicle and how everything went. We would highly recommend Blake!
Great experience working with Marco to find the perfect SUV. Would recommend him in a heartbeat to anyone looking to upgrade their cars!
I had the chance to work with Gabriella at Auto Flex recently and was blown away by the service and attention to detail. She took care of me when I was in dire need of a new vehicle. She went above and beyond to help me and It was by far the most seamless transition when purchasing a vehicle I ve ever had.
I highly recommend Gabriella and the whole team at Auto Flex.
I purchased a Miata from Janet a couple of months ago. Janet was very knowledgeable in many financing options for me. She was able to help me find a car that I could love and that also suited my budget. She took the extra time necessary for me to be completely satisfied. I have since referred two close friends/co-workers to Janet. They were able to purchase vehicles at a great price, and both were very happy and pleasantly surprised with their financing options as well. Everyone I have encountered at Autoflex Leasing has been very friendly and helpful. I will definetly be purchasing my next car from Janet and sending her more referrals!
The reason why I gave this review is because the employee Cris Murray helped me in any way he could and was really nice. He helped me choose the right car for me that fit my budget. I left knowing I had a great price for a great car and I couldn't thank him enough.
Had a 2015 Mazda, used AutoFlex to lease a 2018 model. At the time, they told me I could get a different car after two years but I HAD to go through them to get a different car, which is a lie. I'm no longer in the area and spoke with someone local to me. I found out I am negative $7600 in my current lease which means AutoFlex gave me absolutely nothing for my trade. They didn't even tell me how much I was getting for my trade, they only told me what my payment would be. I reached out and asked about the negative equity, getting a different car, etc. The only responses I've received are for getting something else, questioning their business practices, etc. got no response whatsoever. If I could give zero stars I would.
Mike Pennington is THE man. Fast and expert service. Great customer experience. I look forward to leasing more vehicles from his as our company grows and scales.
Everything was perfect from the time inquiring about the car with Eric and then completing the paperwork. I was in and out within an hour or so. I would definitely do business with them again.
Ms. Alice was beyond helpful. Driving 4.5 hours I was very nervous, having received a previous denial elsewhere I wasn't sure she could get the job done. She surpassed all expectations and had the vehicle I wanted ready for me when I made it there. Process was quick and easy with no surprises. She is "The Truth" my family and I are very thankful for you Ms. Alice you are now apart of our family
Chaz Taylor is great at what he does! It took him no time to help me out and he worked a miracle!!
We ve leased 6 cars from Pete Neesham over the years and he has made it so easy. He s brought cars for me to try to my office, home and a trade show. I always feel like we get a good deal from Pete and he is fun to work with while still being the consummate professional.
Very nice place ,great customer service! They work with your budget, great coverage! Walked out of there a happy customer thanks to Troy ! Highly recommend him upon your visit !
Wonderful experience with Jodie Lott! Would highly recommend. Easiest car experience ever!
I normally don't write reviews, however, I feel there won't be any repercussions if I don't. There probably still won't be any action taken, however, I know that I at least said something...
I received the worst customer service from their sales representative PETE NEESHAM...
1. Lack of follow up - didn't respond to emails, phone calls, or txt messages that span over several months. I only reached out to him to get options and if I was doing everything correctly since it was my first time leasing...
2. He is "car salesperson" what's right for the customer is not his goal, being in sales, individuals like him are why the profession has a bad rep.
3. Once he got me into the lease he didn't want to work with me on the next lease because he knew what a "horrible" agreement I was under. So coming back to him 3 yrs later, he had no response on anything.
4. He feels that since he gets most of his business from referrals or returns of his friends that he didn't have to be concerned with my account or being a true representative.
5. He obviously didn't communicate anything to anyone as I received an email from them asking if I was looking to get into something different since my lease was almost up!!??? I was already in another vehicle from a competitor.
I can't speak on everyone at Autoflex, but I can speak facts about this individual. All other encounters were great even though the message I received from JODY CRAWFORD asking if I wanted to trade in my vehicle that I no longer had, I let her know my issues with NEESHAM and there's still no reply and that was on November 28th...
Kyle Clementson was awesome. Totally pressure free. My credit is not the best and still walked out with $0 down. Payments are a pinch higher than I wanted, but overall very satisfied. Would definitely recommend this company. Pick Kyle if you can at the Richardson location. 100% Awesome!!! Handled most of the work via text while working only had to go sign on the line and drive away.
I bought a car from AutoFlex Leasing in October 2012 from Arch McKennon. Evidently I caught Arch in a slump. I was told by him as a lender requirement I had to have an extended warranty and that the state of Texas required GAP insurance which raised the price of the car by over $3000. I didn't think this was accurate but I needed a car right then and frankly I wasn't in a position to argue due to a bad divorce which left me with scarred credit. I have since learned neither were or are accurate requirements. I love the car I purchased and I believe overall AutoFlex does a great job. Arch took advantage of a situation which is my fault for not being better prepared. I signed the paperwork and asked for my copy which Arch said he would get to me but since it was Friday and I was in a hurry he would have the copies for me on Monday. Since I was working out of town I asked Arch to mail them to me along with my license plates. Got the plates but never the paperwork. After repeated calls to Arch with no returned calls, I gave uo. It is now 10 months later and still no paperwork. I appreciate AutoFlex leasing for working with me but shame on Arch for not being truthful. So I would recommend AutoFlex but not Arch because if you are in a tight spot it seems he will take advantage of you if your not prepared.
We had a very pleasant 2 day buying process with Autoflex and Bryan Roth. My husband spotted a car he really loved at the lot while driving to work. Each day he'd look to see if it was still there. And surprisingly, it was when we went to look at it Tuesday. Bryan got it off the rack, we test drove it, did a little paperwork and went home. Bryan called a little bit later with an approval and we got a great price, for a GREAT car. Thanks to Bryan. If anyone asks where we got our beautiful 2017 Mustang Convertible, I will gladly offer Bryan's business card! Best car buying experience ever! Thank you Bryan and Autoflex!
I just purchased a 2017 Hyundai Santa Fe Sport from Marco Sarfaraz yesterday, October 4th. Best car buying experience ever!
Marco called me after I had made an inquiry on the AutoFlex website.
He was extremely professional , listened to all my concerns and made an excellent recommendation. This was over the phone and via email. I was so confident with Marco, seeing and driving the car was the next simple step.
The Santa Fe Sport was everything and more! Just as advertised!
Marco had my financing pre-approved and the time spent at AutoFlex was minimal. I was on my way in no time at all. Marco also helped with my rental car return.
Marco made an awful situation with a car accident and living out of state work!!
See Marco at AutoFlex for all your car buying or leasing needs!
Excellent customer service and support w/Marty Mullen.
Autoflex Leasing has made car buying easy and convenient especially to someone who has not done it themselves. I would like to give a shout out to Gabriella who was fast, efficient, and was very helpful with all of my requests in my car buying/leasing needs. She was patient with my husband's many questions and was able to answer them with ease. Thank You Gabriella and Autoflex Leasing!
I worked with Stan. He is a real stand up guy. Financing took less than 10 minutes and I was in and out within an hour. Great expierence would definitely recommended to anyone looking for a good car.
Had a great experience for the second time. Looking forward to the 3rd time. I would rather go to the dentist that go to a car lot shopping. But Jodi Lott works very hard so you don t have to. In and out in 30 minutes with the best deals I ve ever had!
Had a great first car buying experience here! Brian was so patient, kind and informative. I really appreciate how low pressure (compared to other dealers) they remained throughout the process. Eric, the manager, was courteous as well and worked with me to get an agreeable price. He even allowed me to take the car overnight, before signing. That turned into a bit of an ordeal (my fault), but they didn't lose their cool. After shopping around, I ended up signing with them on a very low mileage Ford Focus Titanium. Superb customer service!
AutoFlex is always easy to deal with when trying to find your automobile. I hate going to dealerships and having to be there for hours. They make the process so simple. This is our 3rd vehicle from autoflex. I am sure it won t be our last.
This has been the easiest transaction ever. Russell really took care of me.
Very quick, easy experience. Zero hassles. Daniel Long took care of everything over the phone. We went in to sign paperwork and drove away in our new car less than an hour later. I would recommend to everyone that I know.
Randy was a great help in helping me purchase a car I love and miraculously they were able to work with my tarnished credit history and keep payments manageable.
I don't every review anyone but Autoflex is well worth a Kudos. This is an easy car buying experience and the sales people (Ricky Brockway) are super easy to deal with. The negotions were simple and the vehicle was 4k below everyone else. These are lightly used rental vehicles that are well worth the look. I recommend this to any first time buyer, or any buyer. This was a refreshing car buying experience.
I am jumping for joy today! Thank you to Reggie at Auto Flex for getting me into my dream car. He was awesome and was a man of his word. He has the best customer service and friendly service. He definitely cares about his customer. If you are looking for a new car, contact Reggie at Auto Flex!
We had the best experience working with David Crowell to purchase our Avalon. We reached out to him in search of a certain vehicle and he was able to find exactly what we wanted. David and auto flex made the car buying process easy and they even brought our car to us! Thank you auto flex, we love our new car!
Daniel Long was awesome! Found the vehicle I wanted, answered all of my questions and made the entire process very easy. Definitely give Daniel and Autoflex a call!
I came in looking for a great deal and that's exactly what I got with Gary. He is straight forward and will get you what you want for a good price! Best care salesman around!
AWESOME customer service! It was a quick easy process and no hassle on getting a vehicle through them. Definitely will recommend family and friends!!!
This is the 2nd time I worked with autoflex and with Russell. He is the only salesman I ever worked with that I didnt feel stressed through the process quick and easy not once but twice in the last couple of years. He got me the truck I wanted and even better a color that I love. He definitely hooked it my first car was used and now my truck is brand new 2020. Thank you Russell I appreciate you will for sure will be coming back once I m ready to upgrade again.
