Recommend the Feather Light LED. The long lasting battery and sturdy wiring makes it easy to use and flexible.
The salespeople knew exactly what they were talking about. They explained all available products to me and the warranties/services they came with in thorough detail, making it easier for...
I just bought some loupe lights as a surprise gift for my boyfriend this past week. I didn't know much about loupe lights, but the rep (forgot her name) was very helpful and the information she provided was awesome. Very thorough overview of the product offerings. I ended up choosing the Omega Cordl...
Sales reps were incredibly kind in helping me make my purchase. The portable headlight is a lot lighter than my old ones. Would recommend this to any other dentist looking for an effective, long-lasting portable headlight.
Great light, have used for a few years and cannot imagine working without my light. Long battery life, great customer service, A+. Thanks for a great product!
So many great things to say.
First of all, excellent customer service. I had no problem getting a wrong item replaced. I was able to ask for a replacement within minutes and I got it within the week. Second, the product is fantastic! Surprisingly lightweight and durable with a long lasting battery....
I have used the ultralight optics ( featherlight ) since 2011 and love this product. Super durable and the quality is excellent. The customer service is exactly what it should be. customer oriented and friendly and impeccable. JD was my last rep who was extremely helpful recently and helped me ...
My friend and I both had the orascoptic lens that we were using for school. After going to a convention and purchasing these lights, I was able to see that these glasses were lighter and significantly more adjustable than the orascoptics. Battery for the Ultralight lasted all day, so I didn't have t...
Incredible customer service. I came in looking for a feather light and Steve was very helpful in choosing the right product for me needs. After testing out the product, I confidently say this product is phenomenal, the battery lasts the entire day without any recharge, and it feels and looks sturdy ...
I have been using this light and battery pack for over 7 years. At first, they were great products, they were high quality and lasted a few years. Once I replaced the first ones I bought, I could tell they were not the same quality. I have purchased at least 4 battery packs in a couple of years. I k...
I purchased an Ultralight 2 and a half years ago, and have been pleased with the performance of the light. The product is well built and I have a few friends at school got other types of lights. Their's broke and they eventually switched to an Ultralight with me. Customer service was very helpful wh...
The customer service I received was beyond great. They are very friendly, professional, and pay attention to detail. If you have a trouble with any feature, they are always willing to help. The product itself is amazing! It has long lasting battey and super light weight.
The person i spoke with wss very knowledgeable and answered all my questions and concerns with very detailed instructions but wss simple enough for me to understand. It has a long lasting battery. Overall the product wad very well made. The ease was great and it was very responsive.
This is the best dental light I have used. I can't imagine working without it. Great company and top notch customer service.
Got the ultralight around 4 years ago and ended up not using it for almost 3 years as my other lighting options were working fine. Then I finally ended up using it about a year ago and it was working well, for 3 months, until I dropped the battery. Now I could no longer adjust the brightness as the ...
I've had Design for Vision loupes & light for the last 7.5 years. These light and loupes combo from Design for Vision give me a headache if i wear them >2-3 hours in a row as they are pretty heavy and i have to tight the loupes tight so they don't drop down during procedures. On top of that, the lig...
I had purchased a pair and the first time I used them the light stopped working after 1 hour of use. I tried multiple things to try and get it to work. I called and got a new light sent and I used that new one three times and the light again stopped working. When I used it for those three times, it ...
They are now making face shields that fit loupes, which is great!! Only problem I have is that I was on their website last week and this week they kept the replacement shields the same price, but decreased the amount they give you. I guess they are taking advantage of the need for PPE. One other ite...
it works okay. but they do not carry UNIVERSAL attachment where you have to buy specific attachment for specific loupe ( you can't attach the light on your glasses) the attachment between the cord and the battery gets loose
Great customer service! So accommodating and timely! Really love this company!
System quit working within 1yr. Informed customer service of the issue and that I was unsure if the issue was due to the light, cable or battery pack. Received only a new light and cable and was informed to try and see if everything works. The company claims everything is under warranty for the firs...
Customer service is careless/unprofessional. Things happen over phone and email in different ways. Dangerous trend
Very satisfied with the product! Their costumer service was above and beyond, they offered so much help. The product itself has a long lasting battery life. I have also had many compliments on the light. I recommend ultra light optics, the quality of the product is superb.
Very disappointed with the customer service I received over the last four days. I have now two lights from this company, you would think they would not give a repeat customer attitude then not respond to their issue. Will never recommend them to anyone again and if I need a new light, will not be ...
I am very satisfied with this product! I love the touch-sensitive button that makes it super easy to turn on/ off and I don't have to worry about sketchy wires of placement because the wiring is very sturdy! Overall the product is very useful and the staff member who helped me was very patient and m...
my light stopped working after a little less than 2 years. when I called they said their battery pack typically lasts only about 2 years. I would expect a better quality product when I pay that much just for the light.
I love their product. My light is way lighter than the one my office provided for me and their customer service is always top notch.
Had orascoptics and they didn t really hold up that well. Went to CDA and saw these loupe lights and have had them for about a year now. Wiring is well-built and doesn t seem like it ll get undone anytime soon. 5/5 would recommend
Writing for my aunt who lives in California (lol). Ultralight's product was great, and the customer service was even better! My aunt is super picky with customer service, but they were super friendly and knowledgeable. Definitely recommend.
In 2009, I was searching for a light at a dental convention when I can to this booth. Sales people were excellent and price was right. I certainly made the right decision. Any issues I have had were quickly resolved (usually in a week). They must work in an office because they seem to understand...
My mom saw Ultralight at a dental convention a little while ago, but never had the chance to try their loupe. Worked with an amazing customer service associate and my order of loupes, face-shields, and some N95 masks arrived all on time (the loupes even came early!). Would absolutely recommend to an...
Best customer service. Got my replacement parts as soon as I needed them in less than a week.
Shane was a great help in replacing my battery. I love my light and improves my dentistry!
I've been dealing with this company for about 3 years. My previous experiences with this company have resulted in me returning my battery and light on different occasions because of either the battery or the light stopped working for whatever reason. I've lost count as to how many times I've sent my...
I purchased LED Loupe-Light with a magnetic connector that connects to a battery pack that hooks to your back , stopped working after a few uses took it back they replaced the LED light stopped working again they said we will change to a conventional plug in connector . Which worked fine
Now the...
Thank you Ilse, my ultra light optic loupes are great and having a light makes a huge difference in my comfort level while working.
bought the light towards the beginning of my college career and as I'm about to graduate in a couple weeks, it has never once failed me! The battery lasts all day and it's very lightweight. Customer service is also very good- I believe it was Steve who helped me with any questions and concerns. I de...
Have purchased multiple lights form Ultralight Optics and have always been pleased. We do not live in a perfect world and occasionally items are faulty or need repair. This has happened with my lights a couple times over the years and the customer service provided by Ultralight is beyond reproach...
The worst customer service ever. I have sent my battery pack about 3 times and every time I am told its fine. Once I get it back - it stops working 1 hours later. This company is a joke.
Great product!! I love this product! First of all, the customer service is amazing! They were extremely helpful and enthusiastic. The person I spoke with was very attentive and answered any questions that I had. The product is extremely lightweight and easy to use. The light was very bright and made...
Feels practically weightless. I've been using for about a year without any problems. Excellent customer service.
Customer service outstanding. Very helpful. Thanks to the entire Ultralight Optics team.
I am completely amazed with their customer service! I had numerous questions but their team was very knowledge and helped me make the best choice possible. I am perfectly content with the light I purchased - particularly with the long lasting battery life and the touch-sensative button. These small ...
This is the only light I've ever used and I've never had any issues with it (even after dropping the battery pack multiple times). It's light weight and very reliable.
Highly recommend the Feather Light LED. As the product name implies, its extremely light, making it easy to use and flexible in various situations. The long lasting battery (8 hours!) and sturdy wiring are a huge plus as well.
Ultralight Optics also earns a gold star for their exceptional service...
Solid product I really love how the battery lasts all day so I don't to charge in between classes.
Have used this system since 2008 and still going . Hi quality and durable!
Their lights are great but their batteries are prone to problems. I bought their system in 2015, and I still use the original battery pack daily. Since the original purchase I have bought 3 batteries (each costing hundreds of dollars) and all have had problems ranging from shorts to defective cells,...
Fantastic light! The most lightweight you'll find and long lasting. Shane was very knowledgeable and made me feel comfortable with my choice. Glad Ultralight Optics was able to help me greatly benefit my patients!
I have never written a bad review on google in the past, but felt compelled to for this company. When you run across this company at dental meetings, they are great sales people. When you look at their product it is like buying a used car with their price negotiating. Once the product is purchase...
I had owned this light for over 5 years. I am still using the original battery. I did buy a second battery so I could rotate them when charging. This has worked out well for me. I recently had a fire that destroyed my first light. I have just purchased a new one, I highly recommend this light. It ha...
The featherlite was great initially. I use loupes and light for all treatment and exams - all day every day in general practice (25 years in practice with multiple systems used). After about 18 months the light stopped working. The company diagnosed it as a battery issue and sent another one. Th...
I have been using my Ultralight Optics headlight, battery and charger since 2010. My battery failed yesterday and their friendly customer service person, Ilse, took care of my needs quickly and fairly. Quality dentistry is impossible without good lighting that is comfortable to wear. I wear my Ultr...
I absolutely love this place, the service is great and the people are sweet.. Thank you guys. HAPPY NEW YEAR
Beware if this fraud company! I purchased their LED headlight at one of the dental seminars and was very excited to try this featherlight product as advertised by the sales rep. The package arrived 3 weeks later, missing the attachment components to connect the light to my dental loupes. Eventually ...
Ultralight Optics has the best service and best value for a light that I have used. I brought my light in to get it serviced. Not only did they recondition my light unit to working condition, but one of the representatives, Shane, was night enough to delivered the light to me at my work place. Highl...
I put a three because I don't have the loupes or light yet and didn't want my review to sink or swim their rating but I am rating based on my customer service experience. I am looking for loupes. I have called the company twice to try to get information and each time I talk to someone its like tal...
This place has excellent customer service, amongst the best I have ever experienced. The staff was well versed and knowledgable about the LED light, especially when I had questions. Overall great service and quality product. Will definitely be returning here in the future.
I have found that ultralight optics has been the best light I have used and Shane was an excellent customer service representative. I would highly recommend this company and look forward to doing business with them in the future.
My staff and myself have these lights and each of us love them. Battery is light and compact. The light itself is small and easy to adjust.
Great product and great customer service. Have used their lights for years and could not work without it.
Ultralight is an essential part of the equipment that I need for treating patients. The battery lasts forever and even some of my patients have complimented the light!
Ultralight does a great job making sure you get what you need. I'm so glad I went with them for my first light.
Horrible service. I waited 2 months to get faceshields. Originally it was supposed to be 3-4 weeks which I was fine with due to what is going on I understood, however when the original ship by date came I received no notifications. I tried calling several times but mailbox was full and could not lea...
My biggest concern was the lifespan of the battery, but that has been put to ease. Customer support representatives were very helpful and gave great insight to the product. Thank you!!
I have had so many problems with my battery you have to purchase a new one every two years the cord wears out had to purchase a new one i would not recommend this company for the light it wears out way to fast. I am going to spend a little more and go with Orascoptic i have had my loops for 14 years...
I ordered new loupes on June 6th, 2019, and was told they'd be to my office in 4-6 weeks. It's August 19th and I still don't have them. I called in July after 7 weeks and they blamed it on me saying they needed a confirmation of a measurement, that I gave them back in June... It's 2 stars instead of...
This thing is really well built! I borrowed one from a friend at school and decided to get one! :D
I am a dentist provider and I've purchased loupe lights from this company before. However, during this COVID-19 crisis they started advertising for Dental PPE like faceshields, masks and gowns... and I jumped on board. My order has been delayed by a very long time for the gowns and shields BUT THEY...
Just got into dental school and got a set of loupes for the upcoming year. Even during this pandemic, the person I spoke with on the phone (forgot your name, I'm so sorry!) was super helpful and even threw in a few masks for me to try. 5/5 experience!
Extremely helpful and catered to all our requests and needs.
This is a fraud company. Everything will fall apart in 6 months.
Don t fool yourself . I tried this company for a couple of years .
Very satisfied with the product I purchased, very light and easy to use. The battery is extremely long lasting and durable as well. Customer service was exceptional as employees here were very knowledgeable and attentive of the product. Overall, I great experience here and would definitely recommend...
My friends and I all got together and bought a bunch of Ultralights a few years ago and we've been happy with our purchase. I just bought their new cordless light and we got new attachments for hygienists. I'm probably going to get a few new batteries soon too. Great stuff. Thanks, Ultralight.
At first it was the best light I have ever had. Unfortunately after six months the cord started to go on it and the light would flash. Under warranty, I was given a new cord. After another six months, my cord started to go again. This was covered by warranty because it was a month past the warranty...
This is the best LED headlight I've ever owned. It's small, it's lightweight, and I love the touch sensor that allows me to turn the light on and off hands-free. Period.
Very light, doesn't add any more weight to my loupes. Also amazing customer service. Can't work without it. Thanks you guys!!
I read about these guys on Dental town and they are definitely impressing me. I've looked at all of their competitors, and I can see why they're the best light.
The best head light I've ever used!! Thank you Shane Balogh for all your help!
Great light. Customer service was on point when I wanted to order another one for my office. No problems here - been over two years with my featherlight.
Having a light this light is absolutely amazing. I don t know how I ever did hygiene before I used this little miracle.
Great light. Great customer service. What else is there to say?
This is the only 1 star review I have ever written, but I must be clear and warn others... I do NOT recommend any Ultra Light Optics product. I've had nothing but problems with this light since I got it in 2016 in dental school. I have had to pay full price to replace the battery several occasions w...
I highly recommend this place for their products and their service is very professional as well. The staff members are very knowledgeable and answered all the questions I had. I am very satisfied with the product, it is very light weighed and it has long lasting battery. Customer service and the pro...
If I could give 0 stars I would. This company is a major SCAM. I had my light for about 2 years and EVERYTHING stopped working. Suddenly I had to replace the battery, Cord, bulb, EVERYTHING which costs hundreds of dollars. Customer service is a JOKE. Nothing lasts. I have several friends that use ot...
I just called Ultra light optics and had the most wonderful conversation with Ilse she was very courteous and helpful. She made the whole experience smooth pleasant . Thank you Ilse for such a great customer service experience
I was here earlier this week and Britney was really nice! Their cordless light is amazing. I just clip it on, and I m ready to go.
I love my Feather Light LED. I have practiced oral and maxillofacial surgery for 44 years and have had incandescent headlamps, fiberoptic headlamps, halogen, and now I have the Feather Light LED. It is the best headlamp I have ever had and Ilse in customer service is fantastic.
I bought this light for school, and after having it for two years, it has not failed me. The loupe light is simple, intuitive, and easy to use. At the price point, there was no other light that I felt could beat it for what it provided. Battery lasts a long time too, so I never have to worry about i...
I came into the office with several issues and limited time to spend. Britney promptly helped me, identified the problem with the light and the chord and went to repair it. Cassidee took a look at the frames I have and proposed to use a new sleeve to reinforce a weak area on the frames, rather tha...
My first loupe light and so far so good! Loving the light weight and long life on the batt pack. I barely charge only once a week!!
I normally don t write reviews, but this is an awesome company. I've ordered some face shields from Ultralight for my lab, and I've experienced nothing but awesome product quality AND customer experience from start to finish. Ultralight was proactive in their communications, whether it be from order...
Sturdy light. I've used it day in day out for the past two years, and my peers in dental school have as well. 5/5 would recommend.
Excellent product, friendly, they honor their warranty
Last time I order from these guys. Waited 2 months to receive my order of 2 visors 80 shields for $150USD includes shipping. Upon receiving it, I find out that if I want to include an extension to give room for extended loupes or long bulky light (which I have) I need to pay more $$$ and order aga...
Bought this light about 13 months ago. When I bought it, they made it sound like this light will work for a long time with no problem. I have had to change the battery, the wire, the charging unit which they were all very expensive. I am surprised I have not needed to change the light yet. Their cus...
They treat you very well and I got everything I needed from them.
I've been using my Feather Light LED's for more than 10 years since I was first introduced to it and evaluated it. I can't speak more highly of the quality and outstanding performance of my lights. The Feather Light is definitely the best light available!
I've had a feather light for over 6 years and it has always worked flawlessly. Recently I lost the charger for it and decided it was time to upgrade anyway. Every time I called they were quick to answer, informative, and professional. JD was very helpful in helping me make a decision for my new li...