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Brandon Visscher

3 years ago

System quit working within 1yr. Informed customer ...

System quit working within 1yr. Informed customer service of the issue and that I was unsure if the issue was due to the light, cable or battery pack. Received only a new light and cable and was informed to try and see if everything works. The company claims everything is under warranty for the first year but they seem intentionally deceptive with regards to the battery pack. If I paid $650 for a light then it should work for at least 1 yr and if it does not then stand behind your warranty and replace everything.

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