Julie Carlson Review of Ultralight Optics
At first it was the best light I have ever had. U...
At first it was the best light I have ever had. Unfortunately after six months the cord started to go on it and the light would flash. Under warranty, I was given a new cord. After another six months, my cord started to go again. This was covered by warranty because it was a month past the warranty date and said this is a one time acceptance. Now my cord is starting to flash again and it has only been a couple months since my replacement cord. I called and they said it is either my cord or battery. The battery states it should last till Feb. 2018. When talking with a customer agent they said either pay 245 for a new battery or send in the light for service which also cost money. So what is this unlimited warranty on because the cord costs money that Is considered the light and the battery is only way the light works- the correct term to call this product would be a light unit. I feel very disappointed in this company that I have referred multiple coworkers to. There is no warrant all they want is your money.
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