Horrible service. I waited 2 months to get faceshi...

Horrible service. I waited 2 months to get faceshields. Originally it was supposed to be 3-4 weeks which I was fine with due to what is going on I understood, however when the original ship by date came I received no notifications. I tried calling several times but mailbox was full and could not leave a message so I emailed the week they were supposed to ship out and didn't recieve a message until almost a week later. I had asked for a refund since they had not shipped out yet and I had purchased other faceshields elsewhere and instead a label was created so that I was able to get a refund. My shield was shipped a week after which was close to 2 months after purchase. When I finally got my face shields and they didn't fit over my loupes, I emailed customer service and they say they will not accept a return and suggest holding on to them to use in future! Why would I use them in future if they do not fit!?! Not happy with the purchase.