I came into the office with several issues and lim...

I came into the office with several issues and limited time to spend. Britney promptly helped me, identified the problem with the light and the chord and went to repair it. Cassidee took a look at the frames I have and proposed to use a new sleeve to reinforce a weak area on the frames, rather than suggesting I buy a new frame. In addition, she took my battery, which had some damage to the outer structure and replaced the broken parts. Shane explained the difference with the batteries since I wanted to purchase a new one anyway.

The service I received was outstanding in terms of promptness, professionalism, attention to detail and, best of all, I was not upsold or pressured into upgrading or purchasing anything. On the contrary, I received a courtesy with the replacement of the cable for the light. I could not have been happier. I was in and out in under a half hour and can only recommend this company, more specifically the branch in Costa Mesa that provided such great service.