Beware if this fraud company! I purchased their LE...

Beware if this fraud company! I purchased their LED headlight at one of the dental seminars and was very excited to try this featherlight product as advertised by the sales rep. The package arrived 3 weeks later, missing the attachment components to connect the light to my dental loupes. Eventually I got the attachments and on the first day using the light, it suddenly went very dim no matter what I try to do. I was disappointed and decicided to return it as I don t want to deal with their customer service which was very unprofessional in my opinion. After I brought the product to their office in Costa Mesa. They promised to email me the confirmation of refund at the end of the same day. Of course, I got nothing. I called the next day, a girl named Janet explained to me because I bought it through a distributor, they can t process the refund now but a distributor or herself (Janet) will call me back at the end of the day. And again, no call. So much frustration since the day I deal with this company. Bad customer service, defective product and I hope it won t be a fraud when they try to cheat me out of my refund. So far they ve been giving me a very hard time every single step. I will dispute with my credit card for this fraud transaction. Horrible experience!!