Spengler

Always pleasant, competent and thorough. Answers a...

Always pleasant, competent and thorough. Answers all questions and reviews service provided before leaving.

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Excellent service. A little pricing but you have t...

Excellent service. A little pricing but you have to pay more for great service. Came out and fixed my hot water heater that needed replace. Replaced it same day! Was recommended by the owner of Creative Landscapes, Josh Martie.

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Irresponsible and unprofessional. Overpriced and l...

Irresponsible and unprofessional. Overpriced and lazy.

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My mother called and a very understanding and comp...

My mother called and a very understanding and compassionate man by the name of Cliff came out,who also believes in Jesus and our Heavenly father. He inspected our hot water heater tank and made us an appointment for the same day to take care of the problem.A big thanks to Cliff & Spengler co. Would ...

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Worker showed up . I told him what was going on. H...

Worker showed up . I told him what was going on. He said let s go in the attic to check the air handler . So that s what we did . He climbed up and started looking at the south handler and I kept telling him as I climbed up that it s this one . So he climbed over to the one I pointed to. Took a pict...

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I wanted to write a quick note to thank you for yo...

I wanted to write a quick note to thank you for your staff s honesty and dedication you provided when replacing our heating and cooling system. Your commitment to us throughout the days made the process much more bearable and was a big factor in our decision. Being that you have been in business f...

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Seriously? Quote for $1000 for a simple $150 job? ...

Seriously? Quote for $1000 for a simple $150 job? Tried this company several times and always quote way higher than needed repair. Completely trying to rip customer off. Not sure why this company still allowed to operate. Do Not use this company

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Today I was scheduled for a routing check on my fu...

Today I was scheduled for a routing check on my furnace. A very nice young man, named Cole, came and answered all my questions. He was patient and knowledgeable. Not only did he answer questions about my furnace but went out of his way to help me with questions about my new water heater. He even...

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Ched was of great assistance to our plumbing probl...

Ched was of great assistance to our plumbing problem. On time very informative. We use Spengler Plumbing and Heating for all of our needs. They are an outstanding company with outstanding employees. Thank you for the great service Ched.

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I generally wouldn't recommend them. I've had Spen...

I generally wouldn't recommend them. I've had Spengler service plan for last few years. Most of the people are fairly nice. Unfortunately, not all their service folks have deep enough experience, and you can end up in a situation where they recommend unnecessary fixes or maintenance that can be quit...

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Garrett provided fast and friendly response. Pres...

Garrett provided fast and friendly response. Presented options to take care of our issue - left it up to us to decide what option to take. Provided knowlegeable experience and service.

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I am a new home owner and had a problem with the p...

I am a new home owner and had a problem with the plumbing and so we called Spengler. I have never had experience like what Jason provided. Jason R. is the BEST. He knew exactly what he was doing and did the professionally and the right way and recommended other options. I will be recommending them ...

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I have used Spengler Co on many occasions for seve...

I have used Spengler Co on many occasions for several services including plumbing and remodeling. I can say with confidence that I will use them again and again as well as refer them to anyone I know.

Spengler Co brings quality and professionalism to their industry and while they are not the chea...

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Food is always good. Workers are nice. Owner needs...

Food is always good. Workers are nice. Owner needs to upgrade the facilities. Building, lot, and drive thru layout are comically bad.

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Was quoted $300 then they get there no camera and ...

Was quoted $300 then they get there no camera and then said it was $800 --- BUYER BEWARE

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A few months ago we had them come out to look at a...

A few months ago we had them come out to look at a huge backup. They identified the problem as a broken sewer pipe. The old clay pipes were replaced and the job was done right, and quick. On a separate call they came and helped me my nest was reading my furnace wrong. (old owners had a heat pump fur...

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Very thorough. Great. James was very personal and ...

Very thorough. Great. James was very personal and well mannered

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Sean M. was outstanding tonight! Our air conditio...

Sean M. was outstanding tonight! Our air conditioning had gone out and this evening he worked not only through the torrential rains, but sirens as well! Thank you, Sean!! Thank you, Spengler!! Excellent service!! A++++++

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I can always count on Spengler for their great ser...

I can always count on Spengler for their great service. Dave solved the problem and I would ask for his service again.

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Everything exceeded my expectations. From the phon...

Everything exceeded my expectations. From the phone receptionist and their true empathy for my current plumbing problem, to the technician who was incredibly professional. His name was James, and he went beyond the call of duty at 9:00pm. Don t underestimate the importance of the phone operator as w...

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Ended up calling Spengler for a deep clog in the k...

Ended up calling Spengler for a deep clog in the kitchen sink pipes. Corey and Stephen showed up to fix it, and I also asked them to look at a cracked outdoor faucet. I asked a lot of questions and they explained a variety of options and costs, looking to save me money. They fixed the clog and provi...

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Well there isn't an option for no stars. This comp...

Well there isn't an option for no stars. This company is a huge rip off. They are no where near competitive on their prices for plumbing. Their service technician quoted me almost $1300 to have a single Line cleaned with a camera or $1200 without camera. You would be better off calling someone else....

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Yesterday, September 24, 2013, I had repair work p...

Yesterday, September 24, 2013, I had repair work performed by Colby Haenny, an employee of The Spengler Company. This was work that had previously been brought to my attention from a previous visit by The Spengler Company. I had a minor gas leak fixed, and a new thermostat installed. The work was...

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Had an issue with a whole house water softener tha...

Had an issue with a whole house water softener that was installed by them about 5 years ago. Talked to someone over the phone, they sent out a technician the following day. I tell them what is wrong and what I have attempted to troubleshoot on my own. Without even touching the thing, he just says it...

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Happy with Spengler company and the service they p...

Happy with Spengler company and the service they provide

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They work very hard to get projects done. Sometim...

They work very hard to get projects done. Sometimes they aren't coordinated very well, but that's because they have so much going on normally. They do all of our heating and plumbing work. Never had a problem with any of the work they've done. Last plumbing inspection, we found a wastewater leak...

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It was awesome especially compared to Tiger. The t...

It was awesome especially compared to Tiger. The technician was very knowledgeable, gave different plans and I m very impressed with Spengler Plumbing. He should get a raise.

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Fast service. Called at 1 am and appointment set ...

Fast service. Called at 1 am and appointment set for 10 am. Stephen explained the problem and options. He was very knowledgeable and courteous. Always a good experience.

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Responded quickly. Knowledgeable

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More

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They were all Amazing had an issue with plumbing ....

They were all Amazing had an issue with plumbing . This was around 8:00 at night..they immmediately called me letting me know who would be coming out . When and who would becoming out. Cliff came out and got everything taken care.. Cliff was Amazing ...Thank You All So Much...Grealy Appreciate al t...

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Spengler came to inspect our sprinkler system. Je...

Spengler came to inspect our sprinkler system. Jeff was thorough, professional, and courteous. When we need plumbing, heating, or cooling services, we think of Spengler first. I recommend you give them a call to get a quote.

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I have been a Spengler "partner" for several years...

I have been a Spengler "partner" for several years. From the minute they pick up the phone: "It's a great day at Spengler" until the time they leave your home it is a flawless customer experience. It doesn't get any better!

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I called Spengler to come out and give me an estim...

I called Spengler to come out and give me an estimate on a variety of plumbing I needed done. The man they sent was okay. But he had a strange idea about cutting a hole in my bedroom wall to put a shutoff valve for the outside spigot, rather than in the basement where the pipe are easily seen. Then ...

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Knowledgeable, polite, and friendly staff. They do...

Knowledgeable, polite, and friendly staff. They do cost a bit more than other places, but I have always gotten a fast response and great customer service.

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What a joke, they have a commercial out now that s...

What a joke, they have a commercial out now that says "no freakin hot water"
How cheesy and unprofessional is that?
I wouldn't use them for that reason alone!!

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So far I've received first rate services. Hope it...

So far I've received first rate services. Hope it continues. Big work is just beginning.

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We have been Spengler plumbing customers for sever...

We have been Spengler plumbing customers for several years. From the start, we have had top-notch service, support and results from each and every technician they've sent. They have always been on time, courteous (both in person and in deed, i.e. shoe covers, cleaning up any debris/replaced materi...

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I had an outside faucet that would not turn off. ...

I had an outside faucet that would not turn off. My husband is ill and I was not sure how to even turn off the main water line. I called Spengler and talked to Angie who was very helpful and got me set up for the same day. Garrett came out shortly thereafter and gave me several options to fix my ...

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Central air condition stopped working overnight du...

Central air condition stopped working overnight during 90+ temps. Called Spengler as soon as I saw that the AC fan blades were not spinning but the unit was running. The appointment process was great. I called and spoke to someone very quickly, and was called back within 20 minutes saying someone ...

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Chris was very helpful with choosing & making arra...

Chris was very helpful with choosing & making arrangements for replacing my water heater.

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Zack did a great job diagnosing our problem late a...

Zack did a great job diagnosing our problem late at night and ensured we had portable units until a new system could be installed.

Randy and George were right on time. They did a great job with the install and saved the day.

All three we complete professionals and very knowledgeable in every a...

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The two employees were very friendly and helpful! ...

The two employees were very friendly and helpful! They explained details of installation and answered my questions. I felt comfortable and confident that had given me excellent service. Thanks

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Same day service as the call. The service departme...

Same day service as the call. The service department called to let me know the technician was on his way and he arrived in the promised time frame. He quickly determined the problem, told me the part that needed to be replaced and gave me my other options. He did not try to hard sell me and he wo...

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The 5-Star rating is INACCURATE -- my experience r...

The 5-Star rating is INACCURATE -- my experience rates 2-Stars, no more. I was disappointed with my "service check-up" on my one year old water heater sold and installed by Spengler. The technician-salesman who came to the house proceeded to do a complete plumbing system inspection of my home in w...

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Bob did an excellent job at our house, he was very...

Bob did an excellent job at our house, he was very knowledgeable and thorough in the inspection of our plumbing and gave us some very good ideas and solutions to consider. He wasn't pushy or overselling..he was very considerate.

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Not impressed. I called about a drain issue. Expla...

Not impressed. I called about a drain issue. Explained I have a slab foundation and the pipes are on an outside wall. Dude was here for all of 5 minutes... shined his little flashlight and areas I told him I saw water. He said oh yeah this isn't good.. you know I can't see anything, but you're looki...

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EXCELLENT WORK AND VERY COURTESY . EXTREMELY PROFE...

EXCELLENT WORK AND VERY COURTESY . EXTREMELY PROFESSIONAL

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Ralph Blake was our technician for our service cal...

Ralph Blake was our technician for our service call. He was helpful and professional. I would highly recommend Spengler.

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We called at 4:45 pm about a problem with the fan ...

We called at 4:45 pm about a problem with the fan on our a/c. They offered to come right then and there! We didn't expect such FAST service. We did tell them though that it wasn't an emergency. The weather has cooled, and they scheduled us for first thing in the morning... they were prompt, courteou...

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Scott did a great job installing new kitchen fauce...

Scott did a great job installing new kitchen faucets last week. We also used Spengler recently to install a new water heater. In both examples we found the service to be prompt and professional. Spengler is a service provider that understands how to provide quality service and a pleasure to work wit...

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$1100 to just auger a toilet and an additional $8...

$1100 to just auger a toilet and an additional $800 to run a camera through the line? Got somebody here right now doing the same thing for less than 1/3 of that price. Way to try and rip off a pregnant lady!

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The toilet was brimful, the bathtub had water and ...

The toilet was brimful, the bathtub had water and sludge in it, the shower drain backed up.....oh, what to do? Call Spengler's. Jason came out in a short time and was on top of the problem. He found the clean out and showed us lots of tree roots. He said he needed to go in with the sewer chaser...

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Came out for free. Straight forward. My grandfathe...

Came out for free. Straight forward. My grandfather has cancer and they were very considerate of that. Paid over the phone. Easy, friendly and straightforward transaction.

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Great experience!!! Bob, the licensed plumber tod...

Great experience!!! Bob, the licensed plumber today, was professional and courteous! Very patient with my children and dog as they tried to hover over him. Thank you! Services were explained well and suggestions were made.
Love the shoe covers!!! I wish everyone did that!
Would definitely ask...

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The experience was great because Zach was able to ...

The experience was great because Zach was able to diagnose the problem and set it up so that the work was completed the same day. I do not remember the name of the man that did the install and new valve install but he removed the old waited on the new to be delivered and then completed the install. ...

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Spengler recently replaced my furnace and air cond...

Spengler recently replaced my furnace and air conditioner. I have used them for numerous jobs in the past and this experience was great. Jeremy was thorough in explaining my options and provided a starting point for price that was negotiable. They worked to accommodate my schedule for the install...

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James and Ralph was amazing to work with. They was...

James and Ralph was amazing to work with. They was no pressure to get top of the line. They wanted to know what I wanted,where was I comfortable, there was no b.s. They were very honest and that goes a long way with me and my family. Hard to find that now days

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I had immediate, and I mean RIGHT NOW service on m...

I had immediate, and I mean RIGHT NOW service on my toilet in the upstairs of my home....Within two hours I was up and running again with Ched as my technician...Great customer service, and quality materials. I had a full replacement of a 25 yr. old unit....Love the new one!! Thanks!!

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The guys did a great job and were super timely abo...

The guys did a great job and were super timely about the install.

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Really helpful with the plumbing problems that we ...

Really helpful with the plumbing problems that we have. The person that was sent to the house was friendly and professional.

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We waited on our "trusty" plumber all day and then...

We waited on our "trusty" plumber all day and then finally called Spengler. We had the nicest guy, James, come to our rescue and help with a clogged/backed up sewer drain in our basement. We had such a great (and affordable) experience that we signed up for their maintenance plan and will continue ...

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Zach from Spengler came out and did a detailed ins...

Zach from Spengler came out and did a detailed inspection of our entire HVAC system. His findings were accurate and his inspection was thorough. He let me know the various issues that could be causing our problem and presented us with our potential solutions. He knowledgeably answered every question...

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Outstanding service as usual.

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OH..MY...GOD....LOL. Called to have my ac checked....

OH..MY...GOD....LOL. Called to have my ac checked. Each year, I just need to have a shot of freon put into it to keep it alive. Last year, it cost me about $60 bucks to have someone come out from a different company. This was the TOTAL CHARGE. Spengler wanted $89 bucks JUST FOR A TRIP CHARGE!!! This...

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Spengler was very flexible in scheduling an appoin...

Spengler was very flexible in scheduling an appointment that fit in with mine to test our sprinkler system. The Spengler plumber was very pleasant and completed the test accurately and quickly.

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Have used Spengler for service to our heat pump an...

Have used Spengler for service to our heat pump and have always been pleased with the results. Today we received excellent same day service from Spengler for our ware softener. Chad spelled out alternative solutions allowing us to minimize our costs. I can definitely recommend them.

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My husband and I sincerely appreciate working with...

My husband and I sincerely appreciate working with a company that has it's customers as their main concern. We know that we will get the best, as this is the 2nd time we have had a major renovation with them. They helped us with financing that allowed us to get in a new HVAC as soon as was possible...

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Will file complaint and wire complete review later...

Will file complaint and wire complete review later.

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Very friendly and did a very professional job. I w...

Very friendly and did a very professional job. I will definitely use them again.

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Excellent experience and customer service!

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Spengler has always been professional and knowledg...

Spengler has always been professional and knowledgeable of the systems they sevice. I also greatly appreciate their respect they show for my home in cleanliness Always wearing shoe protection and keeping work areas clean

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The technician was so courteous and efficient. He ...

The technician was so courteous and efficient. He was cheerful and engaging. Such a pleasure to welcome him into my home. A very positive experience.

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Great Service! Grandbaby enjoyed Zack warmth! Fami...

Great Service! Grandbaby enjoyed Zack warmth! Family oriented person

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Professional and friendly service. Started work ne...

Professional and friendly service. Started work next day. All around good experience!!!

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Great service, as always! Love our new air condit...

Great service, as always! Love our new air conditioning/furnace unit. Worth every penny!! Our electric bills are lower and the house is cooler....doesn't get much better!

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Top notch HVAC installers!

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Their service is awesome! Very professional and kn...

Their service is awesome! Very professional and knowledgeable. Same day service too!

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The representative was friendly, professional and ...

The representative was friendly, professional and quick. I love that we get a call and email with a picture of the rep that will be coming out.

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Awesome girl I spoke to about the appertace postio...

Awesome girl I spoke to about the appertace postion

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Spengler runs their company the way every company ...

Spengler runs their company the way every company should! I have had to have several major things replaced lately, including the entire AC and furnace. Everyone that I dealt with were polite, respectful of me and my home, and honest. They gave me options for pricing to help fit in my budget, and ...

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Had to replace two A/C units. Phil and George cam...

Had to replace two A/C units. Phil and George came out, quickly replaced entire units, were friendly and cleaned up after themselves. Excellent.

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Service was provided efficiently with care to surr...

Service was provided efficiently with care to surrounding -- wore booties inside. Spengler called with ETA of technician who arrive well within ETA
Evaluation of equipment was thorough and options were clearly explained. Really appreciated attitude and work of technician Zach

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We just recently had work done by Ralph, Chris and...

We just recently had work done by Ralph, Chris and George, and they did an excellent job! The Spengler guys have always been thorough and precise in their work, and they always explain in detail what they've done. Thanks, guys!
Marie and George Fero
Lebanon, Illinois

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Twice this month they have been to my hme. Each pr...

Twice this month they have been to my hme. Each problem was corrected and done within the same day. I will continually look to them for service.

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I am pleased with Spengler, they come out when the...

I am pleased with Spengler, they come out when they say they will and don't try to give you more than what is needed to fix your system, They saved me a lot of money this past winter when a major furnace part that was thought to be bad turned out to be only a minor issue. They were honest and didn't...

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Spengler is amazing, simply said! All the technici...

Spengler is amazing, simply said! All the technicians who have came to our house offer top notch service, explain everything to you in full detail and really seem to care about their work! We are very happy customers! Stellar performance to all the guys!

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I was very frustrated trying to get service for my...

I was very frustrated trying to get service for my leaking cold water line in my shower
I called at least 10 plumbers and was told they were all too busy. Finally I called Spengler and got service with 25 Minutes., CHED was very professional and got right to the task and explained all my options an...

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Very pleased with the service we receive from Spen...

Very pleased with the service we receive from Spengler. Today my HVAC Specialist was Zach, and he was so helpful. He did a thorough check of our system and gave clear recommendations on things we could do to extend the life of our unit. He even gave great recommendations on products to help with our...

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be careful with the sales pitch, upfront, otherwis...

be careful with the sales pitch, upfront, otherwise, good service.

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Troy Family Dental made me feel comfortable. The s...

Troy Family Dental made me feel comfortable. The staff are very friendly and helpful. Dr. Boatman is amazing; courteous and professional. I will recommend this dental office to you, my friends and family.

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Called Spengler when my blower went out on my furn...

Called Spengler when my blower went out on my furnace last night. They came out and said it would be at least $1000 for the part and it would take him a week to find and I would be better off buying a new unit for $5200. I called 2 other people today for a second and third opinion and got it fixed f...

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I contacted The Spengler Company for an estimate f...

I contacted The Spengler Company for an estimate for a bathtub/shower repair after I had been very disappointed with another plumbing company's service. My experience with the employees at Spengler has been wonderful; from making the appointment with Angie, to Scott Summers who came and did the es...

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Great work. Phil and George were consummate profes...

Great work. Phil and George were consummate professionals. Great work. Will definitely consider for future jobs.

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Spengler has been great! Customer service with Kim...

Spengler has been great! Customer service with Kimberley and work completed by their plumbers was Superior! They will definitely get another call from me when needed in the future, as well as referrals.

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Spengler responds quickly with quality service. W...

Spengler responds quickly with quality service. What else could you want?

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I had the Zach's come to my house today for plumbi...

I had the Zach's come to my house today for plumbing and HVAC. Great service and a thorough explanation of issues with my systems.

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They are always friendly, quick and professional.

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fast, professional, thoughtful, and precise. thank...

fast, professional, thoughtful, and precise. thank you

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We used Spengler to replace the blower motor on ou...

We used Spengler to replace the blower motor on our HVAC. The technician diagnosed the issue on a Tuesday and provided the cost of the new motor plus installation to be roughly $1,100. We paid and asked about the time frame for it to be fixed. The technician stated the part would come from their sup...

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